I really like the Mira, it's one of my go-to hotels in Kowloon. This time was the first time i booked it through Expedia, and I was treated like a second-class guest. I requested a room closer to elevator, ended up far away. Hotel charges were not charged to the room, I had to pay on the spot. The room and the amenities were as good as usual, but my treatment seemed to reflect the booking type.