Staff couldn't have been nicer and more helpful.
No AC, which is OK, but very loud area (front and back) so windows open led to poor sleep. Strongly dislike the common practice of "duvet only": you have to choose between broiling in hot weather or no covering. How about a sheet? No extra pillow, even on request.
Not the most charming immediate area, but fine, and right next to transport station. Stay includes free use of trains/subways-- use them! Lovely old center, lovely lakeside, nice vineyard walks a free ride away.
Luggage drop-off challenging, but not if you don't mind semi-legally dumping your car in front for a few minutes.