Room, Non Smoking
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Reviews of Days Inn & Suites by Wyndham Kansas City South

2.5 out of 5
Days Inn & Suites by Wyndham Kansas City South
8601 Hillcrest Rd, Kansas City, MO

Reviews

6.0
Rating 10 - Excellent. 179 out of 1001 reviews" "
Rating 8 - Good. 235 out of 1001 reviews" "
Rating 6 - Okay. 176 out of 1001 reviews" "
Rating 4 - Poor. 179 out of 1001 reviews" "
Rating 2 - Terrible. 232 out of 1001 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Well the walls are a little thin we head out neighbors tv all night long Plus co-worker argued who was doing breakfast which was a bust cause nothing was out
Stayed 2 nights in May 2024
Response from Tammy on 15 May 2024
Thank you for the review, we do apologize you were not completely happy

4/10 Poor

James, Decorah

Disliked: Property conditions & facilities
Run Down
Stayed 1 night in May 2024
Response from Tammy on 6 May 2024
Thank you for the review, we are a little confused though due to the room you were in has all new furniture, new carpet etc.

2/10 Terrible

Shawna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Tammy on 6 May 2024
Thank you for the rating, we do apologize you were not happy.

6/10 Okay

Vicente

Liked: Staff & service
Service but room was not compleatly readi
Stayed 1 night in Apr 2024
Response from Tammy on 6 May 2024
Thank you for the rating, we do apologize you were not happy.

2/10 Terrible

Shelby

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not even stay here because we came, and it was nothing like the photo. It was unsafe, and the room smelled and had stains everywhere. We saw the room and left to find another hotel to stay in.
Stayed 1 night in Apr 2024
Response from Tammy on 6 May 2024
Thank you for the rating, we do apologize you were not happy.

6/10 Okay

Rob

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property was ok....construction going on in lobby. Hotel looked a little run down and ragged. Stayed in a king standard room. Definitely not worth the price I paid. Over all the stay was less than average.
Stayed 1 night in Apr 2024
Response from Tammy on 22 Apr 2024
Thank you for the review, we are actually renovating the property. We hope you will return to witness the changes

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024
Response from Tammy on 17 Apr 2024
Thank you for the rating, we do appreciate it

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was nice.
Stayed 3 nights in Jan 2024
Response from Tammy on 15 Apr 2024
Thank you for the review, we do appreciate it and hope to see you again in the future

2/10 Terrible

Erica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The entire property reeked like smoke/marijuana (even in our non smoking room). Lock on our door was broken so you couldn’t lock the door at all. Toilet wobbled because it wasn’t tightened to the floor. Food chunks/crumbs/candy on carpet by beds, dirt on floors in bathroom. Would never stay here again.
Stayed 1 night in Apr 2024
Response from Tammy on 11 Apr 2024
Thank you for the review, we do apologize for any inconvenience you mat have felt

6/10 Okay

Kenneth

Disliked: Cleanliness, staff & service
Not bad
Stayed 2 nights in Apr 2024
Response from Tammy on 5 Apr 2024
Thank you for the review, we do appreciate it

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whom ever is managing this property is doing a great job! I dont know who that is, but one focus on their agenda Is about keeping their facility clean. I love that
Stayed 1 night in Mar 2024
Response from Tammy on 2 Apr 2024
We do apologize you were not happy with your stay. We will do better in the future

4/10 Poor

Christine

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The smell was overwhelming. The beds, floors and bathrooms WERE CLEAN but the entire hotel smelled like weed smoke and cigarettes. The windows wouldn't open so there was no way to air it out or escape from fire.
Stayed 1 night in Mar 2024
Response from Tammy on 2 Apr 2024
We do apologize you were not happy with your stay. We will do better in the future

2/10 Terrible

Elba

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately the hotel is horrible in very bad condition it seems that they do not supervise everything is very bad, the sheets of the bed had cigarette burn and cockroaches walking on top of the bed
Stayed 1 night in Mar 2024
Response from Tammy on 2 Apr 2024
We do apologize you were not happy with your stay. We will do better in the future

8/10 Good

Kenneth

Liked: Staff & service
Great
Stayed 2 nights in Mar 2024
Response from Tammy on 23 Mar 2024
Thank you for the review, we hope to see you in the future

10/10 Excellent

Carmen

Stayed 1 night in Mar 2024
Response from Tammy on 19 Mar 2024
Thank you for the rating, Carmen we do appreciate it

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was easy and fast
Stayed 1 night in Mar 2024
Response from Tammy on 19 Mar 2024
Thank you for the rating, Keith hope to see you again in the future

10/10 Excellent

Lily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Mar 2024
Response from Tammy on 15 Mar 2024
Thank you for the rating, we do appreciate it

4/10 Poor

Kinsey

Disliked: Cleanliness, property conditions & facilities
Response from Tammy on 15 Mar 2024
Thank you for the rating, we do apologize that you were not happy

