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Reviews of Haad Chao Phao Resort

2.5 out of 5
Haad Chao Phao Resort
48/3 Moo Srithanu, Haad Chao Phao, Ko Pha-ngan, Suratthani

Reviews

7.2

Good

Rating 10 - Excellent. 6 out of 25 reviews" "
Rating 8 - Good. 8 out of 25 reviews" "
Rating 6 - Okay. 8 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 2 out of 25 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

6.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nir

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nothing less than a SCAM. BEWARE OF STAYING HERE. long story short, the room we booked had no pictures on the website. When we arrived we were surprised to see that the room is dirty, built in a very unsafe and incomplete way. There were BUGS all over the shower which was not fully blocked from the outside. Sheets were dirty. When trying to reach the staff for an option to move a room the staff was rude and unpleasant. We ended up checking out ONE DAY AFTER CHECKING IN because of how underwhelming and inconvenient was the “room”. I sincerely recommend anyone to find an alternative and stay away from there. P.s While struggling with our own room we met another girl who booked 12 days at the resort, who had to manage a room where the shower has NO DOOR AND THERE ARE SNAILS ALL OVER THE FLOOR….
Response from owner on 28 Feb 2024
something positive,all your anger from yor war you brought it to my resort.no one put yo the knife in the throught to stay here.on your check in you dont like the room ,just say it and we finf the solution ,you dont check in at all..the nyou can continue with all your negativity spreading around .these kind of people we dont like in our family,cause if you would take a second we are a humble community family style ,not luxury as we are 2 star and you can see we dont hide it,,so please ..already the world is against you

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 27 nights in Jan 2024
Response from owner on 28 Feb 2024
thank you

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would return in a heartbeat
We had a lovely stay here, we had only planned to stay one night but couldn’t resist a second, the lady who owns it was just super lovely and couldn’t have been more helpful, and the food was lovely!! Perhaps a little more expensive if your tight back packers like us but totally worth it, hence our second night!
Stayed 1 night in Jun 2019
Response from Jovan on 31 Jul 2019
Thank you, we are glad that you have a nice time at our resort.

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
+ : The location and beach are unique and beautiful. Relax and friendly atmosphere. - : No breakfast before 9 am, no lunch before 2 pm, orders take minimum 45 min to 1 hour to get ready. The room is very basic and would need some maintenance (holes in mosquitoe net, paint, not much space to store anything. It's a lovely place, perfectly located which needs some very basic fix to improve the whole experience.
Stayed 10 nights in Feb 2019
Response from Jovan on 11 Mar 2019
Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
This hotel is just perfect! From the staff to the location, drinks and food!
Stayed 4 nights in Feb 2019
Response from Jovan on 11 Mar 2019
Thank you for staying with us. Hope we will see you again. :D

8/10 Good

Ruby, Bishkek, Kyrgyzstan

Liked: Staff & service
HCPR... This is a place for the traveler, the backpacker, and the adventurous. To some this will not be comfortable, but everything you need is provided and it readily can become "home" when you given it a chance. My bungalow had a mosquito net, fan, hot water, and towels. There is good wifi in the reception area, and the chef for the Indian restaurant is incredible. The reception area is right on the water's edge, and there is a friendly mix of people that keep the place running. Most of the staff are volunteers, traveling for months on end and earning their stay by working. They have incredible stories and a wealth of insight! Haad Chao Phao is located just a little south of Samma Karuna's, a known yoga venue. It is an easy walk to many cafes, beaches, shops, and bars. There are scooters and laundry services immediately near the entrance. Taxis are also readily available, and reception can call one for you if you'd like. If you are looking for a nice resort with air conditioning and room service, this is not the place. If you're looking to meet people and have a place to safely store your things between exploration and sleeping, then you'll be happy here!
Stayed 11 nights in Dec 2018

6/10 Okay

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked the Basic Room, 1 King Bed - according to the photo a BAMBOO BUNGALOW (we were especially looking for that type !) but the bamboo type bungalows are all a thing of the past at Hadd Chao Phao. Heavy construction work on so called "modern bungalows" is on now.
Stayed 5 nights in Dec 2018
Response from Jovan Davidov on 19 Dec 2018
Hello Joachim, We are very sorry because we didn't succeed in your expectations, We hope when we finish our modification of bungalow, you will visit us again. Than you.

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a fun experience. I would get a unit with air conditioning if I did it again.

8/10 Good

Paul Richard

Liked: Staff & service
stay was reasonable fine,can't complain when you get what you pay for,it's no high end accommodation so don't expect royalty treatment cause you'll be very disappointed not to say the staffs were rude or unhelpful,they were great,it's all about respect if you know what i mean, i will come back again if budget was my issue.
Stayed 7 nights in Oct 2017
Thank you for your comment, We will be more than happy to see you again.

10/10 Excellent

Shrabani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

aussie

Disliked: Cleanliness, property conditions & facilities, room comfort
Next to the beach
Very low standard bamboo houses, mattress lays directly on the floor. Not very comfortable or good looking. But the hotel is located in a nice location on Koh phangan. Very quiet, most of the other guests were yoga- students. Food is very expensive for Thailand.

6/10 Okay

Jack, NYC

Disliked: Cleanliness, property conditions & facilities, room comfort
a bit too hard to find and the bathrooms are BASIC
wont stay again as the bathroom was way too basic and filled with mozzies. super annoying.and generally a bit run-down looking.

8/10 Good

AK, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel close to the beach
Great location, great staff. Bamboo bungalow i stayed in was very basic but comfortable, decent sized bed, decent bathroom but no hot water .. it was perfect for sleeping, freshening up and getting changed - what more do you need. Dorm beds are a little harder and have no Mozzie nets so I got eaten alive the 1 night I stayed in there. That's the only reason I didn't give a perfect score. Food served on site was delicious. I would return again and again.

