Front of property

Reviews of Risorgimento Resort

5 out of 5
Risorgimento Resort
Via Augusto Imperatore, 19, (GPS: Via Vito Fazzi), Lecce, LE

Reviews

9.2

Wonderful

Rating 10 - Excellent. 262 out of 400 reviews" "
Rating 8 - Good. 106 out of 400 reviews" "
Rating 6 - Okay. 22 out of 400 reviews" "
Rating 4 - Poor. 4 out of 400 reviews" "
Rating 2 - Terrible. 6 out of 400 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Front Office on 18 Dec 2023
Dear David, thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services met your expectations. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful modern hotel in Lecce centre with rooftop ristorante.
Stayed 2 nights in Oct 2023
Response from Front Office on 12 Oct 2023
Dear Matthew, thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services met your expectations. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent centrally situated hotel. Valet parking was a bonus.
Stayed 2 nights in Sep 2023
Response from Front Office on 21 Sept 2023
Dear Stephen, thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services met your expectations. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Lyubov

Stayed 2 nights in Sep 2023
Response from Front Office on 10 Sept 2023
Dear Lyubov, thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services met your expectations. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

sarah

Stayed 1 night in Jul 2023
Response from Front Office on 23 Jul 2023
Dear Sarah, thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services met your expectations. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Mustafa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service.
Stayed 2 nights in Jul 2023
Response from Front Office on 23 Jul 2023
Dear Mustafa, thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services met your expectations. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way.
This place was amazing. The service at check in was excellent, lovely room and the restaurant on the rooftop was very good (just wish they had more choices on the menu). Good breakfast choices. Fantastic location. Would highly recommend this hotel.
Stayed 2 nights in Jul 2023
Response from Front Office on 15 Jul 2023
Dear Susan, thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services met your expectations. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Joanne

Stayed 3 nights in Jun 2023
Response from Front Office on 5 Jul 2023
Dear Joanne, thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services met your expectations. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Rose Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location close to everything.
Perfect location. Excellent breakfast. Staff was extremely cordial and helpful. Room was very clean. Centrally located and so close to everything that it was so easy to return to the room throughout the day.
Stayed 3 nights in May 2023
Response from Front Office on 17 May 2023
Dear Rose Marie, thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services met your expectations. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Geetika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay for 3 days in Lecce
Great hotel .. in a perfect location to explore historic centre of Lecce. Rooms are spacious and very clean . They catered for a veg breakfast for our group on request .The breakfast spread is good .
Stayed 3 nights in Apr 2023
Response from Front Office on 14 Apr 2023
Dear Geetika, thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services met your expectations. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Barbara, New York

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Fabulous in every way. Gorgeous room, terrific staff, amazing breakfast. The best location possible
Stayed 2 nights in Mar 2023
Response from Front Office on 28 Mar 2023
Dear Barbara, thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services met your expectations. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Front Office on 9 Jan 2023
Dear Guest, Thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services met your expectations. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minor changes would make this place perfect.
The location of the hotel is perfect. We booked a deluxe room; it was spacious and comfortable. The minor problems we had checking in were more than compensated for by comping the parking (€40 for two nights) which was unexpected and greatly appreciated. While the room hadn’t been redecorated in some time, it was well maintained. The large bathroom had both a shower and a great big spotlessly cleaned tub with plenty of hot water. My only minor complaints: while I appreciated the plate of fruit in our room, here are a couple of things we would have appreciated more. Having just come from a hotel in Matera at the same price point, where we were given two bottles of water per day from the mini-bar at no charge; here, they were €3 each. Also, at breakfast, at Matera, our waiter offered hot dishes to order (omelets, etc). Here, we would have had no idea these items were available had we not seen another diner having something and we asked. There was no menu to tell us a hot breakfast was available at no cost, and the waiter said nothing. Also, many people now have soft drinks at breakfast; many hotels still charge for it including this one (€4 for a Coke). I was pleased that in Matera, there was no charge. It can’t cost more for a Coke than to make a pot of tea, why not include it? Also, there was no juice of any kind available at the buffet; perhaps, again, had I asked, it would have been provided. Overall, a nice stay at a nice hotel.
Stayed 2 nights in Nov 2022
Response from Front Office on 24 Nov 2022
Dear Mr. Taub,thank you very much for taking the time to share your feedback with us.We are glad to hear that you enjoyed your stay at our Hotel and that our services met your expectations. We are really sorry to hear instead that you experienced some issues with our breakfast service. We will definitely take into consideration your advices regarding the bottles of water in the room as well as some small breakfast changes, to make sure to improve more and more our service.We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We really hope to welcome you back soon.Kind regards

