Traditional Room (Private Room with Inner Garden) | View from room
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Reviews of Kyoto Machiya Sanjojuku

2 out of 5
Kyoto Machiya Sanjojuku
453 Taruya-cho Aneyakoji-dori Horikawa, Nishi-iru, Nakagyo-ku, Kyoto, Kyoto

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 55 reviews" "
Rating 8 - Good. 18 out of 55 reviews" "
Rating 6 - Okay. 13 out of 55 reviews" "
Rating 4 - Poor. 5 out of 55 reviews" "
Rating 2 - Terrible. 1 out of 55 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hirday G., London, UK

Liked: Cleanliness
Beautiful
A beautiful traditional house located in a lovely neighbourhood. It is very close to Sanjo-dori, Nijo-jo castle & Shibori museum. I found it very easy to get to Nishiki market as well as Nishijin textile centre from here. Even getting to Arashiyama was easy (35min approx). The house itself is charming. I got to stay in a ground floor room at the back of the house, which looked exactly as in the photos. It also had a small window on a floor level (which was interesting) looking into the inside garden. I found it very comfortable to sleep in futon style bed, which you have to make everyday yourself - the staff can show you on the first day if you like. The communal area is spotless as there is always a member of staff during the day to look after the house.
Stayed 5 nights in Nov 2019

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New experience
Enjoyed the experience. Sleeping on the floor was quite comfortable.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this experience of staying in a traditional house. I especially loved the pillow, it moulded to my body and was very comfortable. It was lovely and the staff were wonderful. I will stay again should I come to kyoto in the future
Stayed 2 nights in Sep 2019
Response from Sanjojuku on 14 Sept 2019
Thank you for your review! It was a pleasure, and we are glad you liked your stay at Sanjojuku. We look forward to welcome you again as our guest in our house. Best Regards Sanjojuku

8/10 Good

Rajayanon, Bangkok, THAILAND

Liked: Cleanliness, staff & service, room comfort
Very good house staffs ;) A 130-year-old traditional Japanese house with good refurbishment not far from the subway and Family Mart. It would be nice if there is an isolated toilet for each room.
Stayed 2 nights in Nov 2018

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, Good Access to Subway
It was a nice stay, with a traditional bed set up on the floor. We were happy it was so close to the subway, and was also very close to Nijo castle. I wouldn't recommend the hotel if you have young children that would have a hard time being quiet because it is easy to hear guests in other room through the paper doors. The beds were a bit hard, and that was my only real complaint.
Response from Nishimura on 21 Apr 2017
Thank you for staying at Sanjojuku Inn. Thank you very much for your valuable opinion. Also if you have Arriving opportunity to Kyoto, please come to your stay by all means. I wait for the day you visit again!!

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great ryokan, easy to get to from subway
Response from General Manager on 23 Nov 2016
We are very happy to comments from you. Thank you very much. Please come by all means also to sanjojuku!

4/10 Poor

Pippo, Oregon

Disliked: Staff & service, property conditions & facilities, room comfort
Basic necessities
There is only one cold shower, and 1 toilette without seating. For boys there is an additional toilette. There are two facets on one stainless steel sink in the main aisle, much like a camping facility The restriction on the check in time (4 p.m. to 9 p.m.) was somehow inconvenient to us. The floor on the main aisle is all broken; all this for $200+ per night? not worth it
Response from sanjojuku on 21 Jul 2016
Thank you for your valuable feedback and we are willing to improve our services. We look forward to serving you as our valuable guests in the future.

10/10 Excellent

Brad, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Japanese retreatment
We had nice Japanese retreatment at Sanjojuku by sleeping on futon that was comfortable and having green tea. It was our first time to stay in the traditional Japanese house with a great experience. Thanks,
Response from Nishimura on 26 May 2016
Thank you for staying to sanjojuku. We are willing to comments from you. We hope you come back again to Kyoto and sanjojuku!

