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Reviews of Kipriotis Village Resort - All Inclusive

4 out of 5
Kipriotis Village Resort - All Inclusive
Georgiou Papandreou Street, Psalidi, Kos, Kos Island

Reviews

7.4

Good

Rating 10 - Excellent. 37 out of 177 reviews" "
Rating 8 - Good. 78 out of 177 reviews" "
Rating 6 - Okay. 37 out of 177 reviews" "
Rating 4 - Poor. 17 out of 177 reviews" "
Rating 2 - Terrible. 8 out of 177 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Clarice

Travelled with group
Could do with some renovations. Phone in our room doesn’t work. Need better mattress.
Stayed 9 nights in Oct 2023

6/10 Okay

Jolanta Anna

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service
Es ist nicht das was im Angebot Stand. Gläser und Teller im Restaurant sind oft dreckig. Bedingung ist unzufrieden und unfreundlich. Die Insel ist wunderschön und ich werde sicher hier wieder kommen aber nicht mehr zu dem Hotel.
Stayed 6 nights in Sep 2023

2/10 Terrible

Maera

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
short vacation
It was good as I expected
Stayed 4 nights in Jul 2023

6/10 Okay

Danielle

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A nice location. Resort is dated. Bathrooms could use an update. Food options were limited, similar items each day. Location was beautiful and close to shopping and attractions

10/10 Excellent

JOANNA

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jun 2023

6/10 Okay

john

Travelled with family
Disliked: Staff & service, property conditions & facilities
Queues for bars were horrendous, have to be up and grab a sunbed by 8 am even though pools dont open until 10am or you wont get a sunbed and not enough sunbeds for amount of guests. Seems as though they do not have enough facilities in general for amount of guests at resort. Some staff are rude, but them some cant do enough for you. Housekeeping is hit and miss and we went 4 days without our room being cleaned and no toilet roll replenished or bins emptied during that time.

4/10 Poor

Mark

Travelled with family
Disliked: Staff & service, property conditions & facilities
Very poor staff and pools.
Overall we were very disappointed with our stay. We paid a lot of money for what we thought was a 4 star hotel but this hotel definitely isn’t 4 star. The reception staff are all rude and not helpful. They never answer the phone and just leave you standing at the desk. The queue for food and drinks are way too long. The biggest disappointment was the quality of the water in the pools. They are filthy dirty and all of our swimwear turned green and we couldn’t wear them again.
Stayed 14 nights in Jul 2023

4/10 Poor

Vanessa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We came over for a friends wedding, when we arrived at the hotel the internet was down so had to Wait about an hour to get in to our room, once in the room we realised how dated the hotel was compared to the pictures online! We also had ants in our room which having a 1 year old that wants to crawl round isn’t very nice! There is clearly not enough sun beds for the amount of people staying at the hotel we had to sit on the floor if we wanted to sit by the pool! Also we were all inclusive however at night there was only 1 member of staff on the main bar and the queue was horrendous so we went out most nights which isn’t really what we wanted to do when booking all inclusive!
Stayed 4 nights in Jul 2023

10/10 Excellent

Constantinos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good hotel, can get very busy.
Great week here in june 23, kids had a blast. Food was ok everyday something different and suitable for all tastes. The pool gets very busy and although multiple signs state no reserving sun beds they all seem to get reserved before 9.00 even though the pool is not open until 10. Overall good experience, loads to do and very clean.
Stayed 7 nights in Jun 2023

8/10 Good

filip

Travelled with family
Stayed 7 nights in May 2023

2/10 Terrible

Tim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is by far the worst hotel i have ever stayed in. Prepare to que for everything and dont expect to sit down as a family together for a meal. We had a horrible stay, playgrounds are leathal 3 kids in space 5 minutes injured, gaps in safty matts and sticking up. We went to a show and kids were dancing beside the stage which had water veside it with signs stating water, we realized after 10minutes when we start getting a smell it was sewerage from the toilets beside the stage, we alerted the animation team to stop the show and reported it to guest relations it still continued for at least 30min. We asked to be refunded or moved hotel after this, only positive was a really nice lady called Ria in guest relations who moved us to another hotel. Really annoyed with the management of this hotel they dont care, wont speak to there guests. My 2 year old has been very sick since we have returned and we have had him at the hospital and they said he has definitely picked up something while away. This place is a health and safety risk and should be shut down. Beware do not book. I have never posted a review good or bad but had to for this place.
Stayed 7 nights in May 2023

