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Bürgenstock Hotel & Alpine Spa
5.0 star property

Luxurious slopeside hotel with a full-service spa
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Bürgenstock Hotel & Alpine Spa

Photo gallery for Bürgenstock Hotel & Alpine Spa

2 indoor pools, outdoor pool, pool loungers
Outdoor dining
Frette Italian sheets, hypo-allergenic bedding, free minibar
Lounge
2 indoor pools, outdoor pool, pool loungers

Overview of Bürgenstock Hotel & Alpine Spa

9.6

Exceptional

Popular amenities

  • Spa
  • Hot tub
  • Pool
  • Breakfast included
  • Parking available
  • Pet-friendly

Check out the area

Bürgenstock, Ennetbuergen, 6363
  • Popular LocationBurgenstock4 min drive
  • Popular LocationLucerne Station26 min drive
  • Popular LocationLuzern Sgv Station27 min drive
  • AirportZürich (ZRH)75 min drive
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Room options

Heritage Lake view Prestige Suite with Spa Access

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Heritage Alpine Deluxe

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Heritage Lake view Prestige room with Terrace and Spa access

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Heritage Lake view Suite with Spa Access

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 56 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Heritage Lake view Cottage with Spa Access

cleanliness

Highlights

Separate dining area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
  • 120 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Heritage Lake view Deluxe with Spa Access

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Contemporary Deluxe room with Spa Access

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Contemporary Lake view Bay Suite with Spa Access

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Contemporary Lake view Premium Suite with Spa Access

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 73 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Contemporary Lake view Panorama Suite with Spa Access

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 89 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Contemporary Lake view Spa Suite with Spa Access

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 89 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Contemporary Family Suite with Spa Access

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 89 sq m
  • Lake view
  • Sleeps 4
  • 2 King Beds

Penthouse

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 169 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Presidential Suite

cleanliness

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 308 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Ennetbuergen

Located in Ennetbuergen, Bürgenstock Hotel & Alpine Spa is near the airport and on a lake. Engelberg-Titlis Ski Resort and Stansstad Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Burgenstock and Hammetschwand Lift. Travelling with kids? Consider Kanuwelt Buochs GmbH and Richard Wagner Museum. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and sledging.

What's nearby

  • Burgenstock - 4 min drive
  • KKL Lucerne - 24 min drive
  • Chapel Bridge - 24 min drive
  • Lion Monument - 25 min drive
  • Swiss Transportation Museum - 27 min drive

Getting around

  • Stansstad Station - 14 min drive
  • Stans Station - 17 min drive
  • Zurich Airport (ZRH) - 75 min drive

Restaurants

  • Lakeview Bar & Lounge - 1 min walk
  • Spices - 2 min walk
  • Restaurant Schlüssel - 10 min drive
  • OAK Grill & Pool Patio - 1 min walk
  • Restaurant Al Porto - 15 min drive

About this property

Bürgenstock Hotel & Alpine Spa

Luxury family-friendly hotel by the lake
Bürgenstock Hotel & Alpine Spa is located close to Burgenstock, and provides a free breakfast buffet, 9 holes of golf and a poolside bar. Skiers and snowboarders can spend time on the slopes at this hotel, which offers ski-in/ski-out access and ski passes. Indulge in a massage, a body wrap and a manicure/pedicure at the on-site spa. Be sure to enjoy a meal at any of the 12 on-site restaurants. Enjoy the 24-hour health club, as well as activities such as ice skating. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and shopping on-site.
You'll also enjoy the following perks during your stay:
  • 2 indoor pools and an outdoor pool, with sunloungers
  • Bike hire, 2 indoor tennis courts and valet parking (surcharge)
  • A round-trip airport shuttle (surcharge), express check-in and supervised childcare (surcharge)
  • Golf clubs on-site, a lift and a computer station
Room features
All 211 rooms include comforts, such as 24-hour room service and fireplaces, as well as perks, such as pillow menus and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, Frette Italian sheets and rollaway/extra beds (surcharge)
  • Bathrooms with rainfall showers or deep-soaking baths plus designer toiletries and bidets
  • Flat-screen TVs with premium channels
  • Cots/infant beds, coffee/tea makers and heating

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Arabic, Chinese (Mandarin), Croatian, English, Filipino, French, German, Greek, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Thai, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (CHF 40 per night)
  • Valet parking on site (CHF 40 per night)
  • Extended parking on site (CHF 40 per night)

