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Reviews of La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill

2.5 out of 5
La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill
2321 Troost Ave, Kansas City, MO

Reviews

8.6

Excellent

Rating 10 - Excellent. 675 out of 1175 reviews" "
Rating 8 - Good. 280 out of 1175 reviews" "
Rating 6 - Okay. 121 out of 1175 reviews" "
Rating 4 - Poor. 64 out of 1175 reviews" "
Rating 2 - Terrible. 35 out of 1175 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly, Topeka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service is OUTSTANDING
Stayed 1 night in May 2024

10/10 Excellent

anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great distance from everything!
Stayed 3 nights in May 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Perfect for a short night stay.
Stayed 1 night in May 2024
Response from General Manager on 9 May 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. We’ll share your comments with our team who I know will be encouraged by your comments. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

8/10 Good

Alphonsus

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from General Manager on 9 May 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I wish we knew more about your stay and what you enjoyed the most so we’re able to share the comments with our team. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

6/10 Okay

Yoshie

Travelled with family
Liked: Cleanliness
Not quiet
Stayed 2 nights in May 2024
Response from General Manager on 7 May 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m sorry to hear we fell short of giving you the wonderful experience that you deserve. Your feedback is very important to us, and I wish I knew more about your stay and what we could have done better. Rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

4/10 Poor

Ethan

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024
Response from General Manager on 7 May 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m sorry to hear we fell short of giving you the wonderful experience that you deserve. Your feedback is very important to us, and I wish I knew more about your stay and what we could have done better. Rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was clean with easy quick transportation to the convention center and other attractions.
Stayed 2 nights in Apr 2024
Response from General Manager on 6 May 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. We’ll share your comments with our team who I know will be encouraged by your comments. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

10/10 Excellent

Corey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in May 2024
Response from General Manager on 6 May 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. We’ll share your comments with our team who I know will be encouraged by your comments. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

8/10 Good

Diana

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The interior and exterior were good hallways smelled amazing easy to find elevators stairs ice machine and exits. The breakfast was hot and plenty unless you arrived late on Sunday mornings. The hotel bath tub had horrible sandy dirty sediment in the tub from the spout if you showered it was not there however if you took a bath it was in your water
Stayed 2 nights in Apr 2024
Response from General Manager on 6 May 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. We’ll share your comments with our team, so we're able to look into the issues you occurred during your stay. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

10/10 Excellent

Velva

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here
Stayed 1 night in May 2024
Response from General Manager on 2 May 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. We’ll share your comments with our team who I know will be encouraged by your comments. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

4/10 Poor

TOMOHIRO

Business traveller
Disliked: Property conditions & facilities
Shower
Stayed 3 nights in Apr 2024
Response from General Manager on 2 May 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m sorry to hear we fell short of giving you the wonderful experience that you deserve. Your feedback is very important to us, and I'll address your concerns with the maintenance department. Rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

8/10 Good

Antionette

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property nice and convenient. Fit my needs for the night
Stayed 1 night in Apr 2024
Response from General Manager on 29 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. We’ll share your comments with our team who I know will be encouraged by your comments. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

10/10 Excellent

Alida M

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to children’s mercy hospital.
Stayed 1 night in Apr 2024
Response from General Manager on 27 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. We’ll share your comments with our team who I know will be encouraged by your comments. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

10/10 Excellent

Dawn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed there 4 times when travel for a concert at TMobile Center and great experience every time. Will continue to stay for future travels to TMobile Center. Staff is always welcoming as well.
Stayed 1 night in Apr 2024
Response from General Manager on 25 Apr 2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I’m happy to hear you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,

8/10 Good

Steven

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from General Manager on 27 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. We’ll share your comments with our team who I know will be encouraged by your comments. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took a long time, and the male working behind the desk was Rude. Was also charged a $5 Fee that wasn’t mentioned ANYWHERE when I booked. The wood furniture in my room had a thick layer of dust; and the cloth chair was soiled with disgusting stains! The bathroom had Mold along the floor and wall; and dirt in the corners of the floor.
Stayed 1 night in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m sorry to hear we fell short of giving you the wonderful experience that you deserve.Your feedback is very important to us, and I'll address your concerns with the appropriate departments. Rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

