Beach/ocean view

Reviews of Fair House Villas & Spa

4.5 out of 5
Fair House Villas & Spa
39 Moo 1, Maenam, Suratthani, Koh Samui, Surat Thani

Reviews

8.6

Excellent

Rating 10 - Excellent. 235 out of 471 reviews" "
Rating 8 - Good. 167 out of 471 reviews" "
Rating 6 - Okay. 43 out of 471 reviews" "
Rating 4 - Poor. 20 out of 471 reviews" "
Rating 2 - Terrible. 6 out of 471 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Charan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort with great amenities and accommodation. Massive king size bed, beautiful bathroom. Loved outside chalet type rooms surrounded by trees and plants. Restaurant overlooking the sea and sandy beach. Downside was having to wait quite a long time after 2pm check in when we'd arrived early at 11 and told they would try and get us early check in. Disappointed also to find out that the 6am breakfast advertised was now 7am and the 6am packed breakfast promised didnt artive before we left for the surport. Also we had to pay to get the hotel shuttle bus to the airport at a cost of 600 bhart and no hotel discount or free shuttle. Plus was that a staff member was waiting outside our room dot on 6.30 am to take us and our luggage in a golf buggy. Overall lovely resort and friendly staff.
Stayed 1 night in Feb 2024
Response from Management on 27 Feb 2024
Dear Charan,Thank you for taking the time to share your review and ratings. We are glad you liked our resort, ambiance, accommodations, and amenities. The management has taken action on your feedback to improve accordingly and we apologize for the inconvenience. Our transfer services are all chargeable and guests can book certain rooms that include airport transfer subject to the length of stay.The management and associates would like to thank you for choosing us, and we look forward to welcoming you back again.Kind regards,Management

10/10 Excellent

Rav

Stayed 1 night in Feb 2024
Response from Management on 21 Mar 2024
Dear Rav,Thank you for taking the time to share your review and ratings.The management and associates would like to thank you for choosing us, and we look forward to welcoming you back again.Kind regards,Management

8/10 Good

Bowen

Stayed 2 nights in Feb 2024
Response from Management on 21 Mar 2024
Dear Bowen,Thank you for taking the time to share your review and ratings.The management and associates would like to thank you for choosing us, and we look forward to welcoming you back again.Kind regards,Management

10/10 Excellent

Danielle

Stayed 1 night in Feb 2024
Response from Management on 21 Mar 2024
Dear Danielle,Thank you for taking the time to share your review and ratings.The management and associates would like to thank you for choosing us, and we look forward to welcoming you back again.Kind regards,Management

10/10 Excellent

DENISE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay of four nights was like being in a garden paradise at the beach. The pools were beautiful warm and even had platforms to rest on with whirlpool jets. The Breeze restaurant had amazing food with custom modifications made for my gluten and other food intolerances. The staff were great!
Stayed 4 nights in Jan 2024
Response from Management on 23 Jan 2024
Dear Denise,Thank you very much for taking the time to share your review and ratings. Great feedback and wonderful to hear that you were like in a paradise garden at the beach, well said. Happy that you liked the Bre-Eze Restaurant and its delicious food along with their attention to gluten-free meal requests. The staff are also pleased to see your kind comments.The management and associates would like to thank you for choosing us, and we look forward to welcoming you back again.Kind regards,Management

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and very peaceful. All the staff were very friendly! Ann arranged a bike for me with directions to a pharmacy nearby.
Stayed 2 nights in Jan 2024
Response from Management on 15 Jan 2024
Dear Timothy,Thank you very much for taking the time to share your review and ratings. Pleased to know that you liked the beautiful surroundings and ambiance. Staff are happy to see your kind feedback and it was a pleasure for Khun Ann to share directions to the Pharmacy.The management and associates would like to thank you for choosing us, and we look forward to welcoming you back again.Kind regards,Management

6/10 Okay

Sheena

Liked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Management on 11 Jan 2024
Dear Sheena,Thank you for taking the time to share your ratings with us.The management and associates would like to thank you for choosing us, and we look forward to welcoming you back again.Kind regards,Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous luxury resort!
My family and I loved our stay at the Fair House. The resort is tucked away from the main tourist areas. We stayed only two nights and wished we could have stayed longer. The staff are extremely friendly and helpful, the food at the restaurant is delicious and authentic, and the pool area is spacious and well maintained. The rooms themselves are well decorated and clean. We loved everything about the resort and plan to return the next time we visit Thailand.
Stayed 3 nights in Dec 2023
Response from Management on 30 Dec 2023
Dear Valued Guest, Thank you very much for taking the time to share your review and ratings. Great to see your review and we appreciate your kind comments and recommendation. Happy that you liked the facilities, food, and services on offer. Staff members are happy to see your review and were pleased to serve you.The management and associates would like to thank you for choosing us, and we look forward to welcoming you back again.Kind regards,Management

