Japanese-Style Room, Non Smoking, Private Bathroom
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Reviews of Kiso Mikawaya

2.5 out of 5
Kiso Mikawaya
5782 Fukushima, Kiso, Nagano

Reviews

9.0

Wonderful

Rating 10 - Excellent. 20 out of 39 reviews" "
Rating 8 - Good. 16 out of 39 reviews" "
Rating 6 - Okay. 3 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't realize that it was a ryokan. It was nice to have that style of room with tatami mats, sliding shoji screens etc. It backs onto a river which was nice.
Stayed 1 night in May 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family loved our stay here. The free drink bar and dining area were great! We loved the mineral bath too. Highly recommend this hotel and village.
Stayed 3 nights in May 2024
Response from 自由旅クラブ　木曽三河家 くちこみ担当 on 15 May 2024
この度は当ホテルをご利用いただき、誠にありがとうございます。ご家族皆様にご満足いただけたとのお言葉、大変嬉しく思います。特に、無料のドリンクバーやダイニングエリア、そして鉱泉浴をお楽しみいただけたとのこと、スタッフ一同励みになります。またのご来訪を心よりお待ち申し上げております。今後とも、どうぞよろしくお願い申し上げます。

10/10 Excellent

Jolanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a unique opportunity to stay in a real Japanese household. The owner didn't speak much English but with a help of phone translation we could figure out everything. The place is a bit away so we had a person in tourist office to call and the owner picked us up and next day drop us off. We received dinner and a breakfast and food was very tasty. This is not for fancy folks but for someone who is looking for a good rest and a unique experience. You only can book it through a tourist office in town.
Stayed 1 night in Mar 2024
Response from Kiso Mikawaya on 18 Mar 2024
Thank you for staying at our hotel.I am glad that I was able to help you with your journey.Please come and visit us again.Thank you so much.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely little boutique ryokan style hotel. Highly recommend.
Stayed 2 nights in Mar 2024
Response from Kiso Mikawaya on 14 Mar 2024
Thanks for coming.I'm glad you praised me.Please come and visit us again.

10/10 Excellent

Eldo, Dawson City

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was on the 4th floor right above the river. Sitting in the enclosed balcony was divine. We enjoyed the onsen (Japanese hot pools) and we enjoyed dinner with red wine for a very reasonable price.
Stayed 2 nights in Nov 2023
Response from Kiso Mikawaya on 14 Nov 2023
Thanks for coming.I would be happy if I could become a memorable memory for you.Please come to Kiso again.I look forward to seeing you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely helpful in fixing a mix-up on our reservation. Location was great for us as we like to walk and explore.
Stayed 3 nights in Oct 2023
Response from Kiso Mikawaya on 1 Nov 2023
Thank you for staying at Kiso Mikawaya. We will continue to strive to provide accommodations that satisfy our customers.

10/10 Excellent

Ronald De

Liked: Cleanliness, property conditions & facilities
I like the experience satying on a traditional japanese room.
Stayed 1 night in Aug 2023
Response from Kiso Mikawaya on 31 Aug 2023
Thanks for coming.I look forward to seeing you again.

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Kiso!
Low key ryokan with onsen. Big rooms, good breakfast, nice amenities, and free drinks all day. Comfortable and welcoming. Great value for your money! Highly recommend.
Stayed 1 night in Aug 2023
Response from Kiso Mikawaya on 14 Aug 2023
Thank you very much for your compliment.All the staff will continue to do their best.Please come again, we are waiting for you.

10/10 Excellent

WANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Kiso Mikawaya on 16 Mar 2023
Thank you for staying with us.I am happy that you seemed satisfied.thank you.

10/10 Excellent

Tai Peng,

Stayed 1 night in Dec 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
omfor Ryokan on the Nakasendo way
A comfortable ryokan, in a great location with everything you needed for a comfortable stay. Walk through the old town along the Nakasendo way, a scenic route to the hotel. A traditional Japanese breakfast presented in a calved box.
Stayed 1 night in Nov 2019
Response from Mikawaya on 17 Nov 2019
Thank you for staying at this hotel. It is above all to be satisfied. Please use this hotel when visiting Kiso.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Though it is a bit far from station, the walk is worth it as it passes by some traditional houses, which we otherwise would have missed. Food and onsen is good. It is near the river so it is pleasant, Recommended.
Stayed 1 night in Oct 2019
Response from mikawaya on 8 Nov 2019
I'm glad to be pleased. When you come to Kiso, we look forward to seeing you again. Thank you

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel with my grandniece
It was amazing!!
Stayed 1 night in Oct 2019
Response from Kiso Mikawaya on 25 Oct 2019
Thank you for staying. I am very happy that you are satisfied. I hope you will come again. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Kiso Mikawaya on 21 Aug 2019
Thank you for staying. Enjoy your trip to Japan. Please come to the Kiso again.

