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Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

2.5 star property
Suburban hotel with free breakfast and fitness centre
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Check-in/check-out kiosk
Indoor pool
Point of interest
Suite, 1 King Bed with Sofa bed
Exterior
Reviews
8.4

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • Pool
  • Breakfast included
  • Parking includedParking includedParking included
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning

Check out the area

Map
14 Benjamin Rd, Farmer's Market Road, Township of Woolwich, ON, N2V 2J9
  • Popular LocationSt. Jacobs Market District Visitor Information Centre1 min walk
  • Popular LocationSt. Jacobs Outlets2 min walk
  • Popular LocationSt Jacobs Farmers Market7 min walk
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)20 min drive
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Room options

View all photos for Standard Room, 2 Queen Beds, Accessible

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible

Egyptian cotton sheets, hypo-allergenic bedding, Select Comfort beds

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LED TV
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Pet-friendly
Kids pool
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The price is NZ$220
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About the area

Township of Woolwich

In the city centre and near a train station, Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel is in a walkable area with good shopping. Conestogo River Horseback Adventures and Earth Sciences Museum are local attractions and those in the mood for shopping can visit St Jacobs Farmers Market and St. Jacobs Outlets. Erbsville Kartway and Perimeter Institute for Theoretical Physics are also worth visiting. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and snow tubing.
Visit our Township of Woolwich travel guideOpens in a new window

What's nearby

  • St. Jacobs Market District Visitor Information Centre - 1 min walk
  • St. Jacobs Outlets - 2 min walk
  • St Jacobs Farmers Market - 7 min walk
  • Conestoga Mall - 5 min drive
  • University of Waterloo - 5 min drive

Getting around

  • Kitchener Station - 11 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 21 min drive

Restaurants

  • The Fritter Co - 5 min walk
  • Tim Hortons - 3 min drive
  • McDonald's - 5 min drive
  • Jack's Family Restaurant - 1 min walk
  • Tim Hortons - 3 min drive

About this property

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel

Hotel in the city centre
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel is located close to St Jacobs Farmers Market, and provides a free breakfast buffet, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a gym and a business centre.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, coffee/tea in reception and ATM/banking services
  • A front desk safe, a computer station and a 24-hour front desk
  • Guest reviews say good things about the breakfast, helpful staff and proximity to shopping
Room features
All 103 individually furnished rooms have perks such as laptop-compatible safes and air conditioning, as well as amenities such as free WiFi and sound-insulated walls. Guest reviews speak well of the clean, spacious rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets and Select Comfort beds
  • Bathrooms with designer toiletries and hairdryers
  • 42-inch LED TVs with premium channels
  • Fridges, microwaves and free infant beds

Languages

English, French, German, Hindi, Indonesian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 1,200 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Building
  • Built in 2013
  • Traditional architecture

Room amenities

Bedroom

  • Egyptian-cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 42-inch LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel St Jacobs
Holiday Inn Express Hotel St Jacobs Hotel
Holiday Inn Express Hotel St Jacobs Hotel Waterloo
Holiday Inn Express Waterloo St Jacobs Township of Woolwich
Holiday Inn Express Hotel & Suites Waterloo - St Jacobs Ontario
Holiday Inn Express Hotel Suites Waterloo St Jacobs
Express Waterloo St Jacobs To
Holiday Inn Express Hotel Suites Waterloo St Jacobs

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 6 AM to 10 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

As of 12 May 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel on 19 May 2024 start from NZ$174.98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

Self-parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel?

Checkout is at noon.

Where is Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel located?

Located in the heart of Township of Woolwich, this hotel is within a 10-minute walk of St. Jacobs Market District Visitor Information Centre and St Jacobs Farmers Market. University of Waterloo is 2.5 mi (4 km) away.

Holiday Inn Express Hotel & Suites Waterloo - St Jacobs, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1005 reviews" "
Rating 8 - Good. 314 out of 1005 reviews" "
Rating 6 - Okay. 98 out of 1005 reviews" "
Rating 4 - Poor. 46 out of 1005 reviews" "
Rating 2 - Terrible. 39 out of 1005 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2024

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Across from the market.
Stayed 1 night in May 2024

4/10 Poor

ARBEN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We were terrified to see how dirty were the dining and lounge area. It felt disgusting to sit let alone eat on the chairs or sofas. The breakfast was very poor and only pork and bacon served and nothing else to offer to this who don’t eat either. The room was decent but the air felt suffocating. Even the staff were not wearing good or clean uniforms. I wonder who the manager for this venue is?! Never again will we book at the place!
Stayed 1 night in May 2024

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Tabatha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy beds, delicious buffet breakfast, close to St. Jacob’s Market. Staff was friendly and helpful. Absolutely love staying at Holiday Inn. Never let me down yet!
Stayed 1 night in May 2024

10/10 Excellent

Kristal

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 2 nights in May 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff wonderful.
Stayed 3 nights in Apr 2024

8/10 Good

HyeRan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no shower body wash cream filled in the bath room.
Stayed 1 night in May 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Huge room with nice seating arrangements. Bathroom facilities difficult for seniors. Easy parking. Good breakfast and lots of coffee on tap.
Stayed 3 nights in Apr 2024

8/10 Good

Marsha

Travelled with partner
Liked: Amenities, property conditions & facilities
Swimming pool was nice!
Stayed 1 night in May 2024