Exterior

Reviews of Sails On The Lake

3.5 out of 5
Sails On The Lake
138 Lake Terrace, Taupo

Reviews

9.2

Wonderful

Rating 10 - Excellent. 434 out of 652 reviews" "
Rating 8 - Good. 177 out of 652 reviews" "
Rating 6 - Okay. 30 out of 652 reviews" "
Rating 4 - Poor. 8 out of 652 reviews" "
Rating 2 - Terrible. 3 out of 652 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ewa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Poor quality of the furniture. No bed side lights. Nice and helpful host. Very nice location.
Stayed 4 nights in Mar 2024

10/10 Excellent

Nameer

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, highly recommend
Stayed 3 nights in Mar 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had everything we needed for our stay, the view was beautiful and we enjoyed the spa bath. Shops were xlose by as were the restaurants and cafes
Stayed 1 night in Mar 2024

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was perfect for our needs, central to everything, lovely view
Stayed 1 night in Mar 2024

10/10 Excellent

Joan, Fargo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Sails on the Lake. The space was very comfortable and roomy. We loved having the living room area as we. As the patios off both our living room and bedroom. Everything clean and totally up to expected standards. I highly recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free use of washer/dryer and soap. Largest selection of TV channels that I have ever seen in a motel.
Stayed 2 nights in Feb 2024

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not care for our room which was on the bottom floor next to the driveway. Not conducive to being outside on the small patio. Felt like we could get hit by a car at any moment.
Stayed 2 nights in Feb 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Warm reception.
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff .. large comfortable spa room overlooking them Lake Taupo
Stayed 1 night in Feb 2024

10/10 Excellent

Priya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, except the barbeque trays which were not cleaned properly.
Stayed 1 night in Jan 2024
Response from Arthur on 28 Jan 2024
Sorry about the BBQ, a lot of guests using it at the moment and even though we check it, someone slipped in there and we didn't catch it.

10/10 Excellent

Carmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very glad we stayed here! Lovely, quiet and fully self-contained apartment (including basic cooking gear and laundry facilities), with plenty of room for the family (2 adults and 2 kids). Right on the water front, and an easy stroll along the lake to fabulous dining options. It was the perfect place for us to explore. Keep an eye out for the very friendly local cat who came to say hello every morning!
Stayed 3 nights in Jan 2024
Response from Arthur on 28 Jan 2024
Thank you Carmel for your review and I'll let Ruby know you enjoyed her visits.

8/10 Good

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view across the lake, clean comfortable apartment. Bit of a stroll to restaurants and bars but lovely views.
Stayed 1 night in Jan 2024
Response from Arthur on 28 Jan 2024
Thank you Jo

8/10 Good

Sajitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Dean or Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Accommodating staff
Stayed 1 night in Jan 2024

8/10 Good

John

Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room was really clean, decent size and outstanding views across the lake. Enjoyed our stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family apartment right on the lake. Fantastic views
Stayed 1 night in Jan 2024

10/10 Excellent

Dianne M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Yong Siong

Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in. Rooms are neat and clean. Good sunset view.
Stayed 1 night in Dec 2023

10/10 Excellent

Corey

Stayed 1 night in Dec 2023

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to the lake, an easy stroll across the road for a swim to cool off. Facilities were great, but the couch was a bit too hard.
Stayed 1 night in Dec 2023

6/10 Okay

Sumev

Travelled with family
Liked: Cleanliness
Across the road in front of lake ( far end) along with so many other Motels. 22 min walk to restaurants.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Keri Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the spacious room, spa bath & immaculate cleanliness!
Stayed 2 nights in Dec 2023

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 3 nights in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Property was a great find. About 20 mins walk away from the centre of Taupō. Manager was extremely friendly and was fantastic with advice.
Stayed 3 nights in Nov 2023
Response from Arthur on 24 Nov 2023
Thank you for the review.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good weekend
Stayed 3 nights in Nov 2023
Response from Arthur on 24 Nov 2023
I'm glad you had a good weekend

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Arthur on 14 Nov 2023
Thank you.