10/10 Excellent

NOURRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to viist on the Kiso river
the accommodation was good and worth the money you spent. Dinner and breakfast, in Japanese style, were copious enough and tasteful. the hostel is settled close to old Edo houses on border Kiso river and 5 min by walk from the Kozenji temple.
Stayed 1 night in Jul 2019
Response from Kiso Mikawaya on 29 Jul 2019
Thanks for coming. I felt relieved that you enjoyed the trip. Please come to Kiso again. I am waiting for you.

10/10 Excellent

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Kiso Mikawaya on 2 Jun 2019
Thank you for staying at the hotel. I'm glad you are satisfied with our hotel. Please come back to stay again.

6/10 Okay

Rob

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Paid for room with full ensuite. Given room without shower, and told by front desk NO rooms had shower. As we ate dinner in hotel restaurant, another employee advised us a ‘cancellation’ had come in and now there was a room with shower. (maybe partly a language issue?) Eventually solved, but still ........
Stayed 1 night in May 2019
Response from Yoshida on 30 May 2019
Thank you for your use. I apologize for not understanding your opinion well. In the future, we will conduct education and other activities so that customers can be satisfied. Thank you for your opinion. Kiso Mikawaya

10/10 Excellent

Garth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonbly priced ryokan with gr8 value dinner
The staff at Kiso Makawaya could not do enough for you. (Like the rest of Japan). We had their dinner on one of the nights we were, great value for money and even tried some of the local red vino. Food yumbo and even though the vino was not up there with the coonawarra reds, it wasn't too shabby. The plum wine was ok too. Rooms were large and it was nice to go to the rural part of Japan. Will go back
Stayed 3 nights in May 2019
Response from Kiso Mikawaya on 26 May 2019
Thank you for staying at Kiso Mikawaya. I'm sorry. Could not provide enough service for you. In reflection, I will try to be able to provide better service.

8/10 Good

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Kiso Mikawaya on 8 May 2019
Thank you for coming. I'm looking forward to seeing you again.

10/10 Excellent

Takamasa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kiso Mikawaya on 4 Mar 2024
I look forward to seeing you again.Have a wonderful trip.

8/10 Good

マサノブ

Travelled with family and small children
Liked: Amenities
Stayed 1 night in Jan 2024
Response from 自由旅クラブ木曽三河家 on 8 Jan 2024
ご来館誠にありがとうございました。またのご利用を心よりお待ち申し上げます。

6/10 Okay

Astrid

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Slidt og dårlige senge.
Forfærdelige senge og totalt nedslidt hotel
Stayed 1 night in Nov 2023
Response from KisomiKawaya on 6 Nov 2023
undskyld.vi vil prøve hårdere.Tak for din kommentar.

10/10 Excellent

MASAMITSU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from 自由旅クラブ木曽三河家 on 13 Oct 2023
この度は当旅館をご利用いただきまして、誠にありがとうございます。 お客様のまたのご来館を心よりお待ち申し上げます。

8/10 Good

KATSUMORI

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
無料のドリンクも種類が豊富で朝食も量も質もちょうどよかった お風呂は浴場だけで露天風呂があるとなおよかったですね
Stayed 1 night in Apr 2023
Response from 自由旅クラブ木曽三河家 on 8 May 2023
この度は木曽三河家にご宿泊頂き誠にありがとうございます。 今回のご宿泊に際し、お寛ぎ頂けたようでスタッフ一同大変嬉しく思います。今後も皆様にご満足いただけますよう努めてまいりますので、今後とも変わらぬご愛顧の程、よろしくお願い申し上げます。

8/10 Good

Ko

Stayed 1 night in Apr 2023
Response from 木曽三河家 on 24 Apr 2023
この度は当旅館をご利用いただきまして、誠にありがとうございます。 お客様のまたのご来館を心よりお待ち申し上げます。

8/10 Good

Tetsuya

Travelled with partner
Liked: Cleanliness, staff & service
木曽福島の中心地でこの値段で温泉がしっかりしたホテルに泊まれるのはお得です。
Stayed 1 night in Apr 2022
Response from 自由旅クラブ木曽三河家 on 11 Aug 2022
この度は当旅館をご利用いただきまして、誠にありがとうございます。 お客様からのお褒めのお言葉、大変恐縮でございます。 お客様のまたのご来館を心よりお待ち申し上げます。