10/10 Excellent

Dorothyjane

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful
Stayed 3 nights in Apr 2024
Response from General Manager on 23 Apr 2024
Dear Valued Guest,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I’m happy to hear you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,

10/10 Excellent

Lynn, Raleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean. Friendly staff. Good breakfast. Easy short Uber way from nightlife.
Stayed 1 night in Apr 2024
Response from General Manager on 21 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. We’ll share your comments with our team who I know will be encouraged by your comments. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

8/10 Good

Mickenzie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Quiet hotel and easy parking
Stayed 3 nights in Apr 2024
Response from General Manager on 21 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. We’ll share your comments with our team who I know will be encouraged by your comments. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

6/10 Okay

elizabeth

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m sorry to hear we fell short of giving you the wonderful experience that you deserve. Your feedback is very important to us, and I wish I knew more about your stay and what we could have done better. Rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

10/10 Excellent

Cesar A.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Apr 2024
Response from General Manager on 18 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. We’ll share your comments with our team who I know will be encouraged by your comments. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

8/10 Good

Donna, Atlanta

Stayed 1 night in Apr 2024
Response from General Manager on 7 May 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. We’ll share your comments with our team who I know will be encouraged by your comments. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & facilities were fantastic, especially Stephanie! Easy to uber to Power/Light & TMobile center, free parking, good breakfast!
Stayed 2 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. We’ll share your comments with our team who I know will be encouraged by your comments. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stephanie who welcomed us to the property was amazing, helpful, and hilarious.
Stayed 3 nights in Apr 2024
Response from General Manager on 13 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. We’ll share your comments with our team who I know will be encouraged by your comments. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

8/10 Good

Iris, Topeka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pretty good place to stay. It had all we needed and the usual continental breakfast with eggs, sausage, waffles, and cold items. It seemed pretty clean. We were there two nights. It was close to Union Station and the Crossroads district, which we visited both. We would stay here again.
Stayed 2 nights in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I’m happy to hear you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

10/10 Excellent

Jennifer

Stayed 1 night in Apr 2024
Response from General Manager on 1 May 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I wish we knew more about your stay and what you enjoyed the most so we’re able to share the comments with our team. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

8/10 Good

Deeann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking. There is not enough. I had to park how far away and then use my double stroller to get my 2 year old twins inside. Then was told there wasn't any luggage carts. So once again, had to use my stroller to get my luggage into the hotel or make how many trips
Stayed 1 night in Apr 2024
Response from General Manager on 11 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I’m happy to hear you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks. We're sorry about the parking and luggage carts.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from General Manager on 11 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I wish we knew more about your stay and what you enjoyed the most so we’re able to share the comments with our team. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

6/10 Okay

Mary, Sioux Falls

Liked: Cleanliness, staff & service, amenities
Very noisy. Room had been primed but not painted. Floor was sticky and dirty.
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m sorry to hear we fell short of giving you the wonderful experience that you deserve. Your feedback is very important to us, and I'll address your concerns with the appropriate department. Rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

8/10 Good

Jaydev, Centennial

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous staff
Stayed 1 night in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I’m happy to hear you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful!
Stayed 3 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. We’ll share your comments with our team who I know will be encouraged by your comments. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location of the property and I liked the courtesy and responsiveness of the staff. This is only my second stay in a hotel post covid. That being said some things have changed. Here are some things I did not like: 1) One housekeeping visit seems inadequate for a 6 night stay. It having used towels lying about since there were no racks to hang them on. I had to request trash can liners from the front desk to keep trash from sitting in the room overnight. 2) Bathroom design irregularities: a) The shower door opens on the right side only, opposite of the water controls on the left side. This makes it impossible to turn on the shower and adjust the water force and the temperature before entering the shower. It was shocking to have the cold forceful blast of water hit me in the face. It caused me to loose my balance and could have resulted in a fall. I think this is dangerous and should be remedied immediately! b) No towel bars to hang towels. Since there is no place to hang wet towels, they should be removed daily otherwise the bathroom becomes messy and and takes on a damp unpleasant smell. Because this stay cost me more than a thousand dollars I expected more room service and certainly a safe shower accomodation. Thank you for your attention to these comments.
Stayed 6 nights in Apr 2024
Response from General Manager on 10 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m sorry to hear we fell short of giving you the wonderful experience that you deserve. Your feedback is very important to us, and I'll address your concerns with the appropriate departments. Rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

