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Reviews of Best Western John Day Inn

2.5 out of 5
Best Western John Day Inn
315 W Main St, John Day, OR

Reviews

8.6

Excellent

Rating 10 - Excellent. 176 out of 388 reviews" "
Rating 8 - Good. 150 out of 388 reviews" "
Rating 6 - Okay. 37 out of 388 reviews" "
Rating 4 - Poor. 18 out of 388 reviews" "
Rating 2 - Terrible. 7 out of 388 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bret

Liked: Property conditions & facilities
T
Stayed 1 night in Apr 2024
Response from Deborah Hagopian on 16 Apr 2024
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback!

4/10 Poor

Lorie

Travelled with group
Liked: Staff & service
There’s a spider web on the wall, coffee maker is dirty
Stayed 1 night in Apr 2024
Response from Deborah Hagopian on 8 Apr 2024
Thank you for taking the time to write your review and for choosing to stay with us. We are sorry you were unhappy with your stay and appreciate your feedback.

2/10 Terrible

RYAN

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Well this was not a good experience. We had a handicap room that was the last one according to the front desk. First impression walking into the room was the musky smell, we are not sure if it was coming from the carpet or maybe the shower/toilet area. The floor looked dirty and was very old/used, lots of crappy repairs, dirty caulking, dirty grout, paint was dirty looking. When showering water poured into the bathroom floor because of the ADA stall, the bathroom had a foul odor too, seemed like the sewer smell was coming up through the drain in the shower. Then there was the bed, the mattress was horrible, first I don't think it was a queen, maybe a double, and the mattress was old/used, it was curved towards the middle and had no support. My wife and I didn't sleep much at all, maybe 2-3 hours and were exhausted the next day on our drive. Only good part about this hotel was the jokes we made to everyone else at the family gathering we were going to about never staying at the best western in John Day as it is the worst room I have ever paid for.
Stayed 1 night in Mar 2024
Response from Deborah Hagopian on 29 Mar 2024
Thank you for taking the time to write your review. We are sorry you were unhappy with your stay. We appreciate your feedback.

10/10 Excellent

Brian

Liked: Cleanliness, property conditions & facilities
Well kept property.
Stayed 1 night in Feb 2024
Response from Deborah Hagopian on 12 Feb 2024
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback!

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel with everything we needed!
The Best Western in John Day was great. The exercise equipment worked well. The breakfast was tasty (we had biscuits and gravy, and eggs). The room was clean and orderly. The staff was friendly and courteous. We also enjoyed the indoor pool and hot tub! The hotel is located centrally in downtown, and there are restaurants within walking distance.
New Years Eve fireworks and bon fire with family and friends
Stayed 1 night in Dec 2023
Response from Deborah Hagopian on 8 Jan 2024
Thank you for taking the time to write your review and for choosing to stay with us. We are happy to hear you enjoyed your stay and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Deborah Hagopian on 8 Jan 2024
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback.

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is super helpful and friendly
Stayed 1 night in Dec 2023
Response from Deborah Hagopian on 31 Jan 2024
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback!

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Breakfast was amazing, our room didn’t have any wash clothes but front office staff was quick to get us some. Will definitely stay her again.
Stayed 1 night in Dec 2023
Response from Deborah Hagopian on 18 Dec 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback!

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Deborah Hagopian on 12 Dec 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback.

10/10 Excellent

leonard

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 7 nights in Nov 2023
Response from Deborah Hagopian on 12 Dec 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback.

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Deborah Hagopian on 20 Nov 2023
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback.

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Oct 2023
Response from Deborah Hagopian on 19 Oct 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback!

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and very helpful. Gave us a great recommendation for dinner!
Stayed 1 night in Oct 2023
Response from Deborah Hagopian on 30 Oct 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback!

8/10 Good

JI Y

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Nice service
Stayed 2 nights in Sep 2023
Response from Deborah Hagopian on 4 Oct 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Deborah Hagopian on 27 Sept 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback.

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast and pool
Good stay. Enjoyed the pool and hot tub. The breakfast has a good variety of items.
Stayed 1 night in Aug 2023
Response from Deborah Hagopian on 18 Sept 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback.

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, staff & service, room comfort
C
Stayed 1 night in Sep 2023
Response from Deborah Hagopian on 12 Sept 2023
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback.

6/10 Okay

Ryan

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Deborah Hagopian on 11 Sept 2023
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback.

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Deborah Hagopian on 6 Sept 2023
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback.

8/10 Good

Daniel

Stayed 3 nights in May 2023
Response from Deborah Hagopian on 5 Sept 2023
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback.

6/10 Okay

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Key cards didn’t work at pool.
Stayed 1 night in Aug 2023
Response from Deborah Hagopian on 30 Aug 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback.

10/10 Excellent

Sherwood

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The desk person was very professional! The only minor disappointment was there were no wash cloths or Hand towels. However, the young lady at the front desk saw to our needs promptly!
Stayed 1 night in Aug 2023
Response from Deborah Hagopian on 21 Aug 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback!

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Amenities
The room needed a deep cleaning, there were handprints on the headboard. The bathroom curtain was falling apart. The toilet needed to be scrubbed.
Stayed 1 night in Aug 2023
Response from Deborah Hagopian on 14 Aug 2023
Thank you for taking the time to write your review. We are sorry to hear you were unhappy with your stay and hope your will give us another chance in the future.

10/10 Excellent

Donald

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
we left our wallet and it was shipped to us !
Stayed 1 night in Jul 2023
Response from Deborah Hagopian on 14 Aug 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback!

