Thank you for taking the time to share your detailed feedback with us. We're glad to hear that you appreciated the quaint charm of our property and enjoyed our rustic surroundings, as well as the Jamaican breakfast options.We are truly sorry to learn about the issues you encountered during your stay. Please accept our sincere apologies for the musty odor in your room upon arrival and for the presence of insects. Rest assured, your comments have been shared with our housekeeping team to ensure that appropriate measures are taken to address and prevent such issues in the future.We're also grateful for your feedback regarding the professionalism and friendliness of our staff. We strive to provide genuine hospitality to all our guests, and we will continue to emphasize the importance of balancing professionalism with warmth and genuine conviviality.Your input is invaluable to us as we work to continuously improve our services and facilities. If there's anything else you'd like to share or if we can assist you further in any way, please don't hesitate to reach out.

Hi Dayan - Thanks so much for your candid review. Thanks also for taking the time to highlight the issues, which I guarantee you are being taken very seriously.This feedback is very important. We will be meeting tomorrow morning with all staff to remind them of the industry that we are in. Hospitality. What you have experienced is completely unacceptable. You are correct that most guests do not want to hear chatter or laughter from the staff especially in the early morning. Your information regarding the water in the bathroom is vital. We will take immediate steps to ensure no one else has that experience . The Supervisor has also been made aware of the issues and will be remedying with immediate effect.My sincere apologies to you both. Hoping that you will let me know the next time that you are coming so that I can make it up to you both.Regards - Donahue

We're delighted to hear that you had a lovely stay with us! Providing our guests with a memorable and enjoyable experience is always our goal, and we're thrilled that we succeeded during your visit. If there's anything specific that made your stay special or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another wonderful stay in the future!

Thanks for the 4 stars Mr.Alfred, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Thanks for the 5 stars Ms.Toylise , your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Thanks for the 5 stars Mr.Dameion, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Thank you for taking the time to share your positive feedback following your recent stay with us. We're delighted to hear that you found our hotel to be a good value and enjoyed the amenities we offer, including our inviting pool and dining options.Providing a pleasant and memorable experience for our guests is our utmost priority, and we're thrilled that we met your expectations during your time with us.If you ever find yourself returning to the area, we'd be honored to host you again and ensure another enjoyable stay. Should you need any assistance in the future, please don't hesitate to reach out.

Thank you for your feedback and for rating your stay with us! We're pleased to hear that you had a positive experience overall, though we note there may be areas where we can further improve. Your input is invaluable to us as we strive to provide the best possible service to all our guests. If there are any specific aspects of your stay that you feel we could enhance to earn a perfect score next time, please feel free to share your suggestions with us. We appreciate your support and hope to have the opportunity to welcome you back for an even better experience in the future!

We appreciate your feedback . We welcome all review as we work to improve our product and service.

Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely apologize for the inconvenience you experienced due to the cleanliness issue in your room on the second day of your stay.We understand the importance of maintaining a clean and comfortable environment for our guests, and we take such matters very seriously. Please rest assured that we are investigating this incident with our housekeeping team to ensure that it does not happen again in the future.While we strive to provide exceptional service to all our guests, we regret that we fell short during your stay. We appreciate your understanding and patience, especially during these challenging times.If there's anything else we can do to make amends for this oversight or if you have any further feedback to share, please do not hesitate to reach out to us directly.Once again, we apologize for any inconvenience caused, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

Thank you for choosing to stay with us and for taking the time to leave your feedback. We greatly appreciate your rating of 5 stars.We're delighted to hear that you had an enjoyable experience during your stay. Your feedback is incredibly valuable to us as we continuously strive to provide exceptional service to all our guests.If there are any specific areas where you feel we could improve and earn that extra star for your next visit, please don't hesitate to let us know. Your input helps us to better understand our guests' needs and preferences, allowing us to enhance our offerings accordingly.Once again, thank you for your review and for choosing Altamont Court .See ya soon :)

It sounds like you had a fantastic experience! I'm glad to hear that the ambiance was charming and that the staff members made your visit special. It's always wonderful to encounter professional and welcoming people when dining out. It's no wonder you're already looking forward to returning. Thanks for sharing your positive experience!See you soon

Thank you very much for your comment. We are very happy you stayed with us .See you soon!

