Deluxe Room | View from room

Reviews of Samui First House Hotel

3 out of 5
Samui First House Hotel
4 Moo 3 Chaweng Beach, Tambon Bophut, Koh Samui, Surat Thani

Reviews

7.0

Good

Rating 10 - Excellent. 29 out of 277 reviews" "
Rating 8 - Good. 123 out of 277 reviews" "
Rating 6 - Okay. 80 out of 277 reviews" "
Rating 4 - Poor. 27 out of 277 reviews" "
Rating 2 - Terrible. 18 out of 277 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

5.2/10

Amenities

6.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fuad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Good value for money
Stayed 4 nights in Dec 2019

8/10 Good

Retired

Liked: Cleanliness, staff & service
Like other reviews, my bed I discovered had bed bugs. Next morning I complained and got new room
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Was good
Stayed 7 nights in Feb 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extended stay
I’m still staying here at time if writing this and have extended stay. Good spot good beaches
Stayed 5 nights in Oct 2018

8/10 Good

Denita

Liked: Cleanliness, staff & service

8/10 Good

JULIA

Liked: Cleanliness, staff & service, room comfort
good
we spend 5 nights at this place. location was ok but the beach is very but very wind. also the beach was pretty angry. we could not use the beach. breakfast ok. sometimes your eggs was cook by the chef. sometimes by the porter and sometimes by the housekeeping. english not so good but ok. we got a little issue when we got at hotel. room was conplete different of what we book. but for the first time in thailand. they act fast and give us a much better room. so for that they have a star. pool pretty good. and just around 10m to few restaurants. i can say i would stay here again
Stayed 2 nights in Feb 2018

6/10 Okay

Katherine

Liked: Cleanliness
Disliked: Property conditions & facilities
Not the greatest. Seemed like it had its day about 10 years ago...or more. Needs updating/care. Breakfast pretty good, room clean, but beds super hard, even for Thailand standards. Would be a good spot on the end of the beach in the right season but we hit the end of their stormy season and couldn’t use the beach much- sea was too rough. (You don’t see that in the pictures! Not that this is the fault of the hotel, of course, but good to keep in mind if you are looking for a beach vacation!) Good price but I think you can find better for a comparable price.
Stayed 3 nights in Dec 2017

4/10 Poor

Kelly, Malaysia

Disliked: Cleanliness, staff & service, room comfort
an old hotel without lift, whereby we have to carry our own luggage to 4th floor, the staff seems can't understand english well, when i try to ask abt the beach location, the staff just say" I NO SPEAK ENGLISH " & walk away. The room was not clean, when i step in my room, the floor still have sand , the towel also have funny smell,overall i was dissapointed !!!
Stayed 3 nights in Dec 2017

4/10 Poor

ALFATEH HAMAD RASHED

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms on the quiet part of Chewang Beach
Nice clean rooms on a stunning quiet beach. Service was friendly, breakfast basic but sufficient. Only 10 minutes from the nightlife of Chewang.
Stayed 2 nights in Sep 2017
Thank you for your feed back, hope that we will be of your service again in next vacation trips.

8/10 Good

Alisha, Australia

Liked: Staff & service, room comfort
Everything you need for good $$
We checked in late at night (11.30pm), staff were really friendly. We were allocated rooms in the building off to the side (not the main area surrounding the pool). We were on 4th floor, one of our rooms looked out to the ocean, the other looked into another building. If you are just looking for somewhere to sleep and shower this building is fine. Included breakfast was average but considering how cheap our stay was, not complaining! Awesome pool and beach literally 50 steps away.
Stayed 3 nights in Jul 2017
Response from Phaisantham on 28 Jul 2017
Thank you for your staying with Samui First House Hotel, we will take your suggestion to top manage subject, hoped that we will be of your service again for next vacation trips.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed bugs! Stay elsewhere!
Plan to stay at one of the many other resorts on Koh Samui. We booked a room for 3 people , and they jammed an extra bed into an already small room, leaving no space to move around. The facilities are outdated and we ended up with bed bugs (presumably due to the extra bed they crammed into the room). They offered no refund even though we had to leave for another hotel to avoid getting eaten alive in our sleep. There are so many better options on the island than this! Don't make the same mistake we did.
Stayed 3 nights in Jul 2017
Response from Phaisantham on 14 Aug 2017
Dear: Aninymous. Thank you fro your staying with us, we appreciate on your feedback and we will do the best we can. Best Regards,

