Dormitory Sunset

Reviews of Ibiza House Phi Phi

3 out of 5
Ibiza House Phi Phi
225 Moo 7, Ko Phi Phi, Krabi

Reviews

6.6
Rating 10 - Excellent. 78 out of 352 reviews" "
Rating 8 - Good. 101 out of 352 reviews" "
Rating 6 - Okay. 73 out of 352 reviews" "
Rating 4 - Poor. 51 out of 352 reviews" "
Rating 2 - Terrible. 49 out of 352 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. Hotel is very clean, staff is friendly and ready to help at all times. Stayed at Villa 106. Room was big, clean. Had no issues whatsoever with shower, A/C etc. Located right on the beach the place is excellent for those who enjoy late night parties. If you are looking for a quiet place then this place is probably not a good choice as the music on the beach blasts until 2:30 am.
Stayed 1 night in Feb 2023

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
While you think it would be non stop partying with a name like Ibiza it wasn’t in a good way. Yes, there is a bumping pool party a few times a week but there’s also a 2nd pool that’s chill. I had a one bed private room that was relatively quiet, although I was getting back late and sleeping in…a lot.
Stayed 3 nights in Jan 2023

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden little gem
Excellent location near beach. Room was wonderful. Great bathroom. Nice pool. Very accommodating staff.
Stayed 1 night in Dec 2021
Response from Mackie on 21 Jan 2022
Thank you very much for chilling with us Ibiza Phi Phi, we very appreciate your review. Stay safe, Ibiza TEAM

2/10 Terrible

Guillermo

Disliked: Staff & service, property conditions & facilities, room comfort
Noisy rooms not worth the cost
1) the room in the pictures when you see them in the add looks like its big and have a balcony, or at least some windows with some kid of view( I don't ask for sea view). In reality the rooms are small and are in a corridor with uralita celling ( very noisy and heat). Looks like a bank house.So the windows look to a corridor of more rooms with no privacy at all. I complained to reception when I saw the room but there didn't try to help in any way. 2) it's party place so guests arrive during all night making noise and even more noisy due to the corridor design. the walls between the rooms are very thin, you Hear everithing 3)At 8am the construction beside started 4) At 9am the housekeeping was in the corridor talking laud and using wacky talky, very annoying. This is a room for young people when they are parting, can't cost 80 Euros. its a cheap installation not worth the money they charge
Stayed 1 night in Mar 2020
Response from Mackie on 15 Mar 2020
Dear Guillermo, Stay 1 night in the Deluxe room. Please note that we put the sizing of this room in our advertisement already and all Deluxe room are same side and same view. Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

6/10 Okay

Lais

Liked: Property conditions & facilities
Disliked: Staff & service
Is not worth the price
The hostel has a good structure and it’s close to everything. However, one of the receptionists was not that sympathetic and she was a bit rude once that I didn’t understand what she was saying. There is a big problem about the time for the air conditioner to work - from 5pm to 11am - not enough for an extremely hot weather as Thailand has. A girl I met was feeling sick and she had to stay for hours in a very hot room. In case you have problems to sleep with loud music, don’t stay here. There is party everyday on the beach and it goes until 1am. If you love parties and don’t care about sleeping a bit, this a place for you. think for the price we pay, comparing with the prices in this island, it should improve its service.
Stayed 2 nights in Mar 2020
Response from Mackie on 15 Mar 2020
Dear Lais, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

8/10 Good

Alejandro

Travelled with group
Liked: Staff & service
If you want to party it’s really a good spot but if you want to relax not a good idea . Also the location is very good , beach at only few meters from the hotel.
Stayed 1 night in Mar 2020
Response from Mackie on 20 Mar 2020
Dear Alejandro, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas! Your smile is our achievement

6/10 Okay

tamara

Liked: Cleanliness
Great location with beautiful pools right by the beach but.. if you book a private “deluxe” room, it is very loud at night since you share a patio with the other guests, similar to a motel style with a tin roof so it echos. I would have spent the extra money on a villa if I would have known. The water in the room was salty making you feel sticky. Breakfast was ok, next to the beach.
Stayed 1 night in Mar 2020
Response from Mackie on 5 Mar 2020
Dear Tamara, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities
Stayed 1 night in Feb 2020
Response from Mackie on 26 Feb 2020
Dear, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

