Overall a dissapointing stay. I stayed here a few years ago and feel as though the 'hotel' has gone downhill. We were given a room that had a strong mould smell so requested to be changed (I've been to bali several times before, it wasn't the usual bali smell), we were made to wait in the smelly room for 40 minutes for housekeeping to come and take us to our new room but they didnt come so we went to reception. We were then told the new room was ready and had the key placed on the counter like we were an inconveniance. This room also had an empty water cooler and several locked cupboards, making it obvious that someone usually lived there.
The new room was better, but again several locked cupboards so we were staying in someones home, which the hotel denied.
Breakfast was ok, but no healthy options.
We asked for a wake up call, which we didn't get.
On checkout the reception staff were not friendly at all. My partner and I felt quite unwelcome. Would not stay again. There are far better hotels for the price, we chose this hotel for the location, but it wasn't worth it.