Reception

Reviews of Quality Inn

2.5 out of 5
Quality Inn
3207 Country Road 211, Kingdom City, MO

Reviews

6.8
Rating 10 - Excellent. 47 out of 255 reviews" "
Rating 8 - Good. 81 out of 255 reviews" "
Rating 6 - Okay. 58 out of 255 reviews" "
Rating 4 - Poor. 40 out of 255 reviews" "
Rating 2 - Terrible. 29 out of 255 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Aliasha

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I have photos I’d like to share.
Stayed 1 night in Feb 2024

4/10 Poor

Josh

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Tyler

Stayed 2 nights in Jan 2024

8/10 Good

Linda

Travelled with family
Liked: Room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Candy

Stayed 1 night in Dec 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

J.

Liked: Cleanliness, room comfort
clean and comfortable.
Stayed 1 night in Nov 2023

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is in disrepair and needs some renovations. There were items that didn't work in the room, light fixtures that were just bulbs, the faucet in the tub was broken and would only allow for a small stream and their was no hot water. The flooring looked to be at least 15 years old and was not very clean.
Stayed 1 night in Nov 2023

4/10 Poor

Roman

Disliked: Cleanliness, property conditions & facilities
Safe and quiet
Stayed 1 night in Nov 2023

4/10 Poor

Sara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty. Toothpaste on sink covered by wash cloth, dirty/stained towels, and hair on bathtub. Breakfast area was a mess, and I had a dog barking at me when I left my room.

2/10 Terrible

Brett, Cedar Point

Disliked: Cleanliness, staff & service, amenities
Very very disgusting, filthy. Ran my finger long side of the tub Because I didn’t know if it was dirty or stained and yes, it was dirty. I also don’t think that tub is cleaned in probably 6 to 8 weeks, the mirrors were hazy because they hadn’t been cleaned the place was absolutely filthy disgusting I highly highly recommend you do not stay there. I have photo proof and was still told that the room is acceptable and there was nothing wrong with it. Management was absolutely horrible they refused to even come in the room or anything. Totally dissatisfied they shouldn’t even be allowed to be open
Stayed 1 night in Nov 2023

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
11/10 recommend!
The staff are extremely polite and helpful, and the room was clean. The bed was EXTREMELY comfortable. We didn’t have a chance to use any of the amenities due to our schedule being a bit hectic, but they looked well-maintained. Overall, this is a decent hotel for a cheap price!! We’ve stayed at some very expensive hotels, and often times you don’t get your money’s worth—they’re not worth the hype. This hotel was well worth it.
Stayed 1 night in Oct 2023

4/10 Poor

Barbara

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Great location, just off the interstate. Worked well for a few hours of sleep during my trip. Thank you!
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Not great
Exterior window did not close. Bathroom was dirty.
Stayed 2 nights in Sep 2023

8/10 Good

Danny

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Save your money and stay somewhere else.
The sheets and bedding material could have used some bleach and fabric softner. Over all stay is not recommended drive a bit further. The room had a funnier odor. So much so had to request use of front desks lysol.
Stayed 1 night in Aug 2023

2/10 Terrible

Art

Front desk clerk took 15 minutes getting me our rooms at 2am & he through my id on opposite side of counter. Was rather passive aggressive!
Stayed 1 night in Aug 2023

8/10 Good

Colton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Clean room, smelled a bit musty. Breakfast was good and service friendly
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

6/10 Okay

Danielle

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Outside of the property was kinda sketchy. Looked like homeless people might stay in the outsode area's as there were random phones plugged in charging outside! They room appeared to look clean but the sheets were dirty,the blanket had stains! There was a not from people before us about how there waa food on the floor unfrr the bed, looked undee there sure enouhh someones else from who knows how long frenv fries were on floor. Floor turned your feet black! The pool area is not very well lit and the pool room is like 1400° degrees. The kids enjoyed the pool but we all felt dirty afterwards. Was to afraid to try the continental breakfast offered. Bring some bleach cleaner and your own linens if you plan on staying!
Stayed 1 night in Jun 2023

10/10 Excellent

Christina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were very helpful and courteous
Stayed 1 night in Jun 2023

8/10 Good

Gregory

Stayed 2 nights in Jun 2023

6/10 Okay

Keila

Disliked: Cleanliness, staff & service, property conditions & facilities
Just really run down and the employees don’t seem to care about the customers or their work
Stayed 1 night in May 2023

