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Reviews of Hotel Crystal

3.5 out of 5
Hotel Crystal
Slovenskej jednoty 8, Kosice

Reviews

9.2

Wonderful

Rating 10 - Excellent. 65 out of 97 reviews" "
Rating 8 - Good. 28 out of 97 reviews" "
Rating 6 - Okay. 2 out of 97 reviews" "
Rating 4 - Poor. 1 out of 97 reviews" "
Rating 2 - Terrible. 1 out of 97 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JERYL, MILFORD

Liked: Cleanliness, staff & service, property conditions & facilities
The desk staff was very welcoming. The breakfast was amazing. very comfortable accommodation. I would definitely stay here again.
Stayed 2 nights in Nov 2023

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, property conditions & facilities
The separate sitting room adjoining the bedroom was a bonus. At the hotel we booked a taxi to the railway station but the taxi headed towards the airport!

10/10 Excellent

elyahu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from . on 5 Jan 2023
Thank you very much for your visit and nice rating. It will be our pleasure to welcome you in our hotel again. Best regards, reception, hotel Crytal

10/10 Excellent

Nicole Antonina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and clean, the breakfast was good and so much variety.
Stayed 6 nights in Jul 2022
Response from . on 10 Aug 2022
Dear Nicole Antonina, thank you very much for your positive rating. We are glad that you were satisfied in out hotel. Have a nice day, Jana, reception hotel Crystal

10/10 Excellent

Tom

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast
Stayed 4 nights in May 2022
Response from Jana, recepcia hotel Crystal on 5 Jul 2022
Thank you very much for your visit and feedback. We appreciate it. Best regards,

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

2/10 Terrible

dilshod

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
40 min to check in
Stayed 1 night in Apr 2022
Response from Reception on 25 Apr 2022
Hello Dear Dilshod, We apologize for any inconvenience. Your delay at the reception was due to putting your personal details into our system. Sincerely Hotel Crystal ***

8/10 Good

Nataliya

Stayed 1 night in Mar 2022

10/10 Excellent

Piotr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021
Response from . on 3 May 2022
Dear Mr. Piotr, Thank you very much for your visit and time to write us feedbeck. Looking forward to your next visit in the future. Best regards, Jana, reception

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021
Response from . on 5 Sept 2021
Dear Sir/ Madam, thank you very much for your positive rating. We appreciate your feedback. Looking forward to your next visit. Best regards, Jana, hotel Crystal, reception

10/10 Excellent

Jaroslava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect short stay, 24h reception big +
Reasonable price, comfortable bed. Nice breakfast with plenty of chose. Close to train,/ bus stations. Shopping centre.
Stayed 1 night in Mar 2020
Response from Katarina - Receptionist on 4 Jun 2021
Dear Ms. Jaroslava, Thank you for the delightful feedback! We are very happy to read that you felt our service was excellent. We look forward to the opportunity of welcoming you back again in the future. Kind regards Hotel Crystal

10/10 Excellent

mohammed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Jordan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Andrej

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crystal opinion
Amazing. Very good positioned (5 min) from city centre. Nice view to city from a room (7th floor).
View from the room
Stayed 2 nights in Oct 2019
Response from Milica - FOM on 4 Nov 2019
Dear Mr. Andrej, thank You very much for writing a review about Your stay at Hotel Crystal 3*. We are very please You have enjoyed Your stay and appreciate the view, Thank You for a nice photo. Best regards from Hotel Crystal team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

S

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great very close to everything. The staff is very friendly. The breakfast buffet was good with many options. The only comment I have is that the room did not have an AC.
Stayed 1 night in Sep 2019
Response from Milica - Front office on 4 Oct 2019
Dear Sir or Madam, Thank You very much for booking Hotel Crystal 3* for Your stay in Košice. We are very pleased, you have enjoyed your stay and wrote us such a positive review. Hopefully You will visit us next time. We will be happy to welcome you again. Kind regards,

10/10 Excellent

achille

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay
I'm often in Kosice and I always book this Hotel. Rooms are clean and well provided. Staff is very kind and available for any inquiries. Prices are absolutely worth. espresso (very good) 1,60 Breakfast? One of the best I ever tried. Buffet with all kinds of tastes. sweet salty fruit... Suggested
Stayed 1 night in Aug 2019

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in oisice
Super hotel. Clean, modern, awesome breakfast. Great staff. Perfect when figuring kosice.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a shared bathroom with another room, luckily it wasn’t occupied.
Stayed 1 night in Aug 2019

8/10 Good

FaiChoi, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a wonderful new hotel. Clean and new plus the environment is quiet and convenient. I have to say their breakfast is the best among the peers. The staff are friendly and helpful. One remark for Asian tourists: the rooms are not air conditioned. Asians may find hot in the summer.
Stayed 3 nights in Jun 2019

