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Property was good. Area around it in Leeds is good, but at the moment there is a lot of work going on and it was a bit noisy. Not their fault at all.
David
Stayed 1 night in May 2024
Response from Regards The Discovery Team on 26 May 2024
That you for staying with us. There is alot of work in and around Leeds due to the new station . Thank you for the understanding and we do hope to see you again soon
The hotel is in an ideal location for shopping or the arena. It is a no frills hotel. The room was basic but clean. The staff are pleasant and helpful.
The only problem just now is there are building work going on directly outside hotel which was never mentioned. I will definitely stay again.
Jacqueline and William
Stayed 1 night in May 2024
Response from Regards The Discovery Team on 22 May 2024
We are glad you enjoyed your stay. We are sorry about the works outside its due to the transformation of Leeds station and the surrounding areas. Leeds City Council have had a few set backs so the work outside the Hotel has taken a bit longer than expected
6/10 Okay
Bev
Travelled with partner
10 May 2024
Disliked: Property conditions & facilities
It was super convenient for our needs..but was lacking any personality… bit run down and tired.
Bev
Stayed 1 night in May 2024
Response from Regards The Discovery Team on 15 May 2024
Hi , thank you for staying with us we do have a Renovation plan that is in place
It was pretty quiet in the room compared its a busy road. It was just the work outside that made the hotel look unwelcome but was great when you got inside
PAULINE
Stayed 1 night in May 2024
Response from Regards The Discovery Team on 7 May 2024
Thank you for staying with us and yes hopefully the council will complete the work soon
Stopped on the 8th floor which involved 2 lifts and lots of walking and stairs, feels like it is a few building cobbled together.
Keith
Stayed 1 night in Apr 2024
Response from Regards The Reception Team on 30 Apr 2024
I'm sorry you felt it was a long walk it is indeed two hotels combined into one which does include two lifts
10/10 Excellent
Stephen
26 Apr 2024
Liked: Cleanliness, staff & service, amenities
Great. Staff, rooms need an upgrade although it was appropriate to the price I payed. I wouldn’t pay the peak rates for this hotel. Great location
Stephen
Stayed 1 night in Apr 2024
Response from Regards The Discovery Team on 28 Apr 2024
Thank you for staying with us we do have a renovation plan in action so we do hope to see you again soon
6/10 Okay
Kirsten
Travelled with partner
19 Apr 2024
Disliked: Cleanliness, amenities
Quite noisy
Kirsten
Stayed 1 night in Apr 2024
Response from Discovery Team on 25 Apr 2024
I'm glad you enjoyed your stay with us and we hope to see you again soon
6/10 Okay
ANNE
Travelled with partner
18 Apr 2024
Liked: Staff & service
Basic but comfortable budget hotel
ANNE
Stayed 1 night in Apr 2024
Response from Regards The Discovery Team on 25 Apr 2024
We are indeed a budget hotel that do provide free wifi and condiments in your room. Im glad you enjoyed your stay with us and we do hope to see you again
Basic but fine. The property charges GBP 1 for luggage storage.
Ernest
Stayed 1 night in Mar 2024
Response from Regards The Discovery Team on 23 Mar 2024
Im so glad you enjoyed your stay . We do charge 1 per bag as the train station charge a minimum fee of 10 plus they have a restriction on height and weigh . Im so glad you find our rates for staorage reasonable and we do hope to see you again soon
10/10 Excellent
Alec
22 Mar 2024
Alec
Stayed 1 night in Mar 2024
Response from Regards The Discovery Team on 13 Apr 2024
We are glad you enjoyed staying with us at the Discovery and hope to see you again soon
8/10 Good
David
19 Mar 2024
Liked: Cleanliness, staff & service
The property is an ideal base for an overnight stay. Nearby parking but expensive. Shops, bars and pubs on the doorstep.
David
Stayed 1 night in Mar 2024
Response from Regards The Discovery Team on 21 Mar 2024
We do have an online code for the q-park sovereign square carpark. You do need to book online though but worth the saving . We are glad you enjoyed your stay and we hope to see you again soon
Very noisy, bed was so hard, made my back worse then it was when I got there. Bathroom very outdated, shower would flood if I was in longer then 2 minutes . Wasn’t happy at all
Nicole
Stayed 2 nights in Mar 2024
Response from Regards The Discovery Team on 21 Mar 2024
Hi, im very sorry your unhappy i cant seem to find a complaints log at the Reception. Our policy on noise is zero tolerance. We do have a renovation program in progress at the moment we just have an older building that takes time . We would have moved you if we had being aware of the issues faced
8/10 Good
Timothy
14 Mar 2024
Liked: Cleanliness, staff & service
Due to the age of the building it’s not the best to navigate and could do with a spruce up, but that said it’s clean, the staff are friendly and location is excellent for the city centre. I’d stay here again
Timothy
Stayed 1 night in Mar 2024
Response from Regards The Reception Team on 18 Mar 2024
Thank you for the review we are renovating most areas at the moment starting with the Reception amd bathrooms as you will notice when you next stay with us
If it’s cheap and cheerful you want this is the place
Ideal for shopping , town centre and railway station
Great value friendly helpful staff
Ian
Stayed 1 night in Mar 2024
Response from Regards The Reception Team on 18 Mar 2024
Thank you ill pass the lovely comments onto the other staff and we hope to see you again soon
8/10 Good
Sahra
Travelled with group
9 Mar 2024
Good for a one night stay
Sahra
Stayed 1 night in Mar 2024
Response from Discovery Reception Team on 10 Mar 2024
Thank you and we are pleased you decided to try the Discovery Inn we do hope to see you again soon Regards The Discovery Team
8/10 Good
Charlene
3 Mar 2024
Liked: Cleanliness, staff & service
Lovely convenient and clean , within walking distance of the train station, shops bars ECT . Staff were very welcoming . Surprisingly quiet considering it's so close to the train station and night life.
