The Black Swan Lee - Lenox, an Ascend Collection Hotel
10/10 Excellent
"The view was great. It is in 10 to 30 minutes of places I wanted to visit. The staff went out of their way to accommodate me with the personal items I needed. I didn't need to use the Kayaks or pontoon that they rent to use on Lake Laural.
The only drawback is no beach."
"The hosts went above and beyond with everything. Sangria as we arrived, a bottle of wine in the room and the breakfast was fabulous! Being right on the lake was lovely. Highly recommended!"
"We had coordinated an early check-in, but when we arrived, the house hadn’t been cleaned yet which was a miscommunication. I reached out to Catherine and she promptly responded and got the cleaners RIGHT over. The house was spotless and in wonderful condition for the rest of our stay, and it was dealt with very quickly and wonderfully. Would definitely stay again. The house was great for our girls trip. Also the beds are very comfortable!! "
Gateway to the Berkshires - Renovated downtown apartment
10/10 Excellent
"Nice, cozy apartment and key number to get in door, and not have to worry about keeping up with a key card. Within walking distance of great restaurants and town is quaint. Easy to travel to nearby cities."