Executive Ocean View Villa | Balcony view
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Reviews of The Crow's Nest Resort

3.5 out of 5
The Crow's Nest Resort
Korotogo, Korotogo

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 104 reviews" "
Rating 8 - Good. 43 out of 104 reviews" "
Rating 6 - Okay. 17 out of 104 reviews" "
Rating 4 - Poor. 9 out of 104 reviews" "
Rating 2 - Terrible. 2 out of 104 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Vilikesa

Stayed 1 night in Apr 2024

8/10 Good

Craig

Travelled with partner
Liked: Amenities
Facilities and condition of the room was appropriate for the price point. A little dated, but we’ll located and quiet. Friendly service, adequate onsite parking. Comfortable bed. Only downside was lack of wi-fi in the room, which was needed due to poor phone coverage in the area. Wi-fi was available in the restaurant.
Stayed 4 nights in Oct 2023

8/10 Good

David Leo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: Quiet, clean, peaceful resort. Well maintained if a bit dated. Pleasant gardens and lovely view of the shallow lagoon. Cosmopolitan restaurant good value. Helpful responsive staff ($20 to do a load of laundry and organise taxi and late check out). Lots of bars and restaurants a short walk. Spa closed but we used the masseurs on the beach Cons: Quite hilly area with lots of steps. Long commute to and from the sights (which may be a positive if you want to stay only in the Sunset strip area which is not really suitable for swimming). We’d go back
Stayed 8 nights in Jun 2023
Response from Crow's Nest Resort on 14 Jul 2023
Bula Vinaka & Warm Greetings from the Crow's Nest Resort.Thank you for your wonderful feed back following your recent holiday with us.Your kind compliments & acknowledgment towards our team of staff is sincerely appreciated.We look forward to see you again.Vinaka & Island Regards

10/10 Excellent

Reema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Apr 2023

8/10 Good

Teddy Junior, South Jordan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!
Stayed 11 nights in Nov 2022

10/10 Excellent

Rakesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very excellent customer service all the staff were very pleasant and attended to our request great team work recommend to anyone looking for a peaceful blissful place to stay hats off to the all the staff anazing group of people

8/10 Good

Lilah

Stayed 2 nights in Aug 2022

8/10 Good

Denise

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and fresh room with great views of the water .. villa at the back so higher up Pool was cold Breakfast was just ok
Stayed 1 night in Aug 2022

6/10 Okay

Shane Douglas, Christchurch

Travelled with partner
Disliked: Cleanliness, amenities
The location was great with awesome views. Access to the restaurant / pool area may be challenging for older people with lots of stairs to climb. Pool area was only set up 1 day out of 7. Advertised spa / massage treatment was closed which was one of the reasons we booked. no Wi-Fi except at the bar. but that didn't work either. Some staff absolutely lovely, yet others not so much. after being there 4 days, one staff challenged us as to who were we and what were we doing there. Unpleasant. Unknown to us that this resort sponsor the Fiji Rugby team and they stay regularly. they checked in the day after us and every day there after we were woken up at 0500 with them heading off to training. making lots of noise etc. The gardeners shed was under our room where they stored tools, petrol and chemicals which we could smell. Room was only cleaned some days, not others, when it was it was always about 4.30pm in the afternoon, just when you are trying to relax and rest before dinner. Overall, quite an unpleasant stay.
Stayed 7 nights in Aug 2022

8/10 Good

Santokh

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Should have seondry locks for guests
Stayed 1 night in Aug 2022

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel
This hotel is great for a family stay! The only thing missing is wifi in the rooms
Stayed 2 nights in Jul 2022

4/10 Poor

Satish

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

pardip

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and better than some of the big ones around the corner. I have stayed in many in Fiji but this one is worth more than it costs. Recommend anyone to stay at this place and will not regret. The Villas are bigger than the rooms you get in very expensive hotels in Fiji.
Stayed 1 night in Jul 2022

6/10 Okay

Reshika

Travelled with family
Liked: Cleanliness, staff & service
Had a good stay everything was great. The only issue i had was that there was a bad network over there. I couldnt use data ehich was a disappointment.
Stayed 1 night in Jun 2022

2/10 Terrible

Renu

Stayed 1 night in Jun 2022

8/10 Good

Latchman

Travelled with family
Liked: Cleanliness, staff & service, amenities
Ok
Stayed 3 nights in Apr 2022

10/10 Excellent

Latchman

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2022

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
My villa was beautiful with amazing views of the coast. The resort was nice and quiet and I felt really relaxed. The staff were very friendly and I would definitely come back.
Stayed 4 nights in Jan 2022
Response from The Crows Nest Team on 17 Jan 2022
Bula Luke, We are so glad to hear from you again, once again thank you for choosing The Crows Nest as your Holiday Destination and we look forward to seeing you again in the future. Vinaka

