Seasonal outdoor pool, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)

Reviews of Virgin Hotels Las Vegas, Curio Collection by Hilton

4.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 4146 out of 6852 reviews" "
Rating 8 - Good. 1415 out of 6852 reviews" "
Rating 6 - Okay. 638 out of 6852 reviews" "
Rating 4 - Poor. 355 out of 6852 reviews" "
Rating 2 - Terrible. 298 out of 6852 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

ekaterini

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The shower in the room was terrible. It had zero pressure and there was just a trickle of water coming out the showerhead, and no there was no way to control it. The shower floor had mold around the corners.
Stayed 1 night in Apr 2024

10/10 Excellent

Ratrun

Travelled with partner
I love the hotel, i did have an issue with AC in the room provided but after maintenance came to try to fix it, and was still not working. I then got upgraded to a king suite in the Ruby Tower which was beautiful. I would definitely recommend booking a room in the Ruby Tower
Stayed 3 nights in Apr 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its the old hard rock hotel and it was much nicer than when it was the hard rock
Stayed 2 nights in Apr 2024

8/10 Good

Anne

Stayed 1 night in Apr 2024

10/10 Excellent

Kaylynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The small stuff. I liked a door between the sleeping area and hall. So that you don’t hear the hallway noises as easily or the light. Excellent idea. All hotels should do this. Otherwise well decorated etc. Get rid of snack fridges and charging for water in the room tho. So old school and the most annoying upcharge.
Stayed 2 nights in Apr 2024

8/10 Good

india

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property although several loud neighbors, including barking dogs. Resort fee is unnecessary.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jaclyn M

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay. Will be back for sure!
Stayed 2 nights in Apr 2024

6/10 Okay

Raquel Marie

Business traveller
Liked: Staff & service
Disliked: Amenities
My room was very nice, but the resort was just ok. It felt a little dingy and everything was overpriced. Why pay a resort fee if you don’t have full access to all of the amenities? If I wanted to use the indoor pool and sauna, I would have had to pay an extra $50! I wasn’t doing that. These fees are going to keep people from staying at large resorts.
Stayed 5 nights in Mar 2024
Response from Hotel Management on 28 Apr 2024
Dear Raquel,Thank you for taking the time to rate your experience. Please accept our sincere apologies that your stay did not meet your expectations. While our resort fee inclusions are listed on our website for our guests to view, your feedback is greatly received as it puts into an area of opportunity to consider for future changes. Thank you again for staying with us at Virgin Hotels Las Vegas. Should you be in the area again, we hope you would reconsider staying with us for a more memorable experience.

8/10 Good

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms could use a night light in the vanity and/or bathroom area.
Stayed 6 nights in Apr 2024
Response from Hotel Management on 28 Apr 2024
Dear Jay,Thank you for taking a moment to write a review. It is an honor to learn you enjoyed your overall stay with us. We appreciate your suggestion about the extra lighting and will certainly keep this in mind for future improvements. Thank you for choosing Virgin Hotels Las Vegas, Curio Collection by Hilton and should you be in the area again, we hope you consider staying here.

10/10 Excellent

Maximiliano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 29 Apr 2024
Dear Maximiliano,Thank you for staying with us at Virgin Hotels Las Vegas! We are thrilled you enjoyed your time with us and we look forward to your return.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Hotel Management on 29 Apr 2024
Dear Daniel,Thank you for staying with us at Virgin Hotels Las Vegas! We hope to welcome you back again soon.

8/10 Good

Sage L, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 29 Apr 2024
Dear Sage L,It was a pleasure having you with us at Virgin Hotels Las Vegas, and we hope to welcome you back soon!

10/10 Excellent

Marlina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 29 Apr 2024
Dear Marlina,At Virgin Hotels Las Vegas, we aim to provide our guests with a great stay, and we are thrilled we did so with you. Thank you for choosing to stay with us for your Vegas trip, and we hope to see you again soon!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 29 Apr 2024
Dear Scott,We are happy to see you enjoyed your time with us at Virgin Hotels Las Vegas! Should your travels bring you back into town, we hope you will choose us again to host your Vegas getaway.