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Management on 16 Dec 2023
Dear Cameron,Thank you very much for taking the time to share your review and ratings.The management and associates would like to thank you for choosing us, and we look forward to welcoming you back again.Kind regards,Management

10/10 Excellent

Holli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our pool villa was very comfortable, clean and tidy. All staff were eager to help and make sure our stay was the best it could be. From cocktails at the pool bar to watching the sea at the restaurant we were totally satisfied. Highly recommend this venue
Stayed 7 nights in Sep 2023
Response from Management on 6 Oct 2023
Dear Holli,Thank you very much for taking the time to share your review and ratings with us. We are very happy that you were comfortable with your villa and the team is pleased to ensure that you had a great time with us. We appreciate your recommendation.The management and associates would like to thank you for choosing us, and we look forward to welcoming you back again.Kind regards,Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair house and spa pool villa
Very good couple of days and relaxing
Stayed 2 nights in Aug 2023
Response from Management on 28 Aug 2023
Dear Valued Guest,Thank you very much for sharing your review and ratings with us. We are very happy that you had a relaxing stay.The management and associates would like to thank you for choosing us and we look forward to welcoming you back again.Kind regards,Management

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful villa right on the water! A bit far from most things in the city but the staff was nice enough to arrange a motorcycle rental for me. Def a nice relaxing getaway
Stayed 2 nights in Jun 2023
Response from Management on 13 Jun 2023
Dear Tal,Thank you very much for sharing your experience and ratings with us.It's wonderful knowing that you enjoyed our beautiful villa at the waterfront, indeed a relaxing getaway.Our staff members are pleased to assist you in any way possible to ensure that your moments are worthwhile.The management and associates would like to thank you for choosing us and we look forward to welcoming you back again.Kind regards,Management

10/10 Excellent

Aishwarya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! One of the many examples: I had originally booked a room for ocean view however the room was a climb up the hill which was not possible for my mother. The staff helped us relocate to another room which was lower and that made the entire experience much better. Really appreciate the team and the personalized service.
Stayed 6 nights in Apr 2023
Response from Management on 3 May 2023
Dear Aishwarya,Thank you for sharing this review with us. We're very pleased that our staff provided an amazing service.It's always a pleasure to offer the best service possible as our guests needs and wants are valuable during their stay.The management and associates would like to thank you for choosing us and we wish to welcome you back soon again.Kind regards,Fair House Villas & Spa Management.

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Property looked really nice, but things let it down, no one was ever working the pool bar even after we asked about it, had to go and ask for clean towels and the dressing gowns never were returned even though we asked for them
Stayed 3 nights in Apr 2023
Response from GM on 20 Apr 2023
Dear Daniel,Thank you for sharing your experience and ratings. The management has taken note of your feedback and will take action to improve. Our management and associates would like to thank you for choosing us and wish to welcome you back again.Kind regards,Fair House Villas & Spa Team

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely resort right on the sea. Pool and bungalows are great. Not close to much so you’ll need transportation if you want to shop.
Stayed 10 nights in Mar 2023
Response from Aof on 9 Apr 2023
Dear Khun Rene,Warm greetings from Fair House Villas and Spa, Samui!Thank you very much for sharing your experience with us and we were very happy to have you stay with Fair House Villas and Spa. We are delighted to see that your overall stay has been an enjoyable one.We thank you for choosing to stay with us and we look forward in having the opportunity to welcome you back in the near future.Best Regards,Pongtorn AjsumangFront Office Manager

8/10 Good

Corey

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2023

10/10 Excellent

Rob

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing! Vistas we’re magical

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
No beach, gym room too small, and no spa!!! The pool water was no more clean after few days
Stayed 6 nights in Dec 2019
Response from Bo on 7 Jan 2020
Dear Anonymous We do apologize for your disappointment about beach,gym,spa and the pool during stayed with us. However, we have made every effort to organize and provide the very best resort to our valued guests. We do apologize for any inconvenience that it may cause to you and we always try to keep this inconvenience at its lowest. My sincere apologies for our shortcomings and we hope to have the opportunity to welcome you back so that we can provide you with a more positive stay experience. Best regards, Bo Front Office Manager