8/10 Good

Verified traveller

Stayed 2 nights in Feb 2020
Response from Mackie on 22 Feb 2020
Dear Valued Guest, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
When you have a place called Ibiza House you expect it to be a party place. Well it is. There are 2 pools, one very quiet and in front of our villa and another close to beach there they do the night parties. I liked everything about the hotel expect 2 things - the breakfast is very very poor, and if you arrive late the quality of the food is deteriorating, since they don’t have coolers for the food. The 2nd bad thing is the amount of plastics in the resort and around the resort. They should ban plastics - the beach was dirty with cigarettes buds and plastic cups and straws everywhere. Makes me sad and furious about these behaviors when you are in a paradise like Phi Phi but hotels have a big part in this, by selling their products in plastics. Forbids plastics in your hotel and together, we can have a cleaner place to swim and more preserved one. If you’re looking for party stay here, but if you wish to relax or have a clean beach, do not stay here.
Stayed 3 nights in Dec 2019
Response from Mackie on 17 Feb 2020
Dear Valued Guest, Agreed for all feedback. Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Rooms where nice. Good bathroom solutions for the shared rooms. to be noted this is a party hotel and big party's happen every night on the beach in front of the hotel. Con was hard to find the hotel
Stayed 1 night in Jan 2020
Response from Mackie on 11 Feb 2020
Dear Valued Guest, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are dirty and the AC barley works and the staff doesn’t care.
Stayed 2 nights in Jan 2020
Response from Mackie on 6 Feb 2020
Dear Valued Guest, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room’s are dirty the AC barely works and the staff could careless.
Stayed 1 night in Jan 2020
Response from Mackie on 24 Jan 2020
Dear Guest, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Loved the villas away from the pool party but close enough to go out and enjoy the only bad thing I will say was that breakfast was not the best and wouldn't recommend people to buy it unless it's already included in your room.
Stayed 4 nights in Dec 2019
Response from Mackie on 24 Dec 2019
Dear Jenny, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team

6/10 Okay

Verified traveller

Stayed 2 nights in Dec 2019
Response from Mackie on 23 Dec 2019
Dear Guest, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team

10/10 Excellent

Celeste, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ibiza is an amazing hotel and the rooms are wonderful. It’s so peaceful during the day. If you are not a night owl the music from the bars close to the hotel might bother you, but in our case, we were so tired that it really didn’t matter. Staff was kind and friendly. Many restaurants and bars just steps away from the hotel. would definitely stay there again
Stayed 2 nights in Nov 2019
Response from Mackie on 4 Dec 2019
Dear Celeste, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team

10/10 Excellent

Tajwalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great location next to the beach and next to the party. It is the quiet place next to the party. It is peaceful during the day but you can hear the music when the beach parties are happening. I didnt mind it because it ends at 1 am. The rooms are away from the foot traffic so relaxing in your room or in the pool is not a problem. Pool is very chill and has a swim up bar. The party pool is just a 2 minute walk away. Will stay here again next trip.
Stayed 3 nights in Oct 2019
Response from Mackie on 3 Nov 2019
Dear Tajwalid, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team

8/10 Good

S, canada

Liked: Cleanliness, property conditions & facilities
Hostel is nice, don’t stay here if you are a light sleeper. It’s right beside all the beach parties
Stayed 3 nights in Oct 2019
Response from Mackie on 25 Oct 2019
Dear, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team

10/10 Excellent

Nikita, Newfoundland

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
So far so good! Our check in was super smooth ! And our private room is HUGE !
Stayed 1 night in Sep 2019
Response from Mackie on 10 Oct 2019
Thank you very much for your feedback we very appreciate.

10/10 Excellent

Jossue, Lancaster,PA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ibiza went beyond my expectations of sure I will return again with my family to be amazed at the hotel and its island. The service was 5 stars
Stayed 2 nights in Sep 2019
Response from Mackie on 10 Oct 2019
Thank you very much for your feedback, we very appreciate.

