Seasonal outdoor pool, pool loungers

Reviews of Hilton Garden Inn Lecce

4 out of 5
Hilton Garden Inn Lecce
Via Cosimo De Giorgi 62, Lecce

Reviews

9.0

Wonderful

Rating 10 - Excellent. 173 out of 313 reviews" "
Rating 8 - Good. 109 out of 313 reviews" "
Rating 6 - Okay. 26 out of 313 reviews" "
Rating 4 - Poor. 4 out of 313 reviews" "
Rating 2 - Terrible. 1 out of 313 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gespah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel. Quite a walk to the old town.
Stayed 1 night in Jul 2023

10/10 Excellent

Douglas

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were nice. Breakfast was better than your average hotel. Rom was spacious and had a huge closet. Parking was close, right outside. We had a car and parked in an underground garage (Parkejoo) near the town when we visited the town. Would be about a 20 minute walk and lots of intersections and cross-streets. Plus we had a stroller. So we drove back and forth from hotel to middle of town.
Stayed 2 nights in May 2023

10/10 Excellent

Elmar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious and clean room. A rather new and modern building with a nice pool on the roof
Stayed 2 nights in Sep 2022

10/10 Excellent

Connie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, everything you would expect a modern hotel to have/do
Stayed 5 nights in Jul 2022

8/10 Good

Madelyne

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok if you're wanting a hotel with po
The hotel was 20 minutes walk out of old town but in a nice neighbourhood with some great local cafes. The hotel was good but lacked a few things...The wifi was slow and not really accessible from pool area.. No milk pods in room, you had to purchase it from their pantry... The pillows were too soft and had no support We asked for more firm, possibly with neck support and they gave us a flat sponge pillow, no night than an inch, I've ended up with sore neck and shoulders from our 6 nights stay. Breakfast was great, with good selection and staff all winderful
Stayed 6 nights in Jul 2022

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2022

6/10 Okay

Ronald, Thornlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great but too far from the city centre to be convenient for tourists . Taxis are expensive for short trips so add another 20-30 euro on your stay probably better to stay closer to the city centre I was streaming sport in the room at 9 am and they wouldn’t after paying for breakfast allow me to take my coffee and crossient to the room … just rubbish
Stayed 1 night in Jul 2022

8/10 Good

maritza

Stayed 2 nights in Jul 2022

8/10 Good

Moshe

Stayed 1 night in Mar 2022

10/10 Excellent

Angelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2022

10/10 Excellent

SUNNY

Stayed 1 night in Sep 2021

10/10 Excellent

Angelo

Perfect
Stayed 6 nights in Jul 2021
Response from kala on 28 Jul 2021
Dear guest, Thank you for your feedback! We really appreciate it!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Fine hotel, nice roof terrrace, worn down with stained carpets in the corridors. Breakfast confusing re new covid rules and very limited
Stayed 2 nights in Sep 2020

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Great hotel, amazing staff. The bar and restaurant are recommended. The room was wonderful! Just take into account you will have to pay for your pet even if it's a service dog.
Stayed 2 nights in Jul 2020
Response from Front Desk on 14 Jul 2020
Dear Guest, thank you for your good feedback. As discussed at the hotel, dog entrance is permitted but we need supplement for special cleaning reason. We hope to welcome you in the next future. Best regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stop over.
Two day break following on from Polignano before our departure. Pool on the roof is good but windy and no bar although they will bring drinks up. Lunch was average and breakfast pretty much the same although very acceptable. Staff were very kind and attentive and room quality was good(suite) but the air conditioning let it down badly. Taxi drive to and from town at night as it’s a bit too far although it is walkable but when it’s still hot at 6pm it’s the last on your mind.
Stayed 2 nights in Jul 2020

8/10 Good

Sinead

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the suburbs of Lecce
This hotel located away from the city centre. On the plus side, there is free parking and it was never a problem to find a space for our car. However, we took taxis in and out of Lecce during our three-day stay and they cost €15 each way. We found the staff to be really helpful and friendly – especially Lino and Valentina (who gave us some good restaurant recommendations). We liked the fact that there was a phone-charging facility at the reception desk. Bedrooms were very comfortable. Breakfast was fine – with a good choice available. The WiFi was just ok – we had to keep re-entering the password a couple of times a day which was a bit annoying.
Stayed 3 nights in Dec 2019