It's great to hear that the central location was convenient for you and that the room staff provided excellent service. However, I'm sorry to hear that your experience with the front desk clerk wasn't as positive and that you found the server's joke inappropriate. As for the server's joke, it's understandable that you found it unsettling, particularly given the sensitive nature of the topic. Constructive feedback can help us improve our product and services. Thanks for staying with us .See you soon .

We appreciate your feedback . We welcome all review as we work to improve our product and service.

Thank you for making it Altamont Court .We are happy that you choose us. We are pleased to note that you enjoyed our facilities, food and excellent and service provided by our staff members.

Thank you for making it Altamont Court .We are happy that you choose us. We are pleased to note that you enjoyed our facilities, food and excellent and service provided by our staff members.

Thank you for taking the time to share your feedback and for choosing to stay with us. We're thrilled to hear that you had a positive experience overall during your time at our hotel.We appreciate your rating of 4 out of 5 stars and are delighted that you enjoyed your stay. Your feedback is invaluable to us as we continuously strive to improve and provide the best possible experience for our guests.

We really appreciate you taking the time to leave us your 4 star review. It means a lot to the whole team, and we’d love to have you back very soon.Thanks for staying with us.

We really appreciate you taking the time to leave us your 5star review. It means a lot to the whole team, and we’d love to have you back very soon

Thank you for your review. We appreciate your feedback, we must also apologize for any inconvenience caused . As it relates to the Gym , it is current under renovations . Thanks for staying with us .

We appreciate your rating of 4 out of 5 stars and are delighted that you enjoyed your stay. Your feedback is invaluable to us as we continuously strive to improve and provide the best possible experience for our guests.If there are any specific areas where you feel we could further enhance our services or if you have any additional comments or suggestions, please don't hesitate to reach out. Your insights help us to refine our offerings and ensure that each guest has a memorable stay with us.

Hi Ambica - Thanks for taking the time to write the review. Firstly allow me to apologize for the myriad of problems you encountered, Housekeeping service should be daily and thorough. I will be meeting with the entire team on Monday (tomorrow) with the aim of reminding them of their responsibilities and mitigating a recurrence of anything like this. This is completely unacceptable. I have forwarded your review to all departments. The gym is indeed in need of replacement of some of the equipment which have stopped working or have been stolen. Some have been ordered but not yet in our possession. No consolation to you , I know, but we will be having the gym fully functional in short order. Thanks for your observations. We take your feedback very seriously. Again, please accept our apology for the unprofessionalism meted out to you by certain staff. Feel free to contact me directly upon you next visit so that an adjustment can be made to your rate.

Thank you for choosing to stay with us and for taking the time to leave your feedback. We greatly appreciate your rating of 5 stars.We're delighted to hear that you had an enjoyable experience during your stay. Your feedback is incredibly valuable to us as we continuously strive to provide exceptional service to all our guests.If there are any specific areas where you feel we could improve and earn that extra star for your next visit, please don't hesitate to let us know. Your input helps us to better understand our guests' needs and preferences, allowing us to enhance our offerings accordingly.Once again, thank you for your review and for choosing Altamont Court .See ya soon :)

Hi Janneth - Many thanks for your review. Looking forward to having you again.

Dear Paula , We appreciate you taking the time to give your feedback and look forward to serving you again in the future.We welcome all review as we work to improve our product and service.See you soon

Thank you for your review and we apologize for any inconvenience caused .We will take your comment into serious consideration as we work to improve our product and service.

Thanks for the 5 stars Mr.Neea , your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

Thank you for staying with the Altamont family. We do appreciate you taking the time to comment on our service. We will Endeavour to always seek to make you comfortable and happy. We hope to see you soon

Thank you for staying with the Altamont family. We do appreciate you taking the time to comment on our service. We will Endeavour to always seek to make you comfortable and happy. We hope to see you soon

Thank you for staying with us . We appreciate your feedback. We do apologize for any inconvenience caused and will work on the issue mentioned . We hope to see you soon .

'Im truly sorry to hear about your experience with the staff at the restaurant. Unfortunately a communication error was a big part of your experience from your third party booking . But we apologize once more for all the issues you encountered

Thank you for your review, We will take your comment into serious consideration as we work to improve our product and service.