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place to stay. The view was amazing and the beach beside the resort was gorgeous, just perfect for snorkeling. The staff could not have been more welcoming or helpful. Our only suggestion is that the air con. in our villa needs updating. It took the edge off but was not quite up to the task.
Stayed 4 nights in Mar 2020
Response from Sera Naului on 16 Mar 2020
Bula Anonymous Thank you for your review . This has provided us the platform to work on areas of opportunity to provide a better stay experience of our future guests....vinaka

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
I have been there 5 times.There is a new manager.All the old staff have left that I liked and the new lot are not very happy.I don't think I will go there again.It's a pity really
Stayed 7 nights in Nov 2019
Response from The Crows Nest Team on 8 Dec 2019
Thank you for staying with us and so sorry you were not satisfied. We will work hard to fix the issues you have experienced. Thank you for letting us know.

6/10 Okay

Bijay

Travelled with family
Liked: Staff & service
housekeeping staffs we’re really kind continental breakfast staffs were very friendly except the Duty manager Asika Naidu needs more training to handle the visitors she was not helpful I would request the management to give her more training.
Stayed 3 nights in Nov 2019
Response from The Crows Nest Team on 11 Nov 2019
Thank you for staying with us and so sorry you were not satisfied. We will work hard to fix the issues you have experienced. Thank you for letting us know.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Most resorts on fiji are accomidating to your travel plans they were not. Cpuld not get a laye check out. Room hard mice visitors to!
Stayed 1 night in Oct 2019
Response from The Crows Nest Team on 3 Nov 2019
Thank you for staying with us and so sorry you were not satisfied. We will work hard to fix the issues you have experienced. Thank you for letting us know.

10/10 Excellent

laurelle margaret louise

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Oct 2019
Response from The Crows Nest Team on 3 Nov 2019
Many thanks for your feedback, greatly appreciated. Will look forward to welcoming you again in coming years.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019
Response from The Crows Nest Team on 3 Nov 2019
Many thanks for your feedback, greatly appreciated. Will look forward to welcoming you again in coming years.

4/10 Poor

AT, Washington

Travelled with partner
Disliked: Property conditions & facilities
car park no space available all during our stay. Room was costly not worth it at all for couples.
Stayed 2 nights in Sep 2019
Response from The Crows Nest team on 9 Sept 2019
Thank you for staying with us and so sorry you were not satisfied. We will work hard to fix the issues you have experienced. Thank you for letting us know.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from Crow's Nest Team on 14 Jul 2019
Many thanks for your feedback, greatly appreciated. Will look forward to welcoming you again in coming years.

6/10 Okay

Evelyn

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
At a good location but need maintenance
Area was good, but service was bad with many things not available. And also the room conditions suck with broken taps and showers.
Stayed 1 night in Jul 2019
Response from Crow's Nest Team on 14 Jul 2019
Thank you for staying with us and so sorry you were not satisfied. We will work hard to fix the issues you have experienced. Thank you for letting us know.

8/10 Good

Connors, Gold Coast Aust

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is our third trip to Crow’s Nest Resort. We love that it is a small resort not the hustle of the larger places. The property is well kept, clean just over the road from the beach and a short bus trip to Singatoka for shopping. Thanks again to the wonderful staff the girls in the front office are lovely and helpful. The restaurant staff Vinci , Casey, Lai, Vinata you are all so warm and welcoming. Ana housekeeping and the other girls your all the reason why we keep coming back. Vinaka to you all see you again.
Stayed 4 nights in Jun 2019
Response from Crow's Nest Team on 28 Jun 2019
Many thanks for your feedback, greatly appreciated. Will look forward to welcoming you again in coming years.

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
Delightful hotel with genuinely lovely welcoming staff. Spacious duplex room with Veranda on to gardens and just across road to beach with fast running tide inside reef with indifferent snorkelling. Hotel was extremely quiet, so charming staff had plenty of time for us but the food service was slow (Fiji time?) and a number of menu choices were not available and breakfast was very limited. Room had little kitchen area but no utensils. Ocean bar grill was a very good local restaurant. We had honour of being invited to an Indian wedding being hosted at the crows nest and we were made very welcome with excellent food. Good pool. In spite of its idiosyncrasies, we much preferred it to the fancy Outrigger hotel close by, which seemed full and expensive and less authentic.
Stayed 4 nights in May 2019
Response from Crow's Nest Team on 26 May 2019
Many thanks for your feedback, greatly appreciated. Will look forward to welcoming you again in coming years.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a gateway with amazing beach and sea view from your room and the staff was very friendly
Stayed 3 nights in May 2019
Response from Crow's Nest Team on 21 May 2019
Many thanks for your feedback, greatly appreciated. Will look forward to welcoming you again in coming years.

