Boating

Reviews of Swiss Chalet Guesthouse

3 out of 5
Swiss Chalet Guesthouse
153/6 Moo 3, Ao Nang, Krabi, Krabi

Reviews

7.8

Good

Rating 10 - Excellent. 42 out of 142 reviews" "
Rating 8 - Good. 54 out of 142 reviews" "
Rating 6 - Okay. 35 out of 142 reviews" "
Rating 4 - Poor. 5 out of 142 reviews" "
Rating 2 - Terrible. 6 out of 142 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

5.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Clean!
The room was lovely, one of the nicer bathrooms we’ve had on our trip. Super comfy bed too. Finding it was a bit hard, as their sign is very high up and they don’t have a traditional front lobby. The check in area is in the front of the restaurant, at a tour desk. Very friendly staff and a great place to stay!
Stayed 2 nights in Feb 2020
Response from Roland (owner) on 1 Mar 2020
Hi Kelly, thank you for your great review. We always try our best. Therefore we are very happy when the guests are so satisfied.

6/10 Okay

CJ

Travelled with partner
Disliked: Property conditions & facilities
Wasn’t terrible except when water and power kept shutting off
Stayed 1 night in Feb 2020
Response from Roland (owner) on 23 Feb 2020
We are sorry about the power outages. That was a problem from the restaurant one this day. But is now fixed. I hope you were otherwise satisfied with the room.

8/10 Good

Verified traveller

Considering the price it was a nice enough room. Close to the main Street. Lock on my door didnt work tho
Stayed 2 nights in Jan 2020
Response from Roland on 12 Feb 2020
Thanks for your good rating. If something doesn't work you have to report it to the staff. Before and after, nobody said that the lock would not work.

4/10 Poor

Kathy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Roland on 11 Dec 2019
Thank you for your rating. We always try the best to satisfy our guests.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 9 nights in Nov 2019
Response from Roland on 11 Dec 2019
Thank you for your rating. We always try the best to satisfy our guests.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
There was no communial area or foyer. Our room was not attached to the property itself. Would not stay there again
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Stayed 3 nights in Jan 2019
Response from Roland on 9 Jan 2019
Thanks for your good rating. We always try to offer the best to our guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy to stay in this hotel, very. Lose to all Beaches and very helpful friendly stuff and service. I was planing to stay 3 nights and extended it for 4 more. Totally recommend it!
Stayed 4 nights in Dec 2018
Response from Roland on 9 Jan 2019
Thank you for your excellent rating. We always try to offer the best to our guests. We hope to see you again!

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018
Response from Roland on 12 Dec 2018
Thanks for your rating.

10/10 Excellent

Sam

Beautiful room for price. Everything we needed for our stay. Nice and close to the beach and many restaurants.
Stayed 1 night in Nov 2018
Response from Roland on 1 Dec 2018
Hi Sam, many thanks for your good review.

8/10 Good

Travis

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2018
Response from Roland on 3 Dec 2018
Hi Travis, thanks for your good rating. But why only 4 out of 5? I am interested in information and criticism. Only in this way can we improve.

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice place to stay
Very nicely maintained place. A big plus- a kettle and ample coffee and water stocked daily! A good bit of light comes through the curtains at night, so you may benefit from a blackout mask if you like it especially dark. I felt the pillows seemed a tad stale, so I just covered mine with a bath towel.
Stayed 4 nights in Feb 2018

6/10 Okay

Damian

Disliked: Property conditions & facilities, room comfort
Good locatiin, sub standard bed/ mattress
Staff abrupt and ignorant. Matteess not good. Room needs some tlc, bathroom, shower good, hotel well located

6/10 Okay

Tanya, England

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location in Ao Nang.
Good location within ten minute walk of two beaches. Shops and restaurants are right on your doorstep. Rooms are basic but clean, you get aircon, ensuite bathroom and a TV. Better than a hostel room, which is how I heard a staff member describe it to some guests of the bar one evening. I was in a block that wasn't above Swiss Chalet which surprised me, it was through a shop walkway however it was quiet. Didn't seem like the most secure location however as the door to the block was always open.
Stayed 4 nights in Jun 2017
Response from Roland on 29 Jun 2017
Thanks for your rating. Safety is not a problem in our street. We have enough security forces here! We always strive to offer a good price performance ratio.

6/10 Okay

OLE

10/10 Excellent

Kevin Caroline, Phuket

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great will return.

6/10 Okay

Andrea , hearts.global

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really appreciate the hotel staff. A+ recommend
They were sweet and kind during my ordeals that had nothing to do with them. they remain patient and helpful. Even the owner went out of his way to be sure everything was OK for me thank you Roland and staff for helping to make my stay very enjoyable I highly recommend this place ! Great location in the center walking distance to everything you could want or need on your vacation beach nightlife shopping restaurants . It's easy to get around I did not get lost at all great price everything you need in your room spacious bathroom with good counterspace , Nice closet with plenty of hangers. There's also a balcony chairs table and a clothes rack. There's a coffee in your room and two free bottled water's which you will need to stay hydrated !

