I had originally wanted to book a different hotel in Koh Samui at a lower price, but due to an online error I couldn't make reservations.
Since I planned my trip last minute and had very few alternatives for hotels with Children's clubs, I decided to pay up and book the Conrad. At first I was upset since it cost more than I had originally planned to spend. But by the end of my holidays, I felt it was worth every penny and the entire experience exceeded my expectations.
The overall look and feel of Conrad is like any other 5 star resort you would find in south east Asia. However, what sets it apart was the service of the staff. All our requests were promptly fulfilled with enthusiasm and efficiency. The staff also went out of their way sometimes to go the extra mile and provide additional services I'm sure was not within the usual requirement.
The hotel also has great proximity to many fun activities in the surrounding area which is very convenient.
Would definitely go back again.
As the newest gem in Hilton*s Thai resort portfolio the Conrad Koh Samui is located on Thailand*s third largest island …More
We stayed in a deluxe villa with private pool for a week. On arrival we got in quite late so the concierge offered us a complimentary sandwich and fresh tropical fruit as the hotel restaurant had already shut for the night. Checkin was smooth and easy, and the concierge assistant walked us to our villa to show us all of the amenities - very attentive. The breakfast was nice - the view and serenity of the beachfront was lovely. The breakfast meals inclusive of our booking however were very small, and "interpretations" of the western meals they suggest. Couldn't fault the taste, nor service in the restaurant, but to enjoy do let go of expectations in terms of what normal Eggs Benedict for instance would be like. The villa is large and spacious, very peaceful. The pool is simple but large enough to enjoy, and they clean it everyday. The bed is comfy and clean, bath is huge and the flow of the villa is well thought out. The day spa onsite is lovely. Very clean, luxurious, private and relaxing. Extremely welcoming staff. Be careful of the ladies trying to upgrade you to much larger packages that you can spread over the length of your stay by offering discounts. We were going to go to the day spa nearly everyday anyway, so wasn't unwelcomed, however they did put us on the spot to lock in packages there and then - was a little overwhelming. The private driver of the resort was a huge plus as the location is a 20 min drive away from Chaweng and Lamai. Loved every bit of our stay!
We were joining family members for a 60th birthday...and had booked for 5 days. From the moment we arrived, we were treated like royalty by the fantastic staff. The pictures on the internet doesn't do the facility justice and we continued to find everything above our expectations from the service to the rooms, breakfast, massages on the beach, activities and relaxed atmosphere. Planning our return already!
Situated in a convenient area between main town and Fisherman's Village. Resort is lovely with very good staff and very nice rooms. Beach is the only drawback as it's too rocky for swimming, however there are 2 great pools and also villa private pools.
Mike from Singapore
An idyllic escape on the magical island of Koh SamuiAn earthly paradise fringed with swaying coconut palms and overlooking a …More
We stayed four amazing days at Zazen. The hotel ground is gorgeous: lush garden, beautiful details at very turn, beautiful view at the restaurant, and calming pool.
The room is just as pictured on the website.
The most delicious buffet breakfast. I feel that the hotel put a lot of thoughts into the breakfast selection and choices are interesting and delicious . It was the most memorable part of my trip.
We had a great one week stay here.
Its right by the beach, comfortable rooms, great food and very friendly staff. The spa and massages and treatments were all tried out and all excellent. The hotel is clean, rooms spacious and the gardens all really well looked after. Very luxurious with a nice personal feel and much nicer than the big international brand hotel next door.