Outdoor pool, pool umbrellas, pool loungers
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Reviews of Hampton Inn Key West FL

2.5 out of 5
Hampton Inn Key West FL
3755 S Roosevelt Blvd, Key West, FL

Reviews

8.8

Excellent

Rating 10 - Excellent. 693 out of 1097 reviews" "
Rating 8 - Good. 242 out of 1097 reviews" "
Rating 6 - Okay. 79 out of 1097 reviews" "
Rating 4 - Poor. 37 out of 1097 reviews" "
Rating 2 - Terrible. 46 out of 1097 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great
Stayed 1 night in Apr 2024

6/10 Okay

Brianna Mackenzie

Disliked: Staff & service
Room never was cleaned by staff until after 4 pm when we already arrived back to our room after being out all day. Only time it was cleaned was when I called and asked for an early cleaning because for the past 4 days it was the last room and too late in the day.
Stayed 5 nights in Apr 2024

10/10 Excellent

Dafna

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, well-kept and beautiful place, good and comfortable rooms, nice breakfast, shuttle to Doval Street
Stayed 2 nights in Apr 2024

8/10 Good

Jay, Daniel Island

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe older motel that has been renovated. Pool was nice. Bar at the pool has limited selections. Our room overlooked the ocean and was a beautiful sight every morning watching the sun rise from the balcony. 2 story hotel with an elevator. Breakfast was limited. Overall I would recommend.
Stayed 2 nights in Apr 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

6/10 Okay

Matthew

Travelled with partner
Liked: Amenities
Nice pool area. Unable to a good handicap accessible room.....
Stayed 7 nights in Apr 2024

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
looking to book again
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not a large property the staff is nice and accommodating. If you do t like planes don’t stay here. They did not bother us, hope this helps.
Stayed 3 nights in Apr 2024

10/10 Excellent

THERESA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional! I would return to this property and recommend to friends.
Stayed 5 nights in Apr 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Beautiful view of ocean. Clean and staff was friendly and helpful. Will definitely stay here again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and reasonably priced
Stayed 1 night in Apr 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time we had clean sheets and towels very nice employees
Stayed 6 nights in Apr 2024

10/10 Excellent

Kathy

The ice machine in our bldg was broken and we had to get ice in another bldg.
Stayed 4 nights in Apr 2024

10/10 Excellent

Doris

Travelled with partner
Everything was great! Definitely would stay again
Stayed 5 nights in Apr 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! Clean rooms and the transportation to and from the airport with their shuttle was very convenient and shuttle to downtown was a plus. Their shuttle drivers were the nicest people. clean rooms and pool area was wonderful. Will stay there again!
Stayed 5 nights in Apr 2024

8/10 Good

Rebecca, East Machias

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we first arrived we were a little put off that the beaches were so far away. Once we rented a golf cart for the week, was awesome. We loved going to the beach, Duval St. and other attractions, but being able to return to a nice quiet place was the best!
Stayed 7 nights in Apr 2024

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view
Stayed 2 nights in Apr 2024

8/10 Good

Dave

Stayed 1 night in Apr 2024

8/10 Good

David w, Scarborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative was the lack of pool side towels. They were always short.
Stayed 4 nights in Mar 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

2/10 Terrible

Robert

Stayed 3 nights in Apr 2024

10/10 Excellent

Mandy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a fantastic time - loved our large, beautiful family room and the pool. Be aware that you are right next to the airport though and planes land and take off regularly. The thing that bothered us the most was the amount of plastic waste at breakfast. The hotel only provided plastic cups, plastic cutlery and paper plates. So bad for the planet and absolutely unforgivable these days! This would be reason enough for us not to stay there again unfortunately!
Stayed 2 nights in Mar 2024

8/10 Good

Elizabeth, Suwanee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Close to the airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time. Well worth the price!
Stayed 4 nights in Mar 2024

8/10 Good

James

Travelled with group
Liked: Cleanliness, staff & service
Quiet hotel without a lot of frills. But, the room was nice and big and clean. Nice little balcony. Pool area was nice too with a poolside bar with music. Shuttle service was convenient .
Stayed 3 nights in Mar 2024

10/10 Excellent

przemyslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

6/10 Okay

John J.

