What really defines this hotel is the excellent calibre of staff. Whether bar staff, reception, restaurant or housekeeping all were unfailingly courteous, charming and helpful, with great sense of humour too! The hotel grounds are beautiful and very well presented, food in all restaurants is great, though the buffet format does get a bit repetitive, entertainment is geared towards the mainly German clientele, only negative for me was the amount of smokers. With regard to the rooms, I would think a refurb is required as the decor and furniture is rather tired and on the verge of shabby - really didn't bother us too much as the pools and outdoor space was fantastic and the beach just fabulous. We would certainly return without hesitation.
What a fantastic hotel. If you're looking for somewhere peaceful, luxurious and relaxing then this ticks all the boxes! Great food, staff and rooms...the private beach is lovely and the service here impeccable! I would definitely return.
Arrived at 23.45 and greeted with cocktails on arrival by the manager, tour of the hotel/facilities. Cases were taken to the room, a small food platter was laid on. All staff were friendly/helpful (nothing too much trouble). Child free zone (a big plus!), a very pleasing 4 star hotel (definately not a 5 or 6 as advertised on some sites) but a good experience overall. Food excellent,(breakfasts are excellent....kept us going until at least mid afternoon) cleanliness in general excellent, room was a little below a 4 star (but nothing to moan about), Tip: Do not book a taxi through the hotel (theres always plenty of taxis at the airport and in Kos town) the hotel will typically charge the taxi firm a fee for booking and they will pass the fee onto you e.g.: Airport to Hotel 35 euros (if you ask the hotel to book it it'll cost you 55 euros) Had a slight misunderstanding with restaurant manager (but once I spoke to Maria the hotel manger, it was swiftly resolved...a big plus to her and to him for acknowledging/apologising). If I had to criticise anything I would say it needed a little more entertainment in the evening (they hold a BBQ evening on a Monday, Greek night on a Wednesday & cocktails on a Friday, just the food/drinks no entertainment... a guitar or piano playing in the background would be nice so that couples could have a smooch after a nice meal and a few glasses of fine wine, this would also help couples to interact a little better. Would defiantly recommend.
We had a lovely week here the reception staff were extremely helpful in overcoming a difficult situation with regard to having a walk in shower for an elderly lady travelling with us we can't thank them enough. The bar staff and restaurant staff were all lovely Plenty of choice of lovely food. The animation team work extremely hard and do a wonderful job. Overall the Hotel does all it can to make the holiday very enjoyable. The best rooms are the pool suites and the seafront suites.
We stayed at the Blue Domes in May 2013 and were so impressed that we decided to return this year. The hotel is truly luxurious.
The rooms are spacious, clean and well air conditioned to make your stay as comfortable as possible. The food is simply superb with something there for every taste! The hotel is wonderfully laid out and even in peak holiday season in August, it did not feel crowded at all. The beach is great with crystal clear water. All the staff are wonderful; so polite and nothing is ever too much trouble. They are so accommodating and you really are made to feel extremely welcome. The hotel is so clean and there is a real attention to detail.
I feel very privileged to have been able to return to the Blue Domes and I would not hesitate to recommend it unreservedly. Simply fantastic, thank you!
This is a beautiful resort! The gardens are immaculate as is the entire resort and the staff are extremely welcoming and friendly. Considering it is such a huge place, staff remembered us and quickly accommodated our requirements, even remembering our favourite evening drinks. Staff in the main restaurant are lovely and the food is amazing. The buffet style dining provides a wide range of options of both hot and cold dishes, everything is fresh and plentiful.
The little mini market has a wide range of products from cotton buds to cold beer, pencil sharpeners to pomegranates and the staff,again, are really friendly and helpful.
There is a friendly calm family atmosphere around the resort with plenty to do if you are that way inclined but no pressure to be active if you prefer a lazy beach and pool day. Each pool offers a different atmosphere with aqua aerobics and water polo for anyone who wants to join in at some or a quiet dip for the serious sunbathers at others.
Our room was clean and comfortable and set in a small block of eight appartment with views across the gardens and down to the sea. The resident little owl appeared daily and we had several sightings of a barn owl at night.
The sports facilities are great. We hired bikes for the day and had a very enjoyable ride to Kos Town and back. Most of the road runs alongside the beach so you can always stop for a dip when it gets too hot - which it will!
We would definitely recommend this resort to friends and family.
Iain & Lisa from London, UK
Located just eight kilometers from the airport and 18 kilometers from Kos Town, the Neptune Spa & Resort borders a broad …More
Top hotel, huge infinity pool with amazing views out to the sea. We had a superior room which had partial but nevertheless great sea view. Premium rooms will give you uninterupted sea views but at a premium.
Entertainment was pretty average. Food pretty run of the mill for all inclusive buffets but had a wide selection so something for everyone.
€15 into Kos town which is worth a visit but to be honest we were just looking for a relaxing holiday and this hotel was perfect for that.
Temps in high twenties, has an amazing spa aswell if you can take yourself out of the sun for a while.
Has a beach but we were happy by the infinity pool.
Great value, we booked through expedia and got transfers via company reccommended by hotel - went like clockwork. About 45mins from airport.
Would recommend this very highly and the staff were fantastic!
If you go all inclusive you only get one free night at the med restaurant on the front, we just went to main restaurant the rest of the time.
Lovely excellent staff all over hotel.. Loved the holiday.... Slight grievance booked studio room it was clean but bathroom disappointing .... Did ask for issues to be put right which they tried but it was not good... Shower had no rail.. Water out of sink taps. Just a dribble... Could have complained more but only being there a week just couldn't be fussed... Shame loved the holiday...
*For these trips, trip savings is at least equal to the cost of the flight or hotel if booked separately. Note: For trips including flights, you will be charged by the airline for the flight, but your savings on the trip will equal the cost of the flight.