The hotel asked us to wait by the 7-11 by the pier while they collected other guests. We ended up waiting almost 2 hours in the sun waiting and the girl from the hotel couldn’t contact the driver. When we finally got to the hotel, the rooms we had booked looked nothing like the pictures. Small, dirty, very outdated. We were told we could get a 10% discount at their “spa” so we decided to get pedicures. When we went over there the girls were sleeping. We told them three of us wanted pedicures which took them almost 15 mins to start. A guy came over and wanted a massage and they started working on him right away before we had been finished, and one of us hadn’t even started! When thy started doing the treatments, they didn’t foot soak, used the same tools on all us and didn’t do anything but put oil on one persons toes. They also didn’t give us the discount. The food wasn’t very good. Missing ingredients listed in their menu. Overall the experience has been terrible. Definitely don’t waste your money.