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Reviews of Hotel Wit Stwosz

3.5 out of 5
Hotel Wit Stwosz
Ul. Mikolajska 28, Kraków, Lesser Poland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 209 out of 326 reviews" "
Rating 8 - Good. 98 out of 326 reviews" "
Rating 6 - Okay. 18 out of 326 reviews" "
Rating 4 - Poor. 1 out of 326 reviews" "
Rating 2 - Terrible. 0 out of 326 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Beautiful large room. Parking was only about $8 for 24hrs. And close. Public transport was few 100 feet away just before the parking. This hotel was just inside the old town. Stepping outside the door, with in 5 minutes, you had everything, bars, clubs, restaurants, shops, and best of all, the beautiful square all lit up at night. Seemed like a dream. We had been this trip to Vienna, Budapest, Prague, but Krakow was the most beautiful city center. There is a bar, restaurant, theatre under an 11th century Tower in the square. These cave cellars are amazing.
Stayed 1 night in Feb 2024
Response from Magda on 9 Mar 2024
Dear Mike, thank you for your opinion. We're thrilled to hear that you enjoyed so many aspects of your stay. Thank you for choosing to stay with us, and we hope to welcome you back again in the future!

6/10 Okay

Krzysztof

Close to tawn,
Stayed 2 nights in Feb 2024
Response from Magda on 9 Mar 2024
Szanowny Panie Krzysztofie, dziękujemy za wystawienie opinii. Serdecznie zapraszamy do ponownych odwiedzin.

8/10 Good

GAVIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Magda on 18 Feb 2024
Thank you for your opinion. We look forward to welcoming you back in the future!

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, well organised, helpful staff, quiet, great breakfast and centrally placed
Stayed 5 nights in Nov 2023
Response from Magda on 18 Jan 2024
Thank you for your positive review! We're delighted to hear that you found our hotel clean, well-organized, with helpful staff. We appreciate your feedback and hope to welcome you back in the future!

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem in Old Town Krakow
A very quaint, boutique hotel with comfortable rooms, plenty of charm and conveniently located to Old Town Krakow. Everything is very walkable and the main train station is only short walking distance from the hotel.
Stayed 2 nights in Nov 2023

8/10 Good

Veronica

Liked: Cleanliness, staff & service, room comfort
Great location, helpful staff!
Really great location & staff. The only problem I had was that my room had some mold in it, on the ceiling/in the bathroom, and it’s smelled as so.
Stayed 5 nights in Oct 2023

10/10 Excellent

jene

Stayed 2 nights in Sep 2023
Response from Magda on 19 Oct 2023
Thank you for taking a moment to share your opinion about your stay. We are glad that we could meet your expectations. We hope to welcome you again during your next visit to Krakow!

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Magda on 17 Sept 2023
Thank you very much for leaving your opinion. We are glad that your stay was successful and we cordially invite you to visit us again. Best regards

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Close ro town
Stayed 1 night in Aug 2023
Response from Magda on 17 Sept 2023
Thank you for leaving your opinion. We will make every effort to ensure that your next stay at our hotel is equally successful.

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel Wit Stwosz is perfectly located in the historic Old Town, an easy walk from the main train station. It is clean and well run, beds are comfortable, hot water is good. An amazingly good breakfast is served in the renovated cellar. On my next trip to Krakow I will unhesitatingly choose this hotel.
Stayed 2 nights in Jun 2023
Response from Magda on 17 Sept 2023
Thank you very much for sharing your opinion about your last stay in Krakow. We are glad that the location, service and decor of our hotel met your expectations. We really hope that you will come back to us soon!

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff! Thank you for making my first visit to Krakow so memorable. I will be back and recommend you!
Stayed 7 nights in Jul 2023
Response from Magda on 12 Jul 2023
Dear Ana, thank you very much for choosing our Hotel, and finding time to leave such a wonderful opinion. We are very pleased that you enjoyed your stay. We cordially invite you to visit us again. Best regards.

6/10 Okay

Daniel

Travelled with group
Liked: Staff & service, property conditions & facilities
Great location!
Stayed 1 night in Jun 2023
Response from Magda on 12 Jul 2023
Dear Daniel, thank you for leaving your opinion and for appreciating our location. We hope that your next visit to our hotel will only be better. Best regards.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't Miss this Gem of a Hotel in Krakow
The Hotel is in a fabulous old building right near the town square. Beautiful Hotel & room. Great staff and free breakfast. 100% recommend
Stayed 1 night in May 2023
Response from Magda on 12 Jun 2023
Thank you very much for leaving your opinion about your stay in our Hotel. We are glad that you enjoyed your stay with us and that our location and breakfast were satisfactory.We hope that we will be able to host you again soon. Best regards