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very good will stay again

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Good location and friendly staff
Friendly staff all amenities provided and nice beach

8/10 Good

BigIan, England, near Europe

Liked: Cleanliness, staff & service, room comfort
Quiet location close to everything you want & need
A middle range, well-worn hotel with good-sized rooms, big comfy beds & adequate aircon & bathrooms. There's a small pool with loungers and while some rooms have good balconies other dont't; there are patios at the end of landings with recliners etc where you can toast yourself nicely. The place is quite airy & refreshingly cool when you need it; staff are typical Thai, all smiles and keen to please. Beach very near at the quiet end of Chaweng but 200metres along you have beautiful (stone-free) beach and a warm inviting sea.

10/10 Excellent

UK travellers, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
The hotel is nestled between 2 beautiful beaches and has a lovely pool too. Stayed in basic room but apart from the bath needing a good descaling, the room was large and towels, bedding, bottled water and toiletries were all refreshed daily. Wouldn't hesitate to recommend to others. Lots of nearby bars and restaurants and a nice stroll to the busier end of the street with shopping centre, food markets etc. Ice bar was a let down though.

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Could have been better
I didn't get the room I wanted and then the room I got was small and I'd n the fifth floor walked up and down everyday

8/10 Good

kay

Liked: Cleanliness
Okay

10/10 Excellent

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
one week stay
Generally hotel is Ok for not very long stay. It is old and require full renovation, but staff tries to keep it clean and good looking. It is locate on the beach, about 2 km to the centre with all the entertiment - about 25 min walk, so it is located out of the noise. The breakfast is good with big choice of food.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice and quiet
Very hard beds but quite well maintained. Great breakfast but a little understaffed.

4/10 Poor

Not the Same , S

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is what it is
Paid $100 AUD for the junior room excitive the picture is not what it is, the shower curtains fell down as I was having a shower, the room was not at all the same advertised on wor if. Hot humid and the aircon was not adjustable.

6/10 Okay

derrick

Disliked: Cleanliness, property conditions & facilities, room comfort
room and bed fill of bed bugs

10/10 Excellent

Ian, Great hotel for the price, quiet location but handy for everything you want & need

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed about 10 days and was grateful to be so close to the beach but at the quieter end of town. That said, everything you might want is in easy walking distance, ie: shops restaurants bars foreign exchange and travel shops etc etc. Staff are helpful and friendly with the hotel in generally good condition although TV is in need of an upgrade. My visit was out of season; the hotel,town and beach get bust, very busy in December/January but June July was perfect for me.

6/10 Okay

Richard, Sydney

Liked: Cleanliness
I only booked the standard room. You get what you pay for. Can't complain, I used this for a stop over. Good hot water, quiet but reception wanted 700Baht to transfer back to airport. 30 seconds around the corner I got a taxi for 300Baht.

8/10 Good

Walter, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kho Samui
Should have stayed longer, staff where friendly, always smiling, buffet breakfast was good, beach was beautiful,great budget hotel.

6/10 Okay

vinod sridhar, samui

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Great value
great value

2/10 Terrible

chee mun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jeff, Hangzhou, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful but crowded beach
The beach is fantastic, but too many people during the day. As evening approaches, almost everyone leaves and you have the beach pretty much to yourself. The hotel is getting older and as such shows some signs of wear, but nothing serious enough to distract from the experience. The pool is lovely and extra clean. Breakfast is included and the buffet is excellent. This property is part of an all inclusive resort complex, so almost everything you could want is there on the property, including a dive shop, convenience store and a good honest motorbike rental. Great, safe place for families, far enough from Chaweng to be away from the bustle, but close enough to have easy access. I walked into town in about 15 minutes.