8/10 Good

Grzegorz

Stayed 7 nights in May 2023

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities
Food was consistent with culture Great entertainment staff Every staffmember super friendly Accommodations were modest but sufficient
Stayed 1 night in Apr 2023

2/10 Terrible

LUIGI

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WE DIDN'T LIKE ANYTHING, TOO CHEAP.......
Stayed 4 nights in Sep 2022

8/10 Good

Guy

Stayed 7 nights in Aug 2022

6/10 Okay

Valeriia

Stayed 3 nights in Jun 2022

4/10 Poor

chloe

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service
Friends wedding... wouldnt stay there again!!!
Check in at the hotel took nearly an hour! Many others arrived at same time (hotel knew this) with 1 worker on reception. No welcome pack or any details of facilities, times for meals or anything!! Had to walk 1 mile to room in dark with 6 cases and 2 young kids. Arrived to boiling room, AC not working and ants everywhere! AC finally looked at 2 days later, still rubbish in one room and didn't work in the other. Ants became worse as time went on! Cleaners and animation team were fab and friendly. Majority of reception staff were rude. No onsite medic at all! Told to travel to Kos town for medical attention!!! When we asked them for a bottle of water for our sick friend they said they weren't a bar!!! Friends arrived to no bed sheets or kids beds made up in early hours!! Others had no towels!!
Stayed 11 nights in May 2022

4/10 Poor

Emma

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!
If you're looking for cheap and basic then this is the place for you however expect miserable staff who couldn't care less about your happiness while you stay at the hotel. Also expect to be given a room you didn't book, or without the correct number of beds or bedding or bathroom lights or showers that don't work. If you like air conditioning then you've got a 50% chance of getting it but don't bank on it. Basic food and syrup filled mixers for the most watered down alcohol you can imagine. The entertainment staff are cheerful but that's as good as it gets. Reception could not be less helpful whether you need a taxi or you have a issue of any kind with your booking or room. Staff are rude and seem like they really do not enjoy being there at all. Will not be going back.
Stayed 7 nights in May 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from Guest Service Team Kipriotis Group of Hotels on 7 Oct 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Guest Service Team Kipriotis Group of Hotels

8/10 Good

Verified traveller

Stayed 7 nights in Sep 2019
Response from Guest Service Team Kipriotis Group of Hotels on 29 Sept 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Guest Service Team Kipriotis Group of Hotels

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2019
Response from Guest Service Team Kipriotis Group of Hotels on 18 Sept 2019
Dear Claudia, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Guest Service Team Kipriotis Group of Hotels

2/10 Terrible

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bad quality food/drinks not much entertainment for what they charge
Stayed 12 nights in Aug 2019
Response from Guest Service Team Kipriotis Group of Hotels on 10 Sept 2019
Dear Guest, Thank you for taking the time to review Kipriotis Village Resort during your recent stay with us. Regarding the drinks on offer, it is extremely important to clarify that we implement constantly careful and of high standard check practices to maintain the best quality of our products and be consistent with hygiene regulations. Our guests find our offer more than efficient, being particularly satisfied with the drink and food selection in terms of variety and quality. However, we understand that the preferences vary among our guests and each case is unique. We were disheartened by the fact that you were dissatisfied with the food on offer. This is a difficult subject on which to comment, as what will appeal to one person may not appeal to another. We do our utmost to cater for all our guests and we do believe that the vast majority of our guests are happy with the food on offer. However, we are sorry if the food served was not to your personal satisfaction. All the points that you have raised will be thoroughly discussed during our management meeting and will certainly contribute to our continuous efforts to improve. We hope you had a nice return home! Kind regards, Guest Service Team Kipriotis Group of Hotels

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2019
Response from Guest Service Team Kipriotis Group of Hotels on 10 Sept 2019
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Guest Service Team Kipriotis Group of Hotels

