Apartment, 1 Bedroom (Proreznaya str., 10) | Front of property
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Reviews of Olga Apartments on Khreschatyk

3 out of 5
Olga Apartments on Khreschatyk
Khreschatyk street area, Kyiv

Reviews

6.8
Rating 10 - Excellent. 12 out of 36 reviews" "
Rating 8 - Good. 7 out of 36 reviews" "
Rating 6 - Okay. 8 out of 36 reviews" "
Rating 4 - Poor. 2 out of 36 reviews" "
Rating 2 - Terrible. 7 out of 36 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Luke, UK

Travelled with group
Disliked: Cleanliness, amenities
DO NOT BOOK HERE!! I booked 4 days here with me and a few friends and was unable to attend due to the Covid 19, after repeatedly contacting them they are refusing a refund, ignoring all my emails and causing issues from Expedia trying to source the refund. Rude and terrible customer service!
Stayed 4 nights in Mar 2020

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mildew
Old funky smell. The location is not what it promises that is only their main office. The apartments are far away. The place was very large but it is furniture that needs to be replaced. There is a smell of mildew and I left the windows open day and night to try to air it out but it did not work. I left after two nights of my 4 night stay.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Nov 2019

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BRILLIANT 5 STAR!!!!
Excellent location basic accommodation but what do you want for a 3 night stay... Would stay again even sorted taxi to and from airport......BRILLIANT
Stayed 3 nights in Nov 2019

8/10 Good

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hosts, great location - almost perfect
Excellent hosts- apartment was in a great location, walking distance to the main Shopping area and various bars and restaurants. Main bed was fine but pull out sofa was very uncomfortable. Hot water was limited due to small water boiler so with 4 people all wanting showers, we had to spread it out throughout the day! Everything you need is in the apartment and we would recommend it for sure. A great base to explore Kiev city and a great price.
Stayed 4 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
Disappointing, disorganized
Not great. The man "organizing" our arrival was not available when I arrived following the instructions he had sent me a few weeks earlier. He must not have read the email I sent him. He appeared to be running around managing other clients, the '24-hour reception' lady had to make more than one call to reach him, I had to wait about 20 minutes for him to arrive with the key. He asked me to use Whatsapp to contact him (I don't always have access to data, so this is inconvenient)... and then subsequently was inconsistent in responding to these messages. PLUS, the shower would always run out of hot water after about 30 seconds of use, the sofa bed wasn't very comfortable, and the bedsheets had a certain smell to them. The apartment was well located and in reasonable condition, but given all this, I would not stay here again.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Spectacular view, three balconies. Will come back!
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property wasn't in location as advertise, none of the pictures match actual property.
Stayed 3 nights in Aug 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kyiv stay
Very good value and spacious apartment
Stayed 5 nights in Jun 2019
Response from Denis on 13 Jul 2019
Thank You, for good feedback. It will be nice to host You again!

8/10 Good

Ian

Liked: Staff & service
Not correct location
Was a bit disappointing as I thought I had booked near independence square however this is where the office was and very difficult to find.being a seasoned traveler it was ok for us but could be a bit daunting to someone less well traveled or somebody of a nervous nature whilst abroad we were ten sent in a taxi which wasn’t a problem and only twompounf to olga I must say though for eating and drinking the location was great value for money you couldn’t have done better
Stayed 3 nights in Jun 2019
Response from manager Maks on 11 Jun 2019
Thanks for Your comment. Hope to see Yo again in Our apartments

8/10 Good

Roman

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
An average flat in a very good central location. Convenient place to stay if you're a tourist in the city. Apartments are very basic with minimum amenities. We did not even find a shampoo and soap there. Having one roll of toilet paper for 4 people for 4 days is also ridiculous. These small things cost nothing but make a big difference. Since this agency runs multiple appartments around the city, I expected to see these amenities included. Communication with the agency was convenient as they always responded in a timely manner to address our questions.
Stayed 4 nights in Apr 2019
Response from manager Maks on 17 May 2019
Thanks for helpful review. All the above reccomendations will be worked out and will be realized. Hope to see You again in our apartments

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice
Stayed 2 nights in Apr 2019
Response from Manager Maks on 13 Jun 2019
Thanks a lot!