10/10 Excellent

Charlotte, christchurch NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful experiencing a traditional guesthouse
Very welcoming for my first Japanese experience. Comfortable room and very cosy guesthouse.
Response from Nishimura on 26 May 2016
We are very happy to comments from you. Thank you very much. Please come by all means also to sanjojuku!

10/10 Excellent

Jackie, Seaford, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Time Trip to Old Japan
Staying at a traditional Kyoto Townhouse was what I had wanted and expected to discover. Gaining knowledge of the history of Kyoto buildings as well as its culture. Indeed exploring around Kyoto including temples and shrines added my fabulous and authentic Japanese experience. I appreciate Sanjojuku to help my researching about Japanese history as my interests.
Response from Amir on 25 Aug 2016
Thank you for stay with us we hope to see you in near future to served you more..

10/10 Excellent

Rossy, Geelong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional and unique experiences
Warm atmosphere, traditional Japanese rooms and quiet accommodation are how I describe Sanjojuku in Kyoto. Sleeping on the futon is what I had never experienced and a helpful staff member made a Japanese bed for me. Next time I will show my mates the place. Thanks
Response from Amir on 25 Aug 2016
Thank you for stay with us we hope to see you in near future to served you more..

6/10 Okay

Alastair, Hayama

Good for a once-in-a-lifetime experience
This was not my best choice! It is not suitable for a family, especially with young children. The place is too old, the walls are, literally, paper-thin, there is no TV and the toilet and shower room are both in the corridor on a shared basis. Hotels.com says "Children (6 years old and younger) not allowed" I did not see this when reserving. The owner knew our son was 6, but did not write to tell us of this rule. The room was not cheap for what is, or isn't, on offer, yet we were still asked to pay 100yen per person for use of a small towel. The torch for visiting the toilet during the night shone for 5 minutes before the battery gave out. The wi-fi did not connect either due to the weakness of the signal. The description on Hotels.com says that a "Cash deposit required" at check in. This is very misleading. This guesthouse does not accept credit cards and you must pay the whole amount in cash before checking in. There is no bath and there is no breakfast! Why did we stay there? My mistake. I looked at the photos and fell for them. It is a beautiful building, very representative of its era and is good for a once-in-a-lifetime experience!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Xiao-Ping, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, tranquil room in a convenient location
We stayed in a room with its own miniature Japanese garden and loved the vibe. Really unique experience staying in a Japanese style room. Of course, that means more narrow spaces, sleeping on shikibuton (but there are foam pads provided for layering under and this wasn't a problem even for someone as sensitive to hard beds as me), limited sound isolation, and shared bathroom outside of the sleeping room. However, if you're okay with something a bit different, this can be a memorable and pleasant stay. Nijo castle (and subway station) is two blocks away and several art exhibition places are nearby. There's a decent and affordable noodle / curry eatery on the corner and several convenience stores.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
本物の町屋体感できました
Stayed 1 night in Nov 2020

10/10 Excellent

YOKO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
おすすめ宿です。
個人でやられているようなので、チェックイン前に必ず宿の方に直接、チェックインの日時を伝えておいた方がスムーズだと思います。テレビがないのでお部屋での楽しめる物を何か用意されるといいと思います。 築100年以上の町屋に泊まれる機会などなかなかないですし、宿の方がとにかく親切な良い方です。掃除も行き届いていて清潔感があり、かなりおすすめです。
Stayed 1 night in Feb 2020
Response from 宿主 on 15 Feb 2020
YOKO様 先日はご宿泊いただきましてありがとうございました。 またとっても素敵なコメントと高い評価をつけていただき、写真までアップデートいただきまして、本当にありがとうございます。 まだまだ京都は奥深いのでまた是非、ご家族でお越しくださいませ。 ご家族の皆様にもよろしくお伝えください。 またお会いできます日を楽しみにしております。 京都の町家宿 三条宿

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2019
Response from Yadonushi on 15 Feb 2020
Dear Anonymous, Thank you for staying, at Sanjojuku the other day. Thank you for the evaluation. If you come to Kyoto, please come to Sanjojuku. We look forward to seeing you again. Warm Regards, Sanjojuku