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A GREAT FIND! HIGHLY RECOMMEND!
Booked for a 4 night stay. Hotel only a couple of minutes walk to Old Town square. Check in quick and easy with English speaking reception who were very friendly, helpful and happy to arrange a cheap taxi ride with Megataxis to wherever you may need to go a little further out. (80 zloty to airport). Room was spacious and bright on 3rd floor with large skylights and blinds in ceiling. Even though we didnt want room making up everyday we still got it unless we caught up with maid and told her not to bother. Because of early starts on 2 of our days we didnt go down to breakfast but was told we could be given a breakfast box from 6.30am each day to take with us. This was a great touch but we didnt take advantage of it as one of our trips picked us up at 5.45am. Great selection at included breakfast buffet when we did attend. Mixtures of continental meats, cheeses, yoghurts cereals etc. Fresh crusty bread, hot sausages, toasted ham and cheese sandwiches aswell as the offer of scrambled or fried eggs. Would definetely recommend this hotel for Location, cleanliness, friendliness and value for money. A great find.
Stayed 4 nights in Apr 2023
Response from Magda on 4 May 2023
Dear Damian, thank you very much for such kind words and amazing opinion. We are glad that the location, the quality of our rooms and the efforts of our employees met your expectations. Thank you for do, they will be forwarded to the appropriate people. We hope that the next visit will be even better. We cordially invite you to visit us again.

10/10 Excellent

Paul G

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A group of ten of us have just returned from a fantastic visit to Krakow. The hotel is situated in a great location, very close to the bars and shops and the main square. Despite this it was extremely quiet both during the day and at night. The rooms were outstanding. the level of service from the staff was second to none. This is without doubt one of the best hotels myself or my friends have ever stayed in. No minus points at all!
Stayed 4 nights in Apr 2023
Response from Magda on 16 Apr 2023
Dear Paul, thank you very much for choosing our Hotel and finding time to leave your opinion! We are very pleased to read that you are satisfied with the appearance and standard of our Hotel. Thank you for such kind words, it is very motivating for us. During your next visit to Krakow, we will be honored if you visit us again. Best regards

10/10 Excellent

Susan

Brilliant location close to main square, immaculately clean and served an incredible breakfast buffet. A real find for the price I paid
Stayed 3 nights in Mar 2023
Response from Magda on 10 Apr 2023
Dear Susan, thank you for visiting our hotel. The opinion of our guests is the most important for us, which is why we are happy about such a positive opinion. We cordially invite you to visit us again.

10/10 Excellent

Arkadiusz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very friendly staff very good breakfast
Stayed 4 nights in Mar 2023
Response from Magda on 22 Mar 2023
Szanowny Panie Arkadiuszu, bardzo dziękujemy za tak miłe słowa dotyczące naszego Hotelu, cieszymy się, że zarówno czystość jak i nasi pracownicy spełnili Pana oczekiwania. Zapraszamy do ponownych odwiedzin.

10/10 Excellent

Emin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, nice staff, great breakfast, comfortable room. Thank you!
Stayed 3 nights in Feb 2023
Response from Magda on 18 Mar 2023
Thank you very much for your kind words about our employees, breakfasts and the location of the hotel. We cordially invite you to visit us again.

10/10 Excellent

Mrs Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful friendly staff who spoke English. Room comfortable. Hotel had character.
Stayed 1 night in Feb 2023
Response from Magda on 5 Mar 2023
Thank you for taking the time to leave a review. We are glad that the hotel met your expectations and we cordially invite you to visit us again. Best regards.

8/10 Good

George

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 3 nights in Dec 2022
Response from Magda on 4 Jan 2023
Dear George, thank you very much for your opinion and we cordially invite you to visit us again. Best regards.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent all round
Reception was very welcoming and helpful. Room was very spacious and quiet. Bed was very comfy. Hotel is 2 minutes away from main square and a 10 min walk from main train station.
Stayed 3 nights in Dec 2022
Response from Magda on 4 Jan 2023
Dear Martin, thank you very much for such a positive opinion. We are very glad that your stay in our hotel was successful. We are very pleased that the location, service and comfort of our hotel met your expectations. We hope that we will be able to host you again.Best regards.