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2019
Response from manager Maks on 29 Apr 2019
Thanks a lot for Your review. Hope to see You again in Olga apartments in Kyiv

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fraud!!!
Unsafe, unsanitary, criminal operator. Nothing as represented. Switched location at last minute, to meet random person in back alley. Orbitz was informed, and didn't care. I've traveled to over 30 countries. Worst experience. Can't say enough bad about it.
Stayed 1 night in Feb 2018
Response from maks manager on 18 Feb 2018
This is not true!!! Our managers works till 20:00 thats why security gave You the keys from booked by You apartment. Why operator is criminal? and why unsanitary? Could You send explanation?

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great View!
Amazing location and amazing views from every balcony. Max arranged pick up and drop off at airport. Very convenient and comfortable apartment with view onto Khreshchatyk St.
Stayed 4 nights in Jan 2018
Response from manager Maks on 27 Jan 2018
It was a big pleasure for us to meet such guest like You. Thanks a lot for good review! Hope to see You again. You are always welcome

2/10 Terrible

Donal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place
Terrible place. Pools of water on the living room floor, two clothes horses full of wet laundry in the corner of the living room which doubles as a bedroom. The woman who let us in to the apartment who had no english couldn't even give us change back when we paid for the room so we ended up paying over the asking price for our stay.
Stayed 1 night in Sep 2017

8/10 Good

Yana, Barcelona

Liked: Staff & service, property conditions & facilities
I enjoyed staying in that place, staff is nice and the location is perfect...
Stayed 3 nights in Jul 2017

6/10 Okay

robert

Liked: Cleanliness, room comfort
was ok but if you don't know kiev hard to find but guy called me and I got all worked out

4/10 Poor

Mohamad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty apartment and irresponsible owner
The flat was dirty The elevator dosnt work and the owner acted like surprised but it was clear that she knows There were no matches to spark the cooker and the lighter electricioted is , when we contacted the owner she said " I know it's electrocuting " and I can't come to give you matches The furniture old and very dirty The heating doesn't work good and it's cold The flat on high hill and it's very difficult to go specially if you have stroller

6/10 Okay

good, salah

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad
In the center but communication very difficult especially no one speak English

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, Thanks Mr Denis
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but got different place than we expected
A warning first. When we booked in Aug it was difficult to see where we actually would stay. On the photos and map it looked like e would stay at Golden gate area, but it was 3 km away from where we stayed. When I looked now on the website they seem to imroved it. Check very carefully which street you book. Except for that, it was decent place. It is like Airbnb. You get an apartment with old (but clean) furniture. Apartment was clean. Furniture old but clean and not broken. Location was good (if they would have told us beforehand). I would give 5 stars if it was more clear where it was located. Now we expected one place but got another one. If they would have said upfront where the location was, it would be no problem.
Stayed 4 nights in Oct 2019

10/10 Excellent

SERGE

Travelled with group
Liked: Staff & service, property conditions & facilities
Bien situé a revoir quelques détails
En plein dans la capitale, l appartement est proche d'une station de métro,mais la récupération des clés loin de l appartement avec des valises pas top. Pour l appartement la chambre n'etait pas une vraie chambre mais une alcôve avec un rideau en guise de séparation pas top a 4 pour l intimité le canapé pas confortable pour dormir. 1 chaise cassée pas de lampe d ambiance, le coin cuisine sympathique. Par contre top pour la machine a laver. Et la restitution des clés. Situer dans le quartier d ambassade.
Stayed 3 nights in Oct 2019