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
古い建物の感じは残しつつも水回りはどこも綺麗で快適に過ごすことができた。
Stayed 2 nights in May 2019
Response from 加藤 ゆうこ on 7 May 2019
この度はご宿泊頂きありがとうございました。 また早速、温かいメッセージを頂きとても嬉しく思います。 また京都に来られる機会がございましたら、是非、三条宿にお越しください。 スタッフ一同でお待ちしております。 三条宿

6/10 Okay

YURI

Disliked: Cleanliness, property conditions & facilities, room comfort
Scary,, traditional japan guest house
무서웠어요.. 씻으러갈때너무무서워서 친구랑 같이갔어요. 씻으러갈때 천장보지마세요
Stayed 2 nights in Apr 2019

10/10 Excellent

KOJI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

10/10 Excellent

Marie-Maude, Montréal, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une place avec de l'âme... Mon conjoint et moi avons adoré!
Stayed 3 nights in Nov 2018

8/10 Good

Kaori

Liked: Staff & service, room comfort
Stayed 1 night in Nov 2018
Response from 三条宿スタッフ on 21 Nov 2018
この度は三条宿にお泊まりいただきまして、また評価をいただき、ありがとうございます。 次は評価５をいただけます様に、スタッフ一同、努力してまいります。 また是非、三条宿にお泊まりいただけますよう、お待ち申し上げております。 三条宿　スタッフ一同

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is a whole unique and charming experience
Great attention! The place is really old traditional kyoto style. For those who looks forward to an special stay, this would be a wonderful experience. Very next to Šanjo market and the train station. Also posible to rent a bike provided by the hosts.
Stayed 3 nights in Sep 2018
Response from Alex on 10 Oct 2018
Thank you very much for your good review. We are so happy you could enjoy your stay. Come to see us again . A big thank you from all the sanjojuku team .

2/10 Terrible

vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
moldy and small
the room was way too small for four people. In bad condition. We left after one night, the owners were not open for any discussion or to give a refund. There are a lot of better places in Kyoto.
Stayed 3 nights in Jul 2018
Response from staff on 4 Oct 2018
Thank you very much for staying at Sanjojuku. I am very sorry that you are not satisfied. Thank you for your valuable opinion.

10/10 Excellent

Shizuka, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super machiya près du château de Nijô
Maison typique Kyoto machiya, ambiance historique, je vous recommande !
Stayed 2 nights in Aug 2018
Response from The Sanjojuku staff all together on 3 Sept 2018
Dear Shizuka Thank you for staying at Sanjojuku this time. Moreover, We received a highest rating, We are very happy. When you come to Kyoto, please come to Sanjojuku. All the staff are waiting.

8/10 Good

Bo, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一個很好的傳統日式住宿體驗
一直很想嘗試傳統日本住宿，這家住宿價錢相宜合理，店主是說英文的，溝通容易，親切友善，給到的資料也很詳細充足。這裡跟Family Mart很近，晚上買東西回來很方便。跟JR二條城站和京阪鐵路二條城前站都很近。這裡比起其他酒店更能體會傳統日式居住環境，雖然設施比較簡樸，但可以讓城市人暫時脫離繁忙的生活，還可以學到日式床墊的整理方法。早上去洗手間還可以看到貓咪，覺得好開心~ 值得推薦~
Stayed 4 nights in May 2018
Response from Sanjojuku on 20 Jun 2018
We are very glad you enjoyed your stay with us. We like the pictures that you posted. We hope to see you back in Kyoto soon. Thank you very much

6/10 Okay

pp

Liked: Cleanliness
Disliked: Staff & service
It was good. but toilet is uncomfortable. and from 11:00 to 16:00, they never open. so you can't leave your luggage at that time. Host was so kind and room condition is clean. That's nice.
Stayed 2 nights in Apr 2018
Response from Sanjojuku on 18 May 2018
Thank you very much for taking time to write a review. We truly appreciate your comment.