8/10 Good

Saoirse

Stayed 3 nights in Jul 2019
Response from Mackie on 18 Aug 2019
Dear Saoire, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com / www.ibizahouse-phiphiisland.com Fb: Ibiza Pool - Phi Phi Island I Fb: Ibiza House - Phi Phi Island Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Mackie on 8 Jul 2019
Dear Eric, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com / www.ibizahouse-phiphiisland.com Fb: Ibiza Pool - Phi Phi Island I Fb: Ibiza House - Phi Phi Island Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Apr 2019
Response from Sales & Reservation Team on 9 May 2019
Dear Sir/Madam, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recent stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com / www.ibizahouse-phiphiisland.com Fb: Ibiza Pool - Phi Phi Island I Fb: Ibiza House - Phi Phi Island Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of the Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, right on the beach. The private rooms were great. It's right in 'Party Central'. They host a pool party 3 nights per week, which goes until 9pm. After that, the bars right next door to it keep it going till the wee hours of the morning. So if you like to party, this is the place for you.
Stayed 5 nights in Apr 2019
Response from Sales & Reservation Team on 30 Apr 2019
Dear Sir/Madam, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recent stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com / www.ibizahouse-phiphiisland.com Fb: Ibiza Pool - Phi Phi Island I Fb: Ibiza House - Phi Phi Island Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of the Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

4/10 Poor

Verified traveller

Stayed 2 nights in Mar 2019
Response from Sales & Reservation Team on 2 Apr 2019
Dear Sir/Madam, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recent stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com / www.ibizahouse-phiphiisland.com Fb: Ibiza Pool - Phi Phi Island I Fb: Ibiza House - Phi Phi Island Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of the Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic Location
That's a HUGE difference in the Hostel rooms and the separated hotel rooms (private). We stayed at the private rooms, that's on the other side of the tiny street over there (no problem at all) We enjoyed a lot!! Location of the hotel is strategic.
Stayed 3 nights in Mar 2019
Response from Sales & Reservation Team on 28 Mar 2019
Dear Leonardo, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recent stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com / www.ibizahouse-phiphiisland.com Fb: Ibiza Pool - Phi Phi Island I Fb: Ibiza House - Phi Phi Island Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of the Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

8/10 Good

Josie, Yellowknife, Canada

Liked: Staff & service, amenities, property conditions & facilities
It was footsteps from the beach! The view was amazing! :)
Stayed 2 nights in Mar 2019
Response from Sales & Reservation Team on 23 Mar 2019
Dear Josie, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recent stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com / www.ibizahouse-phiphiisland.com Fb: Ibiza Pool - Phi Phi Island I Fb: Ibiza House - Phi Phi Island Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of the Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019
Response from Sales & Reservation Team on 2 Apr 2019
Dear Sir/Madam, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recent stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com / www.ibizahouse-phiphiisland.com Fb: Ibiza Pool - Phi Phi Island I Fb: Ibiza House - Phi Phi Island Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of the Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019
Response from Sales & Reservation Team on 2 Apr 2019
Dear Sir/Madam, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recent stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com / www.ibizahouse-phiphiisland.com Fb: Ibiza Pool - Phi Phi Island I Fb: Ibiza House - Phi Phi Island Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of the Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

8/10 Good

Verified traveller

Stayed 3 nights in Mar 2019
Response from Sales & Reservation Team on 2 Apr 2019
Dear Sir/Madam, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recent stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com / www.ibizahouse-phiphiisland.com Fb: Ibiza Pool - Phi Phi Island I Fb: Ibiza House - Phi Phi Island Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of the Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

6/10 Okay

E.

Disliked: Cleanliness, room comfort
Great location hostel, but some warnings.
Great location! Not very clean, showers and toilets in the same cabinet, so usually messy. Toilet walls dirty...Ridiculous key deposit of B500. Expensive breakfast (B250) for a hostel. Not plugs near all beds. Luckily, I stayed in a room with sea view, hence the room had two big window panels, but non facing sea rooms were dark and very small. My booking suggested I would get 10% off food, but this was not the case in the hotel. Also, reception photo is misleading. Bed mattress not comfy.
Stayed 1 night in Mar 2019
Response from Sales & Reservation Team on 17 Mar 2019
Dear Sir/Madam, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recent stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com / www.ibizahouse-phiphiisland.com Fb: Ibiza Pool - Phi Phi Island I Fb: Ibiza House - Phi Phi Island Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of the Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great fornice bungalow near beach and pool party
This review is for the bungalows Always cleaned well, spacious and decorated well. Pool area by bungalows is nice however shower by pool didnt work. Staff are extremely friendly and always there to help. Please note that there is noise from the beach on most nights until 1am due to the beach party but this isn't a fault of the hotel. And to be honest if you are booking here you are more likely going to be going to them haha
Stayed 2 nights in Feb 2019
Response from Sales & Reservation Team on 6 Mar 2019
Dear Andrew, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recent stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com / www.ibizahouse-phiphiisland.com Fb: Ibiza Pool - Phi Phi Island I Fb: Ibiza House - Phi Phi Island Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of the Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Mackie on 2 Mar 2019
Dear Craig, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com / www.ibizahouse-phiphiisland.com Fb: Ibiza Pool - Phi Phi Island I Fb: Ibiza House - Phi Phi Island Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Mackie on 19 Feb 2019
Dear Guest, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com / www.ibizahouse-phiphiisland.com Fb: Ibiza Pool - Phi Phi Island I Fb: Ibiza House - Phi Phi Island Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

