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Reviews of Gundersen Hotel & Suites

2.5 out of 5
Gundersen Hotel & Suites
1520 Clinic Court, La Crosse, WI

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 1001 reviews" "
Rating 8 - Good. 173 out of 1001 reviews" "
Rating 6 - Okay. 35 out of 1001 reviews" "
Rating 4 - Poor. 13 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large, clean room; totally satisfactory for our one nights stay in La Crosse. Not walkable to the downtown-you must drive to the area where the restaurants and bars are.
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 4 May 2024
Patricia,We are happy to hear that you enjoyed the hotel. Sorry that it isn't in walking distance of downtown.

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 2 May 2024
Sherri,Thank you for the kind review. We are thrilled you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 30 Apr 2024
Lara, We are happy to hear you enjoyed your stay, hope to see you again!

8/10 Good

Kert

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 22 Apr 2024
Kert,Thank you for taking the time to leave a review. We're glad to hear you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The only downside was that it was next to a busy road.
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 21 Apr 2024
Hi Christina, thank you for your review. Depending on what room type you have, it is possible to be on the quiet side of the building. You can make this request for next time! We hope to see you again in the future!

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 22 Apr 2024
Barbara,Thank you for taking the time to leave a review. We're glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 21 Apr 2024
Hi David, We are so happy that you enjoyed your stay with us, and we look forward to seeing you in the future!

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice midrange cost place.
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 18 Apr 2024
Jeff,Thank you for the kind review. We are thrilled you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, updated and lots of amenities.
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 17 Apr 2024
Timothy,Thank you for the kind review. We are thrilled that you were pleased with your stay and we hope to see you again soon.

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Great property!
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 15 Apr 2024
Kristine,Thank you for the review. We are thrilled you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Room was large and clean
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 15 Apr 2024
Ann,Thank you for the review. We are thrilled you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was neat and clean
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 14 Apr 2024
Thank you for your review! We're glad you enjoyed your stay with us!

10/10 Excellent

Evita

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Clean, wide hallway. Clean, clean, clean.
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 13 Apr 2024
Evita,Thank you for your kind review! We are thrilled that you enjoyed your stay and we hope to see you again soon.

4/10 Poor

Ronald

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Had to switch rooms for stains and hairs in sheets. Second room had stains also. Have they heard of bleach? When we talked to front desk, no adjustment and half hearted sorry. We did get another room but it also had cleaning issues. The breakfast and facilities seemed nice other wise.
Stayed 1 night in Apr 2024
Response from Heather ~Front desk Manager on 12 Apr 2024
Ronald, thank you for reviewing Gundersen Hotel and Suites. I apologize that your stay with us was not all we strive for. This is very rare occurrence as cleanliness is our utmost priority. I will share your review with our housekeeping team. We look forward to welcoming you back!

10/10 Excellent

Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is well maintained and beautiful. The rooms are laid out so well and inviting. A great find during a day when I needed to stay close to the hospital and did not want to travel far due to a snowstorm. Would recommend to anyone. Really impressed.
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 8 Apr 2024
Marie,Thank you for the kind review! We are so happy that you enjoyed your stay. We hope to see you again soon.

10/10 Excellent

Marie

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
A truly exceptional hotel that is close to both La Crosse major medical facilities. The hotel is beautiful with such nice rooms. It is so quiet even as close as it is to a busy street. Ample breakfast with beverage options through the day. The Bath & Body Works products in the bathrooms are a nice touch.
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 8 Apr 2024
Marie,Thank you for taking the time to review. We love to hear that a guest has had a wonderful stay. I hope we will see you again if you are ever again in La Crosse.

10/10 Excellent

Greg

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 6 Apr 2024
GregWe are happy to hear you enjoyed your room, hope to see you again!

10/10 Excellent

Kori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 8 Apr 2024
Kori,Thank you for the kind review! We hope to see you again soon.

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness
Quiet room and clean but shows wear and tear. Breakfast was provided but average options. Staff was not overly friendly
Stayed 2 nights in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 6 Apr 2024
Melissa,Thank you for the feedback. We apologize that your stay was not all that we strive for. We hope you will give us another chance the next time you are in town.

10/10 Excellent

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to hospital
Stayed 1 night in Apr 2024
Response from ~Gundersen Hotel & Suites Front Desk on 6 Apr 2024
Robert,Thank you for your review! We are thrilled to hear you enjoyed your stay and we hope to see you again soon.

