Standard Triple Room

Reviews of Station Aparthotel

2 out of 5
Station Aparthotel
ul. Bosacka 5, Kraków, Lesser Poland

Reviews

7.6

Good

Rating 10 - Excellent. 97 out of 449 reviews" "
Rating 8 - Good. 191 out of 449 reviews" "
Rating 6 - Okay. 112 out of 449 reviews" "
Rating 4 - Poor. 35 out of 449 reviews" "
Rating 2 - Terrible. 14 out of 449 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Linda

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Many items advertised weren't there, the TV didn't work, overall, a pretty tacky place.
Stayed 3 nights in Nov 2023

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near train station, easy to go anywhere. Reception works 24/7, which is convenient especially if you are coming late. The room has everything needed. Highly recommend.
Stayed 3 nights in Jul 2023
Response from Manager Aparthotel Station on 11 Aug 2023
Thank you very much for sharing your opinion with us and we hope that you will decide to visit our Aparthotel again. Manager Aparthotel Station

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
Great property for the money. Some rooms better thatn others. Send a note requesting lower floor if you have lots of luggage, as there is no elevator. Nice little restaurant next door, off the courtyard. Pizza and beer. Staff at hotel are kind, helpful, speak english well. Order the delivery breakfast! Overall a great place. Stayed twice
Stayed 2 nights in Jun 2023
Response from Manager Aparthotel Station on 11 Aug 2023
Thank you for choosing Station Aparthotel and sharing your experience with other travelers. We hope to see you again among our guests and we will do our best to make your stay pleasant. Manager Aparthotel Station

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Front desk staff was great on both shifts!
Stayed 1 night in May 2023

8/10 Good

James

Stayed 1 night in May 2023

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
My stay was short but amazing. The hotel is well located, near the train and bus station, some restaurant and bar arround, super market near. Taxi just in front of the hotel. This made my stay amazing because i didn't have to walk a lot for food or shopping. Services was good and they respect customers.
Stayed 1 night in May 2023

8/10 Good

Mon

Liked: Cleanliness, staff & service, property conditions & facilities
Got a room on ground floor facing station. Quite noisy with people walking past. Blinds could have been darker as they let in a lot of street lights that were just outside. Also would have been nice to have access to Netflix.
Stayed 7 nights in Apr 2023
Response from Manager Aparthotel Station on 6 May 2023
Dear Monica,Thank you for leaving feedback. Thank you for any comments. They have been forwarded to the appropriate department to be fixed. We hope to host you again in our Aparthotel.

10/10 Excellent

Brian

Stayed 1 night in Apr 2023
Response from Manager Aparthotel Station on 8 Apr 2023
Dear Brian,Thank you very much for sharing your opinion with us and we hope that you will decide to visit our hotel again. Manager Aparthotel Station

8/10 Good

neil

Stayed 1 night in Feb 2023
Response from Manager Aparthotel Station on 15 Feb 2023
Thank you for such a positive comment and we invite you to visit our Aparthotel as soon as possible! Arriving in Krakow, please remember that our reception will help you plan every trip and provide information on the most interesting monuments!Manager Aparthotel Station

8/10 Good

Marta

Liked: Staff & service, amenities, property conditions & facilities
i liked that it was near the bus station
Response from Manager Aparthotel Station on 17 Nov 2022
Dear Guest,Thank you for taking the time to leave your opinion and for the high rating. It is an amazing motivation for us to continue our development. We hope you will visit us again in the future.Manager Aparthotel Station

6/10 Okay

Anna

Liked: Staff & service
Na
Stayed 1 night in Sep 2022
Response from Manager Aparthotel Station on 17 Nov 2022
Dear Guest,Many thanks for posting your feedback here.We very much look forward to your future stays with us!Manager Aparthotel Station

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good, comfortable stay at hotel
Very happy where we stayed. We had an ensuite toilet and shower room. Had a kettle and cups. Comfortable bed and even though our room was at the front where there is a restaurant bar and where taxis park with waiting for people coming from station, the windows were double glazed so heard nothing when closed. Clean. Helpful staff on hand at desk. Asked to use a hair dryer that was available at desk. Overall a good comfortable stay and good location near a park and only a twenty minute walk to the old town of Krakow.
Stayed 4 nights in Aug 2022

10/10 Excellent

Sokolov

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to the all transportation.
Stayed 1 night in Aug 2022