Thanks for the 4 stars Christian , your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

It sounds like your stay had its ups and downs. It's great to hear that the staff were fantastic and helpful, but it's disappointing that you had to encounter the issues with the lack of toiletries, warm water, and space in the shower room .We must apologize about our limited breakfast option but that is something that we will be improving on . We do apologize for any inconvenience caused and will work on the issues mentioned . We hope to see you soon .

Thank you so much for taking a chance on us and likewise happy that our service met your expectations. We look forward to serving you again soon.

We really appreciate you taking the time to leave us your 5star review. It means a lot to the whole team, and we’d love to have you back very soon.

It's wonderful to hear that you enjoyed the daily breakfast and found the rooms spacious and clean with a cute little balcony! Having a pleasant breakfast experience and comfortable accommodations can greatly enhance a stay.We appreciate you taking the time to give your feedback and look forward to serving you again in the future.

It's disappointing to hear that you encountered issues with receiving towels and toiletries upon arrival. Ensuring that guests have access to these essentials without having to request them is an important aspect of hospitality. Your feedback highlights an area where the hotel can improve their attention to detail and guest satisfaction. It's great that you brought this to their attention during your stay, as it gives them the opportunity to address the issue promptly. Thank you for sharing your experience, and I hope that despite this initial hiccup, you were able to enjoy the rest of your stay.

It's great to hear that you had a positive experience during your previous stay at the property and that you would choose to stay there again in the future! Consistency in providing a satisfying experience is key for any hotel, and it's wonderful that you found the property to be accommodating and enjoyable. Thank you for sharing your feedback, we are delighted to welcome you back for another stay whenever you're in the area!

Thank you for making it Altamont Court .We are happy that you choose us. We are pleased to note that you enjoyed our facilities, food and excellent and service provided by our staff members.

Thank you for staying with the Altamont family. We do appreciate you taking the time to comment on our service. We will Endeavour to always seek to make you comfortable and happy. We hope to see you soon

Thank you for staying with the Altamont family. We do appreciate you taking the time to comment on our service. We will Endeavour to always seek to make you comfortable and happy. We hope to see you soon

It sounds like your experience had its ups and downs. It's great to hear that the front desk staff were friendly, as that can really set a positive tone for a stay or visit. However, it's unfortunate that you encountered rudeness from one of the restaurant servers. That behavior is definitely not acceptable and we do apologize .Thank you so much for taking a chance on us and likewise happy that our service met your expectations. We look forward to serving you again soon.

It sounds like the cleanliness of the room was satisfactory, but there were some issues with the room's condition that detracted from your experience, such as the need for updating and low water pressure. These are valuable insights for the hotel to consider in order to improve the quality of their accommodations. Ensuring that rooms are not only clean but also well-maintained and up to date is important for guest satisfaction. Additionally, addressing issues like water pressure can greatly enhance the overall comfort of guests during their stay. Your feedback is helpful in highlighting areas where the hotel can make improvements. Thank you for sharing your experience!

Thank you for staying with the Altamont family. We do appreciate you taking the time to comment on our service. We will Endeavour to always seek to make you comfortable and happy. We hope to see you soon

We really appreciate you taking the time to leave us your 8 star review. It means a lot to the whole team, and we’d love to have you back very soon.

It seems like you had a generally positive experience at the hotel, but there may have been some areas where you felt there could be improvement. Your feedback helps to highlight areas where the hotel can focus on enhancing the guest experience. If there are specific aspects you think could be better, it might be helpful to share that feedback directly with the hotel. Overall, we are glad to hear that you had a good stay and appreciate you sharing your review .

It sounds like you found a gem in our hotel! Sometimes, it's not about extravagance but about getting what you need at a reasonable price. Clean, adequate rooms and friendly, polite staff can make all the difference in a stay. And it's a delightful bonus when the food, both from the restaurant and the complimentary breakfast, exceeds expectations. It's great to hear that you had such a positive experience and would consider staying here again. Thanks for sharing your feedback.

That's wonderful to hear! It sounds like you had a very pleasant experience overall, with everything meeting or exceeding your expectations. It's always great to have a smooth and enjoyable stay. If you have any other comments or if there's anything else you'd like to share about your experience, feel free to do so. Otherwise, I'm glad you had a positive experience!