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Reviews of Louis Apostolata Resort and Spa

5 out of 5
Louis Apostolata Resort and Spa
Main Street, Skala, Kefalonia, Kefalonia Island

Reviews

8.6

Excellent

Rating 10 - Excellent. 119 out of 243 reviews" "
Rating 8 - Good. 81 out of 243 reviews" "
Rating 6 - Okay. 31 out of 243 reviews" "
Rating 4 - Poor. 8 out of 243 reviews" "
Rating 2 - Terrible. 4 out of 243 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Malory

Stayed 3 nights in Sep 2023
Response from Apostolata team on 3 Oct 2023
Thank you for staying with us. You valuable feedback is highly appreciated.

10/10 Excellent

Malory

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Apostolata team on 21 Sept 2023
Thank you for staying with us. We appreciate your feedback.

6/10 Okay

Sarah

Travelled with family
Liked: Amenities
The breakfast and dinner buffet can definitely do with upgrading- very bland and not much choice- desserts though are fabulous!
Stayed 7 nights in Aug 2023
Response from Apostolata team on 9 Sept 2023
Thank you for staying with us. We are sorry to hear we didn't meet your expectations,. We work hard to try make everybody feel like homeWe hope to see you again in the future.

8/10 Good

Gursharan Kaur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Apostolata team on 9 Sept 2023
Thank you for staying with us.We appreciate you feedback.

10/10 Excellent

Martin

Stayed 7 nights in Aug 2023
Response from Apostolata team on 26 Aug 2023
THANK YOU FOR STAYING WITH US. WE APPRECIATE YOUR FEEDBACK.

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were very friendly and always helpful, the location was peaceful and safe. The property we stayed in had a great view and was very spacious however the jacuzzi was broken, there were a lot of insects in the apartment coming from the wall at the balcony and the lounge area sofas were uncomfortable. Overall enjoyed my stay and would come back!
Stayed 3 nights in Jul 2023
Response from Apostolata team on 13 Jul 2023
Thank you for your valuable Feedback.We will share your comments to all of our departments.Thank you for staying with us.

10/10 Excellent

Hiu Kwan, Sheffield

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The resort is amazing, unbeatable view from room, restaurants and also from the pool. Sufficient sun lounges, great pool bar and cafe. Good quality food but not enough choices if you're staying more than a week. Extremely friendly and helpful staffs, especially Nik, Katerina, Lena and Kostas. Definitely will go back.
Stayed 9 nights in Jun 2023
Response from Apostolata team on 11 Jul 2023
Thank you for your valuable feedback!We hope to see you again.

8/10 Good

mark

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Very nice but not 5 star
Family holiday. Booked the suite with private pool. Condition of hotel a little tired in parts. We had half board and the food was very mediocre. Beds were hard. They seem unable to provide bespoke hotel services (minibar stocking as a challenge, room service cost €10 per person even though breakfast was included in our stay) as this is largely an all inclusive property. It’s a little out of town and taxis are occasionally difficult to book so the hotel should provide better shuttle services. Gym is pretty inadequate and they still have a 4 person maximum capacity. Why? Pool area is great and Konstantinos at the pool bar excellent. This is a 3+ star hotel at most in my view.
Stayed 7 nights in Jun 2023
Response from Apostolata team on 4 Jul 2023
Dear Mr. Firth,Thank you for staying with us.We are sorry we didn't meet your expectations. your valuable feedback will be shared to to the departments .Thank you

10/10 Excellent

Peter

Liked: Property conditions & facilities
Ολα σουπερ
Stayed 4 nights in Jun 2023
Response from Apostolata team on 4 Jul 2023
Thank you for staying with us.Appreciate your feedback.

10/10 Excellent

Domenico

Stayed 5 nights in Jun 2023
Response from Apostolata team on 24 Jun 2023
THANK YOU FOR STAYING WITH US, WE APPRECIATE YOUR FEEDBACK.LOOKING FORWARD TO SEEING YOU AGAIN.