10/10 Excellent

Yefim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

2/10 Terrible

ANTHONY, ashburn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Kristina

Stayed 1 night in Mar 2022

8/10 Good

Jose Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything in old town and easy to locate. Staff were very helpful and lovely
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located directly outside the bus station. Clean and spacious room. Free coffee and water provided at the reception.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not as advertised, the rooms are disgusting, there are plug sockets hanging off of the wall, curtains that don’t cover the window, locks on the doors additional because the original one doesn’t work and holes in the door. The walls are dirty with flakes of paint missing. I would not advise booking this hotel, this completely ruined my stay, complete lack of sleep and poor room conditions.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2019

8/10 Good

Antony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Station Aparthotel Krakow.
Not too happy with the cleaners making lots of noise from 7am. Some of go away to rest you know. One of serving staff during breakfast a bit surly and miserable. Apart from that room was small but clean reasonable value for the money paid.
Stayed 4 nights in Sep 2019

8/10 Good

Marek

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

4/10 Poor

Charlotte

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2019

4/10 Poor

Louis

Bush telegraph available instead of wifi.
WiFi not working on checking in, was told it will be fixed, not done by day 2 afternoon and told they will chase up, still no access by the evening and I wanted compensation for the non access, told to ring up a manager to ask for it as she does stay on site. Staff were pleasant and did their best. Both they and the customers are let down by management, a good example of how not to run an operation, but do they care?
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and tidy, shared bathrooms where also clean every day. Wi-Fi did not work which was the only negative aspect.
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Good location for transport but room was more like a single with an extra bed shoved in. Single wardrobe but no drawers. Walls stained and grubby. 2 70 year old females but no help with carrying luggage upstairs.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in May 2019
Response from Aparthotel Station Team on 24 May 2019
Dear Guest, thank you for your stay in our property and for rating us so high! We are looking forward to see you again! Best regards, Aparthotel Station Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
there is a lovely little courtyard between the main reception and the entrance to the rooms.
Stayed 3 nights in May 2019
Response from Aparthotel Station Team on 24 May 2019
Dear Guest, thank you for choosing Station Aparthotel for your stay in Kraków. We appreciate your kind words and we are happy you were satisfied with our service. Please feel free to visit us again! Best regards, Aparthotel Station Team

8/10 Good

Verified traveller

Stayed 4 nights in Apr 2019
Response from Aparthotel Station Team on 24 May 2019
Dear Guest, thank you so much for rating us so high. It is very motivating for us. We hope you will visit us again. Best regards, Aparthotel Station Team

8/10 Good

Kenny, Glasgow GB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nex door to the main bus and railway stations,and also a big indoor shopping mall with plenty of places to eat. Only a short walk to the old town square.
Stayed 3 nights in Apr 2019
Response from Aparthotel Station Team on 24 May 2019
Dear Kenny, thank you for choosing Station Aparthotel for your stay in Kraków and for your kind words. We hope you will visit us again! Best regards, Aparthotel Station Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
aside from tbe early hours noise by other guests, everything are excellent
Stayed 2 nights in Mar 2019
Response from Aparthotel Station Team on 18 Apr 2019
Dear Guest, thank you so much for your feedback, it is very important for us. We would like to apologize for inconveniences and we hope you would choose us again. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Rooms are very small. But the location is excellent. Prices could be cheaper by 15-20% for the quality of room and services
Stayed 1 night in Feb 2019
Response from Aparthotel Station Team on 18 Apr 2019
Dear Guest, thank you for your time and sharing your feedback. We hope you will visit us again! Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It's exactly what you pay for - not exactly luxury but a decent place to sleep that's in a very central location, not even 15 minutes away from old town. For me, it was a good alternative to a hostel, as it offered a bit of privacy and a basic place to sleep at night. The hotel staff were extremely helpful though, and were able to help me with all of my concerns. But again - if you're looking for a luxury hotel, this is not the place for you.
Stayed 2 nights in Feb 2019
Response from Aparthotel Station Team on 18 Apr 2019
Dear Guest, thank you for choosing Station Aparthotel for your stay in Kraków. We are very happy you appreciate our Staff and location. Please feel free to visit us again. Best regards

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
The hotel needs updating but it’s ok for a few nights stay
Stayed 3 nights in Feb 2019
Response from Aparthotel Station Team on 1 May 2019
Dear Guest, thank you for sharing your feedback! Please feel free to visit us again. Best regards

4/10 Poor

Jolanta

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Single room was nothing like pictures on their site, a box room more than a room, with a single bed squashed between walls
Stayed 1 night in Feb 2019
Response from Aparthotel Station Team on 18 Apr 2019
Dear Jolanta, thank you for your feedback. We are really sorry you were not satisfied with your room and we apologize for all inconveniences. Best regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2018
Response from Raception on 25 Jan 2019
Dear Guest, Thank you for you staying in our property and feedback about us. Best regards, Raception

