Double Room (Room 9)
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Reviews of The Silverfjord

3 out of 5
The Silverfjord
Ruthven Road, Kingussie, Scotland

Reviews

7.6

Good

Rating 10 - Excellent. 45 out of 124 reviews" "
Rating 8 - Good. 37 out of 124 reviews" "
Rating 6 - Okay. 20 out of 124 reviews" "
Rating 4 - Poor. 14 out of 124 reviews" "
Rating 2 - Terrible. 8 out of 124 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Disliked: Staff & service
Very tired. No breakfast available
Stayed 1 night in Sep 2023

4/10 Poor

Jennifer

Liked: Cleanliness
Disliked: Property conditions & facilities
Very scruffy
Stayed 1 night in Aug 2023

6/10 Okay

Robin

Liked: Cleanliness, staff & service
A convenient, reasonably priced stopover. The room and bathroom were a good size and had been updated. It was quiet and comfortable. We didn’t eat as the bar was rather tired and noisy. Dogs are welcome.
Stayed 1 night in Jun 2023

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Handy for the railway station (just across the road). Really clean. Fixtures, fittings, decor not up to standard. Welcome was lack lustre from the guy behind the bar. They have a front desk but it is unmanned. I discovered the main light bulb in room needed changing late evening when it got dark - no one around. The door (when locked) doesn't look like it would keep anyone out and the windows (that are capable of opening) don't fasten shut. One curtain hanging off and curtains don't close completely. Bed uncomfortable. Decent seating area with two arm chairs (the leg fell off one when I moved it!). The place looks generally uncared for although it is clean as was the bedding and towels. The bathroom had seen better days but functioned well and I the shower worked well (free tube of shower gel)
Stayed 1 night in Jun 2023

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was fresh and really tasty. Great value, friendly, helpful/staff. Dartboard n pool table to entertain children. Comfirtable beds.
Stayed 1 night in Apr 2023

6/10 Okay

Cheryl

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2022

4/10 Poor

Ryan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Property is in good location and in nice condition. Room was clean. However, no many aminities like shampoo or even the WiFi that we never got in our room. Parking is supposed to be included but we were told to park somewhere else on the street. Overall I think is too expensive for what you get.
Stayed 1 night in Jun 2021

6/10 Okay

Michael

Disliked: Property conditions & facilities
weekend break
Stayed 2 nights in May 2021

4/10 Poor

sara

Disliked: Cleanliness, staff & service, property conditions & facilities
A disappointing experience
There were items belonging to the previous occupants under the bed and in the drawers, so it clearly hadn’t been cleaned. The curtains didn’t cover the window alcove so the light wasn’t blocked. The room was very poorly appointed in general. We were moved to another room which was better and had a comfortable bed. When we returned from an early evening walk, we found the front door was locked. It was a very bad experience and I would not recommend staying here.
Stayed 1 night in Oct 2020

8/10 Good

Mick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
George looked after us very well and he cooks a good breakfast !!!
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
suited our purpose for a short stay in the area.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Irene

Stayed 2 nights in Oct 2019

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally satisfied
Perfect for the price!
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Staff & service
The location of the hotel is perfect, being just a short walk from the railway station. I can't really find any bad points about it.
Stayed 3 nights in Sep 2019

2/10 Terrible

Alina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No staff around as wanted to complain about bed. Bed was broken on arrival with a dent in middle very uncomfortable to sleep on not helping my bad back.
Stayed 2 nights in Aug 2019

8/10 Good

Graham

Liked: Cleanliness, staff & service, room comfort
Compared to the other accommodation available in the area, the silverfjord was good value.
Stayed 2 nights in Aug 2019

4/10 Poor

Douglas

Disliked: Property conditions & facilities, room comfort
Easy things done poorly
It wasnt overly expensive so expectations were low. Arrived at around 9pm and not surprisingly kitchen closed. Breakfast was only 9 to 10.30 and had to be ordered the night before so that also didnt work for us and it was clear there was no other options. Worst part was the mattress, it was shot! No support at all and I got very little sleep as I couldn't get comfortable. Not expensive to replace a mattress and is a key element for a good nights sleep.
Stayed 1 night in Aug 2019

8/10 Good

Derek

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Can't complain at the price
After a day in the hills and 2 nights camping was a decent meal, comfortable bed and a nice shower for good price
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Good breakfast, large comfortable bed, pet friendly and an ideal location for surrounding attractions
Stayed 1 night in Aug 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and happy.
It was a lovely spacious room. Very comfortable. That was exactly what we required. We didn't eat there, but the bar looked great.
Stayed 1 night in Jul 2019