10/10 Excellent

Viktoriya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 3 nights in Jun 2023
Response from Apostolata team on 21 Jun 2023
Thank you very much for staying with us.We appreciate your feedback.We hope to see you again.

10/10 Excellent

CHRYSANTHOS

Stayed 3 nights in Sep 2022

6/10 Okay

Nicola

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool bar and reception staff were friendly and couldn’t do enough for you. The pool area was clean but the sun beds had seen better days and could do with replacing. Dinner was just standard offerings, and breakfast the same - it did the job- re-fuelled you but with no real enjoyment. Rooms need an overhaul, tired decor and stained lamps, aircon pumped out a weird smell and bathroom flooded on day one. Shuttle bus to Skala was great and the golf buggy option was ideal for anyone who struggles with lots of steps. Will I be returning? It’s a no from me.
Stayed 7 nights in Sep 2022

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for our mini moon and it was lovely. Great staff and good setting.
Stayed 4 nights in Sep 2022
Response from APOSTOLATA TEAM on 8 Sept 2022
THANK YOU VERY MUCH FOR STAYING WITH US.YOUR POSITIVE FEEDBACK MAKE US WORK HARDER.

2/10 Terrible

Behzad

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
All staff were really nice and attentive. However the hotel is not fit for 5 star at all, rooms are dirty and outdated and not cleaned as regularly as they should. Breakfast is terrible presented with cheap quality food and not much choice at all.over all the hotel is not adequate to deal with so many people and needs a serious revamp. A low 3 star!
Stayed 4 nights in Aug 2022

8/10 Good

ioana

Stayed 3 nights in Aug 2022
Response from APOSTOLATA TEAM on 23 Aug 2022
On behalf of the Hotel Apostolata , we would like to personally thank you for choosing to stay with us. We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations

8/10 Good

Rachel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fantastic views from the room, the restaurant and the bar. Good selection of food, and the staff in the restaurant were lovely.
Stayed 7 nights in Jul 2022
Response from APOSTOLATA TEAM on 23 Aug 2022
On behalf of the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations

10/10 Excellent

Andrew

Stayed 7 nights in Jul 2022
Response from APOSTOLATA TEAM on 23 Aug 2022
Thank you for staying with us and for your kind review.

10/10 Excellent

SUKAINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

marina

Stayed 4 nights in Jul 2022
Response from APOSTOLATA TEAM on 23 Aug 2022
Thank you for staying with us and for your kind review.

10/10 Excellent

Andrei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing establishment!!! Definitely would recommend and will return
Stayed 5 nights in Jun 2022
Response from Eleanna reservation team on 30 Jun 2022
Thank you , we hope next year to accommodate you again

8/10 Good

Brian

Stayed 7 nights in Sep 2021

10/10 Excellent

Fareed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property with access to beach. We stayed in a villa with private pool. A little old but location is well worth it
Stayed 3 nights in Sep 2021

8/10 Good

rossella

Liked: Room comfort
5 stelle pari ad un 4 comunque molto soddisfacente
Molto positivo, comodo, silenzioso, personale alla reception disponibilissimo, un po' meno al buffet della colazione e cena, la stanza la rifanno un giorno si e uno no, ma se hai bisogno basta chiamarli, piscine spettacolari, ottimo il servizio della spa, la ragazza è bravissima, non troppa scelta al buffet, ma cibo molto buono.
Stayed 4 nights in Sep 2021
Response from APOSTOLATA TEAM on 14 Sept 2021
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Aug 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Médiocre
Hôtel défraîchi, et pas du tout un 5 étoiles. Le service est médiocre, la salle de sport ne devrait mais pas s appeler ici ( 3/4 appareil en mauvais état ) Les chambres sont sales et les photos du site sont mega Photoshoper . Le petit déjeuner est mauvais.
Stayed 3 nights in Sep 2021
Response from APOSTOLATA TEAM on 7 Sept 2021
Thanks for having taken the time to write such a detailed review. All your comments help us improve our service. We reassure you that your complaints will be shared with the entire staff.