8/10 Good

gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel let down by some noisy guests
The hotel was great- lovely pool area and friendly staff. The rom was a 2 level room built into the hillside with a bed on the lover level and seating area above which was decorated in a nautical style and rather quaint. The restaurant is outside and the furniture quite basic, but the food was great. Unfortunately there was a large group (20+) guests who took over the pool area and were extremely noisy drinking and yelling to a level more than just having fun. I guess this can happen anywhere but it did spoil the stay a little. Overall the experience was good.
Stayed 1 night in Apr 2019
Response from Crow's Nest Team on 2 May 2019
Many thanks for your feedback, greatly appreciated. Will look forward to welcoming you again in coming years.

10/10 Excellent

Pai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from Crow's Nest Team on 28 Apr 2019
Many thanks for your feedback, greatly appreciated. Will look forward to welcoming you again in coming years.

4/10 Poor

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service
Spider Webs in the room. Rude Staff. When informed the front office of huge spider web in bathroom, i was told that it might have just be formed because the housekeeping supervisor signed of saying room was clean. however the web must have been a few weeks old. additionally housekeeping had to come and clean room 3 times due to ants keep coming on the bed.
Stayed 2 nights in Apr 2019
Response from Crow's Nest Team on 26 Apr 2019
Bula from The Crow’s Nest Resort! Thank you for your feedback through email on your recent stay at our resort. We value and appreciate your comments and this has been passed onto our Executive Housekeeper who will use it as a guideline for her on-going departmental training with her team. We strive to excel in our areas of work, and feedback's like these help us in achieving this. Our Resort has a strict fumigation process in place for all areas of our property. Despite having this in place, we apologize that we were unable to deliver. I hope this has not marred your overall experience at The Crow’s Nest Resort and I do wish to welcome you back at our property in the near future. Warm regards.

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We could not get wifi in our rooms for the first 2 days, the pool was closed for 2 and a half days and there was loud major maintenance being done during our visit, including jack hammers, drills and more. The rooms include stairs and balconies which would have been very unsafe for small children. Communication was not satisfactory with staff (did not tell us our tour guide was waiting for us, causing us to miss out). They did not have a cot available for a few hours upon arrival which was requested. No water activities available (snorkeling, stand up paddle boarding).
Stayed 7 nights in Mar 2019
Response from Crow's Nest Team on 27 Mar 2019
Thank you for staying with us and so sorry you were unhappy. We will work hard to fix the issues you have experienced. Thank you for letting us know.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from The Crows Nest Resort on 1 Apr 2019
Thank you for your feedback. Hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Crow's Nest Team on 15 Jan 2019
thank you for staying with us. hope to see you again.

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
unhappy guest
my trip was great , manager was very nice and helpful, I am happy with the staff at the checking desk welcome drink was served unprofessionally, I was not able to check in early unless I pay $15.00 an hour which would have cost me $45.00 if the room was not ready I would understand but charge me to check in early and make money from guest is not right I am already giving u business not happy when I got of the flight 5am and drove over 2 hours to your hotel all I wanted to fresh up one more thing staff came over with me to the room and count all the appliances and had me sign it so that I don't take any
Stayed 2 nights in Jul 2018
Response from Crow's Nest Team on 6 Aug 2018
Thank you for staying with us and so sorry you were unhappy. We will work hard to fix the issues you have experienced. Thank you for letting us know.

4/10 Poor

Mick, Sydney

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice location and close to beach
Most of the time there was no hot water in the room. Long and uphill work from car park to the room. No hotel assistance to carry the luggage on steep uphill path to room. Breakfast was poor and with limited choice. Was not worth AUD1,100 we paid for three nights.
Stayed 3 nights in Jul 2018
Response from Crows nest team on 21 Jul 2018
Thank you for staying with us and so sorry you were unhappy. We will work hard to fix the issues you have experienced. Thank you for letting us know.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Ruined by a party hosted at the hotel
Room was good for the price. Experience ruined by a party hosted at the hotel. Pool was fenced off for 3 days for private function, music absolutely blasting until 1am and barely any breakfast left because the place must have been overbooked.
Stayed 4 nights in Jul 2018
Response from Crows nest team on 21 Jul 2018
Thank you for staying with us and so sorry you were unhappy. We will work hard to fix the issues you have experienced. Thank you for letting us know.

4/10 Poor

Gov, SFO

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon check in the hotel. The room was not clean.
At 10 pm i checked in at the hotel. The room counter and appliance was not clean. The security was my evidence and i took pictures and video. There were ants on the bed and bathroom. They coud not find another clean room for us. In the morning i went to the counter to change room. Once the changed my room the appliance was not clean. I had to call the housekeeping again. On check out, the mangaer was not even aware on what was happeing. The staff never breifed the manager.
Stayed 2 nights in Jun 2018
Response from Crows nest team on 21 Jul 2018
Thank you for staying with us and so sorry you were unhappy. We will work hard to fix the issues you have experienced. Thank you for letting us know.

