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Reviews of Motel 6 McAlester, OK

2 out of 5
Motel 6 McAlester, OK
690 Bernhardt Drive, Krebs, OK

Reviews

8.2

Very good

Rating 10 - Excellent. 218 out of 493 reviews" "
Rating 8 - Good. 173 out of 493 reviews" "
Rating 6 - Okay. 44 out of 493 reviews" "
Rating 4 - Poor. 35 out of 493 reviews" "
Rating 2 - Terrible. 23 out of 493 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Raymond

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no wifi and therefore TV the 1st night. A dog barked throughout the night and day also. The second night I woke up to a flooded room, dirt coming out of the shower and no hot water. The staff assured me I would still be charged.
Stayed 2 nights in May 2024
Response from Brand Experience Team on 13 May 2024
Hi Raymond, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Older but clean room. Not many amenities but nice for the price.
Stayed 3 nights in Apr 2024

10/10 Excellent

Donny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 6 May 2024
Hi Donny,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 3 nights in Apr 2024
Response from Nancy Y. on 1 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Wilda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is wrong with this motel is the shower head is for short people. Property is always clean and well taken care of.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi WildaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
good rv parking, clean and nice room. good value
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi MeganThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Jim,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised by the refurbed condition of the property and the cleanliness and curb appeal. This is a lake / fishing area and many hotels are a bit worn. Really recommend for anyone visiting the area. Ample space. Good internet. Friendly staff. Easily accessible off the main highway without undue road noise. Thanks
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 22 Apr 2024
Hi Philip,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

8/10 Good

Sue Ellen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but clean. Staff was friendly and helpful. Room was serviced daily. Refrigerator, tv, microwave, a/c all worked well. Hotel was quiet and felt safe. Bathroom was clean. Towels were small but snowy white. Bed was comfortable. Hallways and stairwell could have been cleaner.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Sue Ellen, We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Natalie #Team6

8/10 Good

Stan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice young lady came right down and fixed a TV issue. Great wifi. Brought my Firestick and watched a Leaf hockey game. 👍
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hey friend, thanks for taking time to share your review. We appreciate your support.Natalie #Team6

6/10 Okay

Douglas, Rogers

Disliked: Staff & service
Tried to cancel my last day with a 24 hours notice and they would not refund “since I made the reservations on Expedia”.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Douglas, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Natalie #Team6

2/10 Terrible

Scotty

Disliked: Cleanliness, staff & service, property conditions & facilities
broken a/c broken mini fridge tv kept freezing smelled like burt cigarettes in the room an there wasn’t any towels
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 15 Apr 2024
Hi Scotty, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 Okay

Elise

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
This Motel was fine, I wasn't expecting much for having paid $60 per night including taxes. I didn't feel unsafe. It was relatively clean, but nowhere near spotless. Pros: -Felt safe in the area -Easy to access -Free parking -Inexpensive -Good air conditioner, but it was loud. Cons: -No elevator, the stairwell was quite dirty. -Smelled like body odor, but I think that was just the person working there that day. (Sorry) -Rooms weren't particularly clean, but not disgusting. Nothing my can disinfectant wipes can't fix. General: -There is a gas station right next to it. -There is a prison approximately 40 miles away, but I didn't feel nervous. -There are two Braum's within 5 minutes of the motel.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 8 Apr 2024
Hi Elise, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Beth,Thank you for the excellent review! Maz K.#Team6

8/10 Good

James

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi James,Thank you for the amazing review!Maz K.#Team6

2/10 Terrible

Melisa

Stayed 1 night in Mar 2024

4/10 Poor

claudia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 28 Mar 2024
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Liked the clean inexpensive rooms but not the trash in the yard and some exterior disrepair of the building...
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Mar 2024
Hi DouglasThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 Poor

