Presidential Suite, Private Pool
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Reviews of Samui Island Beach Resort & Hotel

3 out of 5
Samui Island Beach Resort & Hotel
154 3 Moo 2 Chaweng Beach Rd, Koh Samui, Surat Thani

Reviews

6.8
Rating 10 - Excellent. 15 out of 118 reviews" "
Rating 8 - Good. 44 out of 118 reviews" "
Rating 6 - Okay. 35 out of 118 reviews" "
Rating 4 - Poor. 13 out of 118 reviews" "
Rating 2 - Terrible. 11 out of 118 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It's not what it looks like going by the photos needs a makeover good quiet location but for me I don't think I would go a stay there again but the staff were very helpful and friendly and all spoke English
Stayed 7 nights in Feb 2020

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honest review from a married couple
Stay was really good, staff spoke English and the room was a big size it had a/c and was l kept tidy. The room we had needed a new shower as it was only hip hight, so sit down showers was the way forward. Beach was ten steps away and very nice, there was also a pool which was very clean. Food was ok but nothing special. 30 minute walk to market shops but 7//11 snack shop just 5 yards away for when your peckish. Overall, it was a good stay. Clean, friendly, easy to get around.
Stayed 3 nights in Mar 2019
Response from chaitawat on 21 Mar 2019
Thank you

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very Tai, not to up scale or stuffy. Great location on the water. Loved the pool
Stayed 13 nights in Feb 2019
Response from nong on 8 Mar 2019
Thank you for your advice we will improve best regards chaitawat

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Quiet location
At the end of the Beach. Could be a much better hotel with not too much effort. Some staff training needed. Sun beds by the front of the pool very near a dangerous drop.
Stayed 7 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Love this hotel. Peaceful and beautiful views. Staff excellent. It's a bit funky but that's part of the appeal.
Stayed 14 nights in Apr 2018
Response from nong on 19 May 2018
Thank you very much

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from nong on 19 May 2018
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel
The hotel is on the north side of Chaweng, by the beqch. I stayed at the Bungalows and it was so peaceful ans quiet. There was massage option by the beach which was also very nice. Chaweng main area is 15 min by walking or couple minutes by mini bus or taxi.
Stayed 4 nights in Mar 2018
Response from nong on 19 May 2018
Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2018

10/10 Excellent

bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel breakfast very good. Nice pool on the beach. Hotel would stay any time
Stayed 3 nights in Dec 2017
Response from nong on 23 Jan 2018
Thank you very much Best regards chaitawat

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
This hotel does not look like the photos, very old and shabby hut type rooms, pathetic bar and breakfast, would not recommend Chaweng but if you are going there this place is too far away from the bars and cafes etc
Stayed 2 nights in Nov 2017

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2017
Thanks for staying with us.we work hard to make our guesty happy and appuciate your feedback Best regards chaitawat

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very nice and accommodating. Views to the ocean are incredible. Resturant food is very decent. Presidential suite is gorgeous, highly recommended!
Stayed 6 nights in Jul 2017
Response from nong on 7 Aug 2017
ขอบคุณสำหรับคำแนะนำและติชม ทางโรงแรมจะปรับปรุงให้มากยิ่งขึ้น

6/10 Okay

owen

Great staff. Very polite and helpful.
Needs a lot of work for presentation and to maintain the prices and standards compared to other hotels around. Good sea view but huge wire cables run across not even five meters away.
Stayed 2 nights in Jun 2017
Dear sir. Thank you for your advice we will contince to work on the wiring Best regards chaitawat

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
President Room is 5 Star room in 3-4 star Hotel
President Room is Five star room within a 3-4 star Resort.

