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Reviews of Smiley Inn

2.5 out of 5
Smiley Inn
Flat E2, 13/F, Block E, 40 Nathan Road, Chungking Mansion, Kowloon

Reviews

5.6
Rating 10 - Excellent. 5 out of 17 reviews" "
Rating 8 - Good. 1 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 0 out of 17 reviews" "
Rating 2 - Terrible. 8 out of 17 reviews" "

6.6/10

Cleanliness

6.2/10

Staff & service

7.4/10

Amenities

5.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Gray

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience
I bòok for smiley inn but they transferred at joyous inn where i can say that it Not advisable for solo female travellers to stay in this place the room is so small and it has a bad odor sink has lick. The place where your pass going to the elevator uncomfortable to pass by alone..book for 2 night but ended up staying for lesa than 24hrs.
Stayed 2 nights in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
The room is so small we can't move.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for both restaurants/bars and also for getting around to see the sites. It is also conveniently located just 1 stop from Hung Hom Station. The A/C was ice cold and the wifi was very strong. It's a newer guesthouse so it was very nice. Endless shopping and places to eat. It's a fantastic location. I will stay again for sure.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guesthouse is located in a good area. Easily accessible with lots of amenties around it. Rooms are comfortable but little small. Space is premium in HK. Overall its a good guesthouse.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

Syahrul, Johor Bahru, Malaysia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros - The location is very easy to go everywhere. I booked for Smiley Inn but due to certain issue, was transferred to another hotel which under same company Comfort Guest House. Located at lift C. Prefer this compared to lift E initially. Straight for the main entrance.Room Clean. Staff friendly and can speak English. :-) Cons - Room too small, booked for family room and they claimed got 2 queen bed but I think the size of queen bed is slightly bigger that single bed. but still manage to share bed for 1 adult 1 kid.
Stayed 3 nights in Mar 2019

10/10 Excellent

Leeng

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, cleanliness! Very good location, close to all amenities. The hotel is very clean and well equipped. The staff is friendly and helpful. The only slight drawback is that at peak times the elevator is crowded and you have to queue. The trick to avoiding elevator congestion is to take the other elevator to a higher floor and walk back down one floor. I highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for price. There are MTR stations, convenience stores, restaurants, malls, and grocery stores all really close by. It was also easy to get to from the airport by taking the A21 bus for $33 HKD.I mostly like the location of the property, also like the cleanliness, staff's behaviour.. I would like to stay my next trip as well in the same hotel.
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
せまい、しんどい、高くても他泊まります
Stayed 4 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
사진과 다름 속지 마세요
감옥 독방 수준이예요 냄새 심하고 비추입니다
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Well placed for Kowloon with main sites walkable. Close to multiple MTR stops and shopping district,Lots of food around here. Love it!!
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
ใต้โรงแรมน่ากลัว แต่ทำเลดีมากใจกลางเมือง ห้องเล็กมากกกกก แคบมาก
Stayed 4 nights in Dec 2018

2/10 Terrible

WONKEUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
최악이예요
가격대비 어처구니 없음

2/10 Terrible

gérald

Disliked: Staff & service, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
オーバーブッキング
タイトル通り、部屋は本来のところではなく別のところの激狭に行かされました。現在エクスペディアに抗議してますが、返信ありません、どうなってますか? 至急対応してください。 オーバーブッキングするならグレードアップとか納得できるようなものにするべきです。もし部屋ないならせめて価格を下げるとか。同じ値段で本来の部屋よりヒドイ部屋はないです。 このようなホテルは掲載しないで欲しい。 以前もローマで同じような経験しました
Stayed 4 nights in Mar 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
清潔需加強
飯店位置非常好，但搭電梯上樓要等待非常久，不方便，房間較小，浴巾都破損，入住期間似乎都沒有協助更換床單，被單上還有黃色的污漬，整體感覺清潔程度不太好。
Stayed 3 nights in Jan 2018