Francisco

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I’ve been coming to this place for four years now an it has never looked this poor !!!!
Stayed 4 nights in Feb 2024
Response from Nancy Y. on 5 Mar 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Melisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude employees
Stayed 1 night in Feb 2024
Response from Nancy Y. on 5 Mar 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

6/10 Okay

Tara

Liked: Staff & service
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Tara,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Bea

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We rented a nonsmoking room and it smelled terrible like smoke room was not real clean either . Won’t stay there again
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Bea,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

6/10 Okay

Gary

Travelled with family
Disliked: Property conditions & facilities
Disappointed
Facility is old. Had to move rooms twice due to noise and one room we were given had a group of 6-8 people in it when we opened the door! Bed linens had holes in them and paintball stains on the walls. Won’t be back to this place.
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 13 Feb 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Good

don

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 15 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night stay
Just needed place to rest
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 5 Feb 2024
Hi Tim,Thank you for positively rating your stay!Lilith#Team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was filthy gross. The room phone didnt work. There was no hot water. The halls havent been vacuumed it looked like ever. The vending machines were empty.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very cozy and clean 😁
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Erica,Thank you for the excellent rating!! Maz K.#Team6

10/10 Excellent

Kenneth, St Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained. The young woman who checked us in was very accommodating and pleasant.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 16 Jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Rodrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

2/10 Terrible

Soledad

Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Last time
Floors were dirty, food crumbs & hair. No amenities in bathroom just towels. One roll of toilet tissue, TV remote difficult to work and back kept falling off. Phone chargers kept falling out of the outlets, frig barely cold with freezer iced over, AC only put out lightly cooled air and beds were rock hard! Coffee Luke warm in morning with dirty hallway carpets.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi TravelerAfter reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Lilith#Team6

2/10 Terrible

David

Travelled with pets
Disliked: Cleanliness, property conditions & facilities
Had people staying with dogs that barked at every little noise and roaches are bad
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi David,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

10/10 Excellent

Jamie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Was clean staff was nice. There was mold in bath room above shower.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Jamie, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice staff, plenty of towels, good pillows, comfortable beds
Stayed 4 nights in Nov 2023
Response from Brand Experience Team on 7 Dec 2023
Hi Martin,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible !!!
The bathroom looked liked it hadn't been cleaned in months !!.cobwebs in the corners And hair all over the place !!!
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 Poor

Tyler

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Karla

Stayed 1 night in Nov 2023

6/10 Okay

ROGER

Stayed 2 nights in Nov 2023

6/10 Okay

Charles

Travelled with partner
Liked: Cleanliness, staff & service
Needs to be updated
Stayed 2 nights in Oct 2023
Response from Nancy Y. on 6 Nov 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Poor

angie

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
check in started out well. Bathtub was not clean and did not have a stopper to take a bath. TV would not work and had to have manager come and fix it. It quit again later that night so we had no TV for over half of our time. There were several roaches seen in the room and killed.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 30 Oct 2023
Hi Angie,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price
Stayed 1 night in Oct 2023

10/10 Excellent

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice, very clean. No problems checking in or out.
Stayed 1 night in Oct 2023

10/10 Excellent

Wilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Patti

Stayed 1 night in Oct 2023

10/10 Excellent

Robert, Tulsa

Stayed 1 night in Oct 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great choice
Motel 6 sometimes gets a bad rap as a discount facility…this one was first class and a real steal of a deal for the price. Very clean and quiet with a comfortable room.
Stayed 1 night in Oct 2023
Response from Motel 6 on 22 Oct 2023
Thank you so much! We look forward to seeing you again!

10/10 Excellent

Julie

Stayed 1 night in Oct 2023
Response from Motel 6 on 22 Oct 2023
Thank you!

10/10 Excellent

Rayya

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good trip
We had a great stay, the room was nice and clean, the service was great, very prompt. No complaints differently recommend to others travelers, and best of all the price was RIGHT!
Stayed 2 nights in Oct 2023
Response from Motel 6 on 22 Oct 2023
Thank you! We look forward to seeing you again!