The concept of hotel is very cool, feels nice and trendy. The staff was helpful to arrange alternative pick up for us to take us to the Cultural Village when the local driver of the hotel was busy.
Few things that were not to my liking:
Breakfast was poor - even basic yogurt and granola was missing. Food overall was bad quality, they are doing a western type food, but they dont know how to cook it. I asked for a medium steak, I got a burned one. I d suggest to switch the focus to nalaysian food, or do a fusion, the western food just doesn’t work.
Seating in the restaurants is terrible, they have wooden benches, not comfortable at all- you eat and you leave, not a place to relax.
The pool by the beach was kind of closed, we couldn’t figured that one out.
Also the airport transfers are slightly expensive, we got a local driver for half the price that the hotel was asking