10/10 Excellent

VasantArkachari, Bangalore India

Liked: Cleanliness, staff & service, property conditions & facilities
One of the Best Hostel in Phi Phi with the Beautiful Sea view from my Room......and Its the best place where it brings people from all over the world and making friends..........Ibiza Pool party is one of the best party i ever had..playing hand ball with friends and the DJ was perfect who was playing music.....food was excellent........I would thank the Office staff who were very friendly and helping..........Love Ibiza..........Lots of Love from India.
Stayed 3 nights in Jan 2019
Response from Sales & Reservation Team on 28 Feb 2019
Dear Guest, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recent stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com / www.ibizahouse-phiphiisland.com Fb: Ibiza Pool - Phi Phi Island I Fb: Ibiza House - Phi Phi Island Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of the Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
It is what it is.... a hostal. My first time staying at one and will probably be my last. Bathrooms were dirty, pool party was obnoxious, was more like college dorm. But i guess thats why people stay in hostals. It was a great view and i slept great as well but just isnt my preferred way to travel
Stayed 2 nights in Feb 2019
Response from Reservation & Sales Team on 12 Feb 2019
Dear Anonymous, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recent stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve the hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, . Reservation & Sales Team ibizahouseppth@gmail.com

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019
Response from Sales & Reservation Team. on 9 Feb 2019
Dear Justin, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recent stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve the hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities, room comfort
It’s nice to meet new people
Check out is too early
Stayed 1 night in Feb 2019
Response from Mackie on 16 Feb 2019
Dear Daniel, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com / www.ibizahouse-phiphiisland.com Fb: Ibiza Pool - Phi Phi Island I Fb: Ibiza House - Phi Phi Island Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2019
Response from Sales & Reservation Team on 1 Apr 2019
Dear Sir/Madam, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com / www.ibizahouse-phiphiisland.com Fb: Ibiza Pool - Phi Phi Island I Fb: Ibiza House - Phi Phi Island Why Ibiza House? Location on the beach I 24 hours standby the Generator to support when Power Supply cut off I 24 hours of Front desk and Security Guard I 2 Pools and pool party every Tuesday, Thursday & Sunday with live DJs I Free Wi-Fi at all areas!

8/10 Good

Hector

Liked: Staff & service, property conditions & facilities, room comfort
Party Hostel
Its a party hostel so expect lots of partygoers, a pool and noise. If that is what you are looking for this is a great place with a nice pool and bar next to the beach and really close to all the best beachbars. They only downside would be the showers/toilet areas maybe they should separate showers from toilets because they are all together and it can get really wet.
Stayed 2 nights in Jan 2019
Response from Reservation & Sales Team on 3 Feb 2019
Dear Sir/Madam, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recent stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve the hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com

6/10 Okay

Amal

Disliked: Cleanliness, property conditions & facilities, room comfort
Need to update
The smell in the rooms are very bad. They need to update the rooms and the plumbing
Stayed 2 nights in Jan 2019
Response from Sales & Reservation Team on 17 Jan 2019
Dear Amal, On behalf of my team, I would like to thank you for your kind feedback. I am delighted to hear that our team want an extra step to ensure your experience at Ibiza House & RawiAnda Villas was a pleasant one. However, I regret to learn that the about the room in your opinion - please rest assured that our Housekeeping Manager has noted your valuable feedback and will review the whole comment to improve that At last, we are very much looking forward to your returning in not too far future. Sincerely, Sales & Reservation Team

