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Reviews of Waterfront Airport Hotel & Casino

3.5 out of 5
Waterfront Airport Hotel & Casino
1 Airport Road, Mactan Island, Lapu-Lapu, Cebu

Reviews

8.4

Very good

Rating 10 - Excellent. 477 out of 1002 reviews" "
Rating 8 - Good. 299 out of 1002 reviews" "
Rating 6 - Okay. 125 out of 1002 reviews" "
Rating 4 - Poor. 56 out of 1002 reviews" "
Rating 2 - Terrible. 45 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing value. 2nd time at Waterfront, buffet had incredible selection, staff was very attentive and helpful. Rooms are clean and well equipped. Non smoking casino on site, free shuttle to airport. Highly recommend and will be staying here for every trip in Cebu. Thanks Waterfront hotel!
Stayed 1 night in May 2024

8/10 Good

Fernando, American Canyon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waterfront is convenient if you are flying out of Cebu since it is right next to the airport and they offer complimentary shuttle. Breakfast buffet is nice. The hotel is a little older and probably needs some minor renovations. It is quiet, and the staff are very nice
Stayed 2 nights in May 2024
Response from Waterfront Mactan on 13 May 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Okay

Bruce Warren

Liked: Staff & service
Staff was very friendly and accommodating Room smelled a bit musty and stale and no way to open windows for fresh air
Stayed 1 night in May 2024
Response from Waterfront Mactan on 13 May 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

Rey

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Waterfront Mactan on 13 May 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Okay

Alfredo, Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities
"I recently stayed at The Waterfront Hotel in Mactan and found the experience to be just okay. Unfortunately, the air conditioning in my room was defective, so I had to call housekeeping in the middle of the night for an electric fan to help cool the room." The hotel staff were attentive and excellent.
Stayed 1 night in Apr 2024
Response from Waterfront Mactan on 2 May 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously.We hope you will see the improvement and enjoy your time with us on your next visit.Thank you for your patience and understanding.Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

erfel ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aim for excellence!
Stayed 1 night in Apr 2024
Response from Waterfront Mactan on 2 May 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

8/10 Good

Kelli

Travelled with group
Liked: Cleanliness, staff & service
So easy to access the airport and the staff are excellent. Good is great! The air conditioner was dripping during the night and didn’t function well, so it was too warm. Otherwise, good hotel.
Stayed 1 night in Apr 2024
Response from Waterfront Mactan on 2 May 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

4/10 Poor

Brian

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’m sure it was a nice place 30 years ago. A/C almost useless. Maintenance very poor quality. Staff do their best.
Stayed 2 nights in Apr 2024
Response from Waterfront Mactan on 2 May 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously.We hope you will see the improvement and enjoy your time with us on your next visit.Thank you for your patience and understanding.Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

Eric

Stayed 1 night in Apr 2024

6/10 Okay

Madelene

Stayed 1 night in Apr 2024
Response from Waterfront Mactan on 13 May 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

michael

Stayed 4 nights in Apr 2024
Response from Waterfront Mactan on 6 May 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

Randy, Adrian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff...good food
Stayed 1 night in Apr 2024
Response from Waterfront Mactan on 17 Apr 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Im a little concerned about their honesty when it comes to availability of rooms. Wouldn't accept my one key points stating all they had available are suites.
Stayed 1 night in Apr 2024
Response from Waterfront Mactan on 17 Apr 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Waterfront Mactan on 11 Apr 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

Brandon

Stayed 1 night in Apr 2024
Response from Waterfront Mactan on 24 Apr 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

8/10 Good

SUGANAMI

Liked: Cleanliness, staff & service, property conditions & facilities
NICE
Stayed 2 nights in Mar 2024
Response from Waterfront Mactan on 8 Apr 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

Arlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay slept like a baby over it the casino nice to play and win
Stayed 1 night in Mar 2024
Response from Waterfront Mactan on 2 Apr 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

Lorenzo

Stayed 2 nights in Feb 2024
Response from Waterfront Mactan on 2 Apr 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Okay

daniel

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
For the price of the hotel I expected a better stay. The bidet did not work, the room didn't cool down enough to be comfortable, and the breakfast buffet we paid for did not have a good selection. The restaurant was very expensive as well but the food was mid.
Stayed 1 night in Mar 2024
Response from Waterfront Mactan on 30 Mar 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Okay

Dale

Liked: Cleanliness
Disliked: Staff & service
The hotel is a bit dated. I was disappointed with the local knowledge from the staff. I had to catch a ferry in the morning and no one knew where the ferry terminal was. I ended up wasting almost a hour and had to pay a larger taxi fare because of the lack of knowledge from the staff. I would have expected the hotel to know the tourist information around the area.
Stayed 1 night in Mar 2024
Response from Waterfront Mactan on 27 Mar 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

2/10 Terrible

Lisa, Elk Grove

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Waterfront Mactan on 30 Mar 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Okay

Mary, Harrison

Liked: Cleanliness, staff & service
PROS: hotel is conveniently close to the airport if arriving at an off time of night and if catching a connecting flight the next day. Airport transfer staff are very polite and nice. Hotel lobby has an old Cebu feel to it. Breakfast buffet has all the Cebuano favorites and then some at a great price. CONS: The rooms and most facilities are quite dated and could use some freshening-up. Everywhere smells musty and the AC doesn’t work very well making it feel very humid and warm everywhere.
Stayed 1 night in Mar 2024
Response from Waterfront Mactan on 25 Mar 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

