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Reviews of Appart'Hotel 46a

3 out of 5
Appart'Hotel 46a
Av. de Rhodanie 46a, Lausanne

Reviews

8.2

Very good

Rating 10 - Excellent. 36 out of 79 reviews" "
Rating 8 - Good. 26 out of 79 reviews" "
Rating 6 - Okay. 6 out of 79 reviews" "
Rating 4 - Poor. 6 out of 79 reviews" "
Rating 2 - Terrible. 5 out of 79 reviews" "

8.6/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel 46a Lausanne
Perfect for a short stay, very convenient for the offices nearby. No receptionist ever avaialble when needed but not a problem in my instance. Cold room, old lumpy pillows. The restaurant/bar wasnt open on a friday evening. Despite the minor negatives, i would stay there again if i needed to work locally again.
Stayed 4 nights in Oct 2023

8/10 Good

Vladimir

Stayed 4 nights in Aug 2023

8/10 Good

Laura

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2023

4/10 Poor

Christian Olivier Robert

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terrible service. Self check in outside reception hours 08.00 - 14.00 Monday. Weekend, no service after 14.00 on Friday. Service of changing towels every 3 days (it looks it is the standard of 3 stars hotel in Switzerland based on the affirmation of the arrogant and useless receptionist named Alvina). We had no balcony to dry our towels and simply asked on Friday for receiving 2 extra towels, our departure being scheduled on Sunday. What we finally did not receive as we did not receive the number or the manager, despite my request from receptionist. To be definitely banned of your options if you want to take showers as a normal person. Self check in code was not received as promised upon our arrival despite having provided the requested documents and wifi mentioned on the entrance door was not working until the following day where IT person had to enter into our room to fix it
Stayed 5 nights in Jun 2023
Response from Team 46a on 27 Jun 2023
Dear Christian Olivier RobertWe have been looking forward to your feedback.Check-in.The code was sent to you on June 20th at 18:24Perhaps our email got into spam and you didn't see it. We have email confirmation.Room with balconyYou have booked a standard room which does not have a balcony. Balconies are available in another, higher room category.Change of towels.Change of towels according to the standards of 3 * hotels is carried out every 3 days. In order to care for the environment and save energy. But we are happy to provide the guest with an extra service for an additional charge of 15 CHF for a set of towels for 2 people.Wi-fiThere is indeed a problem with the WiFi connection in this room. But we provided a device with mobile Internet that works no worse than a standard connection. Our specialists tried to solve this problem, but since your woman did not feel well, we did not bother her for a long time.Our receptionistAt the very least, she was useful to you because she quickly responded to your letters before your arrival and accepted the package in your name before your arrival. In the end, towels were only provided to you after a polite request from your lady. You started the whole conversation with the phrase "we leave earlier for 2 days - return the money to us".In any case, thank you for choosing our hotel and we wish you only positive impressions from staying in other hotels.Besr regards

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
S
Stayed 2 nights in Jun 2023
Response from Team 46a on 27 Jun 2023
Hello Makr Thanks a lot!!!! Have a nice day Best regards

10/10 Excellent

Pamela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Stayed 4 nights in May 2023
Response from Team 46a on 27 Jun 2023
Dear Pamela Thank you very much!We will be glad to see you again!Have a nice day! Regards

2/10 Terrible

Martin

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Equipe 46a on 8 Mar 2023
Bonjour Monsieur Utiliser la chambre et demander un remboursement à 100% n'est pas tout à fait correct de votre part. Nous vous souhaitons bonne chance et seulement des impressions positives de vivre dans d'autres hôtels.Meilleures salutations

10/10 Excellent

Hazel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet and clean apartment. Nice walk to metro but frequent bus service. Free local travel pass a surprising bonus. Easy to access all Lausanne, would happily return- recommended
Stayed 3 nights in Oct 2022
Response from Votre 46a team on 2 Nov 2022
Hello Thank you very much for your feedback.!!!We try very hard to work well for our customersHave a nice day Best regards

4/10 Poor

Christiane

Travelled with family, Business traveller
Liked: Cleanliness
I will NEVER go back ther, EVER. I was walking on eggs the whole stay. First of all the receptionist I spoke to was very nice, expert, professional, but did not know French at all, which is the language spoken in the city where the hotel is. - bad point! Thankfully I speak English. ThenL when we arrived at the hotel, all fine, pretty, convenient, pleasant etc. BUT, HIDDEN NOTICE we saw all the FEEs charged for: not doing the dishes, for example: 60.00 FRS !!!!! I am outraged, because, in our days and times, this is TOTALLY innappropriate: I have to count on the previous customer to wash MY dishes!!!!!!! So it is touched by total strangers, washed "who knows how" by total strangers. The hotel, in other words, totally expected the CUSTOMER to do their job, but still make us pay a pretty normal - high price for the stay. I am sorry, but other hotels do NOT do that. I do not trust such a hotel. I find them just FIXATED on charges (and thir keep the list of charges maliciously not visible). Their attitude is totally irresponsible in periods of global pandemics (Covid, Monkey pox). Never again!!!
Stayed 1 night in Oct 2022
Response from Administrator of the hotel 46a. Alvina on 2 Nov 2022
Hello Thank you for your feedback.You paid 100 CHF per night for 2 people. It's not as high by Swiss standards as you say. If you are not sure about the cleanliness of the dishes, you can wash them yourself, although before each guest we check all the dishes for cleanliness. Rather, the format of a hotel like ours does not suit you. You're better off staying in classic hotels.There is a certain amount of time allocated for cleaning the room. If our maid will still wash mountains of dishes after each guest, then the cost of the room will not be 100 CHF per night, but at least 140 CHF.We wish you only pleasant impressions from other hotels.Best regards 46a team