4/10 Poor

Drew

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice motel. Grass very overgrown around the motel. Thermostat very very touchy in the room. Otherwise the motel was fine.
Stayed 1 night in May 2023

6/10 Okay

Kory

Stayed 1 night in May 2023

10/10 Excellent

Felicia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No real complaints, they ran out of eggs at breakfast. ohter than that it was excellent.
Stayed 2 nights in Apr 2023

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service
Friendly and helpful staff!
Stayed 1 night in Apr 2023

4/10 Poor

Lori

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The carpet was filthy in my room and looked like it had not been vacuumed in a long time. The bathroom mirror and sink were not clean.
Stayed 1 night in Apr 2023

6/10 Okay

John or Kimberly

Business traveller
Disliked: Cleanliness, property conditions & facilities
STRONG URINE SMELL THROUGHT HOTEL
When you first walk in the door the smell of urine hits you like a brick wall. I honestly thought it was the gal that checked me in. So thought just get to your room and you will be fine. I called prior to making the reservation to make sure the two service dogs I was traveling with would not be a problem I was told not at all. I requested a room on the bottom floor which I was given. The side door key deal was so odd I could not figure out how to get the door open so I had to go all the way around the front to get in. I was told to sneak out the side door since I had two dogs so I would not be charged for them after the fact I had checked in. I always put in the notes that I am traveling with the two dogs if I they are with us. I was honestly kinda shocked I was told to sneak out. We have stayed here a couple times in the last year and each time the condition of the hotel has gone down. The smell of urine was so bad that I honestly had to put a town down by the door to try and keep it out. The room was very clean but once again the smell is so awful. Very disappointed for the price. I am lying here at 4 am wishing I would have spent the extra $50 and stayed at Holiday Inn next door or just stayed in my car. I’m hoping to god my dogs and my clothing don’t smell the same when I leave tomorrow. They need to do better. Can’t imagine eating the breakfast they provide in the morning.
Stayed 1 night in Apr 2023

4/10 Poor

Cameron

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2023

8/10 Good

Stephanie

Business traveller
Liked: Staff & service
Half used lotion bottle in the room. No bath mat for the shower. Something smeared on desk chair. Even with do not disturb on door handle, staff in morning tried to enter without even knocking.
Stayed 1 night in Mar 2023

6/10 Okay

Peg

Disliked: Cleanliness, property conditions & facilities
Very dated which is ok IF its kept up and clean. Wall paper falling off. Drywall behind is breaking off and laying on floor. Carpet wasnt vacuumed. Wanted to use hot tub but it wasnt hot and the jets didnt work. Very dissatisfied with the hotel
Stayed 1 night in Mar 2023

2/10 Terrible

donald

Stayed 2 nights in Mar 2023

8/10 Good

Kenneth

Stayed 1 night in Feb 2023

2/10 Terrible

Gregory

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no hot water, The heater was very loud. Breakfast had very limited selections. The room was very shabby and in need of renovation.
Stayed 1 night in Jan 2023

4/10 Poor

Austin

4/10 Poor

Paula

Travelled with family
Liked: Amenities
Disliked: Cleanliness
The costs for the rooms were obviously inflated due to an event in town. I understand that. The room was older (rust, torn carpet) which was even understandable. However, the black dirt in the tub, the toilet ring, the body hairs in the sink and on the bathroom floor were disgusting. We did not say anything until we left as we knew rooms in the area were hard to come by. We did take pictures, wipe the tub with a cloth to show how nasty it was and gave that to the front desk person upon checkout so hopefully someone would clean it for the next customer.
Stayed 2 nights in Oct 2022

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Karen

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Staff was very friendly to both myself and my dogs.
Stayed 1 night in Sep 2022

6/10 Okay

Jocelyn

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2022

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Quality Inn was absolutely amazing. However, this should be noted. The door key was problematic, however, a second key worked perfectly. And the tv would go black, but click right back on. Other than that, everything and everyone were great!!!!
Stayed 2 nights in Sep 2022

8/10 Good

Matthew L

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Looked clean until something fell and had to look for it behind the night stand
Stayed 1 night in Sep 2022

2/10 Terrible

James

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Thomas

Business traveller
Not the Cleanest of places but pretty cheap aswell.
Stayed 1 night in Aug 2022

10/10 Excellent

Christin

Stayed 3 nights in Aug 2022

4/10 Poor

Kurt

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seem
Stayed 1 night in Jul 2022