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Reviews of Kongres Hotel Roca

4 out of 5
Kongres Hotel Roca
Južná trieda 117, Kosice

Reviews

8.4

Very good

Rating 10 - Excellent. 29 out of 73 reviews" "
Rating 8 - Good. 30 out of 73 reviews" "
Rating 6 - Okay. 10 out of 73 reviews" "
Rating 4 - Poor. 2 out of 73 reviews" "
Rating 2 - Terrible. 2 out of 73 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tracy, Amherst

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff and nice clean room.
Stayed 1 night in Jul 2023
Response from manager Kongres Hotel Roca on 18 Oct 2023
Dear Tracy, thank you for your stay a and nice review.Best wishes from Konges Hotel Roca team.

2/10 Terrible

Yolanda

Disliked: Staff & service, room comfort
There is room for improvement
It is very disappointing to sleep in a hotel where there is a constant electrical pumping noise outside your window when you shut the window to avoid the noise the air conditioner in your room does not work and to make it worse the hotel held a wedding reception where the party went all night without notifying there customers that you will get no sleep all night because of the loud noise. There was no selection of English on free to air Tv including Netflix and YouTube. The breakfast was satisfactory please provide a towel over your bread and tongs should be made available for all selections. No English labels on any of the breakfast selections including the coffee machine. They don’t encourage foreign tourists.
Stayed 2 nights in Aug 2023

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What a nice place friendly staff nice clean rooms. Excellent food would stay again!
Stayed 1 night in Jun 2023

8/10 Good

Pavel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
For this room price I expected little bit more, but room was clean. Restaurant was… bad… because of the staff. The waiter has another interest than his work - some girl. I can understand a little, but the people in the restaurant had empty glasses. After 20 minutes without any drink I payd and left.
Stayed 1 night in Mar 2023

10/10 Excellent

Anton

Stayed 2 nights in Feb 2023

10/10 Excellent

Pavol

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Martin

Stayed 1 night in Oct 2022

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room Great location
Stayed 1 night in Oct 2022

4/10 Poor

Cynthia D

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointment
Arrived at midnight after a delayed flight. Door was locked. Had to use call button to get in. Check-in was okay. Elevator was dirty and musty. Appears they are doing renovations. Room numbers were written on wall next to doors. Room very musty and warm, small, bathroom dingy. Door opening to shower area is very narrow. This hotel markets itself as upper end but definitely not. Very disappointed.
Stayed 1 night in Sep 2022

10/10 Excellent

Ramy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and Thoughtful Amenities
Very comfortable and thoughtful amenities. Bathroom and shower was top notch. Attractive decor and very welcoming staff. Will definitely be back!
Stayed 1 night in Apr 2022

10/10 Excellent

Rimm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip to Kosice
For last minute trip it was good choice for one night. Check in for quick and without problem. Breakfast was good. Room was clean and nice. Till next time.
Stayed 2 nights in Mar 2022

8/10 Good

Petr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business friendly located next to the airport
Nice hotel near the airport. Great for business travel. Good resturant.
Stayed 1 night in Aug 2021

8/10 Good

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room is very small. The shower is very small, no mini bar in the property
Stayed 1 night in Aug 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant, comfortable stay
Our second stay here, at the end of the holiday. Standard was as good as on our previous stay, breakfast even better. Staff kept our phone charger safe (we forgot it in the room) and gave it back to us on our second stay. Excellent parking facilities and the Occitane body wash freely available in the shower and wash basin is a very nice touch. We really liked the walk-in showers.Thank you.
Stayed 1 night in Jun 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
June 1st 2019
Really good stay. About a mile from the centre of town but right beside a tram stop so very easy.
Stayed 1 night in Jun 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Kosice with a real shower
It was a nice hotel with an actual shower. Most hotels in Kosice do not have standup showers, but have bathtubs with a shower head, which means that you will have to sit down to give yourself a shower. The place was clean, and the bed was good. There is a buzzing noise that comes from the power slot where you put your access card in to turn on the lights. If you want it to be quiet at night, pull out the card. The location is fairly industrial, but it is a short drive to the historic quarter. There isn't much within a 15-minute walk of the hotel. Breakfast was good.
Stayed 1 night in Apr 2019