6/10 Okay

Dominic

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were amazing as was the food.
Stayed 5 nights in Dec 2019
Response from Bo on 16 Dec 2019
Dear Dominic Thank you for choosing the hospitality at Fair House Villas and taking the valuable time to write a review your recently experience. We all here are very happy to learn that your stay was a pleasant and thank you very much for sharing such gracious comments among the travelers. It was indeed given us the energy to continue serving genuine hospitality. We all hope to have an opportunity to host you again and thank you again for your patronage of Fair House Villas. Do let me know if you may have some dates in mind, my email is fom@fairhousevillas.com Best regards, Bo Front Office Manager

6/10 Okay

Verified traveller

Stayed 4 nights in Apr 2019
Response from Napaphat C. on 23 Apr 2019
Dear Mr. and Ms., Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From start to finish, the whole experience was brilliant. The staff are always attentive and happy to help, everyone is so polite. The hotel itself is huge, with a range of different rooms in different buildings. We stayed in a large room with a jacuzzi bath that was on the balcony and quite secluded, the room was very big and had a large bathroom with a bath tub/shower as well as a walk in shower. There were tea/coffee amenities. The rooms were cleaned on a daily basis. You cannot hear your neighbours while in the room and it does feel like you are the only ones there (apart from the wildlife, who are the loudest occupants). Daily exercise was the hill. Buffet style breakfast was delicious, there was enough ways to vary what you ate each day, although the food that was there did not change much. The food at the restaurant was extremely good, and tasted delicious which helped becuase it was a tad inconvenient to leave the hotel. In this case, from the hotel it is a 10 min walk to the nearest 7-11, and a further 30 min walk to Fisherman's Village and that was difficult in th heat. The hotel does offer shuttle bus rides (max 10 ppl at one time) which we used regularly. The swimming pool is lovely and there is direct access to the beach. The whole place felt safe because of its slightly isolated location, and it did not feel touristy at all. The hotel also has kayaks and boards for you to take out into the sea which was free. All in all, amazing hotel with brilliant staff.
Stayed 10 nights in Apr 2019
Response from Napaphat C. on 23 Apr 2019
Dear Mr. and Ms., Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fairly ok stay at this hotel for a few nights of our honeymoon. It wasn't conveniently located next to any restaurants or shops, you have to walk to the main road for about 15mins which was a little eery at night along the road with little lighting. We booked a room with the 'pool' facing the ocean but it was a tiny little pool much smaller than the pictures online. And there were little privacy from the rooms as people can walk about freely and lounge in front of your room and pool. The main pool was nice to lounge around during the day though and you can walk along the beach at night for more restaurant options.
Stayed 3 nights in Apr 2019
Response from Napaphat C. on 17 Apr 2019
Dear Mr. Andy, Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
theres a small beach area to walk to. Breakfast was decent. Rooms were a little rundown but I heard they are going to renovate it. You could rent a car at the property which makes it easier.
Stayed 2 nights in Mar 2019
Response from Napaphat C. on 5 Mar 2019
Dear Mr. and Ms., Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location to the beach and the relaxed setting.
Stayed 4 nights in Feb 2019
Response from Napaphat C. on 25 Feb 2019
Dear Mr. and Ms, Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Feb 2019
Response from Napaphat C. on 2 Apr 2019
Dear Mr. and Ms., Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

8/10 Good

Philp

Liked: Cleanliness, staff & service, room comfort
Fair Enough!
The staff, service, food and especially location were all wonderful as I was looking for a tranquil location as opposed to a night club environment! The facility is dated and in need of renovation. But satisfactorily maintained. The water sports equipment are in need of replacement. The location unfortunately has a dangerous sea wall as opposed to accessable beaches! To the left and right of the facility has dangerous fencing to climb around to access the beaches! In this way the site profile is deceptive!
Stayed 4 nights in Jan 2019
Response from Napaphat C. on 4 Feb 2019
Dear Mr. Philp, Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

10/10 Excellent

Herttjan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, vriendly people, just not much in the area
Stayed 6 nights in Jan 2019
Response from Napaphat C. on 30 Jan 2019
Dear Mr. Herttjan, Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

