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Reviews of Grenadine House

4 out of 5
Grenadine House
Kingstown Park, P.O. Box 2523, Kingstown

Reviews

9.4

Exceptional

Rating 10 - Excellent. 177 out of 247 reviews" "
Rating 8 - Good. 58 out of 247 reviews" "
Rating 6 - Okay. 8 out of 247 reviews" "
Rating 4 - Poor. 3 out of 247 reviews" "
Rating 2 - Terrible. 1 out of 247 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is well maintained and staff are friendly and welcoming. I like that everything was provided, meals, gym, spa options and information about different places to visit. the only thing I did not like was the free breakfast was sparing but you have the option to purchase if you want something different
Stayed 5 nights in Apr 2024
Response from Front Desk on 23 May 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Lucy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely wonderful: friendly, helpful, and professional.
Stayed 3 nights in Oct 2023
Response from Front Desk on 23 May 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Becoming a regular here. They treat me well. Super Convenient-little worn-but balanced out by the above level service. The Manager, and also Bartender/supervising waiter Keisha who does an awesome job at Breakfast are just solid people. Very warm and inviting staff. Caribbean customer service at its best.
Stayed 2 nights in Apr 2024
Response from Front Desk on 23 May 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Patricia, El Granada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is extraordinary in appearance and staff friendliness! Those who were exceptionally friends and helpful were Keisha, Ashante (an intern), and L'Audra (please pardon me if I misspelled your name). The decor and furnishings were classical yet comfortable and in wonderful shape. I would not hesitate to recommend this as a place to stay while in St. Vincent!
Stayed 2 nights in Apr 2024
Response from Front Desk on 23 May 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well managed
Stayed 5 nights in Mar 2024

10/10 Excellent

Stewart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This unique property is lovely to stay in; beautifully modernized without losing its character. The only comment I would like to make regarding improvement is that, as there is no elevator, it would be most helpful to have staff assistance with luggage, when checking in and out.
Stayed 3 nights in Mar 2024
Response from Front Desk on 23 May 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

2/10 Terrible

Kareitha

Disliked: Staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Virginie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and welcoming interlude before the flight home.
Stayed 1 night in Feb 2024
Response from Front Desk on 23 May 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

susan

Travelled with family, Travelled with group
Liked: Amenities
Beautiful hotel and very helpful anand friendly
Stayed 1 night in Feb 2024

8/10 Good

Prabhjot

Business traveller
Liked: Cleanliness, staff & service
Room was ok for a business trip of one night. Staff was attentive and friendly. The hotel is located atop a hill which is a bit of a walk from downtown but nothing too taxing. Views are stunning. Beware of the mosquitoes, tropical country and lush greenery so you can't help it much.
Stayed 1 night in Feb 2024
Response from Front Desk on 23 May 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

michael

Liked: Cleanliness, property conditions & facilities
Stayed one night and was enjoyable. Nice view from patio and breakfast consist of fruit,cereal, bread, and coffee. Room clean and AC was excellent. Yes, would stay there again.
Stayed 1 night in Feb 2024
Response from Front Desk on 23 May 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Ancil

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort
Lovely hotel in all respects
We only stayed one night on pur way to Bequia, and thoroughly enjoyed our stay. The hotel arranged a taxi pick-up from the airport, and then to the ferry port the next day. Dinner and breakfast were both very good, and the room and bed were very comfortable.
Stayed 1 night in Feb 2024
Response from Front Desk on 23 May 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Grenadine House is a lovely characterful property in a wonderful position overlooking bustling Kingstown. We stayed for seven nights and used it as a base to see the island, with transportation and guides easy to arrange via the hotel. The staff at the hotel are super friendly and helpful, and the hotel is both a great place to relax in as well as it doing good food, plus it’s just a walk to the botanical gardens or into the bustling town.
Stayed 7 nights in Feb 2024
Response from Front Desk on 23 May 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Catherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a 2 night stay here on our way to Bequia Beach Hotel (partner hotel). We had a lovely stay in this hotel with lots of charm - rooms were very comfortable and clean. The staff were very helpful and friendly. West Indies Bar was a pleasant hangout for a drink. Breakfast was good and filling. We also ate lunch and dinner in the hotel. The meal we had in the restaurant was excellent - good choices and very tasty. Only downside was the mosquitoes but each room had room spray and body protection. Would not hesitate to stay here agai.
Stayed 2 nights in Feb 2024
Response from Front Desk on 18 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Christopher, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Eve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely old house and nicely equipped room. Right in the middle of city streets, but the property itself was quite nice. I had booked a massage for the evening I got in, around 6.30, but the spa staff decided to leave earlier so no luck. Food was good. De'andra at the front desk was fantastic and took all sorts of initiatives to keep me on track.
Stayed 2 nights in Feb 2024
Response from Front Desk on 17 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Ansil