Travelled with partner
Would have rated higher but room service was spotty. No shower gel last two day.
Stayed 4 nights in Mar 2024

6/10 Okay

Maria Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Hampton Inn Key West on 28 Mar 2024
Thank you for the rating, Maria! Although it wasn't a perfect stay, we're glad you enjoyed your stay with us! We hope we would be able to make up and offer a good stay next time.

10/10 Excellent

Jayne Coates

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is spectacular. The only possible negative for some people may be the airport noise. It wasn't an issue for us, and we plan to go back next year.
Stayed 6 nights in Mar 2024
Response from Hampton Inn Key West on 28 Mar 2024
Thank you for the feedback, Jayne! We're glad you enjoyed your stay with us! We hope we can welcome you once again in the near future!

10/10 Excellent

Pamela

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful with anything we needed. Appreciated the free shuttle down to the waterfront. The breakfast was plentiful and very good. Our room was so spacious with a great view. Would highly recommend!
Stayed 3 nights in Mar 2024
Response from Hampton Inn Key West on 28 Mar 2024
Thank you for the feedback, Pamela! We're glad you enjoyed your stay with us! Please do keep us in mind the next time you would visit Key West again.

8/10 Good

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience and amenities. The staff was very hospitable and friendly. The only thing I did not enjoy was the complimentary breakfast, it was very unappetizing.
Stayed 2 nights in Mar 2024
Response from Hampton Inn Key West on 28 Mar 2024
Thank you for the feedback, Jen! We're glad you enjoyed your stay with us! We will take your feedback to management as our breakfast is the common breakfast Hampton Inns serve, we apologize that it was not up to your liking. We hope to improve on it. Please do keep us in mind the next time you would visit Key West again.

6/10 Okay

Deirys

Liked: Cleanliness, amenities, property conditions & facilities
We spend the whole weekend without tv and internet. I called the front desk and the lady told me that the guy was supposed to come and he never showed up. On the next the I went personally to the front desk and told them what was happening the lady at the front desk told me he will be there in 15 minutes, I waited for him for 2 hour he never showed again, so I went back to the front desk and told the lady again, She was surprised when I told her that the technician had not come, then she told me that she would call him to his personal cell and finally he came and told us that the internet box was broken and he has nothing to do so we expend the whole weekend without tv and internet. My question is did I pay this hotel for not having those service included?
Stayed 3 nights in Mar 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 5 nights in Mar 2024
Response from Princess on 28 Mar 2024
Thank you for the feedback, Nathan! We're glad you enjoyed your stay with us! Please do keep us in mind the next time you would visit Key West again.

10/10 Excellent

Robert Lee

Travelled with partner
Located close to airport, facilities were extremely clean Rooms were spacious and well kept. Easy access to pool and breakfast area. Wasn’t close to food sources, ie: restaurants
Stayed 4 nights in Mar 2024
Response from Hampton Inn Key West on 28 Mar 2024
Thank you for the feedback, Robert Lee! We're glad you enjoyed your stay with us! We hope we can welcome you once again in the future. Thank you for being our guest.

10/10 Excellent

Saroj, Wichita

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Hampton Inn Key West on 28 Mar 2024
Thank you for the 5/5 rating, Saroj! We're glad you enjoyed your stay with us! Please do keep us in mind the next time you would visit Key West again.

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasurable staff with updated and clean room.
Stayed 2 nights in Mar 2024
Response from Hampton Inn Key West on 28 Mar 2024
Thank you for the feedback, Jacqueline! We're glad you enjoyed your stay with us! Please do keep us in mind the next time you would visit Key West again.

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Mar 2024
Response from Hampton Inn Key West on 28 Mar 2024
Thank you for the feedback, Loretta! We're glad you enjoyed your stay with us! Please do keep us in mind the next time you would visit Key West again.