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK
OK.

10/10 Excellent

vivek, bangalore

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
very nice hotel. very close to the beach.
Reached hotel quiet late. owner was very friendly n warm. Welcomed us with a nice smile. gave us all details of surrounding places. wonderful person... Gave us a drink on arrival.

10/10 Excellent

Genevieve, Montreal, Quebec, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rooms!
Good stay, good bed. Right next to the beach. Restaurant downstairs with breakfast included. Nice and helpful people.

2/10 Terrible

Dale, England

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a way to start a holiday
We informed the management in advance that we would be arriving late but when we came to the hotel it was closed. We tried calling several times but with no answer, we were forced to pay for expensive accommodation elsewhere. The next day when we asked for a refund the manager yelled down the phone at us and refused to refund our money. Not professional in the slightest.

10/10 Excellent

Toby, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and price
We stayed at swiss chalet for a single night. The room was large, clean and had an in room safe and mini fridge. The place doesn't have an elevator so if you have issues climbing stairs you may want to look else where but otherwise this is a perfect place to stay at a very reasonable price. There are restaurants and stores close by and is less then a 10 min walk to the beach.

8/10 Good

Currier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Basic but great value and close to the beach

8/10 Good

Helen, yeppoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very good but most times had a cold shower . WiFi was the best. Didn't like walking through the restaurant to get to our room then found the back door.room was very clean

8/10 Good

Verified traveller

Liked: Staff & service
Great Value for money.
Great value hotel. Nice and clean and in a good location.

10/10 Excellent

Nurul Ain Syafiqah, Kuala Lumpur, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to complain. :D
We stayed for one night here. Great location,great services,great food. It is also located near halal food (very near to the chalet) ,7-11,family mart and maybe 10 minutes walking to the beach. Warm welcome, nice people, great price, overall, definitely staying here again. :)

8/10 Good

Verified traveller

Liked: Staff & service, room comfort

2/10 Terrible

Terry, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy!!!
Would not give this hotel a one star rating. Very noisy nowhere near the beach, no pool, little to no internet. The room was three stories up with no lifts situated behind a construction yard with the reception 100 yards away, a total waste of time and money…..RUBBISH

6/10 Okay

Ingrid, Darwin NT Austrlia

Liked: Cleanliness
Disliked: Property conditions & facilities
OK for price
Not near the Ao Nang Beach as indicated by address however there are a variety of eating & massage places close by. Entry to rooms was via the restaurant or a very dingy lane way,not the best when returning from an excursion. On the plus side the room was very clean with a small balcony with a reasonable outlook. It is a 2 star property and was on the plus side for this category.

8/10 Good

Chris, denver

Liked: Staff & service, room comfort
Nice enough
Nice balcony. A bit expensive normal for the area

6/10 Okay

igor, Slovenia

Liked: Staff & service
Simple and close to the Beach and Shoping area
We stayed for 4 nights. The hotel was a short walk distance to the beach and for shopping. Everything was perfect, the staff was really helpful, some of them speak even good English / the Boss also german. Our room was spacious and clean, with big balcony / useful for our towels. The beach is really close (max 10 min walk) and on the way we always found very good thai food restaurant!

10/10 Excellent

zaty, johor , malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
all about the hotel is excellent . very easy to find a food . the staff very friendly . the service very good .

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
There are better places out there!
Definitely a 1-2 star establishment, more like a hostel than a hotel. The power kept going out while we were there so then nothing, including wifi could work. As well, the hot water was nonexistent. In the three times I tried to have a shower, not once was it actually even warm, never mind hot. I eventually had to settle for washing my hair using the shower nozzle and cold water. As well, there was a sign beside the toilet asking us to put our used paper in the garbage and not in the toilet. Gross!!! I did appreciate having a kettle in the room. It didn't always work as there was an issue with the cord, but when it worked it was nice to have tea. The hotel is back around the corner from the restaurant, part way down an alley, very intimidating at night and you have to drag your suitcase through the mud to get there. The housekeeper did her best to clean room, but you can't clean things like rotting/mouldy walls unfortunately. Location was away from main town and if I went back again I'd stay in the main area and not this side street for sure.

8/10 Good

ROBERT, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location great for people watching
I enjoyed my stay here construction next door was inconvienent I stayed above restruant part but the entrance to the other section is100yards away not as easy. The third floor level can be quite a climb if luggage is heavy ask for lower levels if climbing is difficult. The food was good and everything is close by rooms are large and comfortable staff are helpful and will match most trip prices same as other vendors some times cheaper.