10/10 Excellent

Kevin

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I’m happy to hear you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

10/10 Excellent

Janet, Minneapolis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick. The staff was friendly and helpful. Although there were no dining options close, the staff recommendation for a place about 3 miles away was excellent.
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I’m happy to hear you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

10/10 Excellent

kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gal at check in was extremely nice and made me feel very safe and welcome.
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I’m happy to hear you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

6/10 Okay

Jeanine

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Signs outside everywhere saying to lock your car and remove valuables. Didn’t seem like a safe neighborhood. Lots of police sirens at night and also noisy construction inside the building early in the morning. Bathtub was scratched to the metal in several spots. The shower only worked halfway because the tub faucet pull was busted. Breast was nice though and bedding was clean.
Stayed 1 night in Apr 2024
Response from General Manager on 8 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m sorry to hear we fell short of giving you the wonderful experience that you deserve. Your feedback is very important to us, and I'll address your concerns with the appropriate departments. Rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

6/10 Okay

Lisa Charmaine

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I asked to have my room cleaned and my sheets changed. It was not done and I had to change them myself.
Stayed 2 nights in Mar 2024
Response from General Manager on 4 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m sorry to hear we fell short of giving you the wonderful experience that you deserve. Your feedback is very important to us, and I'll address your concerns with the housekeeping department. Rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely,

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, and ample parking. Room was too cold. Air conditioning was on and set to 61 degrees. Wasn't able to adjust the temperature, but I was able to turn off the air conditioning.
Stayed 1 night in Mar 2024
Response from General Manager on 2 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I’m happy to hear you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

10/10 Excellent

Horace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is next to the UMKC med center and within a 2-3 block radius is generally good and safe. However, a people need to be more careful if they go further south on Troost Ave. Otherwise, I prefer the Hospital Hill / Beacon Hill better than Country Club Plaza, because it is more quiet and has less traffic.
Stayed 6 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I’m happy to hear you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

10/10 Excellent

LIGIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT LOCATION, CLEAN AND EXCELLENT PRICE
Stayed 2 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I’m happy to hear you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Mar 2024
Response from General Manager on 2 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I wish we knew more about your stay and what you enjoyed the most so we’re able to share the comments with our team. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from General Manager on 2 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I wish we knew more about your stay and what you enjoyed the most so we’re able to share the comments with our team. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

10/10 Excellent

Arelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a nice quiet neighborhood with easy access to the DT area and highway. The room was impeccable, the staff was friendly, and the free breakfast was a pleasant treat. I would definitely recommend it and will book in the future.
Stayed 1 night in Mar 2024
Response from General Manager on 28 Mar 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I’m happy to hear you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

10/10 Excellent

Brigette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from General Manager on 28 Mar 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I wish we knew more about your stay and what you enjoyed the most so we’re able to share the comments with our team. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

8/10 Good

Geralynn

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from General Manager on 28 Mar 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I wish we knew more about your stay and what you enjoyed the most so we’re able to share the comments with our team. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

8/10 Good

Faith

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I wish we knew more about your stay and what you enjoyed the most so we’re able to share the comments with our team. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service
Stayed 2 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I’m happy to hear you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from General Manager on 27 Mar 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I wish we knew more about your stay and what you enjoyed the most so we’re able to share the comments with our team. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

8/10 Good

Shelbi

Travelled with group
Liked: Cleanliness, staff & service, amenities
Very close and convenient to the interstate and right outside downtown KC. Only downfall was that our shower had cold water.
Stayed 2 nights in Mar 2024
Response from General Manager on 19 Mar 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I’m happy to hear you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,

10/10 Excellent

Rhonda

Stayed 1 night in Mar 2024
Response from General Manager on 8 Apr 2024
Dear Valued Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Kansas City Beacon Hill. We always want our guests to have a wonderful experience when staying with us at the La Quinta Inn & Suites, and I’m happy to hear we’re able to meet those expectations. I’m happy to hear you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future. Sincerely,