Travelled with group
Liked: Cleanliness, staff & service
For a one night stay was smooth sailing, not much interactions with the staff. But overall a good stay
Stayed 1 night in Feb 2024
Response from Front Desk on 17 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 18 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Front Desk on 18 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent friendly staff. Rapid check in and suitcases taken to the room. Very good room facilities. Spacious room with very large bed.
Stayed 1 night in Jan 2024
Response from Front Desk on 6 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Georgina

Stayed 1 night in Jan 2024
Response from Front Desk on 18 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't stay there for months!
Stayed 7 nights in Jan 2024
Response from Front Desk on 18 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Front Desk on 18 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Haidee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Front Desk on 18 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Alec

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2024
Response from Front Desk on 18 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Heather

Stayed 1 night in Jan 2024
Response from Front Desk on 18 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

8/10 Good

Wiebe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and hospitality. Both at reception and in the restaurant.
Stayed 1 night in Jan 2024
Response from Front Desk on 6 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

8/10 Good

mark

Liked: Staff & service
Stayed 1 night in Jan 2024
Response from Front Desk on 18 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

8/10 Good

kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 18 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality and unique landscape and surroundings
Stayed 5 nights in Dec 2023
Response from Front Desk on 6 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Clive

Stayed 1 night in Dec 2023

8/10 Good

Stacy

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The history of the hotel was interesting & the staff extremely helpful & friendly. Also the taxi drivers were very obliging.
Stayed 6 nights in Nov 2023
Response from Front Desk on 6 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

8/10 Good

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Property could use a refresh. Continental breakfast was weird-breads were nonexistent/not good. 10 minute walk to Kingstown is a definitive plus. Good choice for business in SVG!
Stayed 2 nights in Nov 2023
Response from Front Desk on 6 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
The gym could be upgraded somewhat. Pool was closed due to repair which was a disappointment.
Stayed 1 night in Nov 2023

10/10 Excellent

Brent, guttenberg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place beautiful views over the bay, nice room,facilities and lovely informed helpful staff
Stayed 4 nights in Nov 2023
Response from Front Desk on 6 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Windsor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Nov 2023
Response from Front Desk on 6 Feb 2024
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

William, Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic building with nice renovations. Excellent staff and great food. This is a gem of a hotel at a very reasonable price.
Stayed 3 nights in Oct 2023
Response from Isola on 4 Nov 2023
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Evening receptionist Kular was Jack of all trades and couldn’t do enough for us. We’ve stayed here many times in transit to Bequia and just love it.
Stayed 1 night in Oct 2023
Response from Le'Andra on 20 Oct 2023
Good day Mr. Herivel,Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.Warm Regards,

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Isola on 20 Oct 2023
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we are in St. Vincent Grenadine House is our choice of a hotel to stay at. It is very clean and the staff is always very friendly. The meals are always good as well.
Stayed 12 nights in Sep 2023
Response from Isola on 20 Oct 2023
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very welcoming and accomodating. Defintely worth it. The room was super clean and definitely worth it.
Stayed 1 night in Oct 2023
Response from Isola- General Manager on 20 Oct 2023
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and wonderful friendly staff.
Lovely welcome from the staff both in reception and the restaurant. Great service and friendly staff. Hotel arranged our taxi transfers with Willo to and from the Bequia ferry and to the airport. Grenadine House is in an elevated position above Kingstown, in a former colonial building. The character of the building has been retained but it has become a very comfortable hotel. The food was excellent and we would have no hesitation in staying there again when visiting St Vincent.
Stayed 1 night in Sep 2023
Response from Guest Service Agent on 1 Oct 2023
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Isola on 20 Oct 2023
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Curt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff!
Stayed 1 night in Aug 2023
Response from Guest Service Agent on 23 Sept 2023
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Isola on 20 Oct 2023
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service
A small hotel in a convenient spot for the ferry to Bequia. Staff were really helpful. In need of a little updating but a good option
Stayed 1 night in Jul 2023
Response from Guest Service Agent on 23 Sept 2023
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.

10/10 Excellent

Maxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Isola on 20 Oct 2023
Thank you for staying with us and for your kind review.We are delighted to note that you had a pleasant experience staying with us and appreciate your valuable feedback regarding our service. Thank you once again for your review and for your patronage. We are looking forward to welcoming you on your next stay with us.