10/10 Excellent

David

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good property and I would stay here again. From Check-in to check-out the staff were very helpful. Special thanks to Caty who assisted me in a local matter related to a WWII visit my then U.S. Army Air Force father made to Lecce in 1944.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

check in/ check out was not very friendly, gym was good enough w free weights and machines. also cardio machines, was open 24h, ample parking, not far from lecce
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You get what you pay for staff excellent
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooftop pool
Great hotel, built in the last 10 years. Nice roof top pool, most hotel employees spoke English. A bit of a walk to city center, about 20 minutes, but still a nice hotel.
Stayed 2 nights in Aug 2019

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay :)
Fantastic hotel. Clean and comfortable with friendly staff, only a short walk to the centre.
Stayed 1 night in Jul 2019
Response from Reception on 1 Aug 2019
Dear guest, Thank you very much for your feedback! we appreciate it and we are happy that you enjoyed your stay. We hope to welcome you again in the next future.

10/10 Excellent

Marthinus, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton has a lovely swimming pool area and amazing staff that really made a difference. The reception staff really made such a difference, they were knowledgeable, really friendly and helpful and made us feel so at home at the hotel. We're coming back for sure!
Stayed 7 nights in Jul 2019
Response from reception on 1 Aug 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Luka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is situated a good 15-20 minutes walk from the centre of Lecce. Good food.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, big rooms. Walking Distance to City Center.
The hotel is clean and comfy as expected. The staff was great and very helpful. Room was big and bathroom had lots of space. The hotel is walking distance to Lecce City Center if you are up for a 15-20min walk. This makes driving and parking (free onsite) a car pretty easy, but also means its a bit on the outer ring of the city. We'd stay here again.
Stayed 3 nights in Apr 2019
Response from Front Office on 7 May 2019
Dear guest, Thank you very much for your positive Feedback! We are very happy that you enjoyed your stay in our hotel. We hope to welcome you again in the next future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality hotel. Great room. Tea making facilities in room. Cooked breakfast.
Stayed 2 nights in Apr 2019
Response from Guest relations Agent on 7 May 2019
Dear guest, Thank you for your time and for your nice comment. We are glad that you enjoyed the comfort, breakfast and all facilities. Thank you for choosing us we trust in your next stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018
Response from Guest Relation Manager on 22 Nov 2018
Grazie per averci assegnato un punteggio positivo! Il suo commento è molto importante per noi!

6/10 Okay

Jointed, CarefreeAz

Liked: Cleanliness
Disliked: Property conditions & facilities
Pools and jacuzzi were cool,laundry facilities did not work.Personal were very good
Stayed 2 nights in Oct 2018
Response from Front Desk on 14 Nov 2018
Dear guest, thank you for your review. We really appreciate our guest feedback. it's very important for us in order to improve our service. We hope to welcome you in a future Best regards

8/10 Good

lynne, london

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Lovely clean bright hotel
Loved lecce walked into town several times - 20-25 mins as long as you don't get lost, went in by shuttle a couple of times. Good food in hotel and lecce. Noisy room on 5th floor with balcony must be generators on roof- couldn't sleepx Overall a good holiday in lecce visited other places by tour trips xxx
Stayed 7 nights in Sep 2018

10/10 Excellent

Elle, New york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is perfect for those looking for an American style hotel. A little distant from center if you don’t enjoy a nice walk.
Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel, staff were all really helpful and friendly. The rooms were superb, faciltiies were excellent, including the rooftop pool and spa area. Breakfast was really amazing, including fresh waffles and ice cream! Also they catered for gluten and dairy free really well. Good location, with free parking and about 20 minutes walk into the main piazza.
Stayed 3 nights in Aug 2018