Food and drink

  • Free buffet breakfast
  • 12 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 2 indoor tennis courts
  • 2 spa tubs
  • 24-hour health club
  • 9 holes of golf
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf clubs/equipment
  • Golf driving range
  • Golf lessons
  • Ice skating
  • Library
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Ski passes
  • Ski-in/ski-out access
  • Steam room
  • Tennis lessons
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Cot (surcharge)
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (107,640 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Hardwood flooring in room
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 5 floors
  • Built in 2017
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from March 18 2024 to March 21 2024 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 60, per pet, per night, plus a deposit of CHF 60 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 225.0 per night.
Cots (infant beds) are available for CHF 50.0 per night

Payment types

Important information

Optional extras

  • Airport shuttle fee: CHF 950 per vehicle (one way)
  • Self-parking fee: CHF 40 per night
  • Valet parking fee: CHF 40 per night
  • Extended parking fee: CHF 40 per night
  • Pet deposit: CHF 60 per night
  • Pet fee: CHF 60 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 225.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products

We should mention

Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 6 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

Property is also known as

Buergenstock Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa
Bürgenstock Hotels Bürgenstock Alpine Spa Ennetbuergen
Bürgenstock Hotels Bürgenstock Alpine Spa
Buergenstock Hotel Alpine Spa
Buergenstock Hotel
Park Hotel Buergenstock Resort
Bürgenstock Alpine Spa
Burgenstock & Alpine Spa
Bürgenstock Hotel Alpine Spa
Bürgenstock Hotel & Alpine Spa Hotel
Bürgenstock Hotel & Alpine Spa Ennetbuergen
Bürgenstock Hotel & Alpine Spa Hotel Ennetbuergen
Bürgenstock Hotels Resort Bürgenstock Hotel Alpine Spa

Frequently asked questions

Does Bürgenstock Hotel & Alpine Spa have a pool?

Yes, this property has 2 Indoor pools, an outdoor pool and a children's pool.

How much does it cost to stay at Bürgenstock Hotel & Alpine Spa?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Bürgenstock Hotel & Alpine Spa on 1 Apr 2024 start from NZ$2,359.46, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Bürgenstock Hotel & Alpine Spa pet-friendly?

Yes, cats and dogs are allowed at this property. There's a deposit of CHF 60 per night and a fee of CHF 60 per pet, per night. Service animals are exempt from fees.

How much is parking at Bürgenstock Hotel & Alpine Spa?

Self-parking is available for CHF 40 per night. Valet parking is available for CHF 40 per night. Extended parking is available for CHF 40 per night.

What time is check-in at Bürgenstock Hotel & Alpine Spa?

Check-in start time: 3 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Bürgenstock Hotel & Alpine Spa?

Checkout is at noon.

Does Bürgenstock Hotel & Alpine Spa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CHF 950 per vehicle applies.

Where is Bürgenstock Hotel & Alpine Spa located?

Located in the mountains, this ski-in/ski-out hotel in Ennetbuergen is within 1 mile (2 km) of Hammetschwand Lift and Burgenstock, and is convenient for winter sports, such as cross-country skiing and snow tubing. Stansstad Ferry Terminal is 3.1 mi (4.9 km) away.

Bürgenstock Hotel & Alpine Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 147 out of 179 reviews" "
Rating 8 - Good. 19 out of 179 reviews" "
Rating 6 - Okay. 8 out of 179 reviews" "
Rating 4 - Poor. 2 out of 179 reviews" "
Rating 2 - Terrible. 3 out of 179 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Yan Xiu

Stayed 1 night in Dec 2023

4/10 Poor

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind all the staff and amazing services
Stayed 2 nights in Nov 2023

10/10 Excellent

rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

William

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views from the property and spa, particularly from the infinity pool. The staff were friendly and helpful. They really made our stay as part of our anniversary trip special and we hope to go back for longer some time. The included catamaran to Lucerne was a nice day out. They were also very dog friendly and provided a good quality dog bed.
Stayed 1 night in Sep 2023

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury at its finest! Unique experience on top of the mountain with breathtaking view of Lake Lucerne. Awesome infinity pool and spa amenities. Breakfast is beautiful!
Stayed 2 nights in Sep 2023

10/10 Excellent

Conny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved this hotel. Everything from location, service amenities… top notch. We will definitely come back. The spa ❤️❤️❤️
Stayed 1 night in Sep 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HANDS DOWN THE BEST PLACE EVER!
Spa is over the top amazing!!!!!!! Scenery is breathtaking!!! Transportation by catamaran and funicular to the resort was fun! Food was amazing. Drinks were pretty, but weak. Service team was spectacular! (ONLY complaint I might have is our particular pillows that we chose were a little musty smelling.) The hike up to the lift was perfect. Would return again in a heartbeat!
Stayed 1 night in Aug 2023

10/10 Excellent

Mantinder Jit

Stayed 1 night in Aug 2023