6/10 Okay

ROBERT, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swiss Chalet central location
this hotel met my needs lots of places to eat and a short walk to the beach area for shopping

10/10 Excellent

Sandor, Antibes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious, clean rooms
Everything was fine, the staff was helpful, some of them speak even good English. Whenever we needed some help, they treated us with smiles (and helped as well). Our room was spacious and with Thai standards it was very clear. Our only problem was some ants. The balcony was useful for the towels. The beach is quite close (10 min walk) and on the way there you can have some very good street food!

10/10 Excellent

Mr P, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Staff
The staff were extremely welcoming and friendly. Our room was spacious and clean. Although the shower was a bit bizarre - squirting water in what seemed like every direction. The hotel is is walking distance of shops, bars, restaurants and the beach so we had no need of tuk tuks or mopeds at all during our stay. The hotel itself has a travel agent & restaurant which offers a variety of tasty food. For the price that we paid we were very happy with this hotel and would recommend it to others.

8/10 Good

AL, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple yet convenient!
easy to roam KRABI!!! center of Ao Nang....easy to find halal food as well. below of my chalet, theres plenty of store like massage, laundry, inquire day to day programme. can see all tourist surround you even if the chal.et is not exquisite yet if you are looking SIMPLE & CONVENIENT, take swiss cahlet. I remember when 2 weeks before my depature, i call (ROLAND) and he already confirm the airport transfer 2 WEEKS BEFORE. flabbergasted. easy to communicate !!!

8/10 Good

Fiya, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel
Comfortable room for those looking for budget hotels

10/10 Excellent

fikizul, malaysia

Liked: Cleanliness, room comfort
Value for money!!! simple but adorable
we came with a group of friends, 7 of us. Room was great, service was great, just one thing, the hotel help us to rent motorcyle. we we con by the motorcycle company. just make sure if you guys rent the bike, make sure the person wrote on the receipt how much money he took. and how much money they return. we missed this, i took this for granted as i had travel in so many places in thailand, they usually dont do this kind of act. this is my 1st encounter.

6/10 Okay

good looking, goa

Liked: Cleanliness
wi fi...!!!!!!..winds me up.....!!!!
you got what you paid for,i needed wi fi,it was ok when in the resturant,but in your room rubbish,beer was dear,when you think you could go next door and get the same for 20b cheaper...a tad bit exspencive....!!!!.as was breakfast....

8/10 Good

Sharon Bhalkar, Mumbai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, a little off the beach... free coffee was provided in our room... the toilets were neat & clean...the staff was extremely friendly & helpful (we got a welcome drink too!)

8/10 Good

jim, ireland

Liked: Staff & service, property conditions & facilities, room comfort
good choice
Nice clean rooms but view from balcony not great

8/10 Good

HL TANG, HONG KONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10mins walk to Aonang town
it takes 10 mins walk to Aonang town centre.

10/10 Excellent

Charlie, Bahamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, great restaurant, great staff.
Everything was perfect, as always. This is like a home away from home.

6/10 Okay

Chand, Singapore

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice place, though staff could be more friendly
I had a comfortable stay at the hotel for 2 days in April 2013. The location is fairly decent being close to the beach and there are alternate dining options around. The restaurant food was good too. The room was fairly spacious with a verandah. Appliances in the room worked and on the whole things were satisfactory. I however did not feel welcome there. While the owner/ manager was friendly, I did not find the remaining staff to be so. They were polite but definitely not friendly. No smiles at all And that sort of things makes such a big difference, especially in small hotels, doesn’t it? This was a let-down to the otherwise comfortable stay.

8/10 Good

Sheena, London

Liked: Cleanliness, staff & service
Short stay
Great location. Stay here only if staying for a couple of nights as it is just a bed sit. Good price for what you get, staff wonderful, close to the beach, clean. What else do you need

6/10 Okay

Sara, Toronto, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Decent stay
Swiss Chalet is okay, nothing to get excited about. We booked as a last-minute reservation, and so we paid less than the regular room rate. If we had paid more, I don't think we'd have been as happy. We wanted to book a 3rd night, but the manager said we had to pay the regular rate, so we went somewhere else. There was a displeasing smell from the bathroom (we think it was from the toilet plumbing), but otherwise the room was fine. It's in an excellent location, just minutes from restaurants, shops, ATM.

8/10 Good

Johan, Sweden

Liked: Cleanliness, staff & service
Great location in Ao Nang!
Great lowbudget accomodation. This place offers a great location and excellent food. However, you get what you pay for - the place is a "guest house", so do not expect too much of the rooms. They are clean and tidy, but thats about it! Can easily recommend this if you are looking for a cheap stay!