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay over all
Stayed 2 nights in Mar 2024
Response from ~Gundersen Hotel & Suites Front Desk on 30 Mar 2024
Jason,Thank you for reviewing our property. We are happy you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Rebecca

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The handicap room had plenty of room to maneuver with the wheelchair.
Stayed 1 night in Mar 2024
Response from ~Gundersen Hotel & Suites Front Desk on 24 Mar 2024
Rebecca,Thank you for the kind review. We are thrilled you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Ryan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was large, bathroom was large, breakfast was good. Beds were made, very comfortable. It did what it was supposed to do. It’s a hotel room.
Stayed 1 night in Feb 2024
Response from ~Gundersen Hotel & Suites Front Desk on 20 Mar 2024
Ryan,Thank you for your review. We are happy you enjoyed your stay!

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous when I arrived, checking in was a breeze. Rooms were clean and spacious, even had 10-12 foot ceilings. Pool area was nice, but the water was chilly getting in. Only downside no hot tub. Breakfast was even delicious with biscuits and sausage gravy. Definitely would stay again
Stayed 1 night in Mar 2024
Response from ~ Gundersen Hotel & Suites Front Desk on 17 Mar 2024
Hi Ryan, thank you for your kind review. We are so glad you enjoyed your stay! We look forward to seeing you in the future!

10/10 Excellent

SUSAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveled to La Crosse for the night. The room clean and the bed was very comfortable. Great shower and breakfast. Planning another stay in October.
Stayed 1 night in Mar 2024
Response from ~Gundersen Hotel & Suites Front Desk on 16 Mar 2024
Hi Susan,We are happy to hear you enjoyed your stay with us. We are looking forward to having you here in October!

10/10 Excellent

Earl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 2 nights in Mar 2024
Response from ~Gundersen Hotel & Suites Front Desk on 19 Mar 2024
Earl,Thank you for the kind review. We are thrilled you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at the Gundersen a couple times while visiting our son at UWL. We love the location as it's close to downtown and not far from the entrance/exit over the river. It's clean with large rooms for an affordable price. The fountain drinks available are a nice touch, along with a full breakfast in the morning. During our recent stay I went for a morning walk around the neighborhood and ended up by the river. Although we didn't bring our dog, we saw other guests with their pets. Will definitely stay again!
Stayed 2 nights in Feb 2024
Response from Gundersen Hotel & Suites Front Desk on 15 Mar 2024
Hi Amy, thank you for your kind review. We are so glad you enjoyed your stay! We look forward to seeing you in the future!

10/10 Excellent

Judee

Staff was friendly, informative and helpful!
Stayed 1 night in Mar 2024
Response from ~Gundersen Hotel & Suites Front Desk on 5 Mar 2024
Judee,Thank you for your kind review. We are happy to hear that you enjoyed our staff and your stay. We hope to see you again soon!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from ~Gundersen Hotel & Suites Front Desk on 7 Mar 2024
Susan,Thank you for the kind review. We are thrilled you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at
Stayed 1 night in Feb 2024
Response from ~Gundersen Hotel & Suites Front Desk on 29 Feb 2024
Sarah,Thank you for the kind review. We are thrilled you enjoyed your stay and we hope to see you again soon!

6/10 Okay

Lora

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice, convenient place to stay
Rather noisy, loud coughing by the person in next room that you could clearly hear, footsteps above us, a pounding noise (in the pipes) in the bathroom. We stayed 2 nights and the room was not serviced after the first night. There was no notification that that was standard and we had to request additional towels, etc. Breakfast was good, nice variety and tasted good.
Stayed 2 nights in Feb 2024
Response from Heather ~ Front desk Manager on 23 Feb 2024
Hi Lora, Thank you for taking the time to review Gundersen Hotel and Suites! I apologize that you were not informed at check-in that we do not perform stay-over service. As that is standard practice when a guest is staying more than one night. We are happy that you enjoyed our complimentary breakfast. We look forward to welcoming you back!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from ~Gundersen Hotel & Suites Front Desk on 23 Feb 2024
Hello,Thank you for the kind review. We are thrilled you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Kay, Glenwood City

Stayed 1 night in Feb 2024
Response from ~Gundersen Hotel & Suites Front Desk on 20 Mar 2024
Kay,Thank you for the kind review. We are thrilled you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from ~Gundersen Hotel & Suites Front Desk on 15 Feb 2024
Hi Kevin! We are so glad that you enjoyed your stay with us, and we hope you stay with us in the future!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service, very spacious rooms and comfortable beds. This is our go to place to stay when in La Crosse.
Stayed 1 night in Feb 2024
Response from ~Gundersen Hotel & Suites Front Desk on 14 Feb 2024
Hello,Thank you for the kind review. We are thrilled to hear that you enjoyed your stay and we hope to see you again soon!

