Terrace/patio
Check availability

Reviews of Jerusalem Gold Hotel

4 out of 5
Jerusalem Gold Hotel
234 Jaffa Road, (Entrance from 17 Ha'Tsvi Street), Jerusalem

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 45 reviews" "
Rating 8 - Good. 13 out of 45 reviews" "
Rating 6 - Okay. 8 out of 45 reviews" "
Rating 4 - Poor. 3 out of 45 reviews" "
Rating 2 - Terrible. 2 out of 45 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent and friendly, Mary and Samjah are very helpful and friendly.
Stayed 2 nights in Mar 2024
Response from Jerusalem Gold on 13 Mar 2024
Thank you for the review, we were happy to host you and hope to see you again

10/10 Excellent

Dina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Gold in Jerusalem is an excellent place!
This is the great hotel, located only steps from the rail and bus stations in Jerusalem. Maria at front desk is extremely nice and friendly, the same as the owner Ariella. The hotel is very clean with a big rooms and big bathrooms, having everything you need. The breakfast buffet is excellent. The view from my room' window was amazing! It was very pleasant stay, I booked this hotel when just arrived and made another booking before departure. I am going to be back and recommend this hotel to everybody who is looking for the place to stay in Jerusalem.
Stayed 2 nights in Dec 2023

8/10 Good

Hahna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked to give it a 5 star rating but there was no water in the hotel room and we had to get some on our own.

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in Jerusalem.
Perfect location in Jerusalem. Right across the street from the central train station making it easy to catch a train to the airport. They serve an excellent morning breakfast in a huge dining room on the lower level and it's very quiet at night. The tram stop to take you to the old city is right across the street. I had the pleasure of meeting the entire concierge staff at the front desk and they were absolutely gracious, knowledgeable and helpful. Thank you to all.
Stayed 4 nights in Aug 2023

6/10 Okay

Verified traveller

Travelled with group
Stayed 1 night in Sep 2023

6/10 Okay

Nourit

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Fine
Noisy room. Exept that the room is very comfortable, good location, wide parking, looks clean
Stayed 1 night in Sep 2023

8/10 Good

Daniel

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Batia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value and excellent location. Mary at the front desk and the others were very pleasant and helpful.
Stayed 2 nights in Aug 2023

6/10 Okay

mathew

Stayed 3 nights in May 2023

10/10 Excellent

Susan

Stayed 2 nights in May 2023

10/10 Excellent

Albert

Stayed 1 night in Apr 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, compassionate staff
Weary-worn from travels from the U.S., with stop-overs in Europe, we arrived at Tel Aviv Ben Gurion airport roughly at midnight only to discover our large, checked suitcases had not arrived with us. After a couple of hours to process paperwork, we hailed a cab to our Tel Aviv guest lodge (with no night staff) supposedly near the airport only not to be able to get in, and the phone number given to us for help, would not pick up. What ensued was a return cab ride to the airport where we sat up and dozed until later in the morning. Alerting Jerusalem Gold that we would arrive earlier than expected, we were welcomed by Mary (Maria) at the front desk with coffee and a warm welcome and seated in the lobby until we could check in. The next day, when we returned to the hotel after a day out, Maria had hand-carried our luggage – delivered by the airline company, to our room and had left a nice note. She was a breath of fresh air, and this friendly hotel, with great breakfasts, was a respite for two senior citizens who came from a different nation and a different faith during Passover. It was a great joy to be there, and we are thankful we chose it. It is also well-located, across the street from Central Station which has a direct connection to the train that serves the airport, too, and right next to Jerusalem’s light rail and bus station.
Stayed 5 nights in Mar 2023

8/10 Good

Heidi

Stayed 1 night in Mar 2023

2/10 Terrible

Ruvim

Business traveller
Disliked: Property conditions & facilities
This was my first and last time staying at the Jerusalem gold hotel. This property is outdated. There are no USB chargers in any of the rooms. The hotel doesn’t have any wall adapters available. No place to buy a wall adapter nearby. Do not recommend.
Stayed 1 night in Feb 2023
Response from G.M. Ariela Schmida Doron on 16 Feb 2023
USB charges you can buy next door. There is a very comfortable shopping center. You can't shame this beautiful hotel. Vantage design, just finished renovation. New flooring old days design. Sorry it didn't match your taste. I ask you to apologize here for this Shaming you published. .

10/10 Excellent

Ashod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Very helpful personnel. Any problems were taken care of immediately. Very good Wi-Fi signal, the network is an open type, as in many other hotels. So, the use of VPN is recommended. The heater works well. Close to the bus station, but not noisy. Safe box and fridge, full bathroom, wardrobe, luggage rack. Lots of sitting space, coffee table, couch. Not much usable surface in the bathroom. The breakfast buffet has ample choice of food. The juices were a bit watered down, coffee is strong. No unusual smells and quiet. Lots of light.
Stayed 2 nights in Feb 2023

10/10 Excellent

BORIS

Stayed 2 nights in Jan 2023

10/10 Excellent

Christine

Stayed 1 night in Jan 2023

10/10 Excellent

Christopher, Seattle

Liked: Staff & service
Stayed 1 night in Jan 2023

4/10 Poor

Kirubel, Greensboro

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service
The staff was very helpful and concerned with our comfort.
Stayed 4 nights in Aug 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Najla at the front desk was very nice and helpful. The hotel is old but in pretty good condition considering the age. The rooms are pretty small.
Stayed 12 nights in Jul 2022