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Deborah Hagopian on 7 Aug 2023
Thank you for taking the time to rate us online. We appreciate your feedback.

8/10 Good

Edith

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Nice management.
Stayed 1 night in Jul 2023
Response from Deborah Hagopian on 2 Aug 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback.

8/10 Good

Michelle

Stayed 1 night in Jul 2023
Response from Deborah Hagopian on 21 Aug 2023
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
The stay was good. The staff was great. My room TV didn’t work. I moved next door. Otherwise all fine.
Stayed 1 night in Jul 2023
Response from Deborah Hagopian on 26 Jul 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback.

4/10 Poor

gene

Liked: Property conditions & facilities
Tried to charge for early check in. I was 42 minutes early. attendant explained the reason for the charge is having to move staff around to clean a room early. My room was ready so did not make much sense.
Stayed 1 night in Jul 2023
Response from Deborah Hagopian on 7 Jul 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback.

6/10 Okay

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The room was average, OK, but dark. Would have liked lighter walls, more lights, a bit more room. Breakfast was also OK. Everything was a bit small (ie bagels and muffins) but the eggs were good as was the sausage.
Stayed 2 nights in Jun 2023
Response from Deborah Hagopian on 7 Jul 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback.

6/10 Okay

Joseph

Liked: Cleanliness, staff & service
Parking
Stayed 1 night in Jul 2023
Response from Deborah Hagopian on 3 Jul 2023
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback.

4/10 Poor

Jeffrey

Disliked: Cleanliness, staff & service, room comfort
Our first room reeked of cigarette smoke. They moved us to a smaller room and did not update our records so it didn't get cleaned and we had to go back to the office to get clean towels and a room key.
Stayed 2 nights in Jul 2023
Response from Deborah Hagopian on 3 Jul 2023
Thank you for taking the time to write your review and for choosing to stay with us. We are sorry your were unhappy with your stay.

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Deborah Hagopian on 3 Jul 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback!

2/10 Terrible

Mike

Stayed 2 nights in Jun 2023
Response from Deborah Hagopian on 21 Jul 2023
We are sorry to hear you were unhappy with your stay and hope you will give us another opportunity the next time you are in John Day.

8/10 Good

Howard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Deborah Hagopian on 29 Jun 2023
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback.

8/10 Good

Sara

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Walkable area.
Pet friendly place in rural Oregon. Stayed after doing the Hells Canyon Scenic ByWay. Walking distance to parks and restaurants. Nice to be able to walk after a day in the car. Parking lot is a bit tight, but not a big problem.
Stayed 1 night in Jun 2023
Response from Deborah Hagopian on 20 Jun 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Deborah Hagopian on 13 Jun 2023
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback.

6/10 Okay

Dennis

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We were happy with our room but unhappy with front desk. It was a half day before we were able to talk with someone at desk. There was no answering service. While there we observed desk person out on lawn with dog talking with friends. This was a lot of the time. We know she is single and a mom and don’t want her let go but am bringing it to your attention
Stayed 1 night in Jun 2023
Response from Deborah Hagopian on 13 Jun 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback and will be looking into this issue.

10/10 Excellent

Calvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find in town
Stayed 2 nights in Apr 2023
Response from Deborah Hagopian on 14 Apr 2023
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback!

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Deborah Hagopian on 10 Apr 2023
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback.

10/10 Excellent

Corina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Deborah Hagopian on 27 Mar 2023
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback.

4/10 Poor

CHRIS, newberg

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasn’t clean No towels, had to call for them Garbage hadn’t been changed Ran out of toilet paper and had to ask for more Nice place just needs a cleaning
Response from Deborah Hagopian on 22 Feb 2023
Thank you for taking the time to write your review. I apologize for the inconvenience you experienced during your stay and hope you will give us a chance to redeem ourselves the next time you are in John Day.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Deborah Hagopian on 7 Feb 2023
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room, appreciate the fact that my dog was welcome. Comfortable beds, ground level room, nice breakfast.
Stayed 2 nights in Jan 2023
Response from Deborah on 23 Jan 2023
Thank you for taking the time to write your review and for choosing to stay with us at the Best Western John Day Inn. We appreciate your feedback!

6/10 Okay

Craig

Liked: Property conditions & facilities, room comfort
Finest not great.
Checked in and went to room to find it not clean and ready. Tried to use exercise room and the staff was unable to unlock it. The breakfast was decent though.
Stayed 1 night in Dec 2022
Response from Deborah on 21 Dec 2022
Thank you for taking the time to write your review and for choosing to stay with us. We apologize for the inconvience during your stay and hope you give us a chance to redeem ourselves the next time you are in John Day. We appreciate your feedback!

8/10 Good

Laura

Stayed 1 night in Dec 2022
Response from Deborah on 12 Dec 2022
Thank you for taking the time to rate us online. We appreciate your feedback.

8/10 Good

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet property. Friendly staff; clean.
Stayed 1 night in Nov 2022
Response from Deborah on 1 Dec 2022
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback!

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a very clean and comfortable place to stay and I would not hesitate to stay there again. They have a very helpful staff as well. I enjoyed the breakfast.
Response from Deborah on 14 Nov 2022
Thank you for taking the time to write your review and for choosing to stay with us. We appreciate your feedback!

8/10 Good

Judie, Richland

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022
Response from Deborah on 28 Oct 2022
Thank you for taking the time to rate us online and for choosing to stay with us. We appreciate your feedback.