6/10 Okay

Eloise

Liked: Staff & service
Disliked: Property conditions & facilities
"Deluxe" bungalow not worth the price
Whilst in Thailand we booked 3 nights at this resort online in the Deluxe bungalow. The photos looked amazing and it was right on the beach (which it was), however upon being shown our room we were very disappointed. It was $108 per night and looked NOTHING like the photos. I asked the reception about this and their response was they have two Deluxe bungalows that look different but are the same price. Let me tell you, I wouldn't have been happy paying $15 a night for this room. The staff were accommodating enough and after persistence from myself they showed us another bungalow. The one they showed us was the one from the pictures! My partner and I were furious not only with the false advertising but with the management for putting us in the dodgy bungalow when the updated one was free. The updated bungalow was nice enough, however the bathroom and toilet smelled like mould and the shower floor is made up of rocks which had started growing mould and looked like they'd never been washed. The food was ok but the cocktails/happy hour were great, as was the pool :) Overall it's a nice enough place to stay for budget travellers but if you're looking for a nice room I wouldn't stay anywhere but the junior and presidential suite which I also think are overpriced for their quality (we were with another couple who insisted on being upgraded from their deluxe hotel room with sea views when their room was full of damages and again looked nothing at all like the photos)

2/10 Terrible

Richard, THAILAND PATTAYA

Disliked: Property conditions & facilities, room comfort
Extremely disappointed
Booked and paid for 10 days, booked out after day 2.5 days. December 25th/26th they were painting and renovating bar area, had to move from bar area. Pictures advertising the resort do not tell the real story. There is no beach etc., the common areas not well kept, grass outside bungalow not cut etc.. Breakfast was very disappointing and the final straw that broke the camels back - they ran out of Heineken and did not even attempt to re-stock.

6/10 Okay

christopher, portland or

Disliked: Room comfort
Close to the beach
It is close to the beach, but the rooms need some work. Nails sticking out of the wood floors to snag your foot on, and shower head that is 3' off the ground to name a few. Internet constantly disconnects too.

8/10 Good

Mustafa, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort to stay
We had amazing time in Koh Samui beach resort. Our room was right next to beach and the staff was so friendly, food was great.

8/10 Good

Anuj, India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place, Decent view
Positives: - Comfortable stay - Clean room and toilet - Balcony has beach bed - Staff can communicate with ok English - Shallow water so lots of walking in the water without any fear or issues - Walking distance from Chaweng, beach, eateries and bike rent shops Suggestions: - We stayed in a sea view room but could get room at the backside. Request for a front side room (201, 301 or 401) - Garden cottages are nice as well Negative: - None

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Where's the beach???
This really a review of 2 parts, hotel room and staff were very good, we got the room we booked it was clean and tidy and apart from a broken safe which was fixed very quickly then no problems there, same goes about staff all were friendly and helpful at all times. Location and hotel grounds are another whole ball game. When we got there the pool was empty they then spent 2 days having water piped in, all the grounds are over grown, it looks massively over grown. Beach only appears at night during the day the water comes right up to the wall. Worst part though is the actual location, so far from anything decent, unless it's night and you can walk along the beach it takes so long to get anywhere to eat etc, taxi drivers actually refuse to go to the hotel sometimes. The hotel do compensate for this slightly and we were driving by the hotel staff a couple of times when we wanted to go anywhere but then trying to get back was a nightmare as taxi drivers just flatly refused. The hotel is not somewhere to eat at night, no body seemed to spend anytime actually at the hotel apart from to sleep

8/10 Good

Helen, Darwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Samui Island Beach Resort and Hotel
I loved it. For a quiet getaway but close enough to happenings on the beach front.Good for those into fitness as a lot of hill climbs. Not good for older people or mobility issues. FOOD EXCELLENT.English speaking not a priority but staff lovely none the less..

2/10 Terrible

ashleigh, melbourne VIC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not at all like the pictures!
Room was small, old and dingy and the staff rude. Not at all like the photos, more like a backpackers type hotel. Dont be fooled by the pictures - beach is a metre of stones and then water crashing onto a wall. Very unhappy and would recommend you stay elsewhere.

2/10 Terrible

Shadie, Melbourne, AUS

Disliked: Staff & service, property conditions & facilities, room comfort
Horrible hotel
When we arrived at check in, we were greeted with staff who barely knew why we were there. They then showed us to our rooms (one deluxe sea view and one deluxe bungalow) and both of which were NOT the rooms we booked based on the photos on this website. We then complained and the bungalow was changed to the correct one however the exterior is dirty and overgrown with bushes . The hotel room was not changed and we were told rudely by the manager that it is not possible to take photos of all the different rooms and that they could do nothing about it. Needless to say we were not staying there, so we all ended up leaving the hotel and finding a new hotel to stay at.