8/10 Good

Nedelina, West Islip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Good location, close to public transportation and highways
Stayed 5 nights in Jun 2022

10/10 Excellent

Marthe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with the uppgrade and size of the room, friendly hotel owner :)
Stayed 2 nights in Mar 2022
Response from Ouday Said on 29 Apr 2022
Thank you :)

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay
We needed to stay a night in Jerusalem... This was perfect... Just outside the central train station. Room was comfortable and clean. Staff was professional and kind and accommodating.
Stayed 1 night in Mar 2022
Response from Ouday Said on 15 Mar 2022
Thank you very much

10/10 Excellent

Baila

Stayed 3 nights in Feb 2022

8/10 Good

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cerca de la estación central de autobuses, tren y tranvia
Stayed 1 night in Sep 2023

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
L’hôtel est très bien situé. Proche de la gare centrale, il est accessible, proche de plein de commerces et facile d'accès. Le Service est médiocre, tout les employés semble être de mauvaise humeur. Ils sont sur leur téléphones ou sur leur laptop et ne veulent pas être dérangés. Tu as une question? Arrange toi! Le buffet est extrêmement cher à comparer à ce qu’il y a autour. La TV n’offre aucune chaîne en français ni en anglais et pas de Netflix ou YouTube et etc. Un AIRBNB serait bcp mieux que cette hôtel à 4. ÉTOILES! J’ai du changer de chambre parce que la réception du Wi-Fi n’était vraiment pas bonne. Très mauvaise expérience 2/10
Stayed 3 nights in Sep 2023

10/10 Excellent

Romano

Stayed 7 nights in Aug 2023

4/10 Poor

AZRAD

Stayed 1 night in Jun 2023

8/10 Good

Angel

Travelled with group
Liked: Cleanliness, staff & service
Ok
Stayed 4 nights in Apr 2023

8/10 Good

Terje

Stayed 1 night in Feb 2023

8/10 Good

hannu

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hyvä keskeinen paikka?Tulisin uudestaankin? Aamupalan hyvä..Henkilökunta mukavaa!
Stayed 7 nights in Jan 2023

8/10 Good

Joohee

Liked: Staff & service, property conditions & facilities, room comfort
만족합니다.
1. 위치 : 패키지 투어가 아니라면, 너무 좋은 위치를 갖고 있는 호텔 입니다. 센트럴버스스테이션이 1분 거리 입니다. 맞은편에 있어서 당일로 엔게디, 마사다, 텔라비브 등 이동하기 편합니다. 시외버스는 교통카드(라브카드) 이용이 가능합니다. 그리고 트램과 시내버스역도 바로 골목 계단을 이용하면 3분 이내 거리입니다. 교통이 매우 편리합니다. 그러나 도보로는 마하네 예후다 마켓까지 20분 이상 걸어야 합니다. 샤밧에는 불편할 수 있어요. 공항 철도 내려서 걸어서 5분 거리 입니다. 2. 음식 : 조식은 신선하고 괜찮은 편입니다. 빵이 맛있고 샐러드는 신선합니다. 에그프라이도 있어요. 3. 오래된 호텔입니다. 장점은 리셉션이 친절하고 여행 관련 정보도 친절하게 잘 전달해줍니다. 단점은 시설이 오래되었습니다. 4. 방은 크지 않고 오래되었습니다. 청소는 그럭저럭 깨끗합니다. 5. 다음에 예루살렘에 온다면 2, 3번째 리스트에 있을 것 같은 호텔입니다.
Stayed 5 nights in Dec 2022

8/10 Good

perttu

Stayed 3 nights in Jan 2023

6/10 Okay

Nani Victor

Travelled with partner
Liked: Staff & service
Proche des transports

8/10 Good

Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximite de la gare hakevet, et bus, et tram.

6/10 Okay

Alicia

Travelled with family
Stayed 1 night in Nov 2022

6/10 Okay

Alicia

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Demasiado caro para lo que es, estaría bien si fuera un hotel de dos estrellas, la limpieza deja mucho que desear, no tiene servicio de lavandería, la TV se ve mal. Se ve que en su época fue un lindo hotel pero hoy en día no.
Stayed 5 nights in Nov 2022

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Najla upgrade our room to a suite it was a great room and exellent View
Stayed 1 night in Nov 2022

4/10 Poor

PHILIPPE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A éviter
Hôtel vétuste qui ne mérite plus ses étoiles La salle à manger est au sous sol, les produits du petit déjeuner sont plus que médiocre, le Spa n’existe plus, les moquettes sont sales et le personnel pas très aimable Le quartier proche gare n’a pas de restaurants sympathiques
Stayed 4 nights in Oct 2022

10/10 Excellent

Menahem

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour super
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Séjour correct Grace a l’emplacement de l’hôtel. Mais très déçus par le petit déjeuner . Principalement, en 2022 de ne pas pouvoir avoir un vrai café et pas un ersatz en poudre ….. entre autre. Très cher pour la prestation
Stayed 1 night in May 2022
Response from Public relation manager on 11 May 2022
Thank you Hope to host you again in our hotel.

8/10 Good

Avi

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2022
Response from Ouday Said on 29 Apr 2022
Thank you :)