6/10 Okay

staffan

Liked: Staff & service
Disliked: Property conditions & facilities
Good location but bad conditon.
Stayed 4 nights in Sep 2019
Response from manager Maks on 16 Sept 2019
thanks for your review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Room was good for 5 nights. Check in really easy, contact with whatsapp. Location excellent.
Stayed 5 nights in May 2019
Response from manager Maks on 10 Aug 2019
Thanks a lot for staying with us

10/10 Excellent

cesario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OTTIMO tutto.
Servizio clienti eccelente sia per il check in poi via whatsapp, ad esempio è andata via la corrente all'ascensore dato che eravamo al piano 7/8 e subito hanno chiamato per riparare, lo stesso per il sistema tv che non funzionava via whatsapp chimato ed arrivato subito a risolvere. Tutto bene, poi si è davanti alla fontana in via khreshchatyk. :-)
Stayed 6 nights in Jun 2019
Response from Denis on 13 Jul 2019
Thank You, for good feedback. It will be nice to host You again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gentilezza e posizione ottima. Inoltre la casa è bella e spaziosa
Stayed 1 night in Apr 2019
Response from manager Maks on 1 May 2019
Thanks a lot for good review. Hope to see You again

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2019
Response from manager Maks on 21 Feb 2019
Thanks for Your comments. Hope to see You again in Our apartments

6/10 Okay

Tetiana, It's centre and so much noise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Perfekt lokasjon, flott leilighet, men ganske utslitt
Stayed 2 nights in Dec 2018
Response from Maks manager on 28 Dec 2018
Thanks for Your comments. Will try to upgrade it as soon as possible. Hope to see You again

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kanonläge
Jättenöjd med vår lägenhet, rymlig och med bra läge! Enkelt med transfer till och från flygplatsen.
Response from Менеджер Максим on 13 May 2018
Спасибо Вам огромное

8/10 Good

Aleksander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location reasonably priced
Very nice location of the apartment near "Teatralna" metro station. Great choice for city break in Kiev.
Stayed 3 nights in Feb 2018
Response from manager Maks on 6 Mar 2018
Thanks a lot for Your staying with us and for good review!!! Hope to see You soon You are welcome!

6/10 Okay

Anwar

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2017
thanks a lot for Your truthful

10/10 Excellent

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bell'appartamento
L'appartamento è molto confortevole, ovviamente da considerare nello standard di Kiev. Camere da letto di giusta dimensione, e grande living room. Maks (il gestore dell'immobile) è persona gradevole e disponibile. Essendo zona centrale c'è da fare attenzione nelle ore notturne ad eventuali truffatori nella zona di Majdan
Stayed 8 nights in Aug 2017

4/10 Poor

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Läget bra men resten dåligt
Vi var sex personer som bodde i lägenheten i 4 nätter. Det fanns bra med plats och läget var bra. Det negativa var att det luktade illa i både trapphus och lägenhet, kändes smutsigt, 80 % av belysningen fungerade inte, Tv och stereo fick vi inte heller igång och två av oss kom hem med bett från okända djur. Det positiva var att vi inte ville vara i lägenheten mer än nödvändigt så vi var ute på och kollade staden istället.

2/10 Terrible

Julian

Disliked: Cleanliness, staff & service, property conditions & facilities
Bin enttäuscht.
Ich wurde ein dreiviertel Stunde vor dem Gebäude warten gelassen. Ich habe 10mal angerufen. Immer der gleiche Text, warten sie 5 Minuten. Ich finde die Bilder beschönigen ziemlich. Ich habe das Zimmer zwar wiedererkannt aber es sieht in echt doch etwas schäbig aus. Die Küchenasustattung ist von Großmutter. Ich fragte nach einem Messer, Antwort es ist ein Messer da. Gesucht und im "Ofen" gefunden. Arm lang und vollkommen verrostet. Kaum Geschirr. Sehr kleiner Mülleimer. Alles speckig. Keine richtigen Zudecken. Ich bin entäuscht. Anlage (Gang und Zugang) sind sonst sehr sauber.

8/10 Good

DMYTRO

Liked: Cleanliness, staff & service, property conditions & facilities