8/10 Good

ferenc

Liked: Cleanliness, staff & service
Excellent location; next to the rail and bus stations, the main shopping mall, and in 10-15 minute walking distance of the main square. Despite being close to transport hubs, it felt very safe in the area (as did the entire city). Always taxis nearby (though Uber is a far cheaper option, with 10zl taking you accross the city in a few minutes). I found that the walls in the bedrooms were quite thin, and it was easy to overhear conversations, movement, or the TV, in the next room. I was in a single room. It was very frugally decorated, which was fine, as I only wanted a place to sleep at night. The ensuite was very small, but absolutely fine for a solo traveller. There is a TV, but all channels were in Polish (would have appreciated a BBC or CNN international news channel). Overall, this hotel was very convenient, and affordable, with friendly staff, and I would happily return.
Stayed 8 nights in Dec 2018
Response from Grzegorz Kościuszko Manager on 14 Feb 2019
Dear Ferenc, Thank you so much for your review. We really appreciate your comments, and we are happy with your feelings. We are also sorry for the noise in your room. Thank you for your help and understanding. Yours sincerely,

6/10 Okay

Marilisa

Disliked: Property conditions & facilities
Get what you paid for :)
Perfect location right in front of train/bus station and very close to an excellent shopping center. It is an old building so the smell in the bedroom/bathroom was not good, but it was cleaned. Friendly reception.
Stayed 2 nights in Nov 2018
Response from Grzegorz Kościuszko Manager on 7 Dec 2018
Dear Marillisa, thank you very much for your feedback. Thank you for your kind words about location and Staff.

8/10 Good

hoi keung

Stayed 2 nights in Sep 2018
Response from Grzegorz Kościuszko Manager on 7 Dec 2018
Dear Hoi Keung, thank you very much for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2018
Response from Grzegorz Kościuszko Manager on 21 Nov 2018
Dear Guests, thank you for your feedback about our Aparthotel Station. Best regards,

8/10 Good

Verified traveller

Liked: Cleanliness
Simple breakfast but with good coffee !
Stayed 1 night in Oct 2018
Response from Grzegorz Kościuszko Manager on 4 Nov 2018
Dear Guests, thank you for short review about Station Aparthotel. Best regards

6/10 Okay

robbin, London

Liked: Cleanliness, staff & service, room comfort
You get what you pay for nice room
Great bar perfection location in krakow 👌 rooms . Room clean very helpful at reception deffo stay again . ******************************
Stayed 3 nights in Sep 2018
Response from Grzegorz Kościuszko Manager on 1 Oct 2018
Dear robbin, thank you very much for your pithy comment. Best regards

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for everything to do with stay
Great location for centre easy walking distance
Stayed 7 nights in Sep 2018
Response from Grzegorz Kościuszko Manager on 1 Oct 2018
Dear Dennis, thank you for your time to share with us your opinion about our propety. Best regards,

8/10 Good

hoi keung

Excellent location
Stayed 2 nights in Sep 2018
Response from Grzegorz Kościuszko Manager on 1 Oct 2018
Dear Hoi Keung, we appreciate your short opinion. Feel free tu visit us again. Best regards,

4/10 Poor

Andrew, London

Liked: Cleanliness
Disliked: Staff & service, room comfort
Very close to the main train & tram station
I choose the accommodation because it was fairly cheap. The room was what one that I guess matched the price, but was still a little surprised at the small size of the room, I neglected to realise that it was a shared bathroom, my fault, but as it was shared with only two other rooms, it wasn't inconvenient at all. It was surprisingly quiet. When I travel, all I really require from an hotel is somewhere to sleep, so this did it adequately. The room was clean, the beds comfortable for me. My only real gripe was at the very end of our stay, after we vacated the room I need to use the bathroom, I am 60 with slight medical problems that requires me to urinate more often now, but the reception informed me that they didn't provide a public bathroom to do so, obviously for me, very annoying. The reason for my low ratings.
Stayed 2 nights in Aug 2018
Response from Grzegorz Kościuszko Manager on 1 Oct 2018
Dear Mr Andrew, thank you for your feedback about Station Aparthotel. I'm sorry for inconvenience with bathroom. We really do not have bathroom on our reception, but our guests can use toilet in the restaurant which is located in this building. Best regards,