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plastic
The one thing that put me off this hotel all inclusive was the amount of plastic that was used. Plastic everywhere, rolling around the pool area (not the hotel's fault) the clients were not taking of disposing of these properly. The singe use plastic should be banned.
Stayed 2 nights in Aug 2019
Response from Guest Service Team Kipriotis Group of Hotels on 3 Sept 2019
Dear Catherine, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Kind regards, Guest Service Team Kipriotis Group of Hotels

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Guest Service Team Kipriotis Group of Hotels on 6 Aug 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Guest Service Team Kipriotis Group of Hotels

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2019
Response from Guest Service Team Kipriotis Group of Hotels on 21 Jul 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Guest Service Team Kipriotis Group of Hotels

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2019
Response from Guest Service Team Kipriotis Group of Hotels on 10 Jul 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Guest Service Team Kipriotis Group of Hotels

8/10 Good

Verified traveller

Stayed 7 nights in Jun 2019
Response from Guest Service Team Kipriotis Group of Hotels on 5 Jul 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Guest Service Team Kipriotis Group of Hotels

6/10 Okay

Naz, Uk

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This is a nice looking resort with lots of pools and well presented rooms. But It’s very overcrowded and you struggle to find sun beds in the shade as they’re all taken in the morning. Drinks are mixed with water, taste foul. U have to pay €3 for sun beds on the beach even though it’s an all inclusive resort with its own private beach. The evening entertainment was good but the kids show was just repetitive every night.
Stayed 7 nights in Jun 2019
Response from Guest Service Team Kipriotis Group of Hotels on 2 Jul 2019
Dear Naz, Thank you very much for taking the time to review Kipriotis Village Resort during your recent stay with us. Our holidays are sold with clear descriptions available online and we are confident that we deliver exactly what we advertise. The beach is public and we provide basic facilities that are permitted to us. Regarding drink offer, it is extremely important to clarify that we implement constantly careful and of high standard check practices to maintain the best quality of our products and be consistent with hygiene regulations. Our guests find our offer more than efficient, being particularly satisfied with the drink and food selection in terms of variety and quality. However, we understand that the preferences vary among our guests and each case is unique. We hope to see you again sometime in the near future. Kind regards, Guest Service Team Kipriotis Group of Hotels

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jun 2019
Response from Guest Service Team Kipriotis Group of Hotels on 21 Jun 2019
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Guest Service Team Kipriotis Group of Hotels

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kiproitis village
amazing pools and flumes .so much food to choose from.staff really friendly and helpful.beautiful clean rooms
Stayed 14 nights in Sep 2018
Response from Guest Service Team Kipriotis Group of Hotels on 20 Oct 2018
Dear Guest, Thank you for your valuable feedback following your recent stay at Kipriotis Village Resort. We are happy to know that you had a great time during your stay with us. We do hope that we will have the pleasure of welcoming you back in the magical island of Kos on a future visit. Kind regards, Guest Service Team Kipriotis Group of Hotels

10/10 Excellent

Jon, Tadworth, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We visited this resort, as our daughter was getting married here & it had everything we needed and wanted. The staff were very pleasant & friendly & worked very hard. The rooms were clean & were a good size. However, the bathroom was a bit tired looking and could do with being upgraded. The rooms were cleaned daily without fail. This is an 'All Inclusive' resort & the standard of food I felt was very good, especially considering it had to be mass produced to accommodate all who were staying there. There was also a good choice of different hot & cold dishes to choose from, so there should be something there for everyone. Drinks-wise, the All Inclusive drinks stop at 10pm in the hotel, but continue to midnight in the outside pool bar. This is strictly adhered to. This was a bit disappointing as we liked spending time in the hotel bar, but at 10pm if we wanted more drinks we had to go to the pool bar, which for us was too noisy. From our perspective, the All Inclusive drinks should finish at the same time in all bars, i.e. midnight. There were several pools to choose from, which was good. We went to the kids pool areas where the water was shallow, so our grandchildren could play in the water safely. There was also a pirate ship pool for older kids to play in, which is a bit deeper. If you didn't have kids or preferred not to be around them, there was the Olympic pool. All-in-all, we had a fantastic time at this resort and have no hesitation in recommending it to anyone.
Stayed 7 nights in Oct 2018
Response from Guest Service Team Kipriotis Group of Hotels on 20 Oct 2018
Dear Jon, Thank you for sharing with us your feedback. It was an honor hosting you for a special moment of yours, such as your daughter's wedding. We were delighted to read that your stay was a memorable one and that you took great pleasure in all the services and the facilities provided. Your return is a mutual wish, hopefully soon in future . Kind regards, Guest Service Team Kipriotis Group of Hotels