10/10 Excellent

Lyndon da

Stayed 5 nights in Aug 2021

6/10 Okay

Maria

Stayed 3 nights in Aug 2021

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, room comfort
Lovely stay at Apostolata
The views from the hotel were fantastic, the pool area was lovely, the sea swimming area was also great. Breakfast was good, plentiful and lots of choice. The staff were really helpful, all of them - from breakfast, to bar to reception. The room was a little tired and could do with a refresh but honestly, considering lockdown, you absolutely can't blame them for not making this a priority!
Stayed 7 nights in Aug 2021
Response from APOSTOLATA TEAM on 17 Aug 2021
Dear Mrs. Jane, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards,

10/10 Excellent

marina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Wonderful stay with the family. Spacious family room. Staff absolutely amazing. Food diverse. Will return !
Stayed 4 nights in Aug 2021
Response from APOSTOLATA TEAM on 16 Aug 2021
On behalf of the Hotel Apostolata , we would like to personally thank you for choosing to stay with us. We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

10/10 Excellent

Pawel

Stayed 6 nights in Aug 2021

8/10 Good

Guenhael

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2021
Response from APOSTOLATA TEAM on 29 Jul 2021
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us. We realize your time is valuable and appreciate your input and feedback.

10/10 Excellent

Ellie

Travelled with family
Liked: Property conditions & facilities
Stayed 4 nights in Jul 2021
Response from DRAKOPOYLOY EVANGELIA on 16 Jul 2021
On behalf of the Hotel Apostolata , we would like to personally thank you for choosing to stay with us. We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restaurants in hotel were not all open. Food in the open restaurant was nearly always cold
Stayed 7 nights in Sep 2020
Response from APOSTOLATA TEAM on 29 Sept 2020
Thank yoy for taking the time to write a review. All your comments help us improve our service. We reassure you that your complaints will be shared with the entire staff.

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay!
We stayed for 4 nights at the hotel, but in just a short stay it was clear to see the impeccable service ran at Apostolata island resort & spa. Dimitris and rest of the team are fantastic, they cannot do enough for you and will always be happy to help. The rooms are cleans, spacious and comfortable. I’d recommend to get a sea view rooms, the view is incredible particularly at sunrise. The breakfast is nice with enough selection for everyone, and to mix up what you eat each day. However I’d say the dinner buffet is just ‘OK’ at best and could definitely be improved. It is definitely worth exploring the villages on the island for dinner as there are many beautiful options with fantastic restaurants. The infinity pool by reception is very quiet and relaxing with a fantastic view. The main pool is large and good for families. The pool bar has a good selection of food and drinks, the pizza’s are pretty good. The trip down to the small cove/sea is definitely worth it. Perfectly clear waters and lots of fish, so bring a snorkel. The resort is set on a steep hill so can be quite tiring, particularly walking back up. However the staff are happy to come and collect you via golf buggy! Overall we had a fantastic stay, the hotel lovely and set in a beautiful location, definitely worth a visit and is a great price.
Stayed 4 nights in Aug 2020
Response from APOSTOLATA TEAM on 4 Sept 2020
Dear Mr. Billy, First of all, we wish to thank you for your kind words and for taking the time to sharing your experience regarding your stay with us. We are committed to providing our guests with high quality services whilst simultaneously we try to implement the necessary measures against covid-19. Therefore, it is great to know that you were happy with all aspects of your stay, and that you had a lovely holiday. We wish you the best and we hope to see you again in the future!