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, bar was crowded at times and could’ve used a second bartender. The gym facility is great, but I wish they had a piece of weightlifting equipment other than the dumbbells. Would definitely go back, not criticizing just suggesting cause you asked!
Stayed 5 nights in Mar 2024
Response from Hampton Inn Key West on 28 Mar 2024
Thank you for the feedback, Richard! We're glad you enjoyed your stay with us! Thank you for being our guest and we hope we could welcome you once again in the near future!

8/10 Good

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice , rooms were basic. A little far from all the action , did have to take ubers alot. The free shuttle could not get on, needed to sign up a head of time so did not use. Nice pool and bar area with food availble to purchase. Free breakfast was a plus. Over all a nice place!
Stayed 4 nights in Feb 2024
Response from Hampton Inn Key West on 28 Mar 2024
Thank you for the feedback, Denise! We're glad you enjoyed your stay with us! Thank you for being our guest and we hope we could welcome you once again.

8/10 Good

Michael Joseph

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pool area was nice as so was the hotel room. Housekeeping does minimal and the pool could have been a little cleaner. The shuttle is very convenient to take down town however not reliable to get back. Shuttle driver Brad did a great job ensuring guests who were waiting for the shuttle ride first got on before belligerent guests trying to cut in line. The airplanes are a little annoying while outside the hotel but not much of an annoyance while in the hotel.
Stayed 7 nights in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Was okay nothing special
Stayed 1 night in Mar 2024
Response from Hampton Inn Key West on 28 Mar 2024
Thank you for the feedback, David! We're glad you enjoyed your stay with us! Please do keep us in mind the next time you would visit Key West again.

6/10 Okay

Diane

Travelled with family
Liked: Cleanliness
Refrigerator not working took 3 days to get it fixed. The shuttle was convenient to get to downtown and airport had to wait for pick up because it was only 10 seats and was always full. 45 min wait. Pool opens at 8 no towels available until 10. Pool could have used more lounge chairs to accommodate everyone. The temperature of the water was comfortable. The breakfast was convenient . It was nice to have a bar and food to eat. The bikes for rent were very poor quality. They were rusty and the breaks on one of them didn’t work. The beds were comfortable but the air conditioner blew right onto the bed and it made it difficult to sleep with air blowing on your face All night. Loved the balcony. Was convenient to have someone available to book excursions.
Stayed 5 nights in Mar 2024

8/10 Good

Bryan

Travelled with partner
Liked: Amenities, property conditions & facilities
It was great I would stay here again
Stayed 4 nights in Feb 2024
Response from Hampton Inn Key West on 28 Mar 2024
Thank you for the feedback, Bryan! We're glad you enjoyed your stay with us! Please do keep us in mind the next time you would visit Key West again.

8/10 Good

Heidi Lynn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean property. Quiet rooms. Sleeping was easy. Staff was ok- there were not rude, but they were not overly friendly either.
Stayed 6 nights in Feb 2024
Response from Hampton Inn Key West on 28 Mar 2024
Thank you for the feedback, Heidi! We're glad you enjoyed your stay with us! Please do keep us in mind the next time you would visit Key West again.

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room over the kitchen and there was a loud noise 5:30 - 6:00 am
Stayed 2 nights in Mar 2024
Response from Hampton Inn Key West on 28 Mar 2024
Thank you for the feedback, Maria. We apologize for the inconvenience; we will take this to management for further improvement. Despite the mishap, we hope you were able to enjoy your vacation in Key West. Thank you for being our guest.

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the place . On the ocean , free delicious breakfast. Super modern rooms and master bath . Smart tv including Netflix. Free shuttle downtown and back and 2 free craft beers or mixed drinks at the pool bar for every nights stay. I wished I booked my entire week stay here. I attempted a 2nd night stay however they were sold out
Stayed 1 night in Feb 2024
Response from Hampton Inn Key West on 28 Mar 2024
Thank you, Nathan, for giving us a minute of your time and provide your feedback to us. It's nice to see that you enjoyed your short stay with us and was satisfied with all the service we had to offer. We can't wait to welcome you once again in the nearest future!

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay !
Stayed 4 nights in Feb 2024
Response from Hampton Inn Key West on 28 Mar 2024
Thank you for the feedback, Gary! We're glad you enjoyed your stay with us! Please do keep us in mind the next time you would visit Key West again.