4/10 Poor

Penny

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Heather ~ Front desk Manager on 23 Feb 2024
Hi Penny, Thank you for the review. I wish you would have informed us how we can improve in the future. We look forward to welcoming you back and show you that, Gundersen Hotel and Suites is wonderful place to stay.

10/10 Excellent

Trudy

Stayed 2 nights in Feb 2024
Response from ~Gundersen Hotel & Suites Front Desk on 14 Feb 2024
Trudy,Thank you for the kind review. We are thrilled you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Kaleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from ~Gundersen Hotel & Suites Front Desk on 12 Feb 2024
Kaleigh,Thank you for the kind review. We are thrilled you enjoyed your stay and we hope to see you again soon!

6/10 Okay

Byron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast was lacking food and what was available was dried out.
Stayed 1 night in Feb 2024
Response from ~Gundersen Hotel & Suites Front Desk on 12 Feb 2024
Byron,Thank you for your feedback. We are sorry to hear that breakfast was not up to par. We are in the process of updating our food warmers which will help stop food from drying out. Please give us another chance next time you are in town.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, makes the experience of visiting the hospital much better.
Stayed 1 night in Feb 2024
Response from ~Gundersen Hotel & Suites Front Desk on 7 Feb 2024
Jeanette,Thank you for your kind review. We are happy you enjoyed your stay here, please keep us in mind in the future if you are ever in town again.

8/10 Good

Leslee

Stayed 1 night in Jan 2024
Response from ~Gundersen Hotel & Suites Front Desk on 7 Feb 2024
Jeanette,Thank you for your kind review. We are thrilled you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomy. Quiet. Carpet in room could use a good cleaning 😎
Stayed 1 night in Feb 2024
Response from ~Gundersen Hotel & Suites Front Desk on 7 Feb 2024
Dawn,Thank you for the review. We are happy you enjoyed your stay, but we are sorry that our carpet cleanliness was not up to our usual standard. We will be sure to address this with staff and improve in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast, very nice rooms.
Extremely clean room and beautiful at such a great price. Breakfast offers more than other hotels. Very good!
Stayed 2 nights in Feb 2024
Response from ~Gundersen Hotel & Suites Front Desk on 3 Feb 2024
David,Thank you for the kind review. We are thrilled you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Misty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and free pets
This place was well worth getting off the highway for. It was clean comfortable and dogs were free. I pass through here several times a year and this will be my new place to stop.
Stayed 1 night in Feb 2024
Response from ~Gundersen Hotel & Suites Front Desk on 3 Feb 2024
Hi Misty. Thank you so much for your review and we are glad you enjoyed your stay! Hope to see you soon.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ~Gundersen Hotel & Suites Front Desk on 1 Feb 2024
Diana,Thank you for the kind review! We are thrilled you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, exceptionally clean, will absolutely stay there again!
Stayed 1 night in Jan 2024
Response from Hotel Management on 29 Jan 2024
Hi Tracy, we are so glad you enjoyed your stay with us! See you next time!

10/10 Excellent

Misty

Travelled with partner
Liked: Property conditions & facilities
Great place to stay! Wonderful hotel!
Stayed 1 night in Jan 2024
Response from ~Gundersen Hotel & Suites Front Desk on 28 Jan 2024
Hi Misty, Thank-you for the great review. I'm glad you enjoyed the hotel and your stay. We look forward to seeing you again the next time you are in La Crosse.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ~Gundersen Hotel & Suites Front Desk on 25 Jan 2024
Diane,Thank you for the kind review! We are thrilled you enjoyed your stay and we hope to see you again soon.

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from ~Gundersen Hotel & Suites Front Desk on 24 Jan 2024
Cynthia,Thank you for reviewing our property. We are happy to hear that you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from ~Gundersen Hotel & Suites Front Desk on 24 Jan 2024
Nick,Thank you for your kind review! We are thrilled you enjoyed your stay and we hope to see you again soon.