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022
Response from Front Office on 12 Apr 2023
Dear Jonathan, thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services met your expectations. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Great facility in the heart of the city centro. Great professionalism. Always ready to help.
Stayed 3 nights in Oct 2022
Response from Front Office on 21 Oct 2022
Dear Guest, Thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services met your expectations. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

grazia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel- great rooms great staff. The room we purchased via expedia was not one they had so they went out of their way to accommodate us. The breakfast that was included was excellent. The hotel is super quiet yet right in the heart of Lecce old town with shops restaurants and attractions all nearby and walkable.
Stayed 1 night in Aug 2022
Response from Front Office on 16 Aug 2022
Dear Guest, Thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services met your expectations. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Flavio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2022
Response from Front Office on 15 Jul 2022
Gentile Ospite, La ringraziamo per aver condiviso con noi il Suo feedback. Siamo contenti che abbia trascorso un piacevole soggiorno presso il nostro Hotel e che abbia apprezzato i nostri servizi. Lavoriamo intensamente per garantire ai nostri ospiti la miglior esperienza possibile e la vostra soddisfazione è la nostra priorità. Augurandoci di riaverla presto come ospite, inviamo Cordiali saluti

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel Great Location
Lovely hotel in great location in a lovely city. Nice room although too warm for me so asked reception to turn all the hearing off - which they did. This improved things a bit.
Stayed 2 nights in Apr 2022
Response from Front Office on 15 Apr 2022
Dear Guest, Thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services meet your expectations. We work hard to deliver an exceptional guest service experience and our priority is your satisfaction. We look forward to welcoming you again soon. Kind Regards

8/10 Good

Amit

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2022
Response from Front Office on 11 Apr 2022
Dear Guest, Thank you very much for sharing your feedback with us. We hope you enjoyed your stay at the Risorgimento Resort. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and helpful staff, good breakfast and comfortable room.
Stayed 2 nights in Apr 2022
Response from Front Office on 7 Apr 2022
Dear Guest, Thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services meet your expectations. We work hard to deliver an exceptional guest service experience and our priority is your satisfaction. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Dennis, North Tonawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Mar 2022
Response from Front Office on 23 Mar 2022
Dear Guest, Thank you very much for sharing your feedback with us. We are glad to hear that you enjoyed your stay at the Risorgimento Resort. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional and excellent hotel very close to the center of town. Could not be better.
Stayed 1 night in Mar 2022
Response from Front Office on 23 Mar 2022
Dear Guest, Thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services meet your expectations. We work hard to deliver an exceptional guest service experience and our priority is your satisfaction. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grande rooms, excellent location service excellent
Our room was amazing. High ceilings very grande and the best linens. The staff was so helpful and the breakfast very substantial. Also the location was perfect to reach all parts of Lecce. Highly recommend the Risorgimento.
Stayed 1 night in Jan 2022
Response from Front Office on 9 Jan 2022
Dear Guest, Thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services meet your expectations. We work hard to deliver an exceptional guest service experience and our priority is your satisfaction. We look forward to welcoming you again soon. Kind Regards