Vella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Mar 2024
Response from Waterfront Mactan on 14 Mar 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

Johnny, Crossville

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The food was excellent. I liked have the option of buffet or ordering off the menu. The staff from house keeping, restaurant or check-in/out were friendly, professional and most of paid attention to details within there area of expertise. Great experience. We will definitely make this our stop hotel for all future visits.
Stayed 1 night in Mar 2024
Response from Waterfront Mactan on 13 Mar 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Waterfront is easy access to both Domestic & International flights. We always stay here when we come back and visits our families and love ones. This convenient to us and the foods are really good!….
Stayed 1 night in Mar 2024
Response from Waterfront Mactan on 13 Mar 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

Robbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport.
Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 4 Mar 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

Julieta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to Mactan Airport with free shuttle, food was delicious especially the breakfast buffet and evening dinners, room was clean & big enough, friendly staff
Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 27 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is directly across the street from domestic terminal. They will give you a shuttle ride to International terminal. There are a lot of hotels in Philippines with no hot water but Waterfront has hot water. The restaurant space for breakfast is very spacious. Perfect is you are connecting flight that have you waiting overnight.
Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 27 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

SHEBA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my parents first time checking in this Luxurious Hotel , Nd she said it was very good, services is on top. And clean environment. Recommended.
Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 23 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excellent

Joel, Zeeland

Liked: Cleanliness, staff & service, property conditions & facilities
Impeccable service, staff and facility
Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 20 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

Maria Cristeta, Sterling Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Its the convenience knowing that there’s a free shuttle to & from the airport. And the staffs were so accommodating & super nice!
Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 20 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

4/10 Poor

Joel

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
The property is conveniently located at the airport which is a big advantage iff you have a connecting flight. The carpets are so old and dirty and ventilation stinks of nicotine that triggered my ashtma attack. Most definitely not for foreigners
Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 20 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

4/10 Poor

Alex

Disliked: Property conditions & facilities
Would not stay again. Really not worth what I paid. Bad small of old and mould in the corridors. The whole place in is bad state of repair, needs a full refurbishment. Most of the staff were nice, but some didn’t want to be there, dinner was poor quality but breakfast was ok but only to be told they ran out of items. Sure they just could not be bothered to cook more. Much better places to stay around the airport.
Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 20 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Okay

catrin

Travelled with partner
Liked: Cleanliness, staff & service
No hot water and breakfast was cold as we did not have buffet.
Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 20 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

SUDHAN

Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 22 Mar 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the airport and has a casino that is fun. The room service is 24 hours. Staff really friendly
Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 20 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

8/10 Good

Fred

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the amenities were great
Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 20 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

6/10 Okay

Amelia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Shower drain very slow.
Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 20 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit. Thank you for your patience and understanding. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and friendly. Even has a casino! Great airport Hotel!
Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 15 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

6/10 Okay

Iain

Business traveller
Liked: Staff & service, amenities
Very handy to the airport. I stayed here 12 years ago. Little has changed and is now very dated but still very comfortable and the staff are very nice. The beds and linens are very comfortable and good quality. However the food in the restaurant was awful. My business partner had the salmon which was barely edible. The fried chicken was not edible. It was burnt and dry as a bone. Which is a shame as many years ago the food standard was very high. Staff didn’t ask why my dinner was not touched. I would stay here again if need be for an early flight but I’d order Jolibee next time.
Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 15 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. On behalf of Waterfront Airport Hotel & Casino, we apologize for the inconvenience you experienced during your stay. We value our guests' experience and we want to let you know that this concern is taken seriously. We hope you will see the improvement and enjoy your time with us on your next visit.Thank you for your patience and understanding.Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excellent

Charles

Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 20 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

10/10 Excellent

Deldrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Accommodation
Me and my fiance enjoy days that stayed and it was very nice
Stayed 2 nights in Feb 2024
Response from Waterfront Mactan on 10 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2023
Response from Waterfront Mactan on 10 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

8/10 Good

Gary, Strathpine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 9 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excellent

Carmen

Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 9 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excellent

SALLY

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stayed at the Hotel and close to the airport to catch our flights. Thanks
Stayed 1 night in Jan 2024
Response from Waterfront Mactan on 7 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

8/10 Good

Rowena

Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 6 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excellent

Robbie

Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 22 Mar 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. YapOIC-Hotel Operations

8/10 Good

Jusil

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean and quiet. There is a free shuttle to the airport. Foods great. Bed very comfortable. I had a good night sleep. Caveat: Old carpet in the room; harsh for those who have allergies.
Stayed 1 night in Feb 2024
Response from Waterfront Mactan on 6 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations

10/10 Excellent

Cristina

Stayed 1 night in Jan 2024
Response from Waterfront Mactan on 6 Feb 2024
Mabuhay! Thank you for choosing Waterfront Airport Hotel & Casino Mactan for your stay. We appreciate you taking the time to share your feedback with us. We are looking forward to welcoming you back to our hotel. Sincerely, Rex M. Yap OIC-Hotel Operations