Outdoor pool, pool loungers
Check availability

Reviews of RH Hotel Pretoria

3 out of 5
RH Hotel Pretoria
Corner Steve Biko Road & Trevenna Street, Sunnyside, Pretoria, Gauteng

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 125 reviews" "
Rating 8 - Good. 48 out of 125 reviews" "
Rating 6 - Okay. 23 out of 125 reviews" "
Rating 4 - Poor. 6 out of 125 reviews" "
Rating 2 - Terrible. 5 out of 125 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

simbarashe

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from MS on 15 Apr 2024
Hello Simba, we are sad to see low rating, will work hard to ensure your stay is more enjoyable. Thank You

4/10 Poor

simbarashe

Disliked: Cleanliness, amenities, property conditions & facilities
Having been visiting this property for a few years now. Housekeeping is extremely poor, no dental kits, an almost finished toilet roll , toilet was not working properly on the flush, safe was locked when I reached room, lights were not working even with card inserted. Only positive is the hospitality of Thandi at the front desk
Stayed 1 night in Mar 2024

10/10 Excellent

PERCY JHONY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Fikile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Olwakhe

Stayed 2 nights in Nov 2023

10/10 Excellent

George

Stayed 1 night in Sep 2023

10/10 Excellent

Marentana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I last stayed their approx. 5 years ago and where most hotels in S.A. have deteriorated this hotel is still excellent
Stayed 1 night in Aug 2023

8/10 Good

Andrew

Stayed 1 night in Aug 2023

8/10 Good

Sandra

Stayed 1 night in Aug 2023

8/10 Good

Ronald

Stayed 1 night in Aug 2023

8/10 Good

Rodrick

Stayed 1 night in Aug 2023

8/10 Good

Teju

Stayed 7 nights in Aug 2023

10/10 Excellent

Nkululeko

Stayed 1 night in Jul 2023

4/10 Poor

Lerato

Disliked: Cleanliness, room comfort
Unsatisfied
The place looked good. 1. Getting there was hard as the location was not clear. 2. Reception and welcome area were very good 3. The room itself looked good 4. The shower needs to be worked on, it does not look clean. The shower head was also not soo good it looked rusty 5. I found 2 cockroaches in the toilet 6. The bed made my back very sore 7. they need to buy new pillows, it was just fluff 8. Water was warm not hot which made it hard to shower in the very cold pretoria weather.
Stayed 2 nights in Jul 2023

10/10 Excellent

Makedi

Stayed 1 night in Jul 2023

10/10 Excellent

Mthokozisi

Stayed 1 night in Jun 2023

8/10 Good

Comfort

Stayed 1 night in Jun 2023

8/10 Good

Elijah

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Ronald

Stayed 2 nights in Mar 2023

10/10 Excellent

Chuene Joseph

Stayed 1 night in Mar 2023

10/10 Excellent

VICTOR MICHAEL

Stayed 3 nights in Feb 2023

10/10 Excellent

Lucky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was good
It was a good stay. The breakfast was good. It is located in the Sunnypark mall, so there are lot of options in-terms of bars and restaurants.
Stayed 1 night in Oct 2022

10/10 Excellent

Saneliso

Stayed 1 night in Jul 2022
Response from Team RH Hotel on 3 Aug 2022
Thank you contacting us. Will respond as soon as possible.

8/10 Good

Carlos

Business traveller
Convenient
Small rooms, but still suitable for a couple of days. As a plus, the hotel is within a shopping, where you can buy some groceries and food
Stayed 7 nights in Apr 2022
Response from Knowledge on 1 Jul 2022
Thank you very much for your review.

10/10 Excellent

Lindiwe

Liked: Staff & service, property conditions & facilities, room comfort
It was amazing ,clean and you have a piece of mind coz it's quite.Not forgetting the staff , everything was lovely
Stayed 4 nights in Apr 2022
Response from Knowledge on 1 Jul 2022
Thank you very much for the review

8/10 Good

Lwazi

Stayed 1 night in Apr 2022
Response from Rea on 30 Apr 2022
Good Day Lwazi Thank you very much for taking the time to give us feedback on your stay at RH Hotel Pretoria. We look forward to welcoming you back in the near future Kind Regards

8/10 Good

Muzi

Stayed 2 nights in Mar 2022

2/10 Terrible

Sivuyile

Stayed 2 nights in Mar 2022

10/10 Excellent

Zandile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Rea on 12 Mar 2022
Hi Zandile Thank you for taking the time to rate us on your recent stay, we are glad you had a great stay and we look forward to welcoming you back in the near future

10/10 Excellent

Lebogang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from Rea on 12 Mar 2022
Hi Lebogang Thank you for taking the time to rate us on your recent stay, we are glad you had a great stay and we look forward to welcoming you back in the near future

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Pauline

Stayed 2 nights in Oct 2021
Response from Rea on 26 Dec 2021
Hi Pauline Thank you very much for taking the time to rate your stay with us, we look forward to welcoming you back in the near future.