10/10 Excellent

Laura, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Break
This is a good quality hotel ideal for a short break in the sunshine. The hotel is clean and modern with good facilities. There is the main buffet restaurant as well as a Greek and Italian restaurant that can be reserved in advance. I would recommend a visit to the Greek restaurant! Loved the adult pool, perfect for relaxing in the sunshine!
Stayed 4 nights in Oct 2018
Response from Guest Service Team Kipriotis Group of Hotels on 20 Oct 2018
Dear Laura, Thank you for sharing with us your feelings of satisfaction. There is nothing more rewarding than knowing that our guests have spent an enjoyable break. The entire team will be delighted to welcome you back in the near future. Kind regards, Guest Service Team Kipriotis Group of Hotels

4/10 Poor

Kate, Ashford Kent

Disliked: Staff & service, room comfort
Nice hotel, no respect from staff, food poisoning.
We have been sick all the time during our stay. We went to doctor in the town and he recommended do not eat food in this hotel. We came from uk and our friends came from Poland it was 5 of them so all togheter 7 people were sick - food poisoning. We will never go back there again, last year we went to Greece and we stayed in Santigo ixia grand hotel and I will recommend this hotel in a 100%. Don't waste your money on this hotel. No respect from staff in restaurants and barman in the lobby was extremely rude I don't want to write what he said to us but his behaviour was disgusting. We have reported him to few staff they said that he is new and learning. After few comments from him we wanted to change this hotel because we have been verbally abused. Receptionists are very professional and helpful. Animation team very good. This year we went to Cuba, Nice, Poland and Greece. Greece was awfull doesn't even matter that we have been sick the worse thing was that hotel employee was so rude to us , calling us "names" never ever we will recommend this hotel to anyone.
Stayed 9 nights in Sep 2018

10/10 Excellent

Brian, Aylesbury, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely all-inclusive resort right on the beach
Very enjoyable, no rowdiness, nice pools, nice staff, clean
Stayed 8 nights in Aug 2018
Response from Guest Service Team Kipriotis Group of Hotels on 7 Sept 2018
Dear Brian, It was a pleasure hosting you for your vacations in Kipriotis Village Resort. We thank you for posting your generous feedback, giving us the opportunity to be aware of your great feelings and memories. The elements you highlight belong to the privileges our resort offers and builds around its good reputation. We do hope that we will have the pleasure of welcoming you back in the magical island of Kos on a future visit. Kind regards, Guest Service Team Kipriotis Group of Hotels

6/10 Okay

VERA, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Only lay out ok and food staff poorly
I will never come back. I was seriously disappointed with staff especially receptionist. Our room had foulty door no one bordered to repair till our check out. 2 days unable to close door. Towels we got after threats to make complaint to manager of hotel. We were waiting for towels more then 6 hours. Water you will get once as welcome for 3 people 750mls!!! I was not happy
Stayed 7 nights in Aug 2018
Response from Guest Service Team Kipriotis Group of Hotels on 23 Oct 2018
Dear VERA, Thank you very much for taking the time to review Kipriotis Village Resort during your recent stay with us. Our primary goal is the satisfaction of our valued guests and we are disheartened to read that this time we didn’t meet your expectations. Please be assured that your experience on this occasion does not reflect our usual high standards and services, for which we are well known. Your comments will be discussed with the Executive Management Team in order to address the items you refer to. We hope to see you again sometime in the near future. Kind regards, Guest Service Team Kipriotis Group of Hotels