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020
Response from APOSTOLATA TEAM on 4 Sept 2020
Dear Mr. Lee, On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2020
Response from APOSTOLATA TEAM on 29 Aug 2020
Dear Sirs, On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skala stay
Absolutely amazing stay what can I say about the staff at apostalata from the minute we arrived to the minute we checked out so polite so friendly nothing to much trouble the only downside was the restaurant is a bit hard work because of the covid rules (not there fault) I would go back here in a heartbeat
Stayed 2 nights in Aug 2020
Response from APOSTOLATA TEAM on 8 Aug 2020
Dear Mrs. Leslie, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Pros - staffs are very friendly and helpful. Beautiful setting and good location. Cons - poor selection of buffet both breakfast and dinner, need more fresh vegs, seafood etc. Food was pretty disappointed Lack of amenities, they request €3 per day to use safe! Found couple of hairs in the bathtub.
Stayed 4 nights in Sep 2019
Response from APOSTOLATA TEAM on 8 Oct 2019
Thanks for having taken the time to write such a detailed review. All your comments help us improve our service. We reassure you that your complaints will be shared with the entire staff. Moreover, I will personally make sure that this happens.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We enjoyed the Sea terrace but sunbeds and general area could be better. Overall the staff were friendly and helpful..the cleaner did a great job each day. Our room was underneath the main entertainment area and was extremely noisy. Overall the hotel appears 'tired' and needs some refurbishment. This is also true of the reception lounge as seating was stained and soft furnishing poor and uncomfortable. The gym equipment whilst ok...required maintenance. Hygiene was lacking and no anti bacterial spray or wipes were available to wipe down equipment after use.
Stayed 7 nights in Sep 2019
Response from APOSTOLATA TEAM on 8 Oct 2019
Thanks for having taken the time to write such a detailed review. All your comments help us improve our service. We reassure you that your complaints will be shared with the entire staff. Moreover, I will personally make sure that this happens.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2019
Response from APOSTOLATA TEAM on 8 Oct 2019
behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

10/10 Excellent

Helen, Canada

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the serenity pool Entertainment needs more variety Staff manager very helpful Front desk staff very helpful Check in very fast we got upgraded
Stayed 4 nights in Sep 2019
Response from APOSTOLATA TEAM on 2 Oct 2019
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, great facilities and excellent staff
Stayed 5 nights in Sep 2019
Response from APOSTOLATA TEAM on 2 Oct 2019
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

8/10 Good

Verified traveller

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I thought some of the hotel needed updated , the chairs in the lobby were pretty disgusting looking. Staff worked hard but their uniforms weren’t good . Staff were very polite.
Stayed 14 nights in Aug 2019
Response from APOSTOLATA TEAM on 2 Oct 2019
Thanks for having taken the time to write such a detailed review. All your comments help us improve our service. We reassure you that your complaints will be shared with the entire staff. Moreover, I will personally make sure that this happens.

2/10 Terrible

Antonio Manuel

Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Tired and run down. Not 5 star. Dangerous disregard to electricity. Fridge flooded due to being turned off and extension lead was in a pool of water. Requested an iron, waited 2hours and was given an iron in poor repair and received an electric shock
Stayed 7 nights in Aug 2019
Response from APOSTOLATA TEAM on 2 Oct 2019
Thanks for having taken the time to write such a detailed review. All your comments help us improve our service. We reassure you that your complaints will be shared with the entire staff. Moreover, I will personally make sure that this happens.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had an absolutely wonderful stay. Lovely clean rooms and whole resort with on the hand staff at all times making our stay hassle free. No need for any stress. The walk to the restaurant was hard work as it is a very steep incline but it was worth the Buffett! Couldn’t fault this place!
Stayed 3 nights in Aug 2019
Response from APOSTOLATA on 5 Sept 2019
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us. We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

8/10 Good

Verified traveller

Stayed 7 nights in Aug 2019
Response from APOSTOLATA on 29 Aug 2019
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

8/10 Good

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019
Response from Apostolata on 27 Aug 2019
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.

10/10 Excellent

BARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family summer vacation at Apostolata hotel
We had a 4 night stay at the hotel. The family room is big enough for 2 adults and 3 kids. The views from the balcony and from other part of the hotel are amazing. The staff are friendly and helpfull. The beds are not so comfortable and another minus is that the family room is one open space without any seperation between parents and kids. Breakfest and dinner was ok. They let you also to change dinner to lunch. After all it was a lovely vacation in kefalonia.
Stayed 4 nights in Aug 2019
Response from Apostolata on 29 Aug 2019
On behalf oh the Hotel Apostolata , we would like to personally thank you for choosing to stay with us.We realize your time is valuable and appreciate your input and feedback so we can continue to provide service that not only meet , but exceeds ours guest's expectations.