6/10 Okay

EUN SUK

Liked: Staff & service, property conditions & facilities, room comfort
여름에 게다는 괜찮지만 겨울에 게다는 시끄럽네요
겨울여행이라 난방기구에 대한 배려가 부족했습니다 일본특유의 다다미방이라 추웠고 난방기구를 켜도 방안공기는 따뜻했지만 이불 속 난방에 대한 센스가 좀 부족했습니다 유탄포와 같은 센스가 있었으면 다다미방에서의 추억은 남달랐을거 같네요
Stayed 1 night in Dec 2017
Response from Sanjojuku on 6 Feb 2018
Thank you for stayed with Sanjojuku

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
괜찮음
130년쯤된 집임 그러나 화장실,샤워시설은 신식임 /일본식 전통가옥체험
Stayed 1 night in Nov 2017

10/10 Excellent

coco, JAPAN

Liked: Staff & service
古き良き日本。
先日、母と3泊させていただきました。せっかくの京都観光なので今回は昔の日本を感じたくこちらの宿を選択させていただきました。 私はとても昔の日本屋敷を感じ楽しかったです。又、空港へのリムジンなどいろいろ調べてくれありがとうございました！ 次回は旦那と又利用したいと思います。ありがとうございました！(^^♪
Stayed 3 nights in Oct 2017

10/10 Excellent

KUO-WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
古色古香很有感覺
Stayed 2 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 10 Jan 2017
Thank you for staying at Sanjojuku Inn. Thank you very much for your valuable opinion. Also if you have Arriving opportunity to Kyoto, please come to your stay by all means. I wait for the day you visit again!!

6/10 Okay

Ian, Hong Kong

Liked: Staff & service
Disliked: Property conditions & facilities
Unique experience in Kyoto
The owner is able to communicate with English, friendly and helpful. I am staying at ground floor, the room is just enough for 3 people, clean and have a nice little garden outside. The beddings are traditional Japanese style futon, a chance to learn how to make your bed haha! The toilets and shower room are all separated. One Urinal, one Japanese style toilet and one western style toilet. The shower room have hot water but you have to turn the heater on yourself. Metro and bus stop nearby, and the Nijo Castle is just 5 mins walk. If you walk to here from Hankyu Omiya, you will probably find a street with supermarket, restaurants and small shops.
Response from Amir on 25 Aug 2016
Thank you for stay with us we hope to see you in near future to served you more..

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
ホテルとまた違った経験が出来た。静かな雰囲気で過ごした。テレビが無く不便だがそれも良い経験になった。
この度はご宿泊いただき、誠にありがとうございます。 当宿は、お客様に日常とは少し違った雰囲気を、また、京町家特有の雰囲気を味わっていただきたい、とテレビなどはあえて設置しておりません。 ですので、このようなコメントを頂戴しとても嬉しく感じております。 また機会がありましたら、ぜひお泊りにいらしてください。またのお越しを心よりお待ちいたしております。

8/10 Good

li lun, Taiwan

Liked: Cleanliness, staff & service, room comfort
good!
可以體驗傳統木屋的旅館 隔音不好,介意廁所浴室在外面的不建議入住 老闆娘很可愛!解說很詳細!
Response from Nishimura on 26 May 2016
We are very grateful to the comments from you. Thank you very much. Also, please stay in sanjojuku. We are waiting for that you will you come again!

8/10 Good

유, kyoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
완벽한 전통 가옥!
일본, 그리고 교토에 왔다면 꼭 한번 여기서 묵어보길 추천해요~ 그렇지만 밤에는 조금 무서운 느낌이 있어요.. 조명도 어둡고 나무 바닥 이라서 끼익끼익 거리기도 했지요! 전통가옥이지만 화장실이나 욕실은 현대식이라 불편하지않아요! 너무 좋았어요~:)
Response from Nishimura on 26 May 2016
We are very happy to your comment. Thank you very much. Also, when you next came to Kyoto, please come to Sanjojuku! Sanjojuku staff will not want it!