8/10 Good

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2018
Response from Napaphat C. on 7 Jan 2019
Dear Ms. Katarzyna, Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a beach front.
Beach front is almost non-existent. Its on a rock ledge that you have to climb down and when you get down, It’s about 8-10’ of beach before the water and mostly you have ppl walking through so you can’t really lay without being in the way or too close to the water. The property is nice and very relaxing but definitely not the beach front I was expecting.
Stayed 4 nights in Dec 2018
Response from Napaphat C. on 26 Dec 2018
Dear Ms. Cesar, Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

8/10 Good

Carmen, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious rooms with quiet nature surrounding, hotel staffs are friendly and helpful, it was a very pleasant stay at this hotel.
Stayed 4 nights in Dec 2018
Response from Napaphat C. on 11 Dec 2018
Dear Ms. Carmen, Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

10/10 Excellent

Michael, Los Angeles, CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, easy to navigate and enjoyable and the staff were outstanding, friendly, courteous and made my stay feel like I was at my second home. I’ve stayed on the property twice for two week stays and would go back in a heartbeat. I hated to leave.
Stayed 10 nights in Nov 2018
Response from Napaphat C. on 27 Nov 2018
Dear Ms. Michael, Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

10/10 Excellent

Sharon, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time, staff are lovely can't do enough to help you, location perfect walking distance of excellent local restaurant and the W bar, hotel shuttle was really useful and the sunsets breathtaking. The rooms were really lovely and grounds well maintained! Two happy hours at the hotel! Spa was great too! We had a lovely time, thank you Fair House Villas!
Stayed 9 nights in Oct 2018
Response from Napaphat C. on 6 Nov 2018
Dear Mr. Sharon, Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

8/10 Good

RJDJ, Melbourne

Liked: Cleanliness, staff & service, room comfort
Excellent staff but facilities need updating
We only had a two night stay at the resort which was OK but would be disappointed if here for a week. The villas need updating and the pool needs a little TLC but the staff are very friendly and helpful which made our stay quite pleasant.
Stayed 2 nights in Sep 2018
Response from Napaphat C. on 24 Sept 2018
Dear Mr. RJDJ, Greeting from Sales Department of Fair House Group In regarding an information, our hotel teams are thank you very much for your kind to comment us about our service. Finally, we hope you choosing stay with us again. Best Regard, Napaphat C. E-Commerce Manager

10/10 Excellent

Alana, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and peaceful resort
This is a beautiful resort on the beach and surrounded by nature. It is a very peaceful location with a very friendly atmosphere.
Stayed 4 nights in Aug 2018
Response from Napaphat C. on 31 Aug 2018
Dear Mr. Alana, Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its like heaven on earth. Excellent service, excellent staff, amazing room, the food is fabulous. Wow!
Stayed 5 nights in Jul 2018
Response from Napaphat C. on 16 Jul 2018
Dear Mr. Anonymous, Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

2/10 Terrible

Bernard

Disliked: Staff & service, room comfort
Stayed 8 nights in Jun 2018
Response from Napaphat C. on 20 Jun 2018
Dear Mr. Bernard, Greeting from Sales Department of Fair House Group In regarding an information, our hotel teams are thank you very much for your kind to comment us about our service with we will developing and change our service to be the best. Finally, we hope you choosing stay with us again. Best Regard, Napaphat C. E-Commerce Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous quiet spot
Excellent hotel in quiet spot Lovely food staff and rooms V relaxing
Stayed 6 nights in Jun 2018
Response from Napaphat C. on 13 Jun 2018
Dear Mr. Anonymous, Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

10/10 Excellent

Tom, Mae Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort with everything you need
Secluded resort, right on the beach, stunning views of the bay and the backdrop of the jungle, incredibly hospitable staff, lovely food. Has everything you need; pool, bar, spa, beach, scooter rental, spacious airconditioned rooms, free bottled water, beach towels. Importantly, quiet and away from the main tourist hotspots but close to them if you want them. Would recommed to backpackers, friends & familes - paradise!
Stayed 6 nights in Apr 2018
Response from Napaphat C. on 10 May 2018
Dear Mr. Tom, Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

10/10 Excellent

Gudmundur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend for honeymoon
The rooms are spacious, the pool is right on the beach and the beach is nice. Great hotel for relaxing.
Response from Napaphat C. on 4 May 2018
Dear Mr. Gudmundur, Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

4/10 Poor

Wing, New york

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy stay
First for check in, most the staffs not professional, then no matter the lobby or the restaurant is too hot and the ventilation not good enough. The a/c for the room is not cold enough , especially in day time in the room, even you hard to stay in the room in day time. On the rainy day, even the lobby doesn’t have umbrella for the guest. The last when we check out take more than to get back the cash deposit for the extra room key.
Stayed 4 nights in Apr 2018
Response from Napaphat C. on 2 May 2018
Dear Mr. Dasher, Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