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, well maintained and good value.
Stayed 2 nights in Sep 2022
Response from Your 46a team on 2 Nov 2022
Hi Thank you very much for your feedback!We try very hard to work well for our customersHave a nice day Best regards

10/10 Excellent

Weston

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot to stay for an affordable apartment style feel. Make sure you knoe what front desk hours are ahead of time
Stayed 2 nights in Sep 2022
Response from Your 46a team on 2 Nov 2022
Hi Thank you very much for your feedback!We try very hard to work well for our customersHave a nice day Best regards

10/10 Excellent

Pierandrea

Stayed 1 night in Sep 2022
Response from Your team 46a on 2 Nov 2022
Hi Thank you very much for your feedback!We try very hard to work well for our customersHave a nice day Best regards

4/10 Poor

Susanne

Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2022
Response from Team 46a on 16 Aug 2022
Hello Thank you for your mark. Your opinion is very important to us. We will be glad to see you in the future!)

8/10 Good

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Best regards Your team 46a on 16 Aug 2022
Hello Thank you for your mark. Your opinion is very important to us. We will be glad to see you in the future!)

10/10 Excellent

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities
Great location if you like a quiet spot, and you like nature. There is a very large park on the lake right across the street. Nice but small fitness room and a sauna.
Stayed 5 nights in May 2022

10/10 Excellent

Heather, vancouver

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 bedroom apt was spacious, bed comfy, kitchen had what was needed. I would recommend allowing windows to open more than they did as air becomes hot/stuffy quickly.Would stay again. Has an apt feel rather than hotel which was great for us.
Stayed 5 nights in May 2022

10/10 Excellent

james

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Ideal place to stay as work commitments close by. Great access to the town & all the facilities.
Stayed 3 nights in Sep 2021
Response from Susan on 27 Oct 2021
Dear James, Thank you very much for your feedback :) We look forward to welcoming you again and wish you a great day! Your team 46a Susan

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nice area and friendly staff
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A nice, quite large, functional room.
Parking in front of the hotel is very expensive, but it's clean and quiet, the staff are friendly. I overstayed check out by mistake (it's at 10am, a bit too early in my opinion, I thoughtit was at 12) but they waited an hour before knocking and were very polite. The location is superb, right on the lake. I would definitely stay here again.
Stayed 1 night in Feb 2021
Response from Team 46A on 22 Feb 2021
Dear Guest, thank you for your feedback. Our opinion is very important to us. Looking forward to seeing you again, your team 46a

10/10 Excellent

Dragos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. I will come back here
Stayed 1 night in Oct 2020

10/10 Excellent

Dragos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property.
Stayed 1 night in Oct 2020

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Great place to stay, location was very convenient for us, and with visitor travel pass and bus stop right outside it was very easy to get around using public transport. Hotel staff were extremely helpful. We enjoyed our stay and would definitely recommend it.
Stayed 9 nights in Aug 2019
Response from Ysa on 9 Sept 2019
Hello Bernadette, Thank you so much for the kind words. It was our pleasure to host you. We wish you all the best in your future travels and hope you visit us in Lausanne again :)

4/10 Poor

Bruce

Disliked: Staff & service
They sent me to a different hotel
When I arrived, I was told that they'd overbooked and my room was not available. They claimed that booking.com hadn't notified them in time, but I'd exchanged email with them and sent me a copy of my passport over a week before arriving. They sent me to another hotel, which was supposedly actually a better hotel (it was right by the city center), but it was further from where I was actually going. While changing hotels I missed the beginning of the conference I'd come to attend.
Stayed 3 nights in Jun 2019
Response from 46a team on 1 Jul 2019
Dear Bruce, We apologise for the inconvenience. The technical issue was out of our control and we are doing our best to make sure that this does not happen again in the future. Our best regards,

8/10 Good

Hanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Beatriz

Liked: Cleanliness, property conditions & facilities, room comfort
Like an appartment
Very confortable and convenient! The little kitchen is Perfect for a quick meal!