8/10 Good

Coco, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good resort, some good things, some not so
After booking heard of some bad reviews, complaints about lack of sun loungers, carnage at meal times etc so was apprehensive about stay....... but lets face it we all know folk who aren't happy unless they're moaning about something. Overall place was good with clean rooms, clean pool area and staff constantly cleaning in the restaurants, no complaints there. The complaints about a lack of sun loungers must be people who arrive at the pool mid morning and are unable to get a space. We were there with a 4 year old so arriving at the pool between 0830 and 0900 usually got us a spot round about the pirate ship pool no probs. The food was of good quality and plenty variation, whilst some days the restaurants were busy never saw " the carnage" as described in other reviews so again no issues. Entertainment staff were top notch both throughout the day and at night, Miss Kuki and her mini disco were awesome :-). The not so good things were poor WiFi ( I know, why go on holiday to spend time on the web?!!! But even a wee read at the BBC website for local news etc was almost impossible at the pool or our room). The pillows were wafer thin and had to be folded to be remotely comfy ( I didn't ask for extra so can't really complain). About three days we came back to find room cleaned but no or not enough towels left, it was as if they were short and took hours for this to be sorted. If you're going you will have a good and relaxing time, don't listen to the moaners
Stayed 11 nights in Jul 2018
Response from Guest Service Team Kipriotis Group of Hotels on 22 Jul 2018
Dear Coco, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards, Guest Service Team Kipriotis Group of Hotels

6/10 Okay

Matt, Renfrew, Scotland

Liked: Cleanliness, property conditions & facilities
Good Points and Bad Points
GOOD 1. Slides (Spinbowl at Palmy Area is awesome) 2. Pools 3. Gardens 4. Barman at Palmy Area 5. Lady in crisps and juice shop 6. Food in Greek restaurant 7. Food in Italian restaurant 8. Cleanliness of room and daily maid service. BAD 1. Lack of service from staff. Getting you a table rarely happens in Macedonia. You get your own drinks in all restaurants from self service machines 2. Rooms dated and beds uncomfortable (bit hard for me and thin mattress). TV was a 14inch tube TV almost as old as me. 3. No ala-carte restaurant to order a dish off and get it made and brought to you. Every single restaurant is get it yourself buffet. 4. Too much stuff was extra money for all inclusive. 2 Euro for fresh orange juice at breakfast. More than 50% of the drinks menu was not included in the AI and was full price. 2-3 Euro for ice cream at the palmy area. 10-15euro for t-shirts and teddies at the kids club 5. AI finishes at 10pm inside and 12 midnight at the main pool bar. 6. Having to get up at 6:30 every morning to make sure we had a good seat with shade for my wife and kids. If you go out at 8am with your towels there will be nothing left.
Stayed 7 nights in Jun 2018
Response from Guest Service Team Kipriotis Group of Hotels on 13 Jul 2018
Dear Matt, Thank you for taking the time to share your feedback. We would like to mention that being a very large property, we do renovations every year in a number of rooms and public areas. In reference to the sunbeds, we would like to clarify that we are a resort hotel and as such we are dealing with people who are coming to enjoy a few days of relaxation. We certainly have rules, but rules are to be respected rather than be imposed. We try to pass the message not to reserve the sunbeds. While we believe there is always room for improvement, please rest assured that your remarks have been noted and examined thoroughly. We hope to welcome you back to our hotel very soon! Kind regards, Guest Service Team Kipriotis Group of Hotels

4/10 Poor

Okan

Disliked: Cleanliness, staff & service
Disappointing quality
For a four star hotel this place was quite subpar. There is WIFI in the hotel but it does not work at most times. I specifically asked about this for I had to do some business but the quality was so bad I could not get any work done. The upstream you get about 0.1 Mbit if you are lucky and it drops out a lot. Bathroom had yellow stains all over, TV is only 20 inches big and it is one of those old Tube TVs. No hot water, in spite of calling 5 times we did not get hot water in the room all day. Also if you think of working out about just be informed that the pictures of the gym belong to another hotel nearby, their gym only has about 5 machines and it is on the pool. Note that If you don't have workout shoes you will not be allowed to workout, so do not walk for 10 minutes under the scorching sun if you did not bring a "workout shoe"
Stayed 1 night in Jun 2018
Response from Guest Service Team Kipriotis Group of Hotels on 19 Jun 2018
Dear Mr. Okan, Thank you for taking the time to share your comments regarding your recent stay. We would like to apologize for the inconveniences you experienced during your stay and the negative impression you have of our hotel. Thank you for making us aware of these things and we will be at looking at ways to make improvements. Kind regards, Guest Service Team Kipriotis Group of Hotels