Charlene
Stayed 1 night in Mar 2024
Response from Discovery Reception Team on 9 Mar 2024
Thank you for staying at the Discovery and we hope to see you again soon
Great location, convenient parking arrangement, clean, quiet and ideal for the short stay in Leeds
john
Stayed 1 night in Feb 2024
Response from Discovery Reception Team on 21 Feb 2024
Thank you for such a lovely review.We do hope to see you again soon
10/10 Excellent
gary
19 Feb 2024
Liked: Cleanliness, staff & service, room comfort
Leeds with the wife
Hotel in an excellent location 5 mins walk from train station...in the centre of Leeds so cl9se to all the amenities
gary
Stayed 1 night in Feb 2024
Response from Discovery Reception Team on 21 Feb 2024
Thank you for staying with us im glad you had a great stay we do hope to see you again soon
6/10 Okay
Verified traveller
18 Feb 2024
Disliked: Cleanliness
Get what you pay for
Good - large sized room. Cheap. Good location. Bed was comfy.
Bad - Asked if they had dairy alternative milks and was told yes. Came for breakfast and none available. Room was dirty, mould in one corner of the ceiling and paint flaking off. No soundproofing at all. Could hear everything. No swipe card access so had to buzz or call to be let back in. Receptionist at checkout couldn’t have cared less about us staying there. Cleanliness was questionable.
Verified traveller
Stayed 1 night in Feb 2024
Response from Discovery Reception Team on 21 Feb 2024
I'm sorry you had no milk alternatives I've tried to find the messages but cannot seem to find any as we would have purchased some especially. We are upgrading our breakfast menu to incorporate alternative milks etc. We do not operate a swipe system as too often people lose their cards and we need to keep the hotel secure for guests and the staff. I'm sorry you felt the staff were uninterested as we do interact with all our guests. I will pass the comments on about the room to the maintenance team as we are undergoing a renovation plan for all the rooms and bathrooms. I am glad the location and bed were
Great location. Room was very nice - comfortable, big bathroom with bath, and quiet. Staff very friendly. Wonderful value and would definitely stay again
Tiv
Stayed 1 night in Feb 2024
Response from Regards The Reception Team on 17 Feb 2024
Thank you and i will pass you comments onto all the staff and we do hope to see you again soon
Thank you for your comments we look forward to seeing you again soon
4/10 Poor
Lukas
10 Feb 2024
Liked: Cleanliness, staff & service
Disliked: Room comfort
Friendly, accommodating staff.
The member of staff that greeted us (I think his name was Lucas or like as we had the same name and he asked me about it) as really nice and allowed us to check in early. The room was clean and tidy. Unfortunately the curtains were not black out and there was street lights right outside the window. We were on the second floor and noise from outside was very loud. Around 2:30 am the guests in the room next to us or a few doors down came back and wee shouting and screaming which kept me up further. Staff were nice. Room was clean. Very loud and sort of uncomfortable. Wouldn’t stay here again.
Lukas
Stayed 1 night in Feb 2024
Response from Discovery Reception Team on 11 Feb 2024
Morning I'm sorry you had an uncomfortable night and will take into account looking into some blackout curtains (thank you for mentioning it ). I can't seem to find any phone call etc mentioning a noisy room till after 530am. We have a no-noise policy and if wed being aware we would have asked the occupants to quieten down or vacate the hotel. I'm sorry you won't be returning but am glad you enjoyed your room and were able to check-in early
I went over for the football so was only staying the 1 night. Hotel is very central to everything. Restaurants, bars and shopping.The hotel is very well run and very comfortable. Rooms very clean and warm. Would definitely stay again.
Gerard
Stayed 1 night in Jan 2024
Response from Luke Wilson on 2 Feb 2024
Thank you for your review we look forward to seeing you again soon
Rooms are in desperately in need of updating. Bathroom was awful. Was clean enough though. Staff friendly. Good location, bizarre layout. Won't be returning.
Verified traveller
Stayed 1 night in Jan 2024
Response from Regards The Reception Team on 26 Jan 2024
I'm sorry we won't be seeing you again. We are in the middle of renovating all the bathrooms and most rooms throughout the hotel. We are a 2-star hotel with many extras that other 2-star hotels don't provide free wifi, tea. coffee etc
8/10 Good
Vidar
23 Jan 2024
Vidar
Stayed 3 nights in Jan 2024
Response from Regards The Reception Team on 26 Jan 2024
Im glad you enjoyed your stay with us and we do hope to see you again soon
Easy check in, room was clean, comfy and warm enough. Nothing amazing or special but for the price it was very good in Leeds town centre, literally 2 min walk to train station and main bars and shopping.
Tarquinn
Stayed 1 night in Jan 2024
Response from Discovery Reception Team on 21 Jan 2024
Thank you for your review. We are glad you had all the amenities close to the hotel. We are glad you enjoyed your stay
8/10 Good
CAROLE
Business traveller
17 Jan 2024
Liked: Cleanliness, staff & service, room comfort
Cheap but dated. Issues with internal noise.
CAROLE
Stayed 1 night in Jan 2024
Response from Regards The Reception Team on 18 Jan 2024
We are at the moment renovating most rooms and the bathrooms. Internal noise? I can't find anything about the noise being reported at Reception. We would have dealt with the noise and moved you