4/10 Poor

Viggo

Stayed 10 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Jovan Davidov on 2 Sept 2019
Thank you for staying with us.

8/10 Good

Audrey

Disliked: Staff & service
Correct
J'ai réservé ce bungalow parce qu'il était sur la plage malheureusement avec la foule Moon la marée étais où tu es je n'ai pas beaucoup pu profiter de la plage de volcan galop il y a un bar de l'hôtel qui fait restaurant indien également quand je suis arrivé il y avait pas de cv de toilette j'ai dû attendre pour les avoir une petite heure quand on vient d'arriver de 16h de voyage on a qu'une envie c'est de prendre une douche bref les draps étaient tachés on m'a dit qu'il était propre bon ok admettons le mobilier si on peut parler de mobilier était très vieux de vieux lit en fer forgé avec un matelas très dur mais finalement j'ai bien dormi dessus il y avait rien pour poser la valise heureusement il y avait un 2e lit qui m'a servi pour poser ma valise la salle de bain est vêtu mais elle fait le job ne vous attendez pas à des belles finitions c'est la Thaïlande c'est un petit bungalow en bois sans insonorisation mais j'ai passé quand même un bon séjour au final juste à la sortie du village végan donc pour moi c'était le top on est entre zen beach et Secret Beach donc on peut aller aux deux à pied
Stayed 12 nights in Jan 2019
Response from Jovan on 11 Mar 2019
Thank you.

8/10 Good

Julia, Freiburg

Liked: Cleanliness
Disliked: Staff & service
Zwanglose Naturnahe Unterkünfte
Dieses Hotel bietet verschiedene hüttchen zum mieten an. Sie sind alle zweckmäßig eingerichtet und haben einen Ventilator. Es gibt nicht so viel Platz um seine Sachen unterzubringen und die Wände und Türen lassen den Wind und die Naturgeräusche in die Zimmer ein. Man fühlt sich der Natur sehr verbunden. Es gibt keinen Zimmerservice, also kein Handtuchwechsel und keiner der mal die Hütte durchfegt. In der Bar/Lobby/Rezeption wird kein Frühstück angeboten. Es gibt nur ein Indisches Restaurant mit indischen Gerichten. Trotzdem ist die Stimmung sehr friedlich und relaxed, so dass man gut entspannen kann :) Fazit: Für Backpacker genau richtig und sehr günstig
Stayed 3 nights in Aug 2018
Response from HCP Resort on 2 Oct 2018
Thank you for staying with us, happy to see you again.

10/10 Excellent

Franzy, Bamberg, Bayern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful bungalow with amazing view
Really beautiful Bungalows with a terrace and perfekt view! Located directly at the sea, clean and really friendly staff. We had nothing to complain about. The straff was really helpful with every question we had. Our favorite one was Jonny, the dog of the owners. He is really calm and beautiful. The Porridge with milk and fresh fruit at the restaurant with sea view Was really great! We would come back every time :)
Stayed 5 nights in May 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeder Euro zu viel!
Bei der Ankunft wurden wir zunächst freundlich begrüßt. Die Bungalows stellten sich allerdings als unhygienisch und gesundheitsgefährdend dar. Das Dach hatte schon bessere Zeiten erlebt. Leckagen an einigen Stellen waren somit der Grund für ein nasses Zimmer. Das Gepäck konnte nicht trocken abgestellt werden und die einzige Trockenmaßnahme erfüllte ein Ventilator (auf den es übrigens auch geregnet hat, denn das Dach war ja undicht). Abstehende rostige Nägel aus dem Boden boten jede Menge Verletzungsgefahren. Am schlimmsten traf uns allerdings der Schlag, als wir feststellten, dass Matratze und Laken voller undefinierbarer Flecken waren. Auch das Handtuch war schon verschmutzt und voller Löcher. Auch die Moskitonetze sind voller Löcher gewesen. Als wir die Hotelangestellten darauf hinwiesen, wurden wir mit unserer Beschwerde "belächelt". Als Gast wurden wir mit unserer Sorge nicht ernst genommen. Am Ende sollten wir das Hotel verlassen und so mussten wir uns in der Hauptsaison auf die Suche nach einer Unterkunft begeben. Für weniger Geld gibt es übrigens nebenan ein super Hotel mit dem besten Service. Das Haad Chao Phao Resort ist zwar günstig, aber auch für günstig sollten Hygiene, Sicherheit und zuvorkommendes Personal als Standard gelten.
Stayed 3 nights in Dec 2017

6/10 Okay

Christos

Not the worst place I've seen in the island...
I've got a very simple bamboo bungalow ; it was quite clean , but with minimal facilities . They were reconstructing the whole place and the area around my bungalow looked like a construction place: woods and tools everywhere and a huge old fridge in front of my door. They told me twice they would remove it, but they didn't in the three days I spent there . I had to wake up at 8.30 am due to all the noise from that work . The other bungalows on the same beach are more value-for-money
Stayed 3 nights in Nov 2017
Hello, We are really sorry for experience that you have in our resort, We hope that you will visit us after we finish with our reconstruction, and than see the real beauty of our resort. Thank you.

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Günstige Bungalows an einem schmalen Strand
Vom Restaurant schöner Ausblick. Strand etwas schmal. Moskitonetz vorhanden, das war von Vorteil. Besuch von gekkos in den Bungalows Für den Preis total in Ordnung

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toppen ställe för relax!

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, room comfort
обычное бамбуковое бунгало.
Довольно таки потрепанный отель. Если основная цель сидеть в отеле то это не для вас. Во время стирки, через отель бежит мыльная вода, индийский ресторан на мой взгляд дороговатый а тайские блюда так себе тут. Но очень вкусный чай масала