10/10 Excellent

Hogsihi, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was satisfactory
Spacious rooms to say the least, great mini pool outside. Lovely staff, will come again for a longer period of time. Thanks.
Stayed 1 night in Mar 2018
Response from Napaphat C. on 3 Apr 2018
Dear Mr. Hogsihi, Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

10/10 Excellent

Dave, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Nice location.
Very nice facilities. Pool great. Quieter on this side of the island than the Cheweng side. Beach right at hotel small but you can walk one minute along the beach and get to much larger stretches. Staff amazing! Would stay again.
Stayed 4 nights in Mar 2018
Response from Napaphat C. on 27 Mar 2018
Dear Mr. and Ms, Greeting from Fair House Villas & Spa, Koh Samui. Thank you very much for your kind to comment our hotel an accommodation and service. Therefore, we are hope you comes back to stay with us again on your next holiday relax. With best regards, Napaphat C. E-Commerce Manage

10/10 Excellent

Jane, Mildura,Vic, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous stay
Right on the beach Excellent and v friendly and helpful staff Nothing too much trouble Fantastic and v reasonably priced food Lovely villas with tasteful wooden decor within lush garden Great sized pool right by beach A quiet and v relaxing stay Have already recommended to friends I hope to return
Stayed 7 nights in Aug 2017
Response from Karun C on 11 Sept 2017
Dear Khun Jane, Thank you for taking the time to share your feedback with us. We are happy to hear that you had a great stay with us. We definitely look forward to welcoming you back to our resort. Lovely photos! Best Regards, Fair House Villas Management Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Views from this well located hotel
The staff could not do enough to help. The views from the pool area, bar and restaurant were stunning.
Stayed 6 nights in Jul 2017
Response from Karun on 15 Aug 2017
Dear Valued Guest, Thank you for taking the time to giving us your feedback from your recent stay with us. We are happy to hear that you had a pleasant time with us. We take pride in our Garden and we do have one of the best "sunset" views on the island. Thank you for the compliments to the staff, we will definitely let them know so they can keep up the good work. As for the gym, we have well noted and will definitely look into upgrading options. Thank you and we look forward to welcoming you back to our resort. Best Regards, Fair House Villas Management Team

10/10 Excellent

Lynda and Tony, Surrey.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely peaceful setting.
Spent 10 wonderful days there, staff friendly and efficient, nothing was too much trouble. Food excellent, no complaints. If you are looking for peace and quiet we recommend this hotel.
Stayed 10 nights in Jun 2017
Response from Karun on 15 Aug 2017
Dear Lynda and Tony, Thank you for taking the time to share with us your experience during your recent stay at Fair House Villas. It is always a pleasure to hear that you had a great time at our resort. Thank you for the compliments and we hope to welcome you back to our resort. Please come visit us again when you need "Peace & Quiet". Best Regards, Fair House Villas Management Team

10/10 Excellent

Sueptx, Highland Village, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort!
We really enjoyed our stay at the Fair House Villas. It was our favorite place in our 2 plus week trip to Thailand mk by. In fact we wished we had skipped Phuket and stayed longer at Fair House. We will definitely be returning.
Stayed 2 nights in May 2017
Response from Napaphat C. on 3 Jul 2017
Dear Mr. and Ms. Thank you very much for your greatest generous feedback in regards of the most wonderful people, we are delighted to served and cared during your stayed. Try to lift up the standard of service as best as we can Thanks again and look forward to serving you and more of your friends again soon With best regards Napaphat C. E-Commerce Manager

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely getaway
Wonderful, if somewhat dated accommodations. Beach and pool villa was large and comfortable. Service was exceptional.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All everything is going well but this hotel far from city center. It's very interesting for relaxation

8/10 Good

Jamz84, Vancouver Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel beautiful location
There were some issues in the beginning regarding airport pickup, inconsistent WIFI in the rooms, lack of hot water & charging us for a lost room key card. After bringing our concerns to the front desk, the agent was very attentive to resolving our issues as quickly and efficiently as possible which was very well received and shows they care for the customers. Overall we had a wonderful, relaxing 3 night stay at Fair House. I would definitely recommend staying here based on the nice quite private location with beautiful island/ ocean views, well-kept compound with nicely decorated villas & an attentive staff always willing to help and resolve any concerns you may have.