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This hotel is close proximity to old town Jerusalem, walking distance of restaurants & shopping. Our room was comfortable, although the bed was a little too firm for me. Breakfast was fantastic. They arranged for taxi pickup at Tel Aviv airport upon our arrival. Taxi driver Raed was great - we even hired him for a day of site seeing next day. Overall a decent price for what we received.
I enjoyed my stay at the hotel. Location is the best in town. Closest to Mamila and walking to Jaffa gate.
Hotel is clean and comfortable.
Staff is wonderful!
Would definitely stay here again.
We stayed for 3 nights. The hotel was convenient and an easy enough walk to the old city. Condition of room was ok. Bathroom shower constantly leaked all over the bathroom floor when in use. As a foreigner, I did not know what was being served at breakfast; signs would have been helpful. Front desk staff not very knowledgeable with anything relating to directions or otherwise. If i had a choice to stay again, I would select another hotel.
Dennis
Stayed 3 nights in Jul 2023
4/10 Poor
Ana
Travelled with family
12 Jul 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The dining staff was great, the front staff seemed undertrained. Toilet didn’t work properly, fridge was iffy, the lock to the room was jamming occasionally, only one glass in the room, a cup was dirty. Very well located.
Although a very brief stay, I was very comfortable there. Breakfast served was very good. The Staff were very friendly and helpful. I definitely recommend staying there and hope to visit again.
I had a very nice time stay here and the young girl who helped me in the morning did a very great job helping me getting to my next destination early in the morning! I thank her!
Sincerely,
Ron
Ronald
Stayed 1 night in Jun 2023
8/10 Good
Jeremy
10 Jun 2023
Jeremy
Stayed 1 night in Jun 2023
4/10 Poor
Santiago
5 Jun 2023
Santiago
Stayed 1 night in Jun 2023
8/10 Good
Hadassah
31 May 2023
Liked: Cleanliness, room comfort
Hadassah
Stayed 4 nights in May 2023
4/10 Poor
Theresa
Travelled with group
25 May 2023
Liked: Cleanliness
Disliked: Staff & service
Our bathroom was inaccessible. I went to the lobby and the maintenance took 15 minutes to come up to our room. He couldn't get the bathroom door open and said he was going downstairs to get some tools. He never showed up. I found out later that it was the end of his shift and he just went home. His replacement finally got the door opened, but not before telling me to just use the lobby bathroom. It was ridiculous.
The location was excellent. The breakfast was too expensive. The shower had mold in it, otherwise the building was well kept.
Philip
Stayed 3 nights in May 2023
Response from Eldan hotel on 17 May 2023
Dear Philip thank you for taking the time and writing us a review.We forwarded your comment to maintenance sine this is not our standard and we will see to is that it will be taken care of urgently.
The hotel is in a great location, the staff was friendly and very helpful. Overall this is a great option to stay close to the Old City.
Jose
Stayed 2 nights in May 2023
Response from Eldan hotel on 17 May 2023
Dear Jose thank you for the great review.Looking forward having you again as our guest!
6/10 Okay
Sharon
Travelled with family
3 May 2023
Liked: Cleanliness, staff & service
Disliked: Amenities
I didn't know it was a Kosher hotel. If I knew I would have stayed elsewhere. Parking was terrible and Saturday aven the coffee had to instant. The staff was nice but ther service was usbstandard
Sharon
Stayed 3 nights in Apr 2023
Response from Eldan hotel on 17 May 2023
Dear Sharon, we do state in our page that we are a Kosher hotel as most hotels are in Israel and we also state that parking is on a free space basis non guaranteed.we are sorry to hear you had this experience and hope to accommodate you again in the future to make it a more positive one.
Safe, great location, AC worked well, updated room, great price. Room small but still comfortable and had good shelving to unpack into.
Max
Stayed 11 nights in Apr 2023
Response from Eldan hotel on 17 May 2023
Dear Max, thank you so much for the great review!Hope you will choose us again as your hotel the next time you visit Jerusalem!
4/10 Poor
Jay
24 Apr 2023
Jay
Stayed 1 night in Apr 2023
Response from Eldan hotel on 17 May 2023
Dear Jay, we are sorry to see you had a bad experience at our hotel. we would love to have more details about your experience so we can make sure this will not happen again.