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, not great.
We had a lovely stay and the staff are very helpful. All inclusive finishes at 12am and this is only at the pool bar from plastic cups. Animation team do a god job of the entertainment but the magic and greek shows are terrible. However we went in to kos town most nights after dinner so the entertainment was not important to us. Food is good but the greek and italain restaurants are also self service, unlike other all inclusives we have been to. Definitely not enough sunbeds!
Stayed 14 nights in Aug 2017

8/10 Good

T, UK

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
Family of 3
The hotel is the biggest out of the chain in Kos, it has 4 swimming pools geared up perfectly for all ages. Toddlers pool is a good size (not too big), pirate ship pool-as we called it was lively and suitable for the older children/teenagers as was Palmy pool (with its bigger slides) located away from the other pools next to the kids club. Then the Olympic sized pool is not as noisy and great for all ages...this is where we stayed by. The pools are great, the sunloungers are quite tired looking and need updating. You will struggle to get a lounger unless you're up at the crack of dawn! The facilities are very good lots of food to choose from in the day, I'd recommend going to the food hut by the beach it does fresh scewered kebabs and pizza. The evening food is good too, fresh salads fruit and the hotel does its best to cater for the mass of holiday makers. There are different themed nights in main restaurant but be warned at certain times it is carnage in there! Its worth booking the Greek restaurant and Italian restaurant. The staff are friendly and helpful. The reception will be full of info on buses etc. NOW THE BAD BIT! Our room was clean on arrival, very basic. Beds were like sleeping on a brick/very hard! The cleaners do the bare minimum sweep floor thats it! we kept having to chase for towels which were like sandpaper. The night entertainment was poor but they tried their best. The drinks are not all allinclusive which annoyed us as you pay expecting that.
Greek restaurant
Stayed 10 nights in Aug 2017
Response from Guest Service Team Kipriotis Group of Hotels on 10 Nov 2017
Dear T, Thank you for your feedback following your stay at Kipriotis Village Resort. We are glad to read that you enjoyed your visit at our resort. Cleanliness of the hotel is one of our priorities we put. Moreover, the elements you highlight belong to the privileges our resort offers and builds around its good reputation. Your comments regarding the entertainment program that you participated in, which resulted in a memorable stay, is a significant reward for the administration and the staff of the hotel. Furthermore, please rest assured that your points of improvements in our entertainment program have already been noted and examined thoroughly. Thanking you once again for your kind review, we do hope to welcome you back for your second visit in the near future. Kind regards, Guest Service Team Kipriotis Group of Hotels

10/10 Excellent

Steph, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families
We had our second holiday here and with 2 teenagers it's every thing we want. Good size rooms, spacious complex with lots to do and great food and drinks package. We have had two excellent holidays here
Stayed 7 nights in Jul 2017
Response from Guest Service Team Kipriotis Group of Hotels on 9 Nov 2017
Dear Steph, Thank you for honouring us with your 2nd visit and for taking the time to share with us your impressions on your stay. We thank you for posting your generous feedback, giving us the opportunity to be aware of your great feelings and memories. The elements you highlight belong to the privileges our resort offers and builds around its good reputation. Thanking you once again for your recommendation and we do look forward to welcoming you back in the non-distant future. Kind regards, Guest Service Team Kipriotis Group of Hotels

