Holiday Inn Express Kansas City - at the Legends by IHG
2/10 Terrible
"Not very happy with our stay on May 14th. I addressed the issue of a broken blind as it only went part way down. I got very little sleep because the lights were shining directly in the window from the street and business as I was in bed. The morning on our way out Morgan said she would help us by a refund or such. She was going to call me, never did. I called later that afternoon and got another employee, left a message and no call back. I called another 2xs and NO response. I wrote a reply on hotels.com and no reply. Such a shame that we didnt have follow thru."
"I think the water park needs maintenance; the facilities in the children's area are covered in algae.The noise from the rooms upstairs was very noticeable; it was quite loud, and it was hard to sleep because of it."
"Room was clean, staff was very nice, and I like that they had free parking, if I every go back to Kansas city at the legends, I will try and stay at this hotel ever time. every thing was good and we enjoyed our stay."