10/10 Excellent

Lucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
I enjoyed my stay at the hotel
Stayed 1 night in Oct 2021
Response from Rea on 9 Oct 2021
Dear Lucia Thank you so much for taking the time to give us feedback on your recent stay with us, we are happy to hear that you had a great stay and we look forward to welcoming you back in the near future. Kind Regards

10/10 Excellent

Hlulani wincotte

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021
Response from Rea on 9 Oct 2021
Dear Hlulani Thank you do much for taking the time to rate your recent stay with us, we really appreciate it and we look forward to welcoming you back to RH Hotel in the near future.

10/10 Excellent

Kgotlelelo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2021
Response from Rea on 29 Sept 2021
Good Day Kgotlelelo Thank you very much for taking the time to rate your recent stay with us, it gives us great joy to learn that you had good stay with us. Thank you for staying with us and we look forward to welcoming you back in the near future.

10/10 Excellent

ME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Rea on 27 Sept 2021
Good Day Thank you for the great review score , we are happy that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Kind Regards

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was exceptionally good
Stayed 1 night in May 2021
Response from Rea on 11 May 2021
Good Day Thank you very much for taking the time to inform us about your stay, we look forward to welcoming you back in the near future

2/10 Terrible

Kagiso

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I want my money back
I did a reservation with the hotel on the 7th everything was done online and i paid in full also online. The following day when i must go and check in i was told the hotel is closed. If the hotel is closed why don't put a notice to show that you are temporarily closed, now i booked with my money and i can't even get the money back because you are not loyal to your customers. You took my money but the room i did not get
Stayed 1 night in Jun 2020

8/10 Good

Karabo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020
Response from Rea on 6 Mar 2020
Hi Karabo Thank you for the feedback we really appreciate it and it is great to learn that you had a wonderful stay with us, looking forward to welcoming you back to RH Hotel Pretoria

2/10 Terrible

James

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Avoid this property at all costs !
Would not stop here if you paid me ! I stayed here at the end of a great 2 weeks in South Africa with my parents. On 2 occasions other residents of the hotel entered my parents rooms as they had been given keys by reception as they had their room shown as vacant on their system. Terrified my parents we ended up leaving the hotel. The terrace of the property was also covered in broken glass.
Stayed 3 nights in Feb 2020
Response from Rea on 19 Feb 2020
Dear James It is with great regret and disappointment that I write this response, we would like to express our deepest apologies as RH Hotel Pretoria for the inconvenience that you and your parents suffered during your stay with us, what happened was a serious oversight on our end and no guest of ours should ever have to experience such safety issues under any circumstances. We will investigate the matter and ensure that the necessary corrective action is taken , we will ensure that this never happens again as our priority is to make sure that our guests feel safe and secure at all times during their stay with us . Please accept our sincerest apologies and we thank you for taking the time to give us feedback this will help us improve our guest experience in future. Kind Regards

8/10 Good

Grace

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Nov 2019
Response from Rea on 11 Dec 2019
Good Day Grace Thank you for taking the time to give us feedback on you recent stay with us, we really appreciate it

6/10 Okay

Johanna

Liked: Cleanliness, staff & service
OK and Basic City Hotel
If you want a basic city hotel with good service, this is the place for you. The rooms are just what you need - nothing more and the bathroom too. The staff was friendly and assisted with what we asked for. Note that Uber cars are scared to drop off and pick you up at the hotel due to meter taxis lining up around the corner outside the mall. If you do not have to stay in the city, I would pick a nicer location in another area (Brooklyn or Waterkloof)
Stayed 1 night in Nov 2019
Response from Rea on 26 Nov 2019
Thank you for taking the time to give us feedback on your recent stay with us, we appreciate it and look forward to welcoming you back in the near future

8/10 Good

Nyambeni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Rea on 9 Oct 2019
Good Day Nyambeni Thank you for your feedback on your current stay with us we appreciate hearing from our guests as this helps us understand our guests and know where we need to improve. We look forward to welcoming you back in the near future. Kind Regards Reabetswe Momoza

2/10 Terrible

Mziyanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Sibongile

Liked: Cleanliness, property conditions & facilities, room comfort
Unpleasant stay.
On checkin , Edward gave us a dirty room - 3rd floor by the lift which was not cleaned and beds not made up - we had to go down stairs again for our room to be changed ,we were given the 10th floor , nice view of the pool , the breakfast was cold which is so unappetizing , the staff was very friendly though at the breakfast.
Stayed 1 night in Jul 2019

8/10 Good

Syam

Liked: Cleanliness, staff & service, room comfort
Very good
Nice place. Great value for money. Good breakfast
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience beautiful hhhhhjjnhggffffghhhhggfffghhhhg
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The staff was friendly and the check in process was quick. However, the double bed was tiny, lumpy and uncomfortable. Also not the safest neighborhood.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Mar 2019