6/10 Okay

Olimpiu

Liked: Cleanliness
Cold in room
Stayed 1 night in Dec 2017
Response from Manager Kongres Hotel Roca Košice on 2 Feb 2018
Dear guests, thank you for your opinion, we are sorry that you did not contact reception desk for help with termostat in your room. Your Kongres Hotel Roca team.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money if you want to basic hotel for a short stay. The food was better than expected. The rooms are small but it's good to have a nice shower.

8/10 Good

Dorann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Functional great for price,wonderful breakfast included Industrial area

6/10 Okay

jordan

Liked: Cleanliness, room comfort

6/10 Okay

Ernest, Sacramento, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Great Breakfast...but TINY TINY ROOMS
The rooms are TINY, so tiny that to get into bed you have to climb across the bed because there is no space around the sides of the bed. It's bordered by walls on the right and on the left. There's no refrigerator. There are no wall sockets near the bed to plug in a laptop or an ipad.

4/10 Poor

Kenneth

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SFSE

Liked: Cleanliness, staff & service, room comfort
Decent for the money
Location is not perfect, but the hotel itself and it's stuff is great. Rooms are modern and clean

8/10 Good

Piotr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First day of cicle trip to easter europe.
Front desk really helpfull.
Response from Ivana on 7 May 2016
Dear guest, thank you for your review. We hope see you again. Kongres Hotel Roca team.

8/10 Good

LMR, Gainesville, Va

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Restaurant
The staff was very helpful. The restaurant was excellent. The food was great and the prices unbelievable.

8/10 Good

CIPRIAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, industrial area location
Stayed 1 night in Mar 2024

8/10 Good

sylvain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

Sascha

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Negativ: Waschbecken immer Zimmer sehr gewöhnungsbedürftig. Die Dusche hat das Zimmer geflutet. Keine Heizung im Bad (sehr kalt) und aus dem Duschkopf kam überall Wasser raus. Nur zwei Steckdosen im Zimmer und keine am Bett. Positiv: gutes Frühstück, sehr nettes Personal
Stayed 4 nights in Nov 2023

8/10 Good

LI-CHANG

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
住宿體驗
由於前一天與同事同住"標準套房, 1 張標準雙人床和 1 張沙發床"的房型，所以相對來說"標準雙人房, 1 張標準雙人床"好多了，只是Roca飯店若是商務需求的話，建議至少要有多孔的插座或延長線；另外洗手台旁邊就不要當書桌使用，因為檯面偏淺；最後浴室的隔板胖一點的人會有點困難，廁紙感覺放很久了，還好有一盒面紙；若有價錢等因素，可以試試
Stayed 4 nights in Sep 2023
Response from manager Kongres Hotel Roca on 18 Oct 2023
Dear Li Chang,thank you for your stay and your opinion.Best wishes Kongres Hotel Roca

6/10 Okay

Ulrika

Stayed 2 nights in Jul 2023

2/10 Terrible

Turan

Stayed 1 night in May 2023

8/10 Good

Persio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Distante do centro, mas vale o custo benefício
Silencioso. Distante do centro, mas com condução pública fácil. Apesar de ser internacional, não havia cardápio em inglês. Café da manhã muito bom.
Stayed 1 night in Jul 2022

10/10 Excellent

Hirth

Stayed 1 night in Aug 2022

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Shamir

Stayed 1 night in May 2022

10/10 Excellent

Erwin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rewelacja na wejend
Wszystko super. Obsługa mega miła, pokój zadbany, czysty, codziennie nowe ręczniki.
Stayed 3 nights in Apr 2022

8/10 Good

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

vitezslav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Karol

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful staff! Helpful with literally everything we requested. Will definitely come back. Rooms were lovely modern, spacious and with AC.
Stayed 4 nights in Jun 2021

10/10 Excellent

Vitezslav

Stayed 1 night in Aug 2020

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Jakub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018