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very happy with our stay. Quiet bedroom,comfortable bed. Very clean rooms.Will recommend to others and happy to stay again in future.
Stayed 1 night in Nov 2023
Response from Arthur on 14 Nov 2023
Thank you

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean, fresh white bed linen & towels, good heating, plenty hot water, kitchen well equiped and access to onsite laundry facilities.
Stayed 1 night in Nov 2023
Response from Arthur on 8 Nov 2023
Thank you Maureen

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here its great
Stayed 2 nights in Nov 2023
Response from Arthur on 8 Nov 2023
Thank you Loraine, appreciate the comment

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
Clean rooms. Comfortable bed, and living space. Right next to lake. A short walk to restaurants and shopping, but away from crowds. I highly recommend
Stayed 1 night in Oct 2023
Response from Arthur on 2 Nov 2023
Thank you Carl for the review

8/10 Good

Ray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wee bit far to walk to CBD. Set back from main road was good. Needs new Sofa in the lounge. Beds comfortable.
Stayed 3 nights in Oct 2023
Response from Arthur on 2 Nov 2023
Thank you Ray.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a lovely area.
My wife and I stayed at the Sails for three nights in October 2023. We loved the place, especially the lovely view of the Lake that we woke to each morning. Our unit was a one-bedroom and had everything we could possibly need. The rooms were clean and very well maintained and the Hotel personnel were very friendly and helpful. There was plenty of free parking available and the area was very safe. The only issue was that the hotel is far from downtown and not walkable, but it didn't really bother us as there was plenty of free parking in the town, and being so far away meant that the area around the hotel is very quiet; we slept like babies for the three nights. We are very happy that we chose the Sails.
Stayed 3 nights in Oct 2023
Response from Arthur on 2 Nov 2023
Thank you Alan for your review, we appreciate the comments.

10/10 Excellent

David

Liked: Amenities
Clean rooms with hot tubs in a convenient location.
Stayed 1 night in Oct 2023
Response from Arthur on 2 Nov 2023
Thank you David.

10/10 Excellent

Glenys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Arthur on 12 Oct 2023
Thank you Glenys

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities
I loved being lake front. The room was clean and tidy. It was perfect for myself and 2 children. Thanks for a great stay.
Stayed 2 nights in Oct 2023
Response from Arthur on 12 Oct 2023
Thank you D for the review.

10/10 Excellent

John

Stayed 1 night in Sep 2023
Response from Arthur on 4 Oct 2023
Thank you John for the review.

10/10 Excellent

Manubhai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and tidy with a great location.
Stayed 1 night in Sep 2023
Response from Arthur on 1 Oct 2023
Thank you Manubhai

10/10 Excellent

Michelle

Stayed 1 night in Sep 2023
Response from Arthur on 2 Nov 2023
Thank you Michelle.

10/10 Excellent

greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views over the lake. Walking distance to city centre. Very helpful and accommodating staff.
Stayed 2 nights in Sep 2023
Response from Arthur on 30 Sept 2023
Thank you Greg.

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room overlooking lake quiet despite being on roadside. Motel very clean, friendly staff. Definitely stay there again and highly recommend.
Stayed 2 nights in Sep 2023
Response from M on 25 Sept 2023
Thank you Lyn,Hope to see you again soon.Mellisa

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location easy parking
Stayed 2 nights in Sep 2023
Response from m on 25 Sept 2023
Thank you for the great review.Mellisa

10/10 Excellent

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been couple off times before love it only place i go
Stayed 2 nights in Sep 2023
Response from Arthur on 16 Sept 2023
Thank you Lorraine, we'll see you next time.

10/10 Excellent

Wayne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No noisy neighbors. Spectacular vistas, so peaceful.
Stayed 2 nights in Jul 2023
Response from Arthur on 7 Aug 2023
Thank you Wayne

10/10 Excellent

Abeshni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, interconnected rooms, sea views and available utensils.
Stayed 1 night in Jul 2023
Response from Arthur on 7 Aug 2023
Thank you for the comments

10/10 Excellent

David

Stayed 1 night in Jul 2023
Response from Arthur on 7 Aug 2023
Thank you

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy
Stayed 1 night in Jul 2023
Response from Arthur on 11 Jul 2023
Thank you

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Arthur on 11 Jul 2023
Thank you.

8/10 Good

Jade

Stayed 2 nights in Jun 2023
Response from Arthur on 22 Jul 2023
Thank you