10/10 Excellent

Hisako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
初めての利用と言う事でどんな感じかなと思ってましたが 口コミ通りすごくいい感じでした。 スタッフさんの対応も良かったし 清潔感もあって気持ち良く宿泊できました。 次回も是非利用させてもらいたいと思います。
Stayed 1 night in Dec 2021
Response from 自由旅クラブ木曽三河家 on 4 Jan 2022
この度は当旅館をご利用いただき誠にありがとうございました。 お客様からのお褒めのお言葉、大変恐縮でございます。 また木曽へお越しの際は是非お立ち寄りくださいませ。 またのご来館を、心よりお待ち申し上げます

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021
Response from Kiso Mikawaya on 3 May 2021
この度はご来館いただき誠にありがとうございました。 またのお越しを心よりお待ち申し上げます。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Kiso Mikawaya on 22 Mar 2021
Thank you. Please come again.

8/10 Good

Tetsuya

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2021
Response from Kiso Mikawaya on 18 Feb 2021
Thank you for staying at the hotel. I'm glad you are satisfied with our hotel. Please come back to stay again.

8/10 Good

R, 犬山

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
ソフトドリンクが無料だったのが良かった。
Stayed 1 night in Mar 2020
Response from 木曽三河家 on 15 Mar 2020
この度は数ある旅館の中から当館をお選び頂きまして、誠にありがとうございます。 ドリンクバーサービスにご満足頂いたようで嬉しく思います。 今後もよりお客様に快適にお過ごし頂けますよう努力して参ります。 また木曽へお越しの際は、是非当館へお越し下さいませ。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Kiso Mikawaya on 11 Nov 2019
Thank you for staying at our hotel. I'm waiting for you to come again.

8/10 Good

shuusuke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from 自由旅クラブ　木曽三河家 on 31 Oct 2019
この度は当旅館へお越しいただき誠にありがとうございました。 お客様からの評価は、我々スタッフの支えとなります。 木曽福島へお越しの際は、是非当館へ再度ご来館下さいませ。 スタッフ一同、お客様のまたのご来館を心よりお待ち申し上げます。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2019
Response from Kiso Mikawaya on 5 May 2019
Thank you for staying at our hotel. I am sad if you couldn't spend comfortably. Please let me know if there is something to be improved. We will strive for everyone comfortable.

8/10 Good

Tomokazu

Liked: Staff & service
昔ながらの温泉宿という感じ
素泊まりで必要最低限のものは揃っています。大浴場は快適でした。少し周りを歩いたくらいですが昔ながらの宿場町の雰囲気が楽しめます。
Stayed 1 night in Apr 2019
Response from 自由旅クラブ　木曽　三河家 on 13 Jun 2019
この度は、当館をご利用いただきまして誠に有難うございます。 木曽福島のご旅行を、楽しんでいただけて従業員一同嬉しく思っております。 また、中山道、木曽福島にお寄りの際、ご来館いただけることを、心よりお待ち申し上げております。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Kiso Mikawaya on 9 Apr 2019
Thank you for staying at the hotel. Were you comfortable in the hotel? I look forward to seeing you again.

10/10 Excellent

kanako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お値段も、２食付きで、１泊９千円ぐらいでした。
家族と親戚５人で、泊まりに行きました。 お部屋は、川が目の前を流れていて、いいお部屋でした。アメニティーは、歯ブラシカミソリ、ハズタオル、タオル、浴衣は、必要な方は、ご自由にお取り下さい。ということで、つかわせて頂きました。 洗顔類、シャンプーリンス、ボディーソープは、お部屋にはなく、必要な方は売店で、使い切りの物が売っていました。 それも、無駄がなくて良かったです。ドリンクバーもあり、とても寛げました。 漫画もあり、２４時間読み放題です。 お食事も、夜、朝とても美味し買ったです。 また、泊まりに行きたいと思いました。
Stayed 1 night in Mar 2019
Response from 木曽三河家　担当　片岡 on 4 May 2019
この度は数ある旅館の中から当館をお選び頂きまして、誠にありがとうございます。 ご満足頂けたようで安心いたしました。 シャンプーとリンス、ボディーソープに関しましてはバス付きのお部屋には常備しております。 お気づきいただけなかったのは改善点でこざいますので貴重な意見ありがとうございました。 また木曽へお越しの際は、是非当館へお越し下さいませ。 スタッフ一同、心よりお待ち申し上げます。