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Quiet and clean. Nice room.
Stayed 1 night in Feb 2024
Response from Tammy on 2 Mar 2024
Thank you for the review, we hope to see you again

10/10 Excellent

Miakesha

Liked: Cleanliness, staff & service, property conditions & facilities
Had a Nice Stay. Nice and quer. Thank you
Stayed 2 nights in Feb 2024
Response from Tammy on 2 Mar 2024
Thank you for the review, we hope to see you again

6/10 Okay

Ray

Travelled with partner
Strange property. It looked very clean and well kept. It was the clientele that left me baffled. Seems like they rent extended stay rooms and that there was a lot of illicit activity going on. Felt uncomfortable but not unsafe. Wouldn't stay here again because of that.
Stayed 1 night in Feb 2024
Response from Tammy on 20 Feb 2024
Thank you for the review, we do appreciate it

4/10 Poor

Samantha

Liked: Cleanliness
Disliked: Room comfort
Accessible room is hazardous--Do not stay
I had made a reservation for two days, but I cancelled our second day due to dangerous accessibility problems. I wish I had brought them up so I could have gotten a refund. We requested an accessible room. The floor was laminate, not carpet as indicated in the photo. This caused a problem for my partner, who has mobility issues. The floor was very slippery and dangerous for him, especially in the bathroom/shower. When the floor was wet, he slid two times because it was so slippery. There was also a rolling chair for the desk. On the laminate floor, when he stood up, the chair rolled uncontrollably backward and he almost fell again. This room was not acceptable for a person with disabilities.
Stayed 2 nights in Feb 2024
Response from Tammy on 15 Feb 2024
Thank you for the review, we do appreciate it. I'm sorry you were not happy because of the laminate floors, we actually have never had a complaint in regards to the flooring, in fact, numerous people have let us know they liked no carpet because it was easier for their wheelchairs. Again our apologies that you were not happy but the room is not hazardous

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will not stay again most likely
Pictures posted on Hotels.com are NOT ones of this hotel! I should have read the reviews before booking but usually a chain like Days Inn I am not disappointed.. Couldn’t even get a regular cup of coffee (tasted like instant), they closes breakfast down on Sat way before they stated to be closed. I am usually not too picky and do not like leaving poor reviews. I just hope this place can improve.
Stayed 1 night in Feb 2024
Response from Tammy on 20 Feb 2024
Thank you for the review, the coffee is a liquid form from the machine, our breakfast hours are 6am - 9am, I'm not for sure why you would think it was closed early

4/10 Poor

Steven

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The outside lights were flickering and barely working. Once inside, the staff was wonderful but the hallways on the third floor were gross with a giant red stain in front of my room. The towels were too small, and every fixture in the bathroom looked like it had been ripped out and the shower current rod was hanging by a single screw. There were multiple patch over repairs what werent painted over or smoothed. Looked very half assed. Probably wont be back when in the area again
Stayed 1 night in Feb 2024
Response from Tammy on 20 Feb 2024
Thank you for the review, we have 1 decorative light that is flashing which we have ordered and waiting for it to be delivered. Our towels are standard-size. Again Thank you for the review

10/10 Excellent

latoya

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Tammy on 20 Feb 2024
Thank you for the rating, we do appreciate it

6/10 Okay

Norman

Liked: Staff & service
Chilly willy
North facing window will not close properly. Had cold air whistling through the frames.
Stayed 1 night in Jan 2024
Response from Tammy on 20 Feb 2024
Thank you for letting us know this, I will definitely look into the room you stayed

2/10 Terrible

Marilyn

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were none smoking signs all over, and the hotel smelled so bad like people smoke everywhere, it smelled so much that it gave me a headache. I got a room with 3 queen beds because it was 6 of us and there were only 4 big towels in the room, when I went to ask for 2 more the front receptionist was very rude.
Stayed 2 nights in Jan 2024
Response from Tammy on 20 Feb 2024
Thank you for the review, we do apologize you were not happy with your stay

4/10 Poor

Debra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Years Eve Getaway
Stayed 2 nights in Dec 2023
Response from Tammy on 20 Feb 2024
Thank you for the rating, we do appreciate it

4/10 Poor

R S

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The place needs a total makeover. I have slept in better super 8 rooms.
Stayed 2 nights in Dec 2023
Response from Tammy on 20 Feb 2024
Thank you for the review, we are currently in the process of many upgrades. Again Thank you for staying with us

2/10 Terrible

Jessica

Travelled with family
Disliked: Property conditions & facilities, room comfort
Awful
It smelled of pot; people slamming doors all night, drug deals going on. Will never stay there again.
Stayed 2 nights in Dec 2023
Response from Tammy on 10 Feb 2024
Thak you for the review, we hate to hear you think this of our property, we actually do work very closely with KCPD to have a safe property