8/10 Good

H Ajith

Liked: Cleanliness, property conditions & facilities
No AC, Fridge, Iron
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Kosice
A very clean comfortable room with a great shower. In reasonable walking distance to main Street of Kosice. Parking free on site.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location 15 minutes walking to old town. Free parking and good service
Stayed 1 night in May 2019
Response from Jana Pavkovcekova,Hotel Crystal on 1 Aug 2019
We appreciate your feedback. It is our pleasure that you were satisfied with our services. Regards,

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Crystal
Very new and clean hotel. Good breakfast. Very good value for the money
Stayed 1 night in Apr 2019
Response from Jana Pavkovcekova, on 1 Aug 2019
Dear Michael, thank you for your positive rating. Your feed back is very important for us. It is our pleasure that you were satisfied with our services. Best regards,

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Jana Pavkovcekova, on 1 Aug 2019
Veľmi pekne ďakujeme za Vaše hodnotenie. Sme radi, že ste sa u nás cítili spokojne. S pozdravom,

10/10 Excellent

Victor Ioan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Rooms were very clean, beds are comfortable, breakfast is delicious and staff is really nice.
Stayed 1 night in Jan 2019
Response from Jana Pavkovcekova, on 10 Feb 2019
Thank you for your rating. We will looking forward to your next visit. Have a nice day. Regards, Jana Pavkovcekova, Hotel Crystal, receptionist

10/10 Excellent

David, Winnipeg, Canada

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location is quite good with easy access to public transport in the form of buses or trams directly outside of the hotel. The check-in process was quick and the staff understood English which was a treat. Some of the rooms are ideal for families as they are somewhat setup a suites. A separate living room with TV and table and chairs/couch with separated toilet and washroom. The two bedrooms share this common area and can be individually locked which makes this design rather unique but very family or companion friendly. The breakfast is amazing and has many varieties for all sorts of dietary needs. The downside is that there doesn't seem to be a restaurant near by which is open late and only a small cafe/bar in the lobby area which is fine for drinks but not great for other food. In better weather the distance to the old town can be walked easily and the staff seem accommodating to help with tourist type questions. Clean rooms and comfortable beds.
Stayed 1 night in Jan 2019
Response from Jana Pavkovcekova, on 10 Feb 2019
Dear Mr. David, thank you for your rating. We appreciate it. Have a nice day. Best regards, Jana Pavkovcekova, Hotel Crystal, reception

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from recepcia on 24 Jan 2019
Dakujeme pekne za Vase hodnotenie. Budeme sa tesit na Vasu dalsiu navstevu. S pozdravom, Jana Pavkovcekova, Hotel Crystal, recepcia

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Maria Kapralova on 22 Jan 2019
Thank you very much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New clean hotel, big bathroom, separate toilet. Large TV. Tasty, plentiful breakfast. Located near the city center, big free parking.
Stayed 1 night in Dec 2018
Response from Maria Kapralova on 22 Jan 2019
Thank you very much for your opinion

8/10 Good

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Reception Manager on 9 Jan 2019
Thank you for your rating. We will looking forward to your next visit. Best regards, Maria Kapralova Hotel Crystal

8/10 Good

Adrian

Comfortable rooms. New and modern. Very clean. Reasonably close to old town. Parking on site. Unfortunately no kettle in room. Breakfast was not to our taste
Stayed 2 nights in Nov 2018
Response from Maria Kapralova on 7 Dec 2018
Thank you for your opinion and thank you for your stay. Best regards.

10/10 Excellent

Radu-Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice!
Very nice experience staying here, especially regarding connecting rooms, use of space and hotel organisation. Clean and newly designed rooms, very nice and kind hotel staff, rich and tasteful breakfast, surveilled and access controlled parking. Lots of shops and restaurants nearby, good value for money. The only drawback was that the internet connection was really slow... But otherwise, totally recomment it!
Stayed 1 night in Nov 2018
Response from Maria Kapralova on 7 Dec 2018
Thank you for your opinion and thank you for your stay with us.