8/10 Good

Mei Lin Marilyn, HK

Liked: Cleanliness
沒有電視, 可以早點訓. 日式床好好訓, 枕頭使人好舒服, 好想要一個. 要細聲講話, 無隔音.
沒有電視, 可以早點訓. 日式床好好訓, 枕頭使人好舒服, 好想要一個. 要細聲講話, 無隔音. 在二條城前站出好近, 又可以去二條城.
Response from Nishimura on 26 May 2016
Thank you for your comment. Please come to travel to Kyoto also.

8/10 Good

Lee, Seoul

Liked: Cleanliness, staff & service
교통이 편리한 숙소. 꽤 좋은 숙소.
방도 깔끔하고 가격대비 매우 좋음. 주인이 과잉친절함. 건물이 노후되 방음이 아쉽고, 2층 올라가는 계단이 매우 불편함.

10/10 Excellent

Sainter, 北海道

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
伝統的で素晴らしいタイムスリップの滞在
京都町家のくぐり戸と呼ばれる入口を入るときからスタッフの温かい歓迎に始まり、まるで自分の家のような気分にさせてくれました。かつて人が住んでいたこの宿でその時に帰って生活している感じがしました。何か自分が忘れてしまった感覚を取り戻した気がします。ただ泊まるだけでなく、この宿にしばらく住んでいる気がしました。スタッフの親切で丁寧なご案内のおかげで、快適に過ごすことができました。今度は、私の外国人の友人と一緒に文化紹介がてら宿泊してみたいです。本当にありがとうございました。

8/10 Good

TE-SHENG, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
一間有高度文化的旅舍，體驗日本舊文化非常值得，老闆的解說非常清楚，房間睡起來非常舒服！值得推薦！

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
外人向き
久しぶりに日本に帰ってきて、日本情緒を楽しみたいと思ってこういう形式のお宿を選んでみました。外国人むけのホテルのせいか、普段使っている様式とは全く異なるので少々戸惑いました。日本がだいすきで、不便をいとわぬ外国人には良いかもしれません。

6/10 Okay

Verified traveller

Liked: Staff & service
町家の雰囲気が味わえます。 バスタオルの臭いが気になり残念でした。 冬はシャワー室の使用はかなり寒そうですが、近くに銭湯があるのがいいです。

6/10 Okay

Norbert, Paris

Disliked: Staff & service
Traditionnel, mais pas de charme ...
Quartier isolé, loin du centre (Gion) même si très proche de Nijo Castle. Pas de bain commun, mais une salle de douche à partager entre tous les hôtes (lavabo dans l'entrée). Pas de petit déjeuner proposé, et rien pour le prendre dans les alentours proches. Globalement cher pour la prestation.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Encantador
Un sitio con mucho encanto.

4/10 Poor

HAU YAN

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Maison traditionnelle à Tokyo accueil parfait
Evidemment ceux qui recherchent un hotel moderne seront déçus. La maison est typiquement japonaise, bas de plafond, sans isolation sonore, des futons très bien, des chambres pouvant accueillir maximum 4 personnes très propre, avec tous les équipements nécessaires partagés entre les 4 chambres, des détails raffinés une équipe extrêmement serviable et accueillante, une situation parfaite.. A recommander

8/10 Good

A KI, 臺灣

Liked: Staff & service, room comfort
古色古香的旅館
一看到大門還沒什麼感覺，但是進門後有種時間倒流的感覺！暖橘色的燈光加上舊日式建築整讓人想穿和服在裡面走來走去！！！我住二樓的和室，上二樓的樓梯有一點陡，所以上下樓要小心。

8/10 Good

CHICHING, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很有味道的一間旅館!
除了房子真的太過老舊了點 但町家本來就都是老房子 房間容易漏風近來 冬天蠻冷的 但房間都有暖氣還可以接受 如果受不了上廁所需要吹到冷風的話 還是請找別間巴!

6/10 Okay

Verified traveller

Liked: Room comfort
average
good experience of Japanese style guesthouse but not for luxuries stay, location is a bit far away from train but close to subway. also have a few convenience stores around it. not recommend for travelers carry lots of baggages.