8/10 Good

Connors, Queensland Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our second stay at Crows Nest it's a great place to stay, the staff are fantastic., The resort is situated right opposite the beach not so great for swimming but great for exploring but you need reef shoes,The pool is the place for a place to swim, The resort is only a 15 minute trip by the local bus costing $1 each way. A big thank you to Asha the General Manager and her wonderful staff. The restaurant staff Vini,Sheena and the Chef's who made us a cake on our Anniversary. The fantastic Jack a blind guitarist and singer that entertains in the restaurant we enjoyed your repertoire especially the song you made up for our grandson welcoming him to Fiji. The reception staff Cassey and Pia you all made our stay very special, We can't wait to come again.
Stayed 7 nights in May 2018
Response from Crow's Nest Team on 17 Jun 2018
Many thanks for your feedback, greatly appreciated. Will look forward to welcoming you again in coming years.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great stay!
Quiet and cosy place along coral coast with close proximity to the beach. Food was alright, could do with a little more options and bed wise, it was too soft for me, especially in the middle as it sinks in. But overall it was a great and delightful stay with wonderful and friendly staff! BULA!
Stayed 5 nights in Apr 2018
Response from Crow's Nest Team on 27 Apr 2018
Bula! Many thanks for staying with us and greatly appreciate your feedback.

4/10 Poor

sunita

Disliked: Cleanliness, staff & service, room comfort
Service was really poor
Response from Crow's Nest Team on 6 Apr 2018
Thank you for staying with us and so sorry you were unhappy. We will work hard to fix the issues you have experienced. Thank you for letting us know.

6/10 Okay

Sabrina, Vancouver, Canada

Liked: Staff & service
Disliked: Room comfort
Location is great
Resort is getting old. Not good for older folks or people with disabilities, have to go up long steep steps to the restaurant and pool.
Stayed 2 nights in Feb 2018
Response from Reservation Team on 13 Mar 2018
Bula! Many thanks for staying with us and appreciate your feedback.

8/10 Good

Pat, california

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Nice and quiet place
Nice and quiet place. They need to pay attention to smaller details like our room locks were loose and hanging, toilet paper holder was broken. When you want to go to the beach you have to cross the road because its not contiguous to the hotel. (Nothing can be done about that but its just inconvenient) The restaurant takes 3 flight of stairs to reach, might be hard for older folks. The room service was poor, we ask the room service to change our towels the next day and we mention we like to wait for it. after 3 hrs still no towels so we call front office for it.
Stayed 2 nights in Oct 2017
Response from Reservation Team on 8 Nov 2017
Bula Vinaka! Thank you for staying with us. We appreciate your feedback!

10/10 Excellent

Rose & Kere, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful holiday stay.
Staff are very friendly & helpful on all levels. Room service was excellent & very effecient. Reasonably priced. Excellent service from bar staff (Which is where we were alot lol). Would recommend to anyone. Loved it. See you all again soon.
Stayed 4 nights in Oct 2017
Response from Reservation Team on 8 Nov 2017
Bula Vinaka! Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Viktor, auckland

Liked: Cleanliness, staff & service
Close to beach
the room was good, excellent cleanliness it was cleaned everyday by the resort staff. All other fascilities were excellent and the staff was otstanding. We went with two children and they had fantastic time. Highly recommended resort
Stayed 10 nights in Oct 2017
Response from Reservation Team on 8 Nov 2017
Bula Vinaka! Thanks for staying with us. We appreciate your feedback!

8/10 Good

Praveena

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2017
Bula Vinaka! Thanks for staying with us. We appreciate your feedback!

6/10 Okay

jon, suva

Disliked: Cleanliness, staff & service, room comfort
It's nice that the hotel location make its calm.
food is very expensive, room is also very expensive as compare to other similar ranking in Fiji.
Stayed 2 nights in Oct 2017
Response from Reservation Team on 8 Nov 2017
Bula Vinaka! Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kerehi Grace, NZ

Liked: Staff & service
''AWEWUMNESS'' Staff and Resort.
Clearly Welcoming, great presentation by Reception Hosts. Amazing hosts, very polite friendly and helpful. Loved the short conversations with many of the hosts, thoroughly loved that we were in awe of our Villa, six steps from the lengthy swimming pool, directly creating and indoor outdoor atmosphere by stepping directly into the comfortable air conditioned restaurant, We loved every moment, We included a full breakfast in our package this is recommended. We will definitely go back. The view is the BEST. Vinaka Vinaka
Stayed 6 nights in Sep 2017
Response from Reservation Team on 8 Nov 2017
Bula Vinaka! Thanks for staying with us. We appreciate your feedback!