6/10 Okay

eric

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

8/10 Good

eric

Liked: Cleanliness, property conditions & facilities, room comfort
Response from General Manager on 15 Feb 2017
Thank you very much for your review. We are looking forward to welcoming you soon, Regards, 46a Team

10/10 Excellent

Piotr, Bern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel near the lake easily accessible
I stayed overnight for business purposes. I like the location (near the lake, easy access to nearby offices and center of Lausanne). New apart-hotel, with very much nice and comfort rooms (business class with a lake view). The wifi works very well all over the building, the rooms are clean and have everything you might need. Great, proffessional and helpful staff. Recommended
Response from Isabelle on 15 Feb 2017
Thank you very much for your review. We are glad to read that you enjoyed your stay at Appart'Hôtel 46a and are looking forward to welcoming you soon, Regards, 46a Team

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Get the upgraded rooms
Upgrades to the nicer rooms are well worth it. The fitness center is very nice. The location is not convenient for everything, check for yourself. Be aware of the appart-hotel style. It's less service than a hotel, but a kitchen, fitness center, etc.
Response from General Manager on 15 Feb 2017
Thank you very much for your review, this will help other clients to know our Hotel. We are glad to read that you enjoyed your stay at Appart'Hôtel 46a and are looking forward to welcoming you soon, Regards, 46a Team

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inconvenient for City Center/Metro. Good for Lake.
Location is great for Lake Geneva and Ouchy Port, but inconvenient for downtown and metro lines. Rooms are well equipped

10/10 Excellent

Louis, Boulogne Billancourt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Grösszügige Wohnung, sehr sauber, sehr gut gelegen
Stayed 1 night in Sep 2023

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Alles war perfekt
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proche de la plage. Accès au centre ville à pied facile (prévoir des montées à faire :))
Stayed 2 nights in Jul 2023

10/10 Excellent

Paola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Amazing apartment: location, comfort, clean, parking.
Stayed 1 night in Jul 2023

10/10 Excellent

Ursula

Liked: Cleanliness, property conditions & facilities
Das Hotel liegt in Fußnähe zum Genfer See. Es gibt eine kleine Küche sowie einen kleinen Kühlschrank.
Stayed 1 night in Jun 2023

10/10 Excellent

Rui

Stayed 2 nights in Jun 2023
Response from Team 46a on 27 Jun 2023
Dear Rui Thanks a lot!!!!!!have a beautiful day!!!Regards

8/10 Good

Mirel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Apr 2023
Response from Team 46a on 27 Jun 2023
Dear Mirel Thanks for the high rating!Have a nice day!Regards

2/10 Terrible

Rudolf

Stayed 3 nights in Mar 2023
Response from Team 46a on 12 Apr 2023
Bonjour Rudolf Merci pour vos commentaires. Mais pour que nous puissions améliorer notre service, il serait bon de savoir exactement ce que vous n'avez pas aimé. Je ne peux pas décrire votre expérience en un mot.Meilleure salutations

10/10 Excellent

Nathalie

2/10 Terrible

Rudolf

Stayed 1 night in Nov 2022
Response from Team 46a on 30 Nov 2022
Bonjour Monsieur Merci pour les commentaires. Pouvez-vous s'il vous plaît préciser ce que vous n'avez pas tellement aimé que vous avez directement utilisé le mot Terrible?Merci d'avance Meilleures salutations

8/10 Good

Flavio

Stayed 1 night in Nov 2022
Response from Team 46a on 30 Nov 2022
Bonjour MonsieurMerci pour votre note élevée!Bonne journée Meilleures salutations

10/10 Excellent

MOHAMMAD MEHDI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Punti positivi sono posizione vicino il lago, comodo con mezzi pubblici vicini, la zona tranquilla, pulizia e camere silenziose tutto perfetto. Grazie
Stayed 2 nights in Sep 2022
Response from Your team 46a on 2 Nov 2022
Hi Thank you very much for your feedback!We try very hard to work well for our customersHave a nice day Best regards

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022

8/10 Good

Sebastien

Stayed 1 night in Jun 2022
Response from Best regards Your team 46a on 16 Aug 2022
Hello Thank you for your mark. Your opinion is very important to us. We will be glad to see you in the future!)

8/10 Good

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend
Petite contrariété à l'arrivée mais le personnel a très bien corriger ca. Le séjour a été agréable et l'établissement est idéalement situé, un vrai plus. Attention juste si vous venez avec un animal de compagnie, le surcoût n'est pas négligeable.
Stayed 2 nights in Jun 2022

6/10 Okay

Jakob

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Mar 2022

6/10 Okay

Inaki

Business traveller
Das Zimmer den Bildern hat viel besser ausgesehen. Mülleimer war noch voll mit Resten von letzter Besucher. Ich hatte ein Doppelbett gebucht und zwei Betten gekriegt.
Stayed 1 night in Oct 2021
Response from Team 46a on 10 Nov 2021
Hello Inaki Thanks for your feedback. All our photos correspond to the rooms. Perhaps you have already looked at the photos of rooms of other categories. We apologize for the garbage. And if you decide to use our hotel again, we can give you a discount when you book directly at the hotel. All bedding requests are subject to availability. Unfortunately, on November 1st we did not have any rooms with a large bed. Have a nice day

8/10 Good

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le logement est propre, d'accès facile et très pratique.
Stayed 3 nights in Oct 2021
Response from Your team 46a on 10 Nov 2021
Deat Luc Thank you for such a good rating! We try to work well for our guests) We will be glad to see you again! Best regards