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lecce premier Hotel
Excellent location in old town Lefce
Stayed 3 nights in Nov 2021
Response from Front Office on 6 Dec 2021
Dear Guest, Thank you very much for sharing your feedback with us. We are glad to hear that you enjoyed your stay at the Risorgimento Resort. We work hard to deliver an exceptional guest service experience and your satisfaction is our priority. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and service was exceptional!
Stayed 3 nights in Nov 2021
Response from Front Office on 29 Nov 2021
Dear Guest, Thank you very much for the great review of our hotel! We are glad to hear that you enjoyed your stay at the Risorgimento Resort and our services meet your expectations. We work hard to deliver an exceptional guest service experience and our priority is your satisfaction. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Teresa at checkin was wonderful
Stayed 1 night in Jul 2021
Response from Front Office on 29 Sept 2021
Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay at the Risorgimento Resort as we work hard to deliver an exceptional guest service experience. We look forward to welcoming you again soon. Kind Regards

10/10 Excellent

Sami, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect central location. Staff couldn’t be more helpful. Hotel was clean and in good condition. Room was spotless and cool. Can’t fault it as a base to see historic Lecce.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Good location in town, easy to walk to sights. Hotel decor was a bit dated. Parking was problematic as the valet was not always present and there was no place to park the car even temporarily.
Stayed 2 nights in Dec 2019

8/10 Good

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place. Centrally located. Super clean and very helpful staff. If i visit again i will definitely stay here. Loved the balcony off my room. Only issue was the inability to cool the room a bit - i like it cooler at night but overall an excellent hotel!
Stayed 3 nights in Nov 2019

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highest personal service beyond standard
Both my wife and I were very impressed with the location, the high quality of the hotel, but most especially the professionalism of the staff who exceeded our expectations for great service and customer focus. We will highly recommend to friends and colleagues. We will also return to the hotel in the near future.
Stayed 3 nights in Nov 2019

2/10 Terrible

STEPHANIE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

8/10 Good

Michaela, Bucharest/Romania

Travelled with group
Liked: Cleanliness, staff & service
Location perfect, in historic center,within a few steps from most of the churches,palaces,places to see,lots of shops and very good restaurants , safe area,valet parking
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bedroom, bathroom, ground floor reception rooms, roof terrace, service, breakfasts all excellent
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s extremely smart, beautiful decor and well maintained. Staff delightful. Breakfast good. Loved it. Highly recommend. Enjoyed the evening aperitifs on the roof terrace.
Stayed 3 nights in Sep 2019

8/10 Good

Jimmymerc, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel location was perfect, right next to all the beautiful attractions of the city. Reception staff were exceptional, very friendly and helpful. Great restaurant recommendations! Breakfast staff could have been better!! Accommodation good, big rooms, plenty of space. Overall, recommended!
Stayed 2 nights in Aug 2019

10/10 Excellent

Graciela, Buenos Aires

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in excellent condition, breakfast And front desk idem
Stayed 1 night in Sep 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 4 nights in Aug 2019

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super friendly staff eapecially Isabel at the front desk, she was so helpful.
Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
We booked this a long time ago. We were taken to a lovely jr suite which we were very happy with but within 5 minutes we began to hear chairs dragging above our room. It turned out the roof garden was above our room. We were told they had one room to move us too which we took. It was lower grade room but we took it.because if was quiet. This was a substantial difference in pricing and they gave us $/0 valet parking. Is this far? Please advise
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the heart of lecce, walking distance from the various sites. The staff was very friendly and spoke English which is not a given in southern Italy. They were very helpful. Breakfast was very good.
Stayed 1 night in Aug 2019

10/10 Excellent

roni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service
We had stayed here before and loved it, but on this stay we were treated pooely by staff and had a room that was old and not well maintained. We were quite disappointed. They also tried to double charge us at check out.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vey central - a little difficult to find first time. Valet parking is excellent
Stayed 2 nights in Jun 2019

10/10 Excellent

Annie, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, spacious rooms and excellent food in the rooftop restaurant. Would definitely recommend.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
no room available and never contacted us
Stayed 3 nights in Jun 2019