8/10 Good

António

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018

6/10 Okay

Martin, UK

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Decent Hotel Let Down by Pool & Spa
My room was comfortable and the staff were excellent at all times. Unfortunately the pool was freezing and I couldn't stand to be in it for longer than a few minutes despite the weather being very hot. In addition the jacuzzi and steam room (which cost 25 euros) were both way too cold.
Stayed 10 nights in Jul 2018
Response from Guest relation agent on 29 Jul 2018
Dear Martin, Thank you for your review, we value the feedback given and appreciate the time taken to do so. Your comments will help us as we continually work to improve our guest experience. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrific hotel and excellent location with the most unfriendly staff we encountered on our trip
Stayed 3 nights in May 2018

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marco was super
Hilton Garden Inn is a little further out of Lecce than we would have liked. Probably a 15 minutes walk for the healthy. However this was not a problem. The hotel provides a shuttle bus or bicycles to get in and out of town. Unfortunately there is a cost which is a little annoying but not restrictive. Otherwise the hotel was brilliant. Rooms, breakfast, shower, service etc couldn’t be faulted. A special mention for Marco on reception as he was extremely accommodating and a pleasure.
Stayed 3 nights in May 2018

6/10 Okay

lucy, london

Liked: Cleanliness, staff & service
Generic standard hotel
Standard generic hotel nothing special except for the staff who were welcoming friendly and happy you had chosen to stay in Lecce. Breakfast was limited surprisingly for an American hotel but fine if you liked Italian pastries.
Stayed 3 nights in Mar 2018

10/10 Excellent

lynn, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Comfortable hotel. Good facilities. Great pool. 20 min walk into centre.
Stayed 3 nights in Sep 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
It was a lovely hotel in a quiet location. The staff were all excellent and served us well.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, staff went above and beyond consistently.
Stayed 8 nights in Sep 2017

8/10 Good

Janet, UK

Liked: Cleanliness, staff & service, room comfort
Friendly hotel - lovely rooftop pool
All good. Not central but walkable. Helpful reception staff. Spacious comfortable room. Lovely relaxing pool area. Bar area not very appealing.
Stayed 3 nights in Sep 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Stay as usual with Hilton Garden Inn
Very good stay. Nice hotel. Good pool on the roof.
Stayed 3 nights in Sep 2017

8/10 Good

Jo Z, Bethesda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. A short walk into historic district.
Staff were friendly. Room was clean. It was as expected from a Hilton Garden Inn.
Stayed 1 night in Sep 2017

8/10 Good

Albro, Bushey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good modern hotel just too far from city centre
This is a perfectly reasonable hotel with good facilities but it is not really close enough to the town centre to walk and the hotel's shuttle service stops too early and requires advance booking which makes it not very usable. It is a really a 30 minute walk to the town centre especially on a hot day and perhaps carrying a rucksack - we timed it. It is, however, a good location for visiting the surrounding area if you have a car. We tried to check in at 14:00 - check in time is 15:00. Room wasn't ready so we agreed we'd go the pool and were told we would be let know when the room was ready. We weren't. We were given a room with 2 queen beds and an extra bed. The problem with the configuration is that the room feels cramped and there is no light switch or bedside table on one side of each bed. Not terrible but not ideal.
Stayed 4 nights in Sep 2017

8/10 Good

Phil, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, convenient hotel.
The hotel was conveniently located as a base for exploring Southern Puglia. It was clean and comfortable although lacked a bit of character. The room was large, clean and well appointed. The breakfast was adequate but average.
Stayed 7 nights in Sep 2017

8/10 Good

Dave, London

Liked: Cleanliness, staff & service, room comfort
Set in a pleasant residential area, but quite a walk to the historic centre (the hotel estimates 20 minutes) . The hotel has a shuttle to the centre which runs from 09.00 - 20.00 ( save for a mid-day break) and can be pre-booked (8 seats max) for 6€ return. If a taxi is needed the cost seems to be around 15€ for 2 people to or from the centre if you want to eat late in the city. Taxis quite hard to find but most restaurants will order you one. Restaurant OK but not outstanding. Popular with tours, so the breakfast can be very busy with staff trying to cope as food and crockery runs out and needs replenishing. There are a couple of small supermarkets within 5 minutes walk. Pool area is small but good, but, again, can get busy when the tours get back to base. Very good lifts! No luggage porters but free luggage trollies for guests.
Stayed 7 nights in Sep 2017

10/10 Excellent

Babacar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017