4/10 Poor

James

Disliked: Property conditions & facilities, room comfort
Low land of Scotland
This property is not suited for couples that have trouble climbing stairs. The rooms are small and old. The only thing good was the food
Stayed 1 night in Jun 2019
Response from george on 6 Jul 2019
sorry that you did not enjoy your stay, I would like to go over a few points, from coming into the hotel and seen you had booked a room with a shared bathroom you then proceeded to 1 threaten to write a bad review if you weren't accommodated to a en-suite room with no extra charge when I refused and said it was either stay in that room or pay a extra £10 you stated not another penny would you pay after a while you did up grade into a room 6m x 4m which is not small at all and given help with your luggage people should look at what they are booking yes the 3 budget rooms are cheaper because of the shared bathroom 8 of our other rooms are all en- suite

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

6/10 Okay

Alexander

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Accommodated a very late check in a friendly and obliging manner. Property basic but very clean, warm and comfortable. Staff very helpful and friendly.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ideally located for my purposes. Room didn't have en suite facilities, though it was perfectly adequate and comfortable. Dinner was good, as was breakfast which was prepared specially for me for my early departure.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOTHING. Very disappointed not a nice experience , does any one check these properties from Expedia???????????
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great couldn’t ask for more food was 5 stars room was 5 stars well clean place
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Clean, basic accommodation with friendly staff. But very expensive for was it was.
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good option if you are on a budget
The place is a good option for those on a budget. The bed was not super comfortable, the key was quite confusing, and there was no one to give the key to in the morning so we left it on the front counter.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Very cheap but no room service, very old mattress with springs sticking out, wifi not working in room.
Stayed 2 nights in Apr 2019

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab
It was a lovely room. Very clean and in a great area.
Stayed 1 night in Apr 2019

2/10 Terrible

Karen

Disliked: Property conditions & facilities, room comfort
Cheap
It's cheap. You get what you pay for. The bed was terrible. Nice staff though
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent three nights at the Silverfjord hotel over New Year Everything was perfect Room 5 very cosy and warm and everything you would need Hotel staff very welcoming We are an elderly couple and a bit disabled but staff were very accommodating to all our needs and went the extra mile to see that we were comfortable Food was fantastic All we could wish for
Stayed 2 nights in Dec 2018

10/10 Excellent

J8ckr, east kilbride

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were travelling further north and wanted to break our journey this was ideal for us
Stayed 1 night in Oct 2018

8/10 Good

Ken, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpretentious, clean and comfortable hotel. Friendly staff. Well situated for access to Kingussie facilities and surrounds. A good bar and food: no need to look elsewhere for a decent dinner or breakfast. Well priced for a three star and certainly good value. A good base for visiting the area; next time I'm visiting Strathspey this hotel will be top of my booking check-list.
Stayed 2 nights in Sep 2018

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay!
We had a wonderful stay at the Silverfjord! The owner was on hand when we arrived and helped us with great advice on the area. The room was beautiful and spacious and had a variety of thoughtful touches. Breakfast was the best we had in Scotland!
Stayed 1 night in Jul 2018

8/10 Good

Julie, San Diego, CA

Liked: Cleanliness
I had difficulty finding the hotel bases on information from Expedia. Their telephone number was also listed incorrectly making it very difficulty to get exact location. It was central to the town but not what was listed in Expedia. The room was small but very clean and it had a very cozy feel. The shared bath was fine. The hotel was a little loud in the morning because of the train but all in all, I thought it was a deal and I would stay there again.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel close to Highland Wildlife Park
Staff were very friendly. Lovely clean rooms. The restaurant had a good selection of food highly recommend
Stayed 1 night in Jul 2018

10/10 Excellent

Molly, Ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, close to the train station. Friendly staff.
Stayed 3 nights in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Very friendly staff but it is just a box standard hotel so don't expect alot.
Stayed 1 night in May 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff were great, really making an effort but they deserve better infrastructure to work with

10/10 Excellent

Sargon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for mo eu
The hotel is very clean the owner George great guy could not be more helpful the rooms were spotless towels fresh comfy mattresses

8/10 Good

james mercer, cardenden fife scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All going great till bed time
Could not get to sleep due to staff partying in attic room loud music banging about and talking very loud coming down fire escape and smoking and talking loud outside our window room 4 had to go up to there room at 5am to as them to turn music down so I could get to sleep
Stayed 1 night in Nov 2017

8/10 Good

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Basic and nice and clean, good value for the price.
Stayed 1 night in Oct 2017

8/10 Good

steve, kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
Friendly and helpful staff. Close to Kingussie railway station in the Cairngorms. Basic room but spotlessly clean, comfy bed and quiet location.
Stayed 1 night in Oct 2017