"Excellent staff! Bad hotel. Really old hotel with known issues across multiple rooms. Got to change rooms when water was leaking from the ceiling but it was known that was a problem in that room yet they rent it anyway. Second room had only sheets and no blanket and shower didn’t work."
Homewood Suites by Hilton New Orleans French Quarter
10/10 Excellent
"The hotel staff is amazingly helpful, the room was spotless and the breakfast is superb. It is also a good, safe location within 3 easy walking blocks from Bourbon Street."
"Charming hotel, right in the heart of New Orleans. The staff was extremely attentive. The pool area was absolutely gorgeous. Everything about this hotel gives it a 10 out of 10. I definitely recommend it and we’ll go back there next time we’re in New Orleans."
"The facility is very nice. The physical condition is wonderful. But the billing is TERRIBLE. It took me 7 days to get a receipt! To add insult to injury, I was charged for Valet Parking even though I pre-paid for it. I have had to pay for parking twice.
Come on Marriott, you are better than than."
"Hotel is undergoing renovation; the room was clean and comfortable. Television worked for 15 minutes after I retrieved a missing remote control from the front desk; WIFI worked; pool was closed (construction). All services were provided from staff including transportation to the airport at 3am with professional courtesy and quick solution. It will be interesting to see the changes the next time I visit."