6/10 Okay

mourad fahim, egypt

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good value for money
Everything went ok except the 2-3 days I stayed I woke up everyday at 9am due to massive maintenance work at the back of my room

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unimpressed
We booked an Deluxe Double with Sea View at this Hotel for 29 Dec 2014 - 2 Jan 2015. We arrived late as we had traveled from Krabi and it was peak season. We checked in and they took us to a room that was ground floor facing a garden. We said this is not what we had booked and they acted like they had no idea, we went back to reception. Reception then told us that our room was unavailable because there was no electricity. We asked if we could see the room and they said there is no point because its dark. We reluctantly took the garden room and came back in the morning to be moved and they said our room was unavailable, when asked why they said it was being used. We said you must have lied the night before because why would someone be in the room early in the morning if the night before there was no electricity. So, they lied, gave our room away, tried saying the ocean view room was the same cost of the garden (at the time of booking it wasn't). Tried bribing us with a 'no complaint' form if they gave a refund. We only got 2/4 nights booked. They compensated with a plate of free nuts, 2 cocktails and the use of one of there bikes because we refused the free tuk-tuk drive to the airport. They couldn't even admit to their mistake, argued and interrupted us at reception. The hotel Manager was called the next day and said that we would be refunded and placed in the room 2 nights later. TIP: Pay attention to the reviews people!

2/10 Terrible

Ricardo, Barcelona

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT RECOMMENDED, STAY AWAY!
This hotel was a total dissapontment. The most unfriendly, unhelpful and rude staff we have ever experienced. As soon as we got there the room they have is looked old and nothing like the photos do we explained that this whammy what we were expecting and the girl at the reception (who hardly spoke English) was extremely rude and said she couldn't help. We then went for some food in the pool area of the hotel and I think it was the first time ever I complained and sent food back. We had tgai food and it was the worse I ever experienced plus it was priced quite high compared to anything around. The room was poor, with an air conditioning unit that was old and made an incredible amount of noise. There was also a pond just outside our door which means that frogs were making loud noises all night and it was impossible to sleep along with the air con noise. When we left we ordered a taxi from the reception to the airport which is 5 mins away and they over charged us, we said to the reception girl that it's way too much and she just walked away. All in all, a terrible experience and would not recommend you stay here.

4/10 Poor

kieran, AU

Disliked: Staff & service, property conditions & facilities
Awkward location
This hotel is just sad looking. Stayed 1 night as a stopover. The area is like a forgotten part of chawang beach (In a bad way). It has a beach front but not easily accessible since there is no sand to walk on. The only accessible way - by vehicle or on foot is by walking through the back streets and up the hill. It's a tired looking hotel, the breakfast was depressing and i would never consider staying here again, especially for the high cost relative to other places around.

6/10 Okay

Marcus Williamson, Chiang Mai, Thailand

Liked: Cleanliness, room comfort
Nice room, poor common area and beach
I loved the room I had (a deluxe sea-view)- nicely furnished and comfortable, decent size and a big balcony. The common area was a bit disappointing- neither attractive nor comfortable, and really much too small for the number of rooms. Despite being right on the sea it doesn't have real beach- the sea comes right up to the hotel most of the day. The location is not bad- 5 minutes to main Chaweng by bike. Overall, okay, but I wouldn't go again.

4/10 Poor

Very disappointed, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Beware of the "BUNGALLOWS"
The hotel has a bungalow section that is old and rundown, which should not be qualified at 3 star or any star. The hotel shows on their webpage pictures of rooms taken from the hotel part (not the bungalows) of the hotel. Therefore, when reserving the rooms you fall into a trap of making a 3 star room reservation and get much inferior ones.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Nice pool, quite
Needing a hotel in Samui Island close to Phan gan for the full moon party, was the only one vacancy

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid staying
Rooms not maintained. Safety box not in room. Floor is completely scratched,and garden view means half a meter from the road. Furthermore the beach access is not comfortable.