2/10 Terrible

Stephanie

Liked: Property conditions & facilities
Disliked: Staff & service
I paid for a king and they gave me two double beds.
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Stephanie,We're sorry to see that you did not enjoy your time with us overall, and we apologize the accommodation provided was not as you booked. We understand your frustration, and we will be sure to share your feedback with our team for improvement. Should your travels bring you back our way, please consider giving us another chance to impress you. We know we can do so. We wish you safe travels ahead.

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful, clean property with plenty of food choices and awesome atmosphere
Stayed 1 night in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Renee,It was our pleasure to provide you with clean, comfortable accommodations. We're glad you enjoyed the dining options, and we look forward to seeing you again at Virgin Hotels Las Vegas, Curio Collection by Hilton!

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
I have been staying here since it was hard rock. I really miss the pool arrangement and pool party. I think they eliminated easy money by getting rid of a reoccurring event and entire pool that I have fond memories of. This was still a great stay but it felt like a dying business for how little there was on site to look forward too. Staff were friendly and helpful, room was great for my needs with the makeup vanity and hanging closet space.
Stayed 3 nights in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Jeanette,We're grateful for your loyalty. Your feedback is valuable, and we'll take it into consideration as we continue to evolve. However, we're pleased to hear that our team members were friendly and helpful and that your room served you well during your stay. Thank you for sharing your experience, and we hope to continue welcoming you back for many more great stays.

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 26 Apr 2024
Dear Marta,It was a pleasure having you as our guest and we hope to welcome you back soon for another 5/5 stay. Thank you!

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased with my stay. Clean, manageable, fun design.
Stayed 4 nights in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Michael,We're so pleased you enjoyed your stay at Virgin Hotels Las Vegas, Curio Collection by Hilton, and that our dedication to cleanliness and comfort impressed you. Please come see us again soon!

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had excellent service upon checking in. We were unexpectedly upgraded to a suite because they didn't have any king beds. The suite was amazing! SO roomy and nice. I loved the bathtub! Thank you for a wonderful stay! We will return for sure!
Stayed 1 night in Apr 2024
Response from General Manager on 27 Apr 2024
Dear Amber,Thank you for taking a moment to write a review. It is an honor to know that you enjoyed your stay, particularly highlighting our suite and quality of service. Thank you for choosing Virgin Hotels Las Vegas, Curio Collection by Hilton and we look forward to your return.

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 2 nights in Apr 2024
Response from General Manager on 26 Apr 2024
Dear Hector,We're delighted you enjoyed your stay at Virgin Hotels Las Vegas, Curio Collection by Hilton. Please come see us again next time you're in the area!

10/10 Excellent

Yinan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 26 Apr 2024
Dear Yinan,Thank you for choosing Virgin Hotels Las Vegas to host you during your Vegas trip. We are happy to see you enjoyed your stay, and hope to welcome you back sometime soon.

10/10 Excellent

Crystal

Business traveller, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
We had a great room. Loved the view. We didn't like the empty beer bottles found under the bed. The hotel turned off the water from midnight till 5am. They didn't leave a note under our door, and luckily the waiter at the restaurant downstairs told us.
Stayed 2 nights in Apr 2024
Response from General Manager on 27 Apr 2024
Dear Crystal,Thank you for staying with us during your time in Las Vegas! We're thrilled you thoroughly enjoyed our lovely accommodations and stunning views. We'll be sure to share your feedback with our team to ensure our high standards of cleanliness are being met, and any pertinent information is provided moving forward. It was a pleasure having you here, and we hope you return soon.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it!
Stayed 3 nights in Mar 2024
Response from General Manager on 25 Apr 2024
Dear Joshua,Thank you for sharing positive feedback about your experience at Virgin Hotels Las Vegas, Curio Collection by Hilton. Our team is dedicated to providing exceptional service and creating memorable guest experiences. We can't wait to welcome you back for another fantastic stay.

10/10 Excellent

Aisha Coutain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was very friendly. The dining options were great and the food was excellent. The resort pool was amazing and relaxing.
Stayed 2 nights in Apr 2024
Response from Hotel Management on 24 Apr 2024
Dear Aisha,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our clean facilities, friendly team, dining options, and the resort pool. It's great to know that these aspects contributed to a relaxing stay at Virgin Hotels Las Vegas, Curio Collection by Hilton. We look forward to welcoming you back for another wonderful experience!