6/10 Okay

Olha

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greit for overnatting
Supert rom.
Stayed 3 nights in Jul 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in May 2023
Response from . on 7 Jun 2023
Thank you very much for your positive rating. We appreciate it. Hope, you will come also next time upon your next visit to Kosice. Have a nice day. Best regards, Jana, receptionhotel Crystal***

8/10 Good

hao

Business traveller
Liked: Cleanliness, staff & service, room comfort
Alles wunderbar und ich werde gerne noch mal besuchen.
Stayed 1 night in Dec 2022
Response from . on 5 Jan 2023
Vielen Dank für Ihre Bewertung. Wir freuen uns auf Ihren nächsten Besuch.Schonen Tag noch. Rezeption Hotel Crystal

8/10 Good

Shigeru

Stayed 1 night in Oct 2022
Response from . on 31 Oct 2022
Dear Sir/ Madam, thank you for your feedback. We are glad that you were satisfied in our hotel. Best regards, hotel Crystal

8/10 Good

Miroslava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bol pekný, čistý a posteľ pohodlná. Páčil sa mi online check-in vopred ktorý urýchlil vybavenie na recepcii pri príchode. Odporučila by som lepšie označenie vjazdu na parkovisko, musela som obísť celý blok, keďže odbočku som si na prvýkrát nevšimla.
Stayed 2 nights in Sep 2022
Response from . on 11 Sept 2022
Dobrý deň pani Miroslava, ďakujeme pekne za Vaše hodnotenie. Spätná väzba je pre nás veľmi dôležitá. Sme radi, že ste sa u nás cítili príjemne. S pozdravom, hotel Crystal

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles gut!!!
Stayed 2 nights in Jul 2022
Response from Jana, on 10 Aug 2022
Schönen Tag, Vielen Dank für Ihre Bewertung. Recepzion hotel Crystal

8/10 Good

Erwin

Liked: Cleanliness, property conditions & facilities, room comfort
Geht für eine Nacht
Das Umfeld ist nicht sehr ansprechend. 15 Minuten Fußweg zum Stadtzentrum. Hotel hat keine Bar. Frühstück nichts besonderes.
Stayed 1 night in Jul 2022
Response from Miroslav on 30 Jul 2022
Lieber Herr Erwin, Zunächst möchte ich Ihnen dafür bedanken, dass Sie sich die Zeit genommen haben, fur Ihre ruckmeldung . Wir freuen uns über jedes ehrliche Feedback unserer Gäste, ob positiv oder negativ, da nur so das kontinuierliche Wachstum und die Entwicklung unserer Dienstleistungen gewährleistet werden können. Vielen Dank für Ihren Besuch und Ihr Feedback. Wir freuen uns, Sie wieder begrüßen zu dürfen Rezeption Hotel Crystal***

10/10 Excellent

GLORIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Si desayuno buffet, tiene mucha variedad de productos
Stayed 1 night in Jul 2022
Response from Miroslav on 17 Jul 2022
Dear Gloria, thank you very much for your detailed review. Your opinion is very important for us. We do everything we can to ensure that all our guests leave our hotel equally satisfied, which is why we value your feedback very much. I hope to be welcoming you again soon! Reception Miroslav Hotel Crystal***

10/10 Excellent

Jacek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Very nice hotel in the center of the city.
Stayed 1 night in May 2022
Response from . on 5 Jul 2022
Dobrý deň pán Jacek, ďakujeme veľmi pekne za Vašú milú spätnú reakciu na náš hotel.

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Jana on 11 Feb 2022
Dear Mr. Tobias, we appreciate your positive rating. We are glad that you were satisfied with our services. Best regards, Jana, reception hotel Crystal***

10/10 Excellent

SEONGHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Jana on 11 Feb 2022
Good morning, thank you for your stay and nice reaction for our hotel. We will looking forward to your next visit. Have a nice day. Jana, reception Hotel Crystal***

10/10 Excellent

Seung Hwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
굿~~
아주 마음에듭니다, 다만 코로나로 모든 시설이 클로즈된것빼곤, 조식도 방으로 배달해줘서 좋았습니다
Stayed 1 night in Nov 2021

10/10 Excellent

claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel fonctionnel
Hotel confortable, petit déjeuner agreable
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Stadthotel mit großartigem Frühstück
Alles perfekt!
Stayed 1 night in Aug 2021
Response from . on 5 Sept 2021
Guten Tag. Danke für die schöne Bewertung. Wir würden uns sehr freuen, wenn Sie uns das nächste Mal besuchen. Aufrichtig, Jana, hotel Crystal***

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel. Jediná chyba, ktorú udelali soudruzi pri rekonštrukcii hotela bola, že neurobili centrálnu klimatizáciu. Nám teplo vadí, ale sme z paneláku zvyknutí.
Stayed 3 nights in Aug 2021
Response from . on 5 Sept 2021
Dobrý deň pán Ivan, ďakujeme pekne za Vaše hodnotenie. V aktuálnej sezóne sa venujeme skvalitňovaniu našich služieb, priestorov a montáži klimatizácie. Pevne veríme, že nás prídete navštíviť znova a budete odchádzať s príjemnejším zážitkom. So srdečným pozdravom Jana, recepcia hotela Crystal***