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel 1 min walk to main square
Fantastic hotel, room was massive, lovely and warm, beds very comfy , tv, coffee /tea making facilities, fridge, safe ,plenty of wardrobe space . Reception staff very friendly helpful and polite, Maid service for our 4 night stay was excellent, Hotel smells clean and fresh and immaculately clean.
Stayed 4 nights in Nov 2022
Response from Magda on 7 Dec 2022
Dear Tracy, Thank you very much for taking the time to leave your feedback. Thank you for appreciating the location of our hotel and we are glad that the room equipment met your expectations. We cordially invite you to visit us again. Best regards.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! Right in Old Town. Staff was very courteous and helpful. I would definitely stay here again!
Response from Magda on 7 Dec 2022
Dear Brian, Thank you very much for such a high rating. Thank you for appreciating the location of the hotel and our staff. We cordially invite you to visit us again. Best regards.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There is a reason
Why Wit Stwosz is nearly always fully booked up and that is because it is incredible value for money. We have stayed in many many Krakow hotels but Wit in these difficult times is an excellent find. From its close proximity to the Old Town square to its service levels, makes it very special. The staff are super friendly and efficient, from the Managing Director of the hotel, the reception staff and the lovely ladies in the breakfast room. The room itself was spacious, well laid out and always warm. Breakfast was delicious and varied. If you can manage to get a room booked at Wit Stwosz you will have hit the jackpot. Finally, special mention to the lady who is head of housekeeping, who looked after us so wonderfully well.
Stayed 7 nights in Nov 2022
Response from Magda on 7 Dec 2022
Dear Keith, Thank you very much for such kind words. It is incredibly motivating to hear that so many aspects made your stay in our hotel successful. Thank you for appreciating both the location and quality of our hotel, but also for praising our employees. We cordially invite you to visit us again. Best regards

8/10 Good

ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022
Response from Magda on 2 Dec 2022
Thank you very much for taking the time to leave your feedback. We are glad that our hotel met your expectations. We cordially invite you to visit us again.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay (two adults and a teenager). Our room was spacious and clean, and the staff was helpful and friendly. The hotel is very centrally located, with easy access to restaurants and public transportation (and it's just a short walk from the train station). The breakfast buffet was extensive and good.
Response from Magda on 2 Dec 2022
Thank you very much for such a high rating. We are glad that our hotel met your expectations. Thank you for appreciating both our location and the efforts of our employees. We cordially invite you to visit us again.

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great position with a very good breakfast and lovely rooms and very clean
Stayed 3 nights in Sep 2022
Response from Magda on 16 Sept 2022
Dear Gary,I am pleased to hear that your stay in Hotel Wit Stwosz has met your expectations. We cordially invite you to visit us again. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great location. For the price - everything was fine. Hotel is dated but the location is perfect, the rooms are clean and the staff are kind.
Stayed 1 night in Aug 2022
Response from Magda on 16 Sept 2022
Thank you very much for your time and opinion after your stay at Hotel Wit Stwosz.We are extremely pleased that our location and our employees have made you feel like yours. We kindly invite you to visit us again. Best regards

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was located in a perfect spot where we were able to walk to most things. Restaurants in the area outstanding and it was great to be able to just go back to our hotel for a bit, relax, and go back out and enjoy Krakow.
Stayed 4 nights in Aug 2022
Response from Magda on 16 Sept 2022
Dear Barbara, Thank you for taking the time to leave your feedback. We are very pleased that we have managed to meet your expectations. We cordially invite you to visit us again. Best regards

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2022
Response from Magda on 16 Sept 2022
Thank you for taking the time to leave your feedback.We cordially invite you to visit us again. Best regards

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel in Old Town
The hotel is in Old Town a block or two away from the must-see sites in Old Town and recommended restaurants. The hotel staff is very friendly and helpful with recommendations and sites to see, your stay also gives you free access to St. Mary's Basilica. They have a nice breakfast in their basement restaurant. It is about a 15 minute walk to train station.
Stayed 2 nights in Jun 2022
Response from Magda on 31 Jul 2022
Dear John, Thank you for leaving such a wonderful opinion about your stay at our hotel. We are extremely pleased that our location, quality of served breakfasts and comfort turned out to be a good choice. I cordially invite you to visit the hotel again! Best regards

10/10 Excellent

DAVID

Stayed 1 night in May 2022
Response from Magda on 24 May 2022
Thank you for visiting us and for leaving such a positive opinion. Hope to see you again in Kraków! Kind regards.

8/10 Good

Amin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel overall
Overall, I enjoyed my stay at the hotel. The location is superb, just minutes away from market square. The staff was extremely friendly and the breakfast was delicious and plentiful. The rooms were very spacious and clean. The only issue I had was that the room I had faced the street and because this is so close to all the bars/restaurants, there were a lot of drunk people coming through the street, yelling and screaming throughout the night. As such, I wasn't able to get much quality sleep.
Stayed 2 nights in Apr 2022
Response from Magda on 30 Apr 2022
Dear Amin, Thank you for such kind words about our hotel. We are very pleased with your satisfaction with the location and efforts of our employees. Feel welcome to visit us again! Kind regards

10/10 Excellent

Radoslaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a right location
Perfect location within Old Town. Short walk from the main train station too.
Stayed 1 night in Mar 2022
Response from Magda on 19 Mar 2022
Szanowny Panie Radosławie, bardzo dziękujemy za tak miłe słowa. Cieszymy się, że pobyt był udany i serdecznie zapraszamy do ponownych odwiedzin.