6/10 Okay

Verified traveller

Nice hotel, good for what you pay for.
We didn't have any problems at this hotel. It was just a standard hotel, somewhere to sleep and shower. The location is a bit out of the way about a 15-20 minute walk into the main Centre where all the bars/shops/restaurants are. Didn't really see much of the staff but they were friendly enough. Breakfast was alrite, not much to choose from. The pool area was ok, not many sunbeds but didn't bother us as we went to the beach everyday. Beds are really hard but overall it was clean and tidy. We did have a tiny lizard in our room but it was no big deal. I would probably stay somewhere a bit closer to the main street in future. The hotel did the job for our budget and what was expected of it.

8/10 Good

Tivan, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome experience
Upon getting to samui first house I was put up in a room which was extremely bad with no wifi. Upon complaining I was upgraded to another room. This room was pretty awesome. Room size to bathroom to balcony. The mattress was a bit hard but was comfy enough. Staff was extremely helpful and friendly. Location was a about 7mins bike ride to chaweng town so not too noisy. Beach was nice and clean. Overall I had a great experience and would definitely stay here again. Thanks samui first house.

8/10 Good

Verified traveller

Disliked: Cleanliness
It's good hotel with affordable price
It was a comfort stay. Beach was not clean and not safe for swimming due to rocks. However it takes 5 min walk to the beach.

6/10 Okay

Amnon

Disliked: Staff & service, property conditions & facilities

6/10 Okay

Elton, Vancouver

The hotel was average all around. The location was at the end of all the hotels and the room was rather small. Ok for a night or two if you are stopping over to go elsewhere.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel but too far down
nice hotel on the beach ,lovely staff , but if you want to lie at the pool all day forget it , the sun disappears around 1300hrs and is in shade rest of day ,and it is a fair walk to where everything happens further up the town

6/10 Okay

Wan mohd izuan, Perlis Malaysia

Good,I enjoy my vacation.Thank...

6/10 Okay

Verified traveller

6/10 Okay

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Average compared to pictures!
The First House is well located, very close to the quieter end of the beach and a short distance from the shops. There is a brilliant pool with jacuzzi section and sun beds and towels. However, I would advise requesting a room that overlooks the pool or beach or else you end up with a very dark bathroom and a view of someone else's balcony/wall! There was no safety deposit box in the room but you could opt to leave things with reception. Wifi was good. TV was dated and signal was not good - we had one channel for the duration of our stay.

8/10 Good

Rebecca CJ

Liked: Cleanliness, staff & service, room comfort
A reasonably nice hotel
Great location, had its own beach a 30 second walk from the hotel and so close to the centre (10 minute taxi journey). Room was lovely but air con was very loud so wasn't able to have it on at night. Breakfast doesn't come with the room and is quite pricey for what you get so ventured into town for food. Staff were lovely at the front desk but cleaners in the morning were very loud, talking amongst one another. around 6:30 and woke us up. Not good at all. But that could have been a one off chance. Overall lovely hotel and amazing location!!

6/10 Okay

Salvin

Liked: Cleanliness, staff & service
Disliked: Room comfort

4/10 Poor

Daniel

Liked: Cleanliness, room comfort
Disliked: Staff & service
Rude customer service - but nice place
We found customer service to be rude and also the cleaners woke us up to clean the room on numverous occasions. The hot water was not working most our time and the repair came up numerous times to fix it. The WIFI is good but has no share computer to use. The location was good, in a quite part of chewang beach. The pool was clean and small. The have a safe to keep your passports, etc..

6/10 Okay

GINIE

Liked: Room comfort

10/10 Excellent

Tim R.

Liked: Cleanliness, staff & service, room comfort
new and clean
nice place good price when everything was full at christmas

8/10 Good

Jean Luc, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Beautiful hotel a 100m from Chaweng beach, 10 min walk from all the bars and restaurants. The room was clean every day, that I appreciate because every day we were bringing sand from the beach.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities

8/10 Good

irfan affandi

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Really nice stay.
Very nice stay at this hotel,ideally located with a private beach and easy walking distance to restaurants, bars and stalls. Staff very friendly and helpful.Overall a very nice hotel

8/10 Good

gd, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place, worth the price!
Great place! Rooms was a little dated but very clean and steps to the beach. Walking distance from City center