10/10 Excellent

James

Travelled with partner
Comfy. Good price quiet
Stayed 3 nights in Apr 2024
Response from Hotel Management on 24 Apr 2024
Dear James,Thank you for sharing your comments with us. We are happy to know that you enjoyed our comfortable accommodations, reasonable rates, and peaceful atmosphere. It was a pleasure hosting you, and we hope to see you again soon!

4/10 Poor

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Management on 23 Apr 2024
Dear Diana,We appreciate you taking the time to rate your experience. Although, we regret that we could not meet your expectations in all areas. We are thankful for our guest's feedback as it allows us to continually improve, so please feel free to let us know what we could have done better. Thank you again for being our guest at Virgin Hotels Las Vegas. It is our hope that we have the chance to change your impression of us in the future.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean , great staff. Has everything accessible to you.
Stayed 1 night in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Karen,It's wonderful to hear about your positive experience at Virgin Hotels Las Vegas, Curio Collection by Hilton! We strive to provide friendly and helpful service, so knowing that our team members made a great impression on you is very rewarding. We look forward to welcoming you back for another great stay in the future.

10/10 Excellent

Ahmajanai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice furniture however it was kind of hard to navigate the resort as well as the surrounding area outside.
Stayed 3 nights in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Ahmajanai,Thank you for your feedback. We're pleased to hear that you appreciated the quality of our furniture. We also understand that navigating our property and the surrounding area may have presented challenges, and we appreciate your insight. We're continuously working to enhance our guests' experience, and your feedback is invaluable in this process. We hope to welcome you back soon for an even more enjoyable stay.

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
Dear Rosalind,It's an honor to receive your perfect score. We are thrilled you enjoyed your stay with us at Virgin Hotels Las Vegas, and we look forward to your return!

10/10 Excellent

Paige

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing restaurants Best margs and vodka pasta at Kassi Delicious breakfast at the Kitchen Super clean, nice decor 30 minute walk to main strip
Stayed 2 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Paige,Thank you so much for the five-star review! We're so pleased to hear you enjoyed our many delicious culinary options and were able to take advantage of our convenient location right in the heart of Vegas. It would be our pleasure to welcome you back to Virgin Hotels Las Vegas, Curio Collection by Hilton anytime you're in the area.

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 5 days here in a corner room. Very nice. It's not the Wynne, but it's a good, solid hotel with good food offerings.
Stayed 5 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Michael,Thank you so much for the five-star review! We are so happy to hear you enjoyed your stay with us and were able to enjoy our delicious dining options. It would be our pleasure to welcome you back to Virgin Hotels Las Vegas, Curio Collection by Hilton, in the future for another fantastic getaway.

10/10 Excellent

Dandy S

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and very clean rooms.
Stayed 3 nights in Apr 2024
Response from General Manager on 22 Apr 2024
Dear Dandy,Thank you for your recent stay with us at Virgin Hotels Las Vegas, Curio Collection by Hilton! We are happy to hear you were pleased with our nice and spotless rooms. It would be our pleasure to welcome you back the next time you journey to Vegas.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Management on 22 Apr 2024
Dear Robert,Thank you for choosing Virgin Hotels Las Vegas for your Vegas getaway! We are thrilled to see you had an enjoyable visit, and we cannot wait to have you back the next time you are in town.

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
dog area
Stayed 3 nights in Apr 2024
Response from General Manager on 19 Apr 2024
Dear Hope,Thank you for your kind words regarding our dog area. At Virgin Hotels Las Vegas, Curio Collection by Hilton, we make it a priority to ensure that all of our guests, including their furry friends, feel comfortable during their stay. We appreciate your review and hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 2nd time here! I love everything about it.
Stayed 3 nights in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Jessie,Thank you for choosing to stay with us again! We're thrilled you love everything about Virgin Hotels Las Vegas, Curio Collection by Hilton. Your satisfaction and enjoyment are what we strive for, and we hope to welcome you back for your third visit very soon.

10/10 Excellent

andres

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2024
Response from General Manager on 18 Apr 2024
Dear Andres,Thank you for your perfect rating. We trust you had the fantastic visit we are known for, and we look forward to welcoming you back to Virgin Hotels Las Vegas, Curio Collection by Hilton, for another exceptional experience.