4/10 Poor

R, GB

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
not quite what I envisaged
Firstly staff and main facilities excellent. Food ample and well prepared with good variety However was massively disappointed with the room. In particular the bathroom. The room itself was basic, noisy air conditioner in both rooms could not be fixed despite asking. Bed was hard but ok...decor very tired. Bathroom was abysmal. It was grey in colour badly painted and a bath tub that had been painted white and was peeling. Shower taps keep spinning off. Unfortunately you could never get sun beds at any of the pools. I tried at 7am and all were reserved. Managed to grab 4 together one morning in 14 at 6am. Went to breakfast returned at 9am and out towels, bag and shoes had been bundled up and put on a wall and someone else had taken. Big argument and bad feeling so never went back. Had to go to beach and pay for a sun bed !! This could have been a very good two weeks but for me was spoilt by the above. Never any staff who could help but they were very CS and polite....
Grey and peeling
Washed out poor painted
Flaking tub
Prison walls look
Stayed 14 nights in Jun 2017
Response from Guest Service Team Kipriotis Group of Hotels on 10 Nov 2017
Dear R, Thank you for your valuable feedback following your stay at Kipriotis Village Resort. It was very kind of you to mention the professionalism and courtesy of our staff. Feel very proud of them. As for remarks regarding the furniture, you may wish to know that over the last years, we carried out extensive refurbishment works to our rooms and facilities, including the front entrance, lobby, pool area and the food and beverage outlets. We are proud to present refreshed experiences to all our guests and continue to work hard to ensure the high standards expected of a Kipriotis hotel. In reference to the sunbeds, we would like to clarify that we are a resort hotel and as such we are dealing with people who are coming to enjoy a few days of relaxation. We certainly have rules but rules are to be respected rather than be imposed. We try to pass the message not to reserve the sunbeds. Please rest assured that your remarks have been noted and examined thoroughly. We do hope that we will have the pleasure of welcoming you back in the magical island of Kos on a future visit. Kind regards, Guest Service Team Kipriotis Group of Hotels

8/10 Good

Jay

Liked: Cleanliness, staff & service, room comfort
Family friendly hotel
Beautiful hotel complex but rooms need updating. Disappointed they don't give irons in rooms, have to pay to get them ironed. Also not great alcohol given with AI. Food is great, staff is very friendly and helpful, especially the front desk manager. A very much family hotel, would not recommend to couples or friends on holiday. A lot of children! Overall a beautiful hotel, lovely pool, great food but needs updating in the rooms and more adult spaces.
Dear Jay, It was a pleasure hosting you for your vacations in Kipriotis Village Resort. We thank you for posting your generous feedback, giving us the opportunity to be aware of your great feelings and memories. The elements you highlight belong to the privileges our resort offers and builds around its good reputation. At this point, it is of great importance to emphasize that the Kipriotis Village Resort is family oriented, whereas the concept of Kipriotis Panorama Hotel & Suites, Kipriotis Hippocrates Hotel and Kipriotis Maris Suites is adult friendly. In reference to the iron we would like to clarify that we do not include iron to the guest room for safety reasons, in order to avoid accidents. We anticipate welcoming you back next summer, until then we wish you all the best. Kind regards, Guest Service Team Kipriotis Group of Hotels

6/10 Okay

Tara

Liked: Cleanliness, staff & service
Great Stay and WONDERFUL spa!
Great stay at Kipriotis village! It was very very crowded. Be mindful when you book that common areas and breakfast/lunch/dinner there will be A LOT of people. It is a resort I would recommend for families and children. Despite the abundance of people in the hotel, the staff was EXTREMELY friendly, and went out of their way to help! Really and exceptional staff. The ladies that work in the spa were so pleasant and nice to talk to! I HIGHLY recommend a visit to the spa. It is relaxing and great way to unwind. Definitely get the keratin mask for hair--it is only 10 euro and my hair feels AMAZING!!!

8/10 Good

Ian, Hull England

Liked: Cleanliness, staff & service, property conditions & facilities
great family hotel
the hotel is set out well and was, in my opinion, preferable to high rise hotels, plenty of pools for swimming or playing. The choice of food was very good and catered for most tastes and drinks available as self serve or at bars. My grandchildren loved the dancing at the evening disco, and the show afterwards was well worth going to, the Animation team were a credit to the hotel. The main reason for this holiday was for my son`s wedding which went extremely well and the hotel made the experience one to remember.

8/10 Good

David, Worcestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kipriotis Village Aug 2016
Family of 5 in 2 rooms with shared balcony. Hotel and pools excellent, lots going on with friendly entertainment staff. Good choice of food, ( 2 vegetarians in party, food marked with a V ). Staff all very friendly, maid cleaned rooms daily. Stayed for 16 nights, and would happily go back.

10/10 Excellent

Andrew, Swindon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel
The hotel was great for families. Rooms could do with a spruce up. Staff were great and food excellent