Property was beautiful. Kids loved the pool. Room was gorgeous and comfy.
Unfortunately, seems as though more staff was needed. Due to many very rude, loud and inconsiderate guests our stay was terrible.
Guests were running, slamming against doors until approximately 3am. Parents of said guests were too busy drinking in the lobby. The only staff seen was a man that spent most of the night riding the elevator to stop the 'guests on the loose'. I went to the desk to complain about the group of boys constantly slamming on my door and the staff was very apologetic.
After the running amd slamming calmed down, music blaring in a few of the rooms began until 5am. Police should have been called, or at least for staff to help contain the kids that the parents clearly didnt bother with.
We stayed one night and left, we weren't able to sleep at all.
Highly recommend calling before booking to make sure there are no hockey tournaments booked there.