8/10 Good

DavidJN, Auckland, NZ

Liked: Cleanliness, staff & service, room comfort
Good room and good service.
Location was a bit under developed but room was good. Occupancy was a bit low so wasn't much out for breakfast but they would make you anything. Minibar was super cheap so quite happy.

10/10 Excellent

Sam, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
Stayed here for 16 nights Aug 2013 and I can only give good reviews. Due to my bf breaking his arm and unable to fly out as planned I spent the duration on my own and the staff made me feel so welcome and at ease. A perfect Location if you don't want to be in the centre of town and you can always walk/taxi or tuk tuk into town for a little nightlife. I stayed in a Bungalow and next time will opt for the hotel. Woks stay again

8/10 Good

Susan, Ottawa

Liked: Cleanliness, room comfort
Great location
When we first booked this hotel we only booked for 2 nights to allow us time to look at other hotels. We decided to stay for the entire 10 days at this hotel. We were first offered a small beach hut but we were not pleased with the condition. I spoke to the manager and for just a few extra dollars we were upgraded to a room in the main hotel. This room was wonderful, with a great view of the ocean. We were sceptical of the beach at first but after walking up the chaweng beach both at night and during the day, our hotel offered the beach front we wanted. You had to walk out to the water but is was less crowded and the sand was nicer. Further up the beach at night and during the day the hotels played a lot of house music.... very loud. We enjoyed walking up there and having a drink but then we had the solitude to come back too. The location of the hotel was about a 40 min walk to the main district but we would grab a taxi... cheap or enjoyed the walk. I had no problem staying away from the main area and walking to it, rather then living in it. The hotel staff were friendly and helpful. We would stay here again.

6/10 Okay

KURDO, Örebro, Sweden

Liked: Cleanliness, staff & service, room comfort
Not
the hotel is pretty good, but it has not beach, it is at the beach without sand beach

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms and staff, though not a great sea-view!
We stayed here for 4 nights and were generally happy with the hotel, we were a little disappointed that the hotel isn't directly next to the beach as the picture implies (the building on the main picture with the swimming pool is actually a different hotel) but its a quick walk to the pool and 3 minute walk to the beach (the pool is located overlooking the beach but when we went (over New Year) the tide was in the whole time so you have to go round to the beach another way). We also paid extra to get a sea-view room but could only really see the sea from a distance and it wasn't as close as we expected! But overall the room was really nice and clean, the staff were really polite and friendly, and its not too far a walk to the main bit (nice if you want to stay just outside of the main area).

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay
I was extremely impressed with this hotel - especially the service. We arrived a day early due to a change in travel plans and the staff were so accomdating. They went out of their way to assist us with this as well as many other things. I would certainly recommmend this hotel to anyone who is looking for a well priced, well placed, beautiful hotel with friendly and efficient service.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
average not great
I think you can get better value for money elsewhere. the hotel wasn't bad but not of the standard which the uploaded pictures suggest. The pool area is nice but the hotel doesn't have a beach as such. the room was clean and comfortable, staff were helpful. About a 15 minute walk to the main area in Chaweng.

8/10 Good

Ashleh, Ontario, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a good location for a great price
Located at the end of Chaweng Beach, it's only a 5 minute ride from the airport. It's also off the beaten track a bit, so it's very quiet here. The breakfast buffet was just okay. The rooms were a decent size, nice big balcony, however the floor boards were old and had big gaps in between them, so lots of dust and bugs in the room (probably from the sliding door that didn't shut completely). The bathroom had a nice big tub, but would be hard for some people to take a shower, although it did have a shower head that you could remove from the wall. The staff were friendly and helpful. And if you are planning on renting a motorbike, rent from the hotel. Other places on the main road are generally cheaper (but only by 100 baht or so), however, they want your passport and drivers license (and not just photocopies) in exchange for the motorbike, so they'll trust that you'll return it. I would definitely recommend this hotel to anyone on a tight budget! It's clean, it's conveniently located near the airport and the beach (the hotel itself didn't have a beach, just stairs that went straight into the water, but this was fine for us and we would just walk to the beach through the water), and close to plenty of good restaurants. Even if there are places you want to go to elsewhere in Samui, it's only an hours drive to get around the entire island.