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Tammy on 10 Feb 2024
Thank you for the rating, we do appreciate it

6/10 Okay

Lisa

Stayed 1 night in Dec 2023
Response from Tammy on 10 Feb 2024
Thank you for the rating, we do appreciate it

4/10 Poor

Amber

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Tammy on 10 Feb 2024
Thank you for the rating, we do appreciate it

10/10 Excellent

Tequila, Kansas city

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 7 nights in Dec 2023
Response from Tammy on 10 Feb 2024
Thank you for the rating, we do appreciate it

6/10 Okay

Jodi

Liked: Cleanliness, staff & service, room comfort
Definitely needs some fixing up. Lots of chips.
Stayed 2 nights in Dec 2023
Response from Tammy on 10 Feb 2024
Thank you for the review, we are working on upgrades. We do hope you will return in the future to witness them

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel Stay
The hotel was definitely not as pictured. We had to go to Walgreens while we were there to buy air freshener, cleaning wipes and sanitary products for our 2 nights of stay. There was electric tape on the back of the remotes, electric tape on the lamps where the bulbs are inserted, trash bags covering some type of box on the wall and a stench of marijuana through the halls. Definitely not one of our nicest hotels we have been to.
Stayed 2 nights in Dec 2023

6/10 Okay

John

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Okay place to stay. Property is an older place. Didnt care for the breakfast at all..
Stayed 2 nights in Dec 2023

2/10 Terrible

Jacob

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property smells of smoke both tobacco & marijuana. Showers had hair in them from previous guest. Stain on floor & couch. Not a very nice condition hotel for a Days Inn.
Stayed 1 night in Dec 2023
Response from Tammy on 11 Dec 2023
Thank you for the review, we do apologize you were not happy with your stay

10/10 Excellent

Cari

Stayed 1 night in Dec 2023
Response from Tammy on 11 Dec 2023
Thank you for the reveiw, we do appreciate it and hope to see you again in the future

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Tammy on 11 Dec 2023
Thank you for the reveiw, we do appreciate it and hope to see you again in the future

6/10 Okay

Victoria

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Staff was nice.
Stayed 2 nights in Nov 2023
Response from Tammy on 11 Dec 2023
Thank you for the reveiw, we do appreciate it and hope to see you again in the future

2/10 Terrible

Alycia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I can’t even with the stale thick stench of marijuana in the hallway and the thick cigarette smoke stench in my non smoking room. I won’t even stay the night. My bath towels were stained, pillows stained. It’s honestly the worst hotel I’ve ever seen.
Stayed 1 night in Nov 2023
Response from Tammy on 11 Dec 2023
Thank you for the review, we do apologize you were not happy with your stay

10/10 Excellent

Quintaveous

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is phenomenal
Stayed 7 nights in Nov 2023
Response from Tammy on 11 Dec 2023
Thank you for the reveiw, we do appreciate it and hope to see you again in the future

2/10 Terrible

Kurtis

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Beds were very uncomfortable. Came in at 11pm and back doors were propped open for anyone to access. Breakfast was not great. Would not recommend.
Stayed 1 night in Nov 2023
Response from Tammy on 11 Dec 2023
Thank you for the review, we do apologize you were not happy with your stay

2/10 Terrible

nereida

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything in the room was old and dirty, the mattress had a cover to cover the poor condition it was in, a hole in the bathroom door, the bedspread had cigarette marks I do not recommend the hotel
Stayed 1 night in Nov 2023
Response from Tammy on 11 Dec 2023
Thank you for the review, we do apologize you were not happy with your stay

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable
The bed was comfortable & I stay here frequently and am always greeted warmly by the front desk staff.
Stayed 1 night in Nov 2023
Response from Tammy on 11 Dec 2023
Thank you for the reveiw, we do appreciate it and hope to see you again in the future

6/10 Okay

N. Shapri

Travelled with family and small children
Liked: Cleanliness, staff & service
The stay was OK for what we needed it for was just a day until we moved into our house. Nothing spectacular, but doable before the night.
Stayed 1 night in Aug 2023
Response from Tammy on 11 Dec 2023
Thank you for the reveiw, we do appreciate it and hope to see you again in the future

8/10 Good

Muntrelle

Stayed 2 nights in Nov 2023
Response from Tammy on 11 Dec 2023
Thank you for the reveiw, we do appreciate it and hope to see you again in the future

8/10 Good

paula

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always the best in all aspects!
Always good! A quiet, safe hotel, as always I highlight the service of the ladies at the front desk, excellence!
Stayed 2 nights in Nov 2023
Response from Tammy on 11 Dec 2023
Thank you for the reveiw, we do appreciate it and hope to see you again in the future

6/10 Okay

Rhonda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Tammy on 11 Dec 2023
Thank you for the reveiw, we do appreciate it and hope to see you again in the future