10/10 Excellent

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel in a great location to the square. Hotel staff are also very professional and eager to help.
Stayed 4 nights in Feb 2022
Response from Magda on 11 Mar 2022
Thank you very much for giving us such a nice opinion. We are very pleased with your satisfaction with the location of the Hotel and our employees. We cordially invite you to visit us again.

10/10 Excellent

Chuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel location was perfect for walking and exploring the city
Stayed 2 nights in Dec 2021
Response from Magda on 8 Jan 2022
Thank you for your kind words. We are glad that you are satisfied with your stay in our Hotel. We cordially invite you to visit us again.

10/10 Excellent

Emi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely clean and cute. It had a small fridge too. It looked newly renovated and everything was perfect.
Stayed 3 nights in Nov 2021
Response from Magda on 19 Dec 2021
Thank you very much for such a wonderful opinion. Our entire team is delighted to hear that. Feel welcome to visit us again! Kind regards.

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location- short walk to Old Town. Friendly Staff Lovely very comfortable room Breakfast cooked for order serving with smiling staff.Highly recommend .Thank you
Stayed 1 night in Nov 2021
Response from Magda on 3 Dec 2021
Dear Adrian, thank you for such a wonderful opinion. We are glad that you appreciated our employees and we kindly invite you to visit us again. Best regards

10/10 Excellent

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it! ❤️
I love this place
Stayed 1 night in Nov 2021
Response from Magda on 3 Dec 2021
Dear Francesco, thank you for taking the time to leave your opinion, we are glad you enjoyed your stay and we hope you will visit us again in the future. Best regards

10/10 Excellent

Andrena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Hotel is very clean and staff are helpful and friendly.
Stayed 4 nights in Oct 2021
Response from Magda on 23 Oct 2021
Dear Andrena, Thank you very much for taking the time to leave such a wonderful opinion. We will look forward to your next visit. Best regards.

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at Hotel Wit Stwosz
Lovely stay. Great location near main square, excellent breakfast buffet, and best shower ever. Highly recommended!
Stayed 3 nights in Sep 2021
Response from Magda on 25 Sept 2021
Dear Caryn, thank you for such amazing opinion. We are glad that you spent a good time in Krakow. Feel welcome to visit us again! Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from Magda on 8 Sept 2021
Thank you for leaving such a positive feedback. We will look forward to your next visit. Best regards, Magda

10/10 Excellent

slawomir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polecam
Pomocna i mila obsluga ,śniadania godne polecenia. Napewno wrócimy .
Stayed 3 nights in Jul 2021
Response from Magda on 8 Sept 2021
Dziękujemy za tak wysoką ocenę! Bardzo nas cieszy Pańskie zadowolenie z pobytu. Mamy nadzieję, że zagości Pan u nas ponownie! Pozdrawiam, Magda

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a good location.
It was a lovely hotel, the location was good - close to the main square, but not noisy. The staff were friendly and the hotel was nice and clean.
Stayed 2 nights in Aug 2020
Response from Justyna on 18 Aug 2020
Thank you for your positive feedback on our hotel and location, and we look forward to welcoming you again. Best regards ,

10/10 Excellent

patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay at the wit stwosz
this was our second time that we have stayed in this hotel,you can hot fault anything the romm we had was excellent and so is the staff we will stay here again.
Stayed 5 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to Old Square and key attractions.
Stayed 3 nights in Feb 2020

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent well located hotel
Excellent hotel just round the corner from the old town square. Staff more than happy to help arrange excursions and recommend places to eat. Rooms spacious and clean. Breakfast lots to choose mainly continental but egg dishes and pancakes to order. Omlettes were great. Only downside no bar for a drink in the evening but nice cocktail bar across the road. Would definitely return
Stayed 3 nights in Jan 2020

10/10 Excellent

Kerei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel great location
Hotel was really good, fantastic location close to the old town sqaure and walking distance to the train station. Bottled water provided and replaced daily, clean, good shower. Room did get really warm at times and I personally would like more than 1 pillow but these are very small complaints. Breakfast was good with a good selection . Definatly recommend
Stayed 5 nights in Nov 2019
Response from Wit Stwosz Hotel on 2 Jan 2020
Dear Lucy, Thank you for your kind feedback and recommendation! It is great to hear that you liked your stay with us. Please remember to tell us on the spot about any requires as extra pillows, we always do our best to fulfill your wishes. We hope to welcoming you again in Krakow! Best regards, Aleksandra

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal spot for exploring the Old Town
Great location, fab breakfast, superb service and cleanliness
Stayed 4 nights in Oct 2019