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The category of room I booked was very poor, no fridge, no view., so in terms of value for money in Thailand very poor. Luckily for 2 days I managed to upgrade in this room around the pool was much better
Stayed 4 nights in Jan 2019
Response from Mackie on 22 Jan 2019
Dear GUEST, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice if college age
The place is not the best for couples or families. Spring Break feel to the property, pool parties 3 of the nights there with booming music until 3-4 in the morning. Staff was nice, room clean pools were clean.
Stayed 6 nights in Dec 2018
Response from Sutthipong Muangkaew on 11 Jan 2019
Dear Douglas, Thank you for sharing your recent experience at Ibiza House & RawiAnda Villas with like-minded travelers on Hotels.com. It is delightful to read your comments with various highlights on areas throughout the hotel. Our pool party is operating from 01.00-09.00PM. I have noted for the feedback about the which our team will take it seriously to work for the improvement. Please do let us know should you plan to return to Phi Phi Island, it would be our pleasure to welcoming you back. Sincerely, Sales & Reservation Team.

4/10 Poor

Anna

Liked: Staff & service
Very mixed
Very convenient if you want to party and not too loud considering it’s location for the double private rooms. However, we got bed bugs from staying here. It’s not the hotel’s fault as it just meant that other travelers left them there, but not ideal! There are so few decent places to stay in phi phi, so this place is fine? The island is beautiful but maybe just worth a day trip as the partying is better on koh tao and koh phangan anyway...
Stayed 3 nights in Dec 2018
Response from Sutthipong M. on 25 Dec 2018
Dear Anna, Thank you for your time to review and our hotel have pest control every month and after investigate is no have bed bugs. Best regards, Sales & Reservation Team

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The internet basically did not work. Not appropriate for them to say they have internet when it never connects
Stayed 1 night in Dec 2018
Response from Mackie on 25 Dec 2018
Dear Guest, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com

10/10 Excellent

Paul, Vancouver, BC

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Villa was great , good location . Could get loud at night
Stayed 3 nights in Dec 2018
Response from Mackie on 23 Dec 2018
Dear Paul, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com

2/10 Terrible

Cassio

Disliked: Cleanliness, property conditions & facilities, room comfort
Me and my wife booked a standard room for two people, but when we arrived we were taken to another type of accommodation that was located across the street from the hotel. And they said that we would have to pay more if we wanted to be in the room that we chose through the website. Horrible service and organization, room with terrible acoustic isolation , I do not recommend to anyone !!
Stayed 5 nights in Dec 2018
Response from Mackie on 25 Dec 2018
Dear Guest, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com

10/10 Excellent

Dave, Bedford, NH

Liked: Cleanliness, staff & service
Terrific location. If you want to party and be next to the beach this is the place. All of the best bars / nightclubs are steps away from the property so no long walk. Music / pounding music stops at 1:30am so if your a light sleeper pick something else. It’s Phi Phi one of Asia’s top party destinations so you probably did not come here for quite time - if you did go to the other side of the island far away from downtown. Also this hotel hosts one of the best pool parties on the island Sunday afternoon (I think also Thursday). Highly recommend the private bungalows.
Stayed 2 nights in Nov 2018
Response from Mackie on 25 Dec 2018
Dear Guest, Warm greeting from Ibiza House & RawiAnda Villas. Thank you very much for your recently stay with us, we very appreciate your rating and feedback. Your rating and feedback are very important for us to develop and improve hotel facility and service standard accordingly. And we hope to welcome you again in the further. Kind regards, Reservation & Sales Team ibizahouseppth@gmail.com

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Management / location / food 4* Fun !
Front Desk Manager li Feng & Bee amazing ! Tour Desk 3 ladies friendly / genuine / helpful always so booked all our trips at their ‘marble’ table top desk in lobby. Swam in roof top pool daily and loved breakfast plus beach views. Fun vibe - new hotel and great management !
Stayed 2 nights in Nov 2018
Response from Noon on 21 Nov 2018
Dear John, Thank you for your time and rating. We are looking forward to service you again on the future. Best Regards, Sales & Reservation Team

8/10 Good

Sam, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach and a short walk to the shops!
Stayed 1 night in Nov 2017
Response from Sutthipong Muangkaew on 26 Oct 2018
Dear Sam, Greeting from Ibiza House & Rawianda Villa. Thank you very much for your kind review. It is comment such as yours that inspires us to continue delivering exceptional experiences to our guests. Best regards, Management Team.