10/10 Excellent

chad

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely facility and easy walking distance to Thomas-Mack Arena
Stayed 2 nights in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Chad,Thank you for taking the time to review your recent stay with us at Virgin Hotels Las Vegas, Curio Collection by Hilton. We're glad our location was ideal for your trip and that you enjoyed your time at our resort paradise in the heart of Vegas. It would be our pleasure to welcome you back again for another terrific experience.

10/10 Excellent

Emely Maciel Frías De

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel
Stayed 7 nights in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Emely,Thank you for visiting us at Virgin Hotels Las Vegas, Curio Collection by Hilton. We appreciate your generous feedback and are happy to hear about your great experience. It would be our pleasure to welcome you back for another unforgettable Vegas stay in the future.

10/10 Excellent

Guillermo, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great at the ONE steakhouse
Stayed 2 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Guillermo,It was a pleasure to welcome you to Virgin Hotels Las Vegas, Curio Collection by Hilton during your recent stay. We're happy to hear you had the opportunity to enjoy the delicious food available on the menu at One Steakhouse. Thank you so much for taking the time to share your positive rating, and we hope to welcome you back the next time you're in the area.

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice place to relax away from the strip
Stayed 4 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Robert,Thank you for taking a moment to write a review. It is a pleasure learning that you enjoyed your stay. Thank you for choosing Virgin Hotels Las Vegas, Curio Collection by Hilton, and we hope you consider staying with us again next time you are in Vegas.

6/10 Okay

Andrea

Travelled with partner
Liked: Staff & service, property conditions & facilities
The shower smelled moldy and there was a used razor in it but otherwise not a bad place
Stayed 3 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Andrea,Thank you for your feedback. We're glad to hear that your overall experience was positive. However, we're disappointed we missed an opportunity to provide you with a pristine bathroom environment. Rest assured, our team will ensure your next stay is flawless.

10/10 Excellent

crystal, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As frequent visitors to the Hard Rock this was our first stay at the Virgin. Our suite was awesome. Staff was amazing. Only thing we were surprised about was lack of bars on casino floor. We are Las Vegas locals so we will be back.
Stayed 2 nights in Apr 2024
Response from General Manager on 16 Apr 2024
Dear Crystal,Thank you for choosing Virgin Hotels Las Vegas, Curio Collection by Hilton, and for taking a moment to share your five-star experience! We are pleased that our accommodations and friendly service met the mark for you during your recent visit. Your feedback is important to us and we are thrilled to have your endorsement as Las Vegas locals. We look forward to welcoming you back in the future for another memorable stay!

8/10 Good

thomas, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Hotel Management on 16 Apr 2024
Dear Thomas,It was a pleasure having you as our guest, and we hope to welcome you back soon to Virgin Hotels Las Vegas!

10/10 Excellent

Marcus

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great property
Stayed 3 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Marcus,Thank you for staying with us at Virgin Hotels Las Vegas, Curio Collection by Hilton. We are pleased to hear that you enjoyed your time and hope to see you again sometime soon.

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will continue to come back to this hotel every time I visit Las Vegas. It is clean, the staff are professional/nice, and location is perfect. Nice restaurants at hotel and nearby. The pools are the best part!
Stayed 2 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Crystal,Thank you for choosing Virgin Hotels Las Vegas, Curio Collection by Hilton! We're glad our attention to cleanliness and service impressed you and that our location worked well for your trip. Thank you for sharing how much you enjoyed the pools and dining options as well. We look forward to seeing you again soon for another exceptional experience.

10/10 Excellent

Ada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Ada,We are honored you chose Virgin Hotels Las Vegas, Curio Collection by Hilton, and we are delighted you had a fantastic stay. Your kind review is appreciated, and we look forward to welcoming you back for another wonderful five-star experience.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to the High Roller Suite
Stayed 1 night in Apr 2024
Response from General Manager on 15 Apr 2024
Dear John,Thank you for sharing your experience! We're thrilled you enjoyed the upgrade and hope the enhanced amenities and space added to the enjoyment of your stay. We look forward to welcoming you back to Virgin Hotels Las Vegas, Curio Collection by Hilton, for another memorable visit!