6/10 Okay

Mike

Value for money
The photos on the website were somewhat misleading, but to be fair, the room was nice (though small), and the hotel is generally quite well appointed. Located right on the beach, the pool is decent and the wait staff friendly. One tip though, you might like to choose one of the newer rooms; we took the superior beach bungalow (which was on offer) and they seemed to be the original properties on which the resort started. The new wing looks much nicer.

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed at the resort for 2nights. Overall it was alright with friendly staff. It was a easy walk along the beach to the city center but we were unable to do that in the night as it was too dark. Hygiene was not really good as we ended up with rashes all over, suspect it could be due to the bedsheet. Also the door to the room had a gap and can't be closed properly. If someone was to stand outside the room, they will be able to peep into the room

10/10 Excellent

Alexander, Colorado, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendid 3-star Hotel !!!
Surprisely, I have just had a wonderful night at Samui Island Beach Resort and Hotel in the Superior Bungalow-Room . The price is reasonable, not too cheap but also not that expensive. I could tell that this is one of the best hotel I have ever stay even though the beach is quite narrow. The way they treated me and my wife was so tight-knit that I felt like I was living with a family who have truely known what I aspire. Moreover, the location is pretty good which is not that far from the city, ten-minute walk. I would recommend you guys to rent the motorbike which is not more that 10 USD a day approximately. Seafood out there was really fresh under the clear blue sky that made me feel so soothing, charming. If you have a laptop, you are able to get on the internet at the lobby area for free of charge, otherwise, if you would like to surf on the internet in your room, you will need to pay for it.

2/10 Terrible

Dave, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Terrible, bungalow rooms are very old and dated, bathrooms horrible - definatley over priced. Breakfast - not very nice Reception has no idea what they are doing never seen so many people with problems at the one time before - absolutely hopeless a complete circus. Only stayed one night was the best bit. Finally when we went to leave they sold us an expensive taxi service over a group transfer yet squashed us in a small car with 5 people. Not what we paid for - an absolute joke.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"Great Hotel, awesome staff"
My partner & I totally enjoyed our stay for 2 weeks at the Samui Island Beach Hotel. The staff were exceptional & the nicest people I have ever met. It's not the flashest hotel, but they were the nicest & it was very clean. My Family of 6 also stayed here for 10 nights & really enjoyed there stay.The buffet breakfast was nice, and overall the hotel was a great stay. Will definitely stay here again on our future adventure to Koh Samui. Khob Kun Ka.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel in Samui
I recently stayed at the Samui Island Resort for 3 nights. It was lovely. The hotel rooms were quite large and cool. Lovely balcony also. It's in a great spot beachfront and the staff and service could not be better. I would definitely stay again.

6/10 Okay

Marko olavi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2019

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottima soluzione in zona tranquilla
Ottima struttura in riva al mare. Bungalow con camera non molto spaziosa ma fornita di tutto quello che occorre (A/C,frigo,TV,Macchina caffe,etc,etc..), con bagno di dimesioni generose: un locale per il WC, un locale per la doccia ed un grande locale per il lavabo. Buona la colazione. A 10 minuti a piedi dalla zona shopping e ristoranti. Da consigliare
Stayed 1 night in Aug 2019
Response from nong on 3 Sept 2019
Thank you very much chaitawat

8/10 Good

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Hotellet i sig var bra men då vi åkte under låg säsong så var bla frukosten inget att hurra för. Stranden nedanför hotellet var inte alls mysig så man fick gå en liten bit för att komma till en strand där man kunde ligga men kan ha med tidvattnet att göra. Annars var det väldigt mysigt och skönt att de inte låg mitt i smeten.
Stayed 